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Summary of reviewsThe ACHAT Hotel Schwarzheide Lausitz is highly regarded for its strategic location and excellent transport connections, making it ideal for both travelers passing through and business guests. Its proximity to the Lausitzring racetrack and BASF facilities, combined with easy access to nearby shopping options, adds to its convenience. While slightly remote from the city center, the hotel offers a quiet setting with on-site parking available. Noise from the nearby highway is a minor concern for some guests.
Breakfast at the hotel is praised for its extensive variety and delicious, fresh food with friendly and efficient service enhancing the dining experience. However, the high cost of up to 21 euros per person has been a point of contention for some guests. Despite this, the quality and variety of the breakfast make it a notable start to the day.
The on-site restaurant garners positive reviews for its well-prepared and tasty dinners. The dinner menu is recommended for a great dining experience, though guests should be aware of frequent closures, particularly during holidays and weekends. Occasional issues such as not serving food close to closing time and the presence of burnt fried potatoes have been mentioned, but overall, the dining experience is satisfying.
Guests have found the rooms at ACHAT Hotel Schwarzheide Lausitz to be clean, spacious and comfortable. Many appreciate the functional aspects, such as practical storage options and the inclusion of small kitchens. The hotel's rooms often feature large terraces or balconies, adding extra outdoor space. While some rooms are outdated and have issues with temperature control, the majority of guests are satisfied with the cleanliness and comfort, despite occasional noise from the highway.
The hotel generally receives favorable feedback regarding cleanliness with many guests noting the rooms and bathrooms as spotless and well-maintained. Though some issues with stained carpets and remnants from previous guests were reported, the overall cleanliness standard is high.
The staff at ACHAT Hotel Schwarzheide Lausitz are consistently praised for their friendliness, helpfulness and professionalism. The team is described as attentive and accommodating, contributing to a welcoming atmosphere for all visitors. While occasional lapses in service were noted, the overall guest experience is enhanced by the exceptional staff.
The WiFi experience at the hotel is mixed with some guests appreciating the availability of free and fast WiFi, while others encountered significant issues with weak, slow or unreliable connections, particularly during the evenings and on higher floors.
Beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's sleep. However, some guests mentioned issues with bed firmness and sagging mattresses, indicating a need for updates and replacements in certain cases.
As a three-star establishment, ACHAT Hotel Schwarzheide Lausitz offers a respectable price-performance ratio with functional rooms that meet guest expectations. However, the older building and outdated facilities suggest the need for updates.
The hotel is noted for its accessibility with wheelchair access and ample parking spaces available. Large and accessible bathrooms are appreciated, though improvements could be made, such as adding a handrail in the shower and addressing issues with the shower arrangement.
Overall, ACHAT Hotel Schwarzheide Lausitz provides a well-positioned, comfortable and functional accommodation option for travelers, enhanced by its friendly staff and good breakfast offerings. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Business Single RoomIncludes a flat-screen TV with satellite channels and a private bathroom with shower.
Business Double RoomIncludes a flat-screen TV with satellite channels and a private bathroom with shower.
Triple Room (twin bed + extra bed)Includes a flat-screen TV with satellite channels and a private bathroom with bathtub.
Family RoomThis category features 2 double rooms with a connecting door, a flat-screen TV and a bathroom with a shower and WC.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room offers soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
ACHAT Hotel Schwarzheide Lausitz boasts a strategic location ideal for various purposes. Located just off the highway, the hotel is easily accessible and offers excellent transport connections, making it perfect for travelers passing through or those on business trips. The proximity to the Lausitzring racetrack is an added advantage for motorsport enthusiasts, while the direct motorway connection facilitates quick and easy access to the surrounding areas.
There are several shopping options nearby, including outlets and stores, which appeal to shopping enthusiasts. The convenient location near a roundabout and various local shops also makes it a good starting point for excursions to the Lausitzer Seenland and Niederlausitz regions.
Despite being slightly remote from the city center, the hotel offers a quiet setting, though some guests have pointed out occasional noise due to the nearby highway. For those visiting the BASF facilities or Chempark, the location is particularly advantageous. Additionally, on-site parking is available, enhancing its convenience for road travelers.
Overall, ACHAT Hotel Schwarzheide Lausitz provides a functional and well-positioned accommodation option for both short stays and longer visits, offering a blend of accessibility, convenience and proximity to key sites and amenities.
Breakfast
Visitors to ACHAT Hotel Schwarzheide Lausitz consistently praise the breakfast offerings, noting the extensive variety and the fresh, delicious food. The breakfast buffet receives high marks for its abundant and diverse selection, ensuring there is something to fit almost every taste. Guests frequently highlight the friendly and efficient service in the breakfast area, further enhancing the morning meal experience.
However, the pricing of the breakfast has attracted some criticism. Many guests feel that the cost, which can go up to 21 euros per person, is excessively high. Despite acknowledging the quality and variety of the food, this has been a point of contention for several reviewers. For those who place a high value on a substantial and varied breakfast, the offerings at this hotel seem well worth it, but the price may be a deterrent for others.
Overall, the breakfast at ACHAT Hotel Schwarzheide Lausitz stands out for its quality, variety and service, making it a notable start to the day with the caveat of its higher-than-average cost.
Dinner
ACHAT Hotel Schwarzheide Lausitz offers an on-site restaurant highly praised by guests for its delicious and well-prepared dinners. Patrons commonly noted that the food was very good with some specifically highlighting the excellent taste of the dishes they enjoyed. The dinner menu comes recommended, delivering a great dining experience that balances quality with performance. Despite these positive remarks, the restaurant has faced criticisms for frequent closures, particularly during the Christmas and New Year period, weekends and evenings, making it essential to make advance reservations. Guests also mentioned occasional issues such as the restaurant not serving food close to closing time and the presence of burnt fried potatoes. Overall, when the restaurant is open, it provides a delightful dining experience, although some guests found the prices not always justified by the quality.
Rooms
Guests of the ACHAT Hotel Schwarzheide Lausitz have shared various impressions of their stays in the hotel's rooms. Highlighting the positive aspects, many reviews praised the rooms for their cleanliness, spaciousness and comfort. Numerous guests noted that the rooms are functional with practical storage options for clothes and suitcases, as well as sufficient power outlets. Additionally, rooms are often equipped with amenities such as small kitchens including refrigerators, sinks and coffee machines, adding to their convenience.
Several rooms feature large terraces or balconies, enhancing the overall experience with extra outdoor space. The bathrooms received good feedback for their lighting and spaciousness. Beds were frequently described as very comfortable, contributing to restful stays. Many rooms were also noted for quietness despite proximity to the highway, providing a peaceful environment for guests.
However, there are areas where improvements could be made. Some rooms were described as outdated with old-fashioned furniture and a need for renovation. Issues with temperature control were mentioned; rooms were sometimes too warm, impacting comfort levels. Additionally, some guests experienced small or inadequately sized rooms, which were especially challenging for families. There were also occasional reports of musty odors and noise from the highway affecting the quality of stay.
Despite these limitations, the majority of guests found the rooms at ACHAT Hotel Schwarzheide Lausitz to be clean and satisfactory for their needs with highlights on the room’s cozy and practical aspects.
Beds
The beds at ACHAT Hotel Schwarzheide Lausitz receive mixed feedback from guests. On the positive side, many guests found the beds to be comfortable and described the mattresses as very good with several highlighting the quality of sleep they enjoyed due to these favorable conditions. The comfort level of the beds seems to largely meet guest expectations with terms like "comfortable", "very comfortable" and "good mattresses" frequently appearing in the reviews.
However, there are some areas noted for improvement. A number of guests mentioned issues with the beds being too hard or too soft and some felt that the beds were sagging or the mattresses were worn out and in need of replacement. Additionally, some visitors pointed out that the single beds were narrow and that the spacial arrangement of the beds wasn't ideal for all with separate beds not being able to be pushed together. The hotel might benefit from updating and replacing certain mattresses to enhance overall guest experience.
In conclusion, while the ACHAT Hotel Schwarzheide Lausitz generally provides comfortable bedding conducive to a good night's sleep, addressing the noted concerns regarding bed width, mattress conditions and bed arrangements could further improve guest satisfaction.
Cleanliness
ACHAT Hotel Schwarzheide Lausitz generally receives favorable feedback regarding cleanliness with numerous guests noting the rooms and bathrooms as very clean and well-maintained. Many appreciated the cleanliness of the bed and remarked that the rooms were clean, quiet and comfortable. The positive reviews highlighted spotless bathrooms and good overall room maintenance. However, some reviewers pointed out issues with stained carpets and noted that the floors could use more attention. A few mentioned finding remnants from previous guests, which detracted from an otherwise positive experience. Despite these concerns, the overall cleanliness was often described as impeccable with many guests expressing satisfaction with the hotel's standards and functionality. The hotel is described as clean and tidy, providing a comfortable stay.
Staff
When traveling to Schwarzheide, the ACHAT Hotel Schwarzheide Lausitz is a commendable place to stay, particularly due to the exceptional staff. The consistent feedback highlights the friendly, helpful and accommodating nature of the personnel. Guests have found the reception and check-out processes to be notably pleasant with a team described repeatedly as "super friendly" and "very attentive." The staff are approachable and always seem eager to assist, ensuring a welcoming atmosphere for all visitors. The youthful enthusiasm of the receptionists and the professionalism across the board are notable. Even during peak times like Christmas and New Year, the service retains its quality, enhancing the overall guest experience. Although there were occasional lapses, such as grumpiness from personal services at breakfast, these instances are rare compared to the overwhelmingly positive reviews. The hotel prides itself on maintaining a team that is both jovial and competent, making every effort to cater to guests' needs. With a staff that is "exceptionally helpful and friendly," ACHAT Hotel stands out as a hospitable haven in Schwarzheide.
Wi-Fi
The WiFi experience at ACHAT Hotel Schwarzheide Lausitz presents a mixed bag. While some guests appreciated the availability of free and fast WiFi in their rooms, others encountered significant issues. Many reviews pointed out that the WiFi connection was weak, slow or entirely unreliable, especially during the evenings. The connectivity problems seemed to be widespread with some guests even noting that the WiFi did not work at all in their rooms. There were also mentions of the signal weakening significantly on higher floors, particularly the 6th floor. Despite occasional praise for decent or good WiFi performance, the overall consensus indicates that the internet service at the hotel often left much to be desired.
3 Star
The ACHAT Hotel Schwarzheide Lausitz is a respectable establishment with a three-star rating that aligns well with its price-performance ratio. Guests appreciate the functional rooms, which offer better capability than expected for the pricing. While the hotel is housed in an older building and some facilities, like the bath, feel outdated, it remains an affordable and good option for travelers. However, the hotel does have a weak connection and overall needs some updates. Despite these points, guests find the pricing to be appropriate for the level of basic three-star quality they receive.
Accessible
Located conveniently and easy to reach by car, ACHAT Hotel Schwarzheide Lausitz receives positive remarks regarding its accessibility for guests with disabilities. The hotel offers wheelchair accessibility and ample parking spaces, making it easily reachable for all guests. E-bikes can be securely stored on the premises, further enhancing convenience for travelers.
The hotel's bathrooms are noted for being large and accessible, a significant advantage for those requiring more space. Guests appreciate the overall accessibility and ease of reaching the hotel and navigating the facilities.
However, some areas could benefit from improvements. Notably, there's no handrail in the shower and the height of the shower rod presents challenges. The absence of a separate shower and shower rod, combined with the inconvenience of a shower curtain that sticks to the skin, suggests that while the hotel is generally accessible, attention to these details could enhance the guest experience significantly. Additionally, the occasional out-of-order elevator may pose temporary inconveniences.
Overall, ACHAT Hotel Schwarzheide Lausitz is a good option for accessibility, despite some areas needing better accommodation features.
No, ACHAT Hotel Schwarzheide Lausitz doesn't have any pool.
No, a spa isn't available at ACHAT Hotel Schwarzheide Lausitz.
Yes, ACHAT Hotel Schwarzheide Lausitz welcomes dogs.
No, parking facilities aren't available at ACHAT Hotel Schwarzheide Lausitz.