Royal Hotel Motel Scone
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Summary of reviewsThe Royal Hotel Motel Scone is well-regarded for its central and convenient location in Scone, making it an ideal choice for those in town for work. It's close to key amenities such as pubs, restaurants, the RSL and the train station. The ease of access and overall proximity to essential services are notable positives.
Guests generally appreciate the comfort of the beds, particularly the king-size ones, which many find super comfortable and conducive to a good night's rest. The rooms, especially the upgraded ones, are spacious, offering amenities like air conditioning and balcony access that help mitigate the heat and enhance the stay.
However, the cleanliness and maintenance of the accommodation fall short of expectations. There are frequent reports of dirty carpets, stained bedding and poorly maintained shared facilities like kitchens and bathrooms. Some rooms also have broken furniture, non-functional amenities and issues with cleanliness, such as dirty refrigerators and grimy mirrors. Noise is an issue, particularly from discos held in the pub on weekends, as the rooms are not adequately soundproofed.
The staff receive mixed reviews. While many guests praise them for their friendly and helpful nature, others have found the check-in experience wanting with encounters of unfriendly behavior. Despite these inconsistencies, the overall sentiment towards staff service is positive, especially regarding their friendliness and amazing service in most cases.
In summary, the Royal Hotel Motel Scone offers a convenient location and comfortable beds, but significant improvements in cleanliness, maintenance and consistency in staff service are needed to enhance the overall guest experience.
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Guests generally appreciate the comfort of the beds, particularly the king-size ones, which many find super comfortable and conducive to a good night's rest. The rooms, especially the upgraded ones, are spacious, offering amenities like air conditioning and balcony access that help mitigate the heat and enhance the stay.
However, the cleanliness and maintenance of the accommodation fall short of expectations. There are frequent reports of dirty carpets, stained bedding and poorly maintained shared facilities like kitchens and bathrooms. Some rooms also have broken furniture, non-functional amenities and issues with cleanliness, such as dirty refrigerators and grimy mirrors. Noise is an issue, particularly from discos held in the pub on weekends, as the rooms are not adequately soundproofed.
The staff receive mixed reviews. While many guests praise them for their friendly and helpful nature, others have found the check-in experience wanting with encounters of unfriendly behavior. Despite these inconsistencies, the overall sentiment towards staff service is positive, especially regarding their friendliness and amazing service in most cases.
In summary, the Royal Hotel Motel Scone offers a convenient location and comfortable beds, but significant improvements in cleanliness, maintenance and consistency in staff service are needed to enhance the overall guest experience.
Family Friendly Hotel
Cheap Hotel
Small Hotel
4-Star Hotel
Guest Reviews
The Royal Hotel Motel Scone boasts a favorable location in Scone, praised for its central positioning. Guests appreciated the proximity to key amenities, including other pubs, the RSL and the train station. The establishment's location is particularly convenient for those in town for work. While there were mixed feelings about the hotel's immediate vicinity to the railway line, the overall sentiment highlighted the convenience and accessibility of the location. Additionally, the cleanliness of the sheets and the quality of the rooms added to the positive experience.
The 'Royal Hotel Motel Scone' offers a mixed experience for guests with several mentions of both positive and negative aspects regarding its rooms. The hotel's location is praised as convenient and in some cases, guests highlight the comfort of the beds. Upgraded rooms are noted to be spacious and come with air conditioning and balcony access, which proves to be a significant relief from the heat for many visitors. However, the general state of cleanliness appears to be a recurring issue. Multiple reviews mention dirty carpets, stained bedding, filthy refrigerators and grimy mirrors. Besides, some rooms have broken or damaged furniture and fixtures, including a smashed window and non-functional power points.
Noise also seems to be a problem due to the pub hosting discos on weekends and the rooms not being soundproof. Other concerns include a lack of air conditioning and functional fans in certain rooms, making them uncomfortably hot. Shared facilities like the kitchen and bathrooms are often reported as unclean with complaints of overflowing bins and longstanding dirty dishes.
The check-in experience has been less than satisfactory for some guests, who found the staff to be unwelcoming. Additionally, issues with room bookings, such as double booking and room misallocation, have been reported, leading to discomfort and inconvenience. Overall, while there are some positives, it seems the hotel could benefit from significant improvements in cleanliness and maintenance, as well as better management of amenities and customer service.
Visitors to the Royal Hotel Motel Scone frequently praise the comfort of the beds with numerous guests describing them as super comfy and comfortable. Many highlight the king-size beds as particularly comfortable, enhancing their stay in the hotel. However, some reviews indicate inconsistency in cleanliness with a few guests encountering issues such as long hair on pillows and unclean beds. Despite these occasional cleanliness concerns, the prevailing sentiment about the beds’ comfort remains highly positive.
The Royal Hotel Motel Scone benefits from a prime location and offers some good motel rooms, but it falls significantly short in cleanliness and maintenance based on guest reviews. Major concerns highlight dirty conditions with rooms often left unvacuumed and carpets described as filthy. The kitchen areas were notably untidy and rubbish-strewn with repeated issues of cockroach infestations and unpleasant odors permeating bedrooms. Maintenance issues are rampant with mentions of broken furniture, smashed windows and non-functional amenities like fans and air conditioning. While some rooms were upgraded, cleanliness does not seem to improve and basic services such as hot water in showers are inconsistent. Although some guests have enjoyed the food at the hotel, the overall feedback emphasizes the urgent need for improved cleanliness and maintenance at this establishment.
At the Royal Hotel Motel Scone, the staff frequently receive praise for being helpful and kind with multiple mentions of their friendliness and amazing service. However, experiences with the staff can be mixed, as some guests have encountered rude or unfriendly behavior, particularly at check-in. The establishment is bustling on Friday and Saturday nights with discos held in the pub, adding a lively atmosphere to the stay. While some guests have enjoyed the amazing food offered by the hotel, there were mentions of a need for more cleaning and additional staff to improve overall service. Overall, the Royal Hotel Motel Scone presents a varied experience with room for improvement, especially in the consistency of staff service and cleanliness.
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Rooms
Noise also seems to be a problem due to the pub hosting discos on weekends and the rooms not being soundproof. Other concerns include a lack of air conditioning and functional fans in certain rooms, making them uncomfortably hot. Shared facilities like the kitchen and bathrooms are often reported as unclean with complaints of overflowing bins and longstanding dirty dishes.
The check-in experience has been less than satisfactory for some guests, who found the staff to be unwelcoming. Additionally, issues with room bookings, such as double booking and room misallocation, have been reported, leading to discomfort and inconvenience. Overall, while there are some positives, it seems the hotel could benefit from significant improvements in cleanliness and maintenance, as well as better management of amenities and customer service.
Beds
Cleanliness
Staff
No, Royal Hotel Motel Scone doesn't have any pool.
No, a spa isn't available at Royal Hotel Motel Scone.
No, Royal Hotel Motel Scone doesn't allow dogs.
No, parking facilities aren't available at Royal Hotel Motel Scone.
No, Royal Hotel Motel Scone doesn't have a gym.
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