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Summary of reviewsThe Hampton Inn Scranton at Montage Mountain is favorably reviewed by guests, largely due to its convenient location, accommodating staff, and comfortable amenities. Situated off Interstate 81, the hotel serves as an excellent base for exploring Scranton and accessing nearby family attractions, restaurants, and shopping venues. The tranquil, scenic surroundings enhance stays by providing a pleasant backdrop, with additional features like a beautiful, pet-friendly pool and walking trails adding to its allure.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers. Show more
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Hotel near Ski Resorts
Located close to Montage Mountain, this hotel provides convenient access to winter sports activities. It offers comfortable rooms and complimentary amenities, making it a practical choice for ski enthusiasts.
Family Friendly Hotel
The hotel is near Montage Mountain, offering convenient access to family-friendly attractions. It provides comfortable accommodations and complimentary breakfast.
Dog Friendly Hotel
This hotel welcomes pets and provides convenience for travelers with dogs. Its location near Montage Mountain offers opportunities for outdoor activities.
Hotel with Swimming Pool
Hampton Inn Scranton at Montage Mountain has an indoor pool and spa. The hotel's location near Montage Mountain offers proximity to skiing and other recreational activities.
Indoor Pool
Business Hotel
Hampton Inn hotels usually provide business-friendly amenities such as free Wi-Fi and business centers.
Hotel with Gym
Hampton Inn Scranton at Montage Mountain has a fitness center. This amenity supports guests in pursuing their fitness goals while traveling.
3-Star Hotel
Located near Montage Mountain, this hotel offers convenient access to skiing and other recreational activities. It includes an indoor pool, complimentary breakfast, and free WiFi. Guest rooms are equipped with comfortable beds and modern amenities.
Hotel with Indoor Pool
Features an indoor pool and is conveniently located near Montage Mountain. It is a solid choice for visitors interested in nearby attractions.
Hotel with Rooms With Fireplace
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Room Types
King Room - Non-SmokingThis air-conditioned quadruple room features a tea and coffee maker and heating. The unit offers 2 beds.
Deluxe King Room - Non-SmokingSpacious room with a coffee maker.
Double Room with Two Double Beds - Non-SmokingThe quadruple room features air conditioning, a tea and coffee maker and heating. The unit has 2 beds.
Deluxe Double Room with Two Double BedsThis quadruple room is air-conditioned and features a tea and coffee maker and heating. The unit offers 2 beds.
Extended King Room with Sofa BedThis air-conditioned family room features a tea and coffee maker and heating. The unit offers 2 beds.
Double Room with Two Queen Beds and Bath Tub - Mobility AccessThis quadruple room is air-conditioned and features a tea and coffee maker and heating. The unit offers 2 beds.
King Room - Mobility Access/Non-SmokingThe spacious triple room offers air conditioning, a tea and coffee maker and heating. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled conveniently off Interstate 81, the Hampton Inn Scranton at Montage Mountain boasts a prime location that caters to both business and leisure travelers. Its proximity to Scranton makes it a perfect base for exploring local attractions and activities, while the nearby Montage Mountain offers additional recreational opportunities. Guests appreciate its closeness to family, restaurants, shopping, and easy highway access, ensuring that everything you need is within reach. The scenic surroundings enhance the overall experience, providing a tranquil, pleasant setting. The hotel benefits from a quiet atmosphere, which complements its clean and well-kept facilities. Its location is particularly advantageous for those traveling by car, making it straightforward to find and access. The beautiful swimming pool is a notable feature, enhancing guests’ relaxation. Pet-friendly amenities and nearby walking trails add to its appeal, making stays both convenient and enjoyable for families and travelers with pets.
Breakfast
The breakfast experience at Hampton Inn Scranton at Montage Mountain has generally been well-received by guests for its quality and pleasant service. Many guests found the breakfast to be delicious and better than expected, with some even describing it as excellent. The offerings include a nice variety that is well-organized in a clean and neat area, suggesting a well-managed breakfast service. The breakfast staff also receives positive mentions, particularly for their efficiency during busy periods. While some guests noted room for improvement with requests for more options like cheese, meat cuts, and kid-friendly choices, as well as occasional issues with certain items, the overall impression of the breakfast is positive, with comments highlighting it as better than most and a pleasant surprise for a complimentary meal.
Rooms
At the Hampton Inn Scranton at Montage Mountain, guests frequently highlight the cleanliness and coziness of the rooms, often describing them as large and pleasantly comfortable. Many appreciated the well-equipped spaces, which included amenities such as a desk, couch, microwave, and mini fridge, making it convenient for both relaxation and work. The showers also seemed to impress with their good water pressure and reliable hot water. While some guests found the beds to be particularly comfortable, the firmness of the mattresses wasn't to everyone's taste. Despite a few comments about dated furnishings and ongoing renovations affecting cleanliness, many guests found the rooms to be nice and clean, contributing to an overall positive experience.
Cleanliness
Hampton Inn Scranton at Montage Mountain offers a generally welcoming and clean environment, as noted by several guests who appreciated the cozy and very clean rooms. Many travelers found the hotel and the accommodations to be clean, showcasing a positive commitment to maintaining hygiene throughout the premises. However, it is clear that there are areas for improvement. Some guests pointed out issues such as cleanliness of the fabrics, bathroom conditions that could have been better, and unclean carpets. A few stayed during ongoing renovations, which seemingly contributed to dusty and less clean environments. Some unfortunate experiences included unkempt rooms and issues like rogue fake rose petals and hair in the shower stall. Despite these setbacks, the consensus suggests that the hotel generally maintains a satisfactory level of cleanliness, albeit with noted areas for enhanced attention.
Staff
At the Hampton Inn Scranton at Montage Mountain, guests frequently rave about the exceptional quality of the staff. Visitors highlight the friendliness, kindness, and accommodating nature of the team, making for a welcoming and pleasant experience. Multiple reviews emphasize great customer service, with staff members being described as amazing and awesome for their willingness to assist and accommodate guests' needs. Specific praise is given to individuals like Deanna at the front desk, who is noted for her personal and helpful approach. Overall, the hotel’s staff contributes significantly to a positive atmosphere, ensuring guests enjoy a clean, comfortable, and quiet stay.
Pool
The swimming pool at Hampton Inn Scranton at Montage Mountain generally meets guest expectations with its cleanliness and comfort, offering a pleasant environment for children to enjoy. The pool's size is generous, and it remains open until midnight, which is appreciated by visitors. While some guests note issues with the water temperature and occasional closures, the overall impression of the pool is positive, with many considering it a nice feature of their stay.
Yes, Hampton Inn Scranton at Montage Mountain has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn Scranton at Montage Mountain.
Yes, Hampton Inn Scranton at Montage Mountain welcomes dogs.
No, parking facilities aren't available at Hampton Inn Scranton at Montage Mountain.
Yes, Hampton Inn Scranton at Montage Mountain has a gym.