Seaside, 30 North Prom45.993529,-123.929339(Show on Map)
6.8
Rated
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Promenade Inn & Suites Oceanfront is highly praised for its exceptional beachfront location, offering stunning ocean views and convenient proximity to Seaside's shops, restaurants and attractions. The ease of beach access and the ability to walk to local amenities make this hotel a popular choice for travelers seeking to explore the town without needing a car.
The hotel's staff contributes significantly to the guest experience with numerous reviews commending their friendliness, helpfulness and professional service. Notable individuals like Susan, Terrell, Deanna and Shawn receive specific mentions for their outstanding support. Despite occasional reports of inconsistent service, the overall sentiment is positive, highlighting the staff's role in enhancing guests' stays.
Guests also appreciate the family-friendly atmosphere with amenities such as a heated pool, kitchenettes in rooms and various other facilities catering to families. These features, combined with the hotel's prime location, ensure an enjoyable stay for all ages, although some room layouts may not be ideal for every family's needs.
The beachfront dining options, particularly Mo's Restaurant, receive favorable feedback, though there are mixed opinions on the food quality. The absence of breakfast, however, is a significant drawback with many guests expressing disappointment given the room rates.
Rooms at the Promenade Inn & Suites Oceanfront offer great ocean views and additional comforts like kitchenettes and fireplaces. However, maintenance and cleanliness issues are prevalent with reports of dirty carpets, musty smells, outdated furnishings and inadequate housekeeping. The lack of air conditioning and poor soundproofing further impact the overall comfort.
The hotel's spa and pool facilities also face criticism for frequent maintenance issues with many guests finding the amenities closed or unsatisfactory during their stay. The WiFi service is another area requiring improvement, as connectivity is often unreliable and slow.
Parking at the hotel is generally convenient with ample spots, though some guests suggest the need for better lighting and reserved spaces. Despite occasional difficulties, the large parking lot and free options add to the overall convenience for visitors.
In summary, Promenade Inn & Suites Oceanfront stands out for its unbeatable beachfront location, family-friendly amenities and commendable staff. However, significant updates and improvements in maintenance, cleanliness, spa and pool facilities and WiFi service are necessary to fully meet guests' expectations and enhance their stay.
Categories
Beachfront
Located oceanfront in Seaside, providing easy access to the beach and promenade. Offers suites with ocean views and is well-rated by guests.
Beach
Situated oceanfront, this hotel features suites with ocean views and direct access to the beach. Its location on the Prom makes it easy to enjoy beach activities and Seaside's attractions.
Family
Located near the beach, this hotel offers family-friendly accommodations with the convenience of oceanfront access.
Dog Friendly
Promenade Inn & Suites Oceanfront is a pet-friendly hotel that welcomes dogs. Guests are responsible for cleaning up after their pets, and pets must be leashed outside the guest room. The hotel provides a welcoming environment for dogs and their owners.
Pool
This oceanfront hotel features a 24-hour heated indoor swimming pool and a whirlpool hot tub. It also offers beach access.
Heated Pool
Indoor Pool
Business
While specific business amenities are not detailed, Promenade Inn & Suites Oceanfront is listed among the best hotels in Clatsop County, suggesting it meets general quality standards for business travelers. It includes free Wi-Fi.
Parking
Parking is included for guests at this oceanfront inn and suites.
3 Star
The Promenade Inn & Suites Oceanfront provides beachfront access and essential amenities. It offers a dependable option for those seeking a seaside getaway.
Indoor Pool
Features a 24-hour heated indoor swimming pool and a whirlpool hot tub. The oceanfront location offers scenic views.
Spa
Heated Pool
Honeymoon
Gym
Room Types
Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThe well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Superior Queen Room with Two Queen BedsGuests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Superior Queen Room with Two Queen BedsMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Guest Reviews
6.8
Rated
Review Summaries
Location
Promenade Inn & Suites Oceanfront boasts an exceptional location that receives widespread praise from guests. The hotel's prime positioning puts it right on the beachfront, providing stunning oceanfront views that many visitors find breathtaking. Guests appreciate the easy, convenient access to the beach, which is often just steps away from their rooms. The central location in Seaside means that a wide array of shops, restaurants and tourist attractions are within walking distance, making it an ideal base for exploring the town. The hotel's proximity to the promenade and main street allows for leisurely strolls and effortless access to all local amenities. Many reviews highlight the convenience of being able to walk to dining, shopping and entertainment venues without the need for a car. This, combined with the beautiful views and the ease of beach access, makes the Promenade Inn & Suites Oceanfront a highly recommended choice for those looking to enjoy all that Seaside has to offer.
Breakfast
Guests consistently noted the absence of breakfast at Promenade Inn & Suites Oceanfront, despite some instances where it was advertised. Multiple reviews highlighted that breakfast was not included or provided and it was a point of disappointment for several guests. The lack of a complimentary breakfast was particularly noted given the room rates, suggesting an expectation that it should be part of the offering. Overall, the breakfast situation at the hotel did not meet guests' expectations.
Dinner
Promenade Inn & Suites Oceanfront offers guests convenient access to beachfront dining with several great restaurants situated right on the shore. A major highlight is Mo's Restaurant, which has received positive feedback for its delicious food and its advantageous location on the property, making meal times a pleasant experience. However, there are mixed reviews about Mo's with some guests finding the food only acceptable. Despite this, many guests have enjoyed both lunch and dinner at Mo's during their stay. There have been occasional remarks about unpleasant food smells and unsatisfactory dining experiences, but these appear to be outliers in an otherwise favorable selection of nearby dining choices.
Rooms
Visitors to Promenade Inn & Suites Oceanfront have shared mixed experiences about the rooms. Many guests appreciated the great ocean views from some rooms and the additional amenities like kitchenettes and fireplaces that added a touch of comfort. Accommodation size was also noted as favorable in several instances with some rooms providing more space than expected.
However, the reviews also highlighted numerous issues affecting the overall guest experience. Cleanliness was a recurring problem—several rooms were described as not being cleaned thoroughly with reports of dirty carpets, stains, musty smells and even leftover trash from previous guests. Maintenance and aging of the property are significant concerns as well; many rooms and furnishings appear outdated, broken or in disrepair with damaged walls, doors and fixtures noticeable in several reports.
The lack of air conditioning and poor ventilation resulted in hot, stuffy rooms, which was a common discomfort for many guests. Additionally, soundproofing was reportedly inadequate, leading to disturbances from neighboring rooms.
Despite some rooms being clean and spacious, the overall condition of the property and inconsistent housekeeping standards left many guests feeling that the Inn is in dire need of updates and better maintenance to enhance the guest experience.
Beds
Promenade Inn & Suites Oceanfront receives a mix of reactions when it comes to guest reviews of the beds. Guests frequently note that the beds are comfortable and accommodating with some finding them super comfy and warm. However, there are significant concerns about the inconsistencies in comfort and maintenance.
Many guests report issues such as mattresses being old, saggy and uncomfortable, often sagging in the middle or feeling lumpy. Some beds have been described as feeling like a brick or a hard floor, while others are worn out to the point where springs are felt through the mattress. The state of the beds has left some guests experiencing discomfort with several pointing out back pain and poor sleep quality.
Additional problems include broken bed frames and squeaky mattresses, as well as thin or lumpy pillows that add to the discomfort. Some rooms had issues with bed sizes not matching expectations with reports of full-size beds instead of advertised queen sizes.
Despite these negative comments, a portion of guests found their beds satisfactory, if not exceptional. Comfortable sleep was achieved by some, but the widespread reports of bed-related issues suggest a need for substantial updates and improvements in the hotel’s bedding department.
Cleanliness
Despite some positive remarks about the cleanliness of individual rooms and housekeeping efforts, the overall guest feedback paints a rather troubling picture for Promenade Inn & Suites Oceanfront. Numerous reviews highlight significant cleanliness issues, such as dirty carpets, filthy windows, moldy bathrooms and overall grime in many areas. It appears that many rooms were not properly cleaned prior to guest arrival with several accounts of stained furniture, dirty linens and unpleasant odors. Additional complaints include a lack of maintenance, outdated facilities and insufficient room service. These widespread concerns indicate that the hotel could benefit from a comprehensive cleaning regimen and targeted maintenance to address both cleanliness and overall upkeep.
Staff
Promenade Inn & Suites Oceanfront boasts a generally positive reputation regarding its staff with numerous guests highlighting their friendliness and helpfulness. Many attest to a pleasant check-in experience thanks to welcoming front desk professionals and efficient processes. Complimentary remarks frequently mention the attentiveness, courtesy and professional service offered by various team members, including specific praise for front desk personnel such as Susan, Terrell and other standout employees like Deanna and Shawn. Guests often describe the staff as hardworking, knowledgeable and eager to resolve issues, contributing to a favorable overall experience.
However, it's worth noting that there are sporadic reports of inconsistency in the staff's demeanor and efficiency. A few guests encountered unprofessional or abrupt behavior, delays in service and lapses in reservation management. Instances of rudeness and perceived indifference from certain staff members also surfaced in some reviews, indicating room for improvement in maintaining a uniformly high standard of customer service.
Despite these occasional setbacks, the consensus among guests leans towards a positive view with many expressing gratitude for the staff's efforts to enhance their stays. The overall sentiment suggests that the staff at Promenade Inn & Suites Oceanfront significantly contribute to the hotel's appeal, making it a welcoming place for visitors.
Wi-Fi
The WiFi at Promenade Inn & Suites Oceanfront generally leaves much to be desired. Some guests have mentioned that the WiFi was good, but many have found the internet to be unreliable, slow and at times completely nonfunctional. Connectivity issues were common with reports of spotty and intermittent service. WiFi access was often limited to the lobby and some guests experienced a complete lack of internet during their stay. Overall, while there are a few positive mentions, the hotel's WiFi seems to require significant improvement.
Spa
During a stay at Promenade Inn & Suites Oceanfront, guests have had mixed experiences with the hotel's spa facilities. The most noted issues include the sauna, steam room and hot tub frequently being unavailable or out of order. Numerous guests reported that the sauna was closed and the steam room was padlocked shut, limiting relaxation options. The hot tub also faced widespread complaints; it was often broken, out of order or not functioning well, sometimes being described as smaller than a bath tub and dirty. However, there was a positive note with one guest mentioning that the sauna was open during their visit.
Unfortunately, the recurring maintenance issues in the spa area suggest that improvements are necessary for guests seeking a seamless and relaxed experience.
Pool
The pool at the Promenade Inn & Suites Oceanfront has received mixed reviews from guests. Some praised it as great, mentioning they liked the pool and noted its kid-friendly atmosphere and life jackets provided for safety. The indoor pool with a view of the beach was highlighted as a nice feature and a few guests appreciated the friendly atmosphere in the pool area.
However, numerous reviews indicate significant dissatisfaction with the pool's condition and availability. Many guests found the pool closed or out of service for their entire stay with issues such as broken tiles, mold and overall uncleanliness noted. The pool's temperature was a recurrent issue, frequently described as extremely cold or lacking proper heating. The hot tub also faced criticism, often being non-functional or unclean.
Additional complaints included not enough seating around the pool area, insufficient maintenance and the absence of towels. A lack of cleanliness seemed to be a persistent problem with some describing the pool water as green or dirty and reporting clogged toilets in the pool restrooms.
In summary, while the pool at Promenade Inn & Suites Oceanfront has potential with its beachfront indoor setting and family-friendly amenities, it appears to suffer from maintenance and operational issues that affect guests' overall experience.
Beach
The Promenade Inn & Suites Oceanfront boasts a prime beachfront location with easy access to the sands and waves, making it an excellent choice for beach lovers. Guests frequently praise the hotel's proximity to the beach, often describing it as just a few steps away or a quick walk. The beachfront setting allows visitors to enjoy stunning ocean views and the convenience of being right on the water's edge. The location is also near the city center, promenade, shops and tourist attractions, offering a well-rounded experience for travelers. While some reviews note that the property shows its age, the general consensus is that the beachfront access and views are the standout features, providing guests with an enjoyable seaside escape.
Parking
Promenade Inn & Suites Oceanfront offers a variety of parking options that have been met with mixed reviews. Many guests appreciated the secured, convenient and accessible parking, noting that parking was generally easy and there were ample off-street and covered spots. The presence of a parking garage and plentiful parking spaces were also well-received with several guests finding the parking facilities great and even amazing.
However, some reviews pointed out issues with the parking situation, such as the need for more reserved parking spaces and the darkness of the parking lot, which could benefit from better lighting and signage. Despite these concerns, the large parking lot and free parking options added to the overall convenience for many visitors. Although some guests experienced difficulties finding a parking spot, particularly during busy daytime hours when the lot was full, the general consensus highlighted that parking at Promenade Inn & Suites Oceanfront was a positive aspect of their stay.
Family
The Promenade Inn & Suites Oceanfront offers a family-friendly atmosphere with amenities catering to all ages. The heated pool is a highlight for children, ensuring enjoyable swim times regardless of the weather. Rooms are equipped with kitchenettes, adding convenience for families with young children. The hotel's prime beachfront location provides additional opportunities for family fun. Visitors also appreciate the various family-focused facilities that contribute to an enjoyable stay for everyone. Overall, the hotel is considered an excellent choice for family vacations, despite a few mentions of room layouts not being ideal for some family needs and occasional noisy neighbors.
3 Star
Promenade Inn & Suites Oceanfront is generally acknowledged as a solid choice for a three-star hotel. It offers an ideal location that adds significant value, despite perceptions of it being somewhat pricey for the quality provided. Guests consistently note the hotel's alignment with typical three-star standards, describing it as a good tourist hotel and a suitable option for a comfortable stay. However, the property does show signs of aging with several reviews indicating a need for renovation and better maintenance of older facilities. While some feel the outdated building detracts from the overall experience, it remains a practical choice for those seeking a modest, yet convenient, oceanfront accommodation.
Accessible
Promenade Inn & Suites Oceanfront offers some helpful features for guests with disabilities, such as ADA ramps and an accessible route to the nearby Mo’s Restaurant. The hotel is wheelchair accessible with accessible facilities evident to visitors. The location is also a positive aspect, being conveniently close to the beach and Broadway, adding to the overall convenience for guests.
However, there are several areas of concern. The elevators have been reported as slow and occasionally broken with some specific mentions of handicapped elevators. Some essential amenities like grab bars are missing and there are issues with basic room functions, notably unclean windows, malfunctioning shower heads and broken coffee makers. Additionally, some rooms lack air conditioning, which can be a significant drawback.
Staff members have been commended for their dedication, even going so far as to personally retrieve items from upstairs when guests had difficulties. Yet, the hotel’s infrastructure is in serious need of repair and maintenance, from broken bathroom doors to burned-out lights. These issues notwithstanding, the hotel’s accessible facilities and prime location can provide a satisfactory stay if the building's maintenance is addressed.
Heated Pool
The Promenade Inn & Suites Oceanfront features a heated pool, which many guests appreciated for its warmth and comfort. Several visitors mentioned enjoying the heated pool, remarking that it was perfect and added value to their stay. Despite these positive comments, there were occasional mentions of the pool being cold or unavailable, indicating some inconsistency in its heating. Overall, the heated pool receives favorable feedback when operational, enhancing the overall experience for most guests.
Indoor Pool
The indoor pool at Promenade Inn & Suites Oceanfront is a notable feature, receiving diverse feedback from guests. Positive remarks highlight the impressive aspects such as an indoor pool with views of the ocean and beach, which certainly adds to the appeal. Additionally, some guests find the indoor pool to be a great amenity for swimmers. However, there are concerns about maintenance with mentions of the pool being dirty and some dissatisfaction over it not functioning at times. Despite these issues, the presence of the indoor pool contributes positively to the guest experience when in good condition.
Dog Friendly
Promenade Inn & Suites Oceanfront is notably pet-friendly, allowing guests to bring their furry companions along for the stay. Positive sentiments highlight the joy of being able to bring pets, which many guests appreciate. The hotel is accommodating towards pets, enabling various families to enjoy their stay without having to leave their dogs behind. Guests have mentioned seeing many dogs on the premises, indicating that pets are a common and welcome presence.
However, there are some downsides to note. Some guests have reported issues such as barking dogs disrupting their stay and dog hair on the floors, which points to cleanliness concerns. There has also been a discrepancy noted regarding pet fees and occasional disturbances caused by pets in neighboring rooms. Despite this, the hotel's pet-friendly policy remains a major draw for many guests who appreciated the ability to bring their pets along and the assistance provided for handling their dogs.
Beachfront
Promenade Inn & Suites Oceanfront boasts a prime beachfront location, offering guests seamless access to the shore. Nestled right on the promenade and main street, the hotel provides a convenient spot where all the action happens. Many guests highlight the oceanfront views, which can be enjoyed right from the property. The hotel's strategic positioning ensures quick and easy access to the beach, making it a favorite for those who prioritize proximity to the sea.
FAQ
Yes, Promenade Inn & Suites Oceanfront has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Promenade Inn & Suites Oceanfront.
Yes, Promenade Inn & Suites Oceanfront welcomes dogs.
Yes, parking facilities are available at Promenade Inn & Suites Oceanfront.
