Seignosse, 7 Avenue Jean Moulin 43.685885,-1.431586(Show on Map)
7.7
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Cap Océan is highly commended by its guests for its picturesque location, nestled between Lake Hossegor and the ocean. The idyllic setting, a short walk away from both the lake and the beach, offers tranquil natural surroundings ideal for families and those seeking a peaceful retreat. The proximity to cultural spots like Biarritz and Bayonne, along with the convenience of local villages accessible by bike, enhances the stay, adding a layer of cultural exploration and recreational activity.
The accommodations at Cap Océan receive positive feedback for being spacious, clean and well-equipped, particularly catering to families. Apartments are meticulously clean, featuring necessary kitchen utensils, comfortable bedding and functional designs. Guests appreciate the multiple bathrooms available in some accommodations, making family stays more convenient. However, there are mentions of occasional maintenance issues like outdated facilities and the absence of air conditioning, which guests suggest could be addressed to improve comfort further.
Cleanliness at Cap Océan generally garners positive remarks with many appreciating the clean, shaded pool and well-kept natural setting. While the majority of reviews highlight the well-maintained environment, some guests report issues such as mold and insects. The hotel's cleaning teams and staff are often praised for their efforts in maintaining cleanliness, reinforcing the positive experience for most visitors.
The staff at Cap Océan stands out for their warm hospitality and helpfulness, creating a welcoming and friendly atmosphere. The reception team is frequently mentioned for their responsiveness and willingness to assist, contributing significantly to a pleasant and homely stay. Despite occasional remarks about less favorable interactions, the general consensus is that the staff provide an excellent customer service experience.
The pool area is another well-appreciated feature of Cap Océan, favored by guests for swimming and relaxation. Its large, shaded space is family-friendly and visitors note its cleanliness. Some areas for improvement include the pool's aesthetic and functionality, as well as the temperature of the children's pool. Nevertheless, it remains a central and enjoyed aspect of the guest experience.
Regarding bedding, there are mixed reviews. Many guests commend the comfort of the beds and the quality of sleep they provide, while some note issues with hard mattresses, noise from the beds and flat pillows. Overall, the positive aspects of comfort are acknowledged, but there is room for enhancement.
Overall, Cap Océan offers a delightful and serene holiday experience, well-suited for families and individuals seeking tranquility with a strong emphasis on location, staff hospitality and functional accommodations.
Categories
Outdoor Pool
This holiday park features a tempered outdoor pool measuring 15m x 8m, along with a 4m x 4m paddling pool for children. The pool area is used for both relaxation and organized activities like aquagym and water polo.
Pool
Outdoor Pool
Parking
Cheap
Accessible
Tennis
Room Types
Two-Bedroom Mobile HomeThis mobile home has 2 bedrooms, a living room with a dining area and a kitchenette. It also features a private, wooden terrace.
One-Bedroom Mobile HomeThis mobile home features 1 bedroom, kitchen, a terrace and 1 bathroom with a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The mobile home features a private entrance, a dining area, a wardrobe, a flat-screen TV, as well as garden views. The unit has 1 bed.
Double Room with Balcony or TerraceThe double room features a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
Two-Bedroom ApartmentBoasting a private entrance, this apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also features a coffee machine and a flat-screen TV. The unit has 4 beds.
One-Bedroom ApartmentFeaturing a private entrance, this apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this apartment also offers a coffee machine and a flat-screen TV. The unit offers 3 beds.
Twin Room with Garden ViewThe twin room provides a wardrobe, a tiled floor, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Mobile HomeThis mobile home is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a shower. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this mobile home also offers a coffee machine and a flat-screen TV. The unit offers 5 beds.
Three-Bedroom ApartmentThe unit offers 5 beds.
Guest Reviews
7.7
Good
Review Summaries
Location
Nestled between Lake Hossegor and the captivating ocean, Cap Océan enjoys an idyllic location that consistently earns praise from its guests. The hotel is particularly well-regarded for its proximity to the beach and serene natural surroundings, making it an ideal destination for those who seek tranquility. Guests appreciate that it’s just a short walk to both the lake and the ocean with ample opportunities for leisurely walks or bike rides along nearby paths.
The location is ideal for families, especially those with small children, as the area is noted for its peaceful ambiance where only the sounds of birds can be heard. The quiet, green setting offers a calm retreat from daily life while remaining accessible to numerous places of interest such as Biarritz or Bayonne, enriching the stay with cultural exploration.
In addition to the scenic spots, guests frequently highlight the convenience of accessing the beach and local villages, even by bike, enhancing the overall experience. The strategic location is lauded for meeting the diverse needs of travelers, from relaxation to recreational activities. Despite some mentions of accommodation comfort requiring improvement, the general sentiment remains positive, drawing attention to the exceptional positioning of Cap Océan.
Rooms
Cap Océan offers a diverse range of accommodations, some of which are spacious and meticulously clean, making them well-suited for families. Guests appreciate the well-equipped apartments featuring all necessary kitchen utensils, towels and sheets, along with very comfortable bedding. Many highlight the functional and well-laid-out design of the rooms and apartments, ensuring a comfortable stay. Several accommodations also come with multiple bathrooms, which proves convenient for family stays. Cleanliness is frequently noted as a positive aspect with many bungalows and apartments receiving high marks for being very clean.
However, some reviews mention issues such as old, less clean or poorly maintained facilities, including blackened grout and damaged seals in bathrooms. Additionally, a number of guests highlight the absence of air conditioning, which might be a consideration in warmer months. Overall, Cap Océan offers a range of clean, functional and well-equipped accommodations that cater particularly well to families seeking a relaxing holiday.
Beds
Guests have shared mixed feelings about the beds at Cap Océan. Many praised the beds for being very comfortable with some even enjoying extended, uninterrupted sleep. The cottage itself was noted for its comfort and the provision of bed linen and towels was a pleasant addition. However, there are notable concerns: some found the mattresses hard and basic, while others mentioned issues like noise from the beds and flat, uncomfortable pillows. Overall, guests appreciated the comfortable aspects but highlighted areas where the bedding experience could be improved.
Cleanliness
Cap Océan's cleanliness receives mixed reviews from guests with most feedback highlighting positive aspects. Visitors frequently compliment the large and shaded pool, the clean and spacious accommodation and the natural, pleasant setting. The hotel's proximity to beaches and shops, combined with its quiet, functional apartments, adds to its appeal. The staff and cleaning teams are often praised for maintaining a generally clean environment with many noting the cleanliness and functionality of both rooms and facilities.
However, some guests report issues, citing subpar cleanliness in certain instances. Complaints include mold in the bathroom, many spiders and insects, bedding discomfort and unclean walls with crushed insects. Additionally, mobile home porches and shower joints were sometimes noted for needing better cleaning and maintenance. Despite these concerns, the overall satisfaction with the facility's beautiful, well-maintained environment remains a strong point.
Staff
Conveniently located, Cap Océan is well-regarded for its exceptional staff. Guests frequently praise the warm and welcoming atmosphere of the hotel. The reception team is noted to be accommodating, always ready to go above and beyond to assist guests with their needs. Many reviews highlight the staff's friendliness and helpfulness, creating a family-like ambiance that makes visitors feel at home. The overall responsiveness and availability of the staff contribute significantly to a pleasant stay. While there are occasional remarks about less friendly interactions, the overwhelming consensus is that the staff at Cap Océan is very pleasant, ensuring an excellent welcome for all who visit.
Pool
Cap Océan boasts a well-received pool area, described by many guests as ideal for both swimming and cooling off. The large, shaded pool often stands out as a favored feature, contributing to a family-friendly environment that many find appealing. Visitors appreciate the overall cleanliness of the pool and surroundings.
However, reviews also note some areas for improvement. Some guests found the pool to be very basic and in need of an upgrade and there were mentions of inconsistency in the pool's condition with instances of it being closed or not as well-maintained as in promotional photos. Additionally, the children's pool was found to be quite cold.
While the pool offers sun loungers and sometimes heating, other guests felt the pool's availability and aesthetic could benefit from further enhancements. Despite these issues, the pool remains a central aspect of the Cap Océan experience, given its convenience and generally positive reception.
FAQ
Yes, Cap Océan has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cap Océan.
No, Cap Océan doesn't allow dogs.
Yes, parking facilities are available at Cap Océan.
