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Summary of reviewsLemon Hotel Plan de Campagne Marseille is a budget-friendly accommodation known for its convenient location near the airport and major highways, making it a practical stopover for travelers heading west or visiting Marseille. Its quiet setting and proximity to the bustling Plan de Campagne commercial zone with shops and restaurants add further value. Free parking is an appreciated feature, especially for those with vehicles, though the small and noisy parking lot can be a drawback.
The hotel's staff receives generally positive remarks for their friendliness, attentiveness and professionalism. Guests often describe them as welcoming and helpful, adding a pleasant touch to the stay. However, some incidents of delayed responses and occasional unprofessional behavior have been noted.
The rooms, although small and tight, have features such as private bathrooms and air conditioning, which add a modest level of comfort. Yet, considerable issues persist regarding cleanliness with recurring complaints about dirty rooms, mold and unpleasant odors. Some rooms suffer from cigarette smells and there have been isolated reports of bedbugs and other insects. The communal areas, shared bathrooms and showers often do not meet cleanliness standards, impacting the overall lodging experience negatively.
Family accommodations at the hotel have mixed reviews. While there are baby cots and a playroom for children, the small room sizes and shared bathrooms might not be suitable for all families. Noise from neighboring rooms can be disruptive and cleanliness concerns may be unsettling for those with young children.
WiFi service at the hotel is inconsistent with frequent disruptions affecting guests' ability to stay connected. Despite this, the inclusion of free parking and a quiet, strategic location makes it a practical choice for a brief stay, especially for budget-conscious travelers.
In summary, Lemon Hotel Plan de Campagne Marseille offers a budget-friendly option with significant accessibility and welcoming staff. However, it struggles with cleanliness, comfort and maintaining essential facilities, making it best suited for short, economical stays rather than extended visits. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Room Types
Double Room with Shared BathroomThis room has a shared bathroom in common with other guest rooms.
Triple Room with Shared BathroomThis room has a shared bathroom in common with other guest rooms.
Double Room with Private BathroomThe double room provides air conditioning and heating, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
5.1
Rated
Location
Lemon Hotel Plan de Campagne Marseille is a budget-friendly option offering convenient accessibility. Positioned strategically close to the airport and major highways, it becomes a practical stopover for travelers continuing westward or those visiting Marseille and its outskirts. The location is praised for its quietness and proximity to the bustling Plan de Campagne commercial zone, shops and restaurants. Additionally, free parking adds further value for guests with vehicles.
However, for those without personal transportation, the hotel's more isolated placement and lack of nearby amenities pose a drawback. While some appreciate the tranquility away from city noise, others have noted the industrial environment and occasional difficulty in navigating to the hotel due to poor GPS indication.
The surrounding area is mixed with some finding it pleasantly calm, while others are put off by less appealing aspects like abandoned buildings and occasional noise from the highway. Despite these variances, the hotel remains a practical choice for those prioritizing budget and convenience over luxury and immediate access to city centers.
Rooms
The reviews for the Lemon Hotel Plan de Campagne Marseille present a variety of experiences, predominantly highlighting significant areas for improvement. The rooms, often described as very small and tight, evoked mixed feelings from guests. Some reviews noted the presence of private bathrooms and air conditioning, adding a touch of convenience and modest comfort to the otherwise cramped spaces.
However, recurring issues such as a lack of basic amenities—no towels, soap or sufficient bed linens—were frequently mentioned. Cleanliness appeared to be a major concern with several guests pointing out dirty rooms and stained sheets. The strong smell of cigarettes and the presence of mold in some rooms added to the negative perceptions. Issues with comfort were common with several mentions of very uncomfortable mattresses and worn-out bedding.
The hotel’s facilities, including communal bathrooms and shared showers, often did not meet cleanliness standards with some guests encountering issues like hair in sinks and on mattresses and even mold in the showers. Additionally, the soundproofing was poor and there were complaints about noise from neighboring rooms and hallways disrupting sleep.
Despite these shortcomings, a few positive notes were mentioned regarding secure portal access at night and the quiet location of the hotel, which could be satisfactory for a brief stay. Cleanliness seemed inconsistent, as some guests described their rooms and facilities as clean, even in the middle of the night, while others found the overall conditions to be unsatisfactory and in need of significant improvement.
Overall, while the Lemon Hotel Plan de Campagne Marseille offers some basic amenities and a quiet location, the reviews suggest it struggles significantly with cleanliness, comfort and maintaining essential room facilities. Guests looking for a cost-effective stay might find it adequate for a night or two but should be prepared for a less than ideal lodging experience.
Beds
Lemon Hotel Plan de Campagne Marseille has received mixed feedback regarding their beds. While some guests highlighted the presence of soft, comfortable beds and praised the hotel for offering a well-relaxed sleep experience, the majority expressed significant concerns. Many reviews reported that the mattresses were worn out, leading to uncomfortable sleep with some even mentioning holes in the middle of the beds. There were complaints about the mattress being too soft or extremely uncomfortable with one guest even pointing out the absence of a mattress on an upper-level bed.
The cleanliness of the bedding also drew negative comments with reports of dirty sheets, stained covers and even bedbugs. Issues such as holes in the duvets and bullet holes in the blankets were also noted. Guests frequently mentioned the presence of hair on the mattresses and the lack of proper cleaning and bedding changes, which added to their discomfort.
In summary, while a few guests had a positive experience with the comfortable bedding, many others found the mattresses and overall bed conditions far from satisfactory, highlighting a need for improved cleanliness and new bedding materials.
Cleanliness
The cleanliness of the Lemon Hotel Plan de Campagne Marseille has garnered a mix of feedback from guests, though the majority of comments tilt towards the negative. Some visitors have noted that their rooms, though small, were clean at the time of their stay. However, numerous reviews highlight significant issues with hygiene, particularly in the communal areas, bathrooms and showers. Complaints include dirty and foul-smelling rooms, presence of cigarette smoke and ashes and the amenities not being properly cleaned during the stay. In several instances, guests discovered bedbugs, cockroaches and other insects in their rooms, leading to an overall impression of neglected maintenance.
Dust accumulation, mold in bathrooms and dirty mattresses were also frequently reported, contributing to an overall unsatisfactory experience concerning cleanliness. The general condition of the hotel was described as outdated with broken windows and unclean surroundings. Many guests expressed discomfort due to unpleasant odors, including cigarette smoke and dampness, permeating their rooms and the shared spaces. The sentiment shared by many reviewers is that the hygiene standards were far from acceptable, impacting their stay negatively.
Staff
The reviews for the Lemon Hotel Plan de Campagne Marseille highlight a generally positive experience with the hotel staff. Most guests appreciated the friendly, kind and helpful nature of the team with many describing the staff as attentive, welcoming and professional. The receptionists, in particular, were frequently noted for their warm and accommodating attitudes, often greeting guests with a smile and providing a top-notch welcome.
Some reviews praised individual staff members for their dedication and management skills, underscoring that the team did everything they could to ensure a comfortable stay. There were mentions of a special attention given upon entrance to the rooms and the staff was often described as charismatic and sincere.
However, there were some negative experiences reported. Issues such as delayed responses from reception, the absence of night guards and occasional incompetence or unprofessional behavior were noted. Complaints about staff not addressing issues or the presence of non-existent staff at times, did emerge in some reviews.
Despite these drawbacks, the overall sentiment leaned towards the positive with many guests acknowledging the staff's friendliness and eagerness to help, making the Lemon Hotel Plan de Campagne Marseille a generally welcoming place to stay.
Wi-Fi
The WiFi situation at Lemon Hotel Plan de Campagne Marseille has mixed reviews. Some guests have encountered difficulties with the internet, including frequent disruptions and periods where it didn't work at all. There were instances where the WiFi would function intermittently, providing brief moments of connectivity. Overall, the reliability of the WiFi appears to be an area needing improvement.
Parking
Lemon Hotel Plan de Campagne Marseille offers free parking, which many guests find convenient and secure due to its gated nature. However, the parking lot is notably small with an insufficient number of spaces, making it difficult for guests to find a spot, especially at night. Complaints include narrow parking spaces and instances where it's nearly impossible to park within the hotel premises. Some guests have had to seek alternative parking outside the hotel. Despite these challenges, the inclusion of parking in the reservation is seen as a positive aspect by travelers. The lot can become quite noisy, adding to the inconvenience.
Family
The Lemon Hotel Plan de Campagne Marseille seems to leave mixed impressions for families with children. While there are some accommodating features such as baby cots and the presence of a playroom for kids, many aspects fall short for a comfortable family stay. The rooms tend to be small and practical, suitable primarily for basic needs and there are shared bathrooms and toilets, which might not be ideal for those with kids.
Noise is frequently mentioned as a significant issue, particularly from neighboring rooms and other guests, including children. This can be quite disruptive, especially in the morning. Additionally, the room windows can't be opened, which might be a concern for families with young children.
There were reports of cleanliness issues such as dirty frames, walls dripping with water and even bedbugs, which could be alarming for families. However, there is a silver lining with some guests appreciating the attentive watchman and the overall pleasantness of the hotel.
For dining options, there is a convenient pizza store and the hotel does offer shared hot showers. However, given the overbooking and noise concerns, families may want to weigh these factors carefully before choosing this hotel for their stay.
No, Lemon Hotel Plan de Campagne Marseille doesn't have any pool.
No, a spa isn't available at Lemon Hotel Plan de Campagne Marseille.
No, Lemon Hotel Plan de Campagne Marseille doesn't allow dogs.
Yes, parking facilities are available at Lemon Hotel Plan de Campagne Marseille.
No, Lemon Hotel Plan de Campagne Marseille doesn't have a gym.