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Summary of reviewsLemon Hotel Plan de Campagne Marseille is a budget-friendly accommodation known for its convenient location near the airport and major highways, making it a practical stopover for travelers heading west or visiting Marseille. Its quiet setting and proximity to the bustling Plan de Campagne commercial zone with shops and restaurants add further value. Free parking is an appreciated feature, especially for those with vehicles, though the small and noisy parking lot can be a drawback.
The hotel's staff receives generally positive remarks for their friendliness, attentiveness and professionalism. Guests often describe them as welcoming and helpful, adding a pleasant touch to the stay. However, some incidents of delayed responses and occasional unprofessional behavior have been noted.
The rooms, although small and tight, have features such as private bathrooms and air conditioning, which add a modest level of comfort. Yet, considerable issues persist regarding cleanliness with recurring complaints about dirty rooms, mold and unpleasant odors. Some rooms suffer from cigarette smells and there have been isolated reports of bedbugs and other insects. The communal areas, shared bathrooms and showers often do not meet cleanliness standards, impacting the overall lodging experience negatively.
Family accommodations at the hotel have mixed reviews. While there are baby cots and a playroom for children, the small room sizes and shared bathrooms might not be suitable for all families. Noise from neighboring rooms can be disruptive and cleanliness concerns may be unsettling for those with young children.
WiFi service at the hotel is inconsistent with frequent disruptions affecting guests' ability to stay connected. Despite this, the inclusion of free parking and a quiet, strategic location makes it a practical choice for a brief stay, especially for budget-conscious travelers.
In summary, Lemon Hotel Plan de Campagne Marseille offers a budget-friendly option with significant accessibility and welcoming staff. However, it struggles with cleanliness, comfort and maintaining essential facilities, making it best suited for short, economical stays rather than extended visits.
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