Chalé Alto da Serra SP

Serra Negra -22.63045700, -46.69035100 , Rua Paulo Marchi, 1278 (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsChalé Alto da Serra SP is celebrated for its stunning mountaintop location in Serra Negra, offering guests breathtaking views and a peaceful retreat. This prime spot combines serenity with convenient access to the city center and notable viewpoints, making it an ideal destination for travelers seeking both relaxation and easy exploration. The environment is complemented by clean and organized surroundings, enhancing the overall experience.

Guests consistently commend the delicious and high-quality breakfast offerings at Chalé Alto da Serra SP. With a variety of fresh fruits, juices, breads, and cakes, the breakfast captures a homemade, countryside charm. Served in a welcoming and clean area, the morning meal experience adds to the inn’s appeal, despite minor suggestions for improvement.

The chalets provide spacious, comfortable accommodations praised for their cleanliness and well-maintained amenities. Featuring cozy beds and excellent water flow in showers, the rooms ensure a restful stay amidst a peaceful ambiance. Although occasionally noted for a musty smell, the overall comfort and charm of the accommodations remain a highlight.

Cleanliness is a standout feature of Chalé Alto da Serra SP, with both rooms and common areas receiving accolades for their impeccable hygiene and organization. Guests appreciate the fresh and new feel of the spaces, cementing the inn's reputation for providing a worry-free and pleasant stay.

The exceptional hospitality is a defining characteristic of the Chalé Alto da Serra SP experience. The staff, particularly Andrea, are repeatedly praised for their friendliness, attentiveness, and efficiency. Guests feel genuinely welcomed and cared for, thanks to the warm and polite service from both the staff and owners. This level of service, combined with the chalet's affordability, leaves a lasting positive impression on visitors.
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Guest House with Outdoor Pool
This chalet offers an outdoor pool, allowing guests to enjoy a refreshing swim amidst mountain and garden views. The pool area provides a pleasant setting for relaxation.

Guest House with Swimming Pool

  Outdoor Pool  


Guest House with Parking

Small Guest House

4-Star Guest House

Room Types
Double Room This double room features a minibar.

Triple Room This triple room features a minibar.

Family Room The spacious family room offers a minibar, a tiled floor, a terrace with city views as well as a private bathroom featuring a shower.

Quadruple Room This room features a tile/marble floor and minibar.

Budget Double Room Offering free toiletries, this double room includes a private bathroom with a shower. This double room has a minibar, a tiled floor, a flat-screen TV and a balcony. The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
Chalé Alto da Serra SP boasts a location that is highly praised by its guests, nestled on a mountaintop in the charming area of Serra Negra with quick accessibility to the city center. Its position offers spectacular views over the city, making it an attractive spot for those seeking serene and scenic surroundings. Guests highlight the hotel's proximity to notable viewpoints, such as Alto da Serra, ensuring memorable landscapes are just a short distance away. The environment is described as peaceful, enhancing the experience of a relaxing getaway.

The site's accessibility is also commended, making it a convenient choice for travelers with a car, while being close enough to the center for those who prefer walking. The clean and organized ambiance adds to the appeal, along with attentive staff who ensure that the needs of their guests are met. Coupled with great services like a comfortable chalet and delightful breakfast offerings, Chalé Alto da Serra SP emerges as a fulfilling destination for visitors in search of beauty and tranquility in an excellent location.

Breakfast
Guests at Chalé Alto da Serra SP consistently praise the breakfast offerings, highlighting their tastiness and quality. Many reviews emphasize the excellent and well-made nature of the meals, complimenting the plentiful and varied selection of fresh fruits, juices, bread, and cakes. The breakfast is described as delicious and served with great care, capturing a homemade and countryside charm. Several comments note the welcoming environment and good level of cleanliness in the breakfast area. Although there is a mention that the breakfast could be improved, the consensus is overwhelmingly positive with descriptors such as wonderful, excellent, and high quality frequently used to depict the morning meal experience.

Rooms
The rooms at Chalé Alto da Serra SP are characterized by their comfort and cleanliness, making them an appealing choice for travelers seeking a cozy retreat. The chalets offer spacious, inviting accommodations with well-maintained amenities that include large, comfortable beds and a selection of pillows to ensure a restful night's sleep. Guests repeatedly praise the rooms for their impeccable cleanliness and excellent upkeep. The showers provide ample water flow, further enhancing the overall comfort of the stay. While some rooms may be simpler in design or lack certain amenities, many guests appreciate the charming simplicity, coupled with a peaceful ambiance perfect for relaxation. The location of the chalet also adds to the convenience for those staying overnight, offering an ideal blend of tranquility and accessibility. However, guests do note occasional concerns about a musty smell in some rooms. Despite this, the positive attributes of the accommodations contribute to a satisfying experience overall.

Cleanliness
Chalé Alto da Serra SP consistently receives praise for its outstanding cleanliness. Guests frequently highlight the impeccable hygiene and organization throughout both the rooms and common areas. The spaces are clean and pleasant, contributing to a cozy and peaceful atmosphere. Even though the facilities are described as quite basic, the level of cleanliness remains a standout feature. Visitors note everything is well-maintained, with rooms that are extremely clean and give an impression of being fresh and new. Overall, the emphasis on cleanliness is a defining aspect of the experience at this inn, promising a comfortable and worry-free stay.

Staff
Nestled within the scenic heights of Chalet Alto da Serra SP, guests consistently rave about the exceptional hospitality extended by the staff. The presence of Andrea, a key member of the reception team, stands out, as she is often described as exceedingly friendly and attentive, creating a welcoming atmosphere from the moment guests arrive. The entire team at the chalet is noted for their gentle and efficient approach, receiving accolades for their consistent politeness and readiness to assist. The owners are also recognized for their attentiveness, contributing to an overall atmosphere of hospitality and warmth. This high level of service, combined with the chalet's affordability, earns it glowing praise. The staff's incredible attentiveness, kindness, and understanding clearly make a positive impression, ensuring that guests feel genuinely welcomed and cared for throughout their stay.


Yes, Chalé Alto da Serra SP has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Chalé Alto da Serra SP.

No, Chalé Alto da Serra SP doesn't allow dogs.

Yes, parking facilities are available at Chalé Alto da Serra SP.

No, Chalé Alto da Serra SP doesn't have a gym.

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