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Summary of reviewsCordilheira Hotel in Serra Negra receives widespread acclaim for its prime location, exceptional staff, and comfortable accommodations. Situated centrally, the hotel allows guests easy access to local attractions, shops, bars, and restaurants, enhancing the convenience and appeal of exploring the city on foot. Visitors consistently praise the hotel's modern structure and pleasant environment.
A standout feature of the hotel is its breakfast offering. Guests appreciate the attentive service, particularly from staff members like Mr. Cláudio, and enjoy a variety of fresh, tasty options, including delightful scrambled eggs. While some suggest expanding the variety, the breakfast continues to impress with its quality and presentation.
The hotel's rooms are comfortable, clean, and well-maintained, with some offering charming balconies. Guests frequently commend the comfortable beds and well-lit, spacious bathrooms, contributing to a restful stay. Cleanliness is a hallmark, maintained by thorough daily housekeeping, although minor improvements are suggested around the pool area.
The staff at Cordilheira Hotel are exceptionally polite and helpful, going above and beyond to ensure a pleasant experience. The valet parking service is efficient and reliable, further enhancing the convenience for guests. While the pool facilities have some room for improvement, they still provide a pleasant and relaxing experience, complete with an appealing waterfall feature.
Overall, Cordilheira Hotel is highly regarded for its excellent location, caring staff, and comfortable amenities. Despite a few minor critiques, the general consensus is overwhelmingly positive, making it a recommended choice for travelers seeking a delightful stay in Serra Negra. Show more
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Family Friendly Hotel
This hotel is appreciated for its family-friendly atmosphere. It offers essential amenities and a comfortable stay for families exploring Serra Negra.
3-Star Hotel
Cordilheira Hotel features both outdoor and indoor pools, offering guests recreational choices. It provides complimentary wireless internet access and has a restaurant on-site. The hotel is centrally located, within walking distance of the Crafts Fair and other attractions.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.
Deluxe Double Room (2 Adults + 1 Child)This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 2 beds.
Guest Reviews
9.0
Excellent
Location
Nestled in the heart of Serra Negra, Cordilheira Hotel boasts a prime location that has garnered high praise from its guests. Visitors consistently highlight its central position, allowing easy access to a myriad of shops, bars, restaurants, and local attractions. The convenience of being able to explore the city on foot is a significant plus, with the hotel being situated near the main square and key tourist spots. Guests appreciate not only the hotel's proximity to the bustling downtown area but also its pleasant environment and modern structure, which is newer than other options in the vicinity. The excellent location is complemented by attentive and friendly staff, and a commendable breakfast offering. Ideal for those looking to immerse themselves in the vibrant city life of Serra Negra, the hotel serves as a perfect base for those who wish to enjoy everything the city center has to offer.
Breakfast
Nestled in a prime location, Cordilheira Hotel delights its guests with a breakfast experience that consistently receives high praise. The attentive and friendly service, particularly from Mr. Cláudio, is often highlighted as a standout feature, with his delicious scrambled eggs being a notable favorite. Guests appreciate the abundant and varied offerings, including fresh and tasty options that cater to a broad range of preferences. Many reviews emphasize the exceptional quality and organization of the breakfast spread, describing it as tasty, well-served, and impeccably presented.
However, while the breakfast is widely regarded as excellent, there are occasional mentions of areas for improvement. Some guests suggest that the variety could be expanded with new items, including diabetic-friendly options, more cake selections, or simply more homemade dishes. A few reviews note the presence of flies and suggest enhancements in the quality of the coffee. Despite these minor critiques, the overall sentiment underscores a satisfying and enjoyable breakfast experience, reinforcing the hotel's reputation for excellent hospitality and dining satisfaction.
Rooms
Cordilheira Hotel offers an array of rooms that vary in size, but consistently deliver on comfort. Many guests mention the pleasing room dimensions, though there are occasional remarks about smaller spaces. Visitors are often impressed by the spacious and quiet rooms, noting their cozy allure. The facilities receive positive feedback, indicating modern and well-maintained environments, with the common areas equally well-kept. Cleanliness is a prominent feature across the board, ensuring guests feel at home in simple yet complete accommodations.
The hotel’s beds and pillows are described as very comfortable, contributing significantly to a restful experience. The bathrooms are particularly appreciated for their excellent lighting and generous size, enhancing comfort during stays. Several reviews highlight rooms with charming little balconies, which add an appealing touch to the digs. Even when rooms are smaller, they tend to be comfortable and clean.
Beyond the rooms, the hotel stands out with its perfect location, allowing guests easy access to attractions like the Chácara, and garners praise for the wonderful showers and helpful staff. Cordilheira Hotel provides a reliable and delightful lodging experience, balancing comfort with attentive service in a cozy setting.
Beds
Cordilheira Hotel offers a mix of experiences when it comes to the comfort of their beds. Many guests praise the beds for being large and comfortable, appreciating the overall comfort provided during their stay. A number of reviews highlight spacious, clean rooms complemented by attentive service and amenities like a TV, minibar, and air conditioning, adding to the overall experience of comfort and relaxation.
However, there are some remarks on the softness of the mattresses, with a few guests suggesting that firmer options would enhance comfort for those who prefer more support. The issue of two single mattresses joined together was noted in one instance, which might not be ideal for everyone. While most guests seem satisfied with the comfort and quality of the beds, some mention a discomfort that led to back pain, indicating variability in mattress firmness across rooms.
Despite these occasional drawbacks, the hotel’s beautiful architecture and hospitable staff contribute positively to the ambience, making it a pleasant choice for travelers seeking comfy accommodations in a serene setting.
Cleanliness
Cordilheira Hotel consistently impresses guests with its commitment to cleanliness and comfort, offering an environment that is both inviting and meticulously maintained. The rooms are frequently noted for their impeccable cleanliness, coupled with daily housekeeping services that ensure every detail is attended to. Guests find the accommodations both clean and comfortable, with beds and showers receiving special praise for enhancing the stay. The hotel benefits from a courteous and attentive staff, adding to the overall pleasant experience.
However, some aspects of cleanliness, particularly around the pool area, have room for improvement, as guests noticed insects in the water. Despite these minor points, the general consensus is overwhelmingly positive, emphasizing the hotel's clean and organized setting. The convenient location and well-maintained common areas further contribute to a satisfying visit.
Overall, guests appreciate the hotel's dedication to hygiene and are impressed with its inviting atmosphere, making it a recommended choice for travelers seeking comfort and cleanliness.
Staff
Cordilheira Hotel in Serra Negra stands out for its exceptional staff, consistently praised for their politeness, helpfulness, and attentiveness. Guests often highlight the team's courteous nature and the sophisticated reception experience, with special mention to individuals like Cláudio and the older gentleman at breakfast, who go above and beyond in service. The staff's proactive approach ensures a pleasant stay, including managing vehicles and providing attentive service at breakfast. Cleanliness is meticulously maintained, and the consistent presence of coffee in the lobby adds a warm, welcoming touch. While there are minor criticisms about noise and space, the overwhelmingly positive reviews emphasize the staff's dedication to providing a sensational experience, making Cordilheira Hotel a notable choice for visitors.
Pool
The pool at Cordilheira Hotel offers a mix of experiences for its guests. While some reviews speak highly of a good and clean swimming environment, others describe occasional lapses in cleanliness, noting issues like dead insects at the bottom. A standout feature is the incredible pool with a waterfall, adding an element of charm and relaxation. Besides the main hotel offerings, there's a country house associated with the hotel, providing an indoor pool and access to additional amenities like a tennis court, which expands leisure options. However, some guests noted that the pools, both indoor and outdoor, could benefit from heating to enhance comfort. Overall, the pool facilities offer a pleasant experience with room for improvement in maintenance and temperature control.
Parking
Cordilheira Hotel offers convenient parking solutions for its guests, albeit not on-site. The hotel provides a nearby parking facility with efficient valet service. Guests frequently praise the valet service for its reliability, noting that the staff promptly takes and returns vehicles as requested. While the parking is a few blocks away, it benefits from being accessible and better than other available options. Despite the absence of on-site parking, the available nearby parking with valet service functions smoothly and has been appreciated by those who chose it. Additionally, the parking next door and nominal fees ensure that guests find the arrangement practical and beneficial during their stay. The system provides a seamless experience, contributing positively to the overall guest experience at Cordilheira Hotel.
Yes, Cordilheira Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cordilheira Hotel.
No, Cordilheira Hotel doesn't allow dogs.
Yes, parking facilities are available at Cordilheira Hotel.