Hotel Firenze
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Summary of reviewsHotel Firenze in Serra Negra garners notable acclaim from guests for its outstanding location, offering exceptional convenience to the city’s main attractions, shops, cafes and restaurants. The hotel’s central position allows visitors to easily explore the area on foot, further enhancing its appeal. The delightful breakfast, well-maintained cleanliness and attentive staff also contribute positively to the overall experience.
The breakfast at Hotel Firenze is frequently lauded as spectacular, featuring a wide variety of fresh fruits, breads, cakes and juices. Guests appreciate the high quality, well-prepared and flavorful meals. Despite occasional mentions of limited healthier options, the breakfast remains a highlight for many visitors.
Dinner experiences at the hotel are also well-reviewed with guests praising the varied and delicious cuisine, including pasta and meat dishes. The on-site restaurant's ambiance is often enhanced by live music, though some guests find it occasionally too loud. Overall, the food, particularly the desserts, is favorably noted.
Rooms at Hotel Firenze are reviewed positively for their spaciousness, cleanliness and comfort. Equipped with essential amenities such as air conditioning, minibars and TV, many rooms also feature pleasant balconies and spacious wardrobes. Despite some rooms having older finishes, they still offer a high level of comfort with cozy beds adding to the restful atmosphere. The bathrooms, while generally spacious, would benefit from minor renovations according to some guests.
Cleanliness is a standout feature with housekeeping earning high praise for their thoroughness and efficiency in maintaining pristine conditions throughout the hotel. This attention to detail extends to the dining areas and indoor pools, further enhancing the guest experience.
Guests frequently commend the hotel's exceptional staff, describing them as attentive, polite and friendly. The warm and courteous service from the reception and restaurant teams notably enhances the welcoming atmosphere. Specific mentions of staff members underscore the personalized attention guests receive.
The hotel's pool amenities are widely appreciated with multiple heated options adding to a relaxing stay. Despite occasional service lapses at the pool bars and a non-functional jacuzzi, the overall pool experience remains positive.
Parking is another well-received feature with free valet service and covered parking ensuring convenience for visitors who drive. Although some mention the basement garage’s tight space and dim lighting as minor issues, the overall sentiment remains positive.
Hotel Firenze is celebrated as a family-friendly establishment with numerous leisure activities catering to all age groups. The welcoming family atmosphere and well-prepared family accommodations contribute to a memorable stay for those traveling with children.
Beds at the hotel receive high marks for comfort, featuring clean and inviting bedding that enhances a good night's rest. Guest feedback emphasizes the overall quality, which complements the other well-received amenities of the hotel.
Despite some areas requiring improvement, such as free Wi-Fi and gym facilities, Hotel Firenze provides a commendable stay with its advantageous location, exceptional service, comfortable accommodations and delightful dining options, making it a favored choice among visitors.
Categories
The breakfast at Hotel Firenze is frequently lauded as spectacular, featuring a wide variety of fresh fruits, breads, cakes and juices. Guests appreciate the high quality, well-prepared and flavorful meals. Despite occasional mentions of limited healthier options, the breakfast remains a highlight for many visitors.
Dinner experiences at the hotel are also well-reviewed with guests praising the varied and delicious cuisine, including pasta and meat dishes. The on-site restaurant's ambiance is often enhanced by live music, though some guests find it occasionally too loud. Overall, the food, particularly the desserts, is favorably noted.
Rooms at Hotel Firenze are reviewed positively for their spaciousness, cleanliness and comfort. Equipped with essential amenities such as air conditioning, minibars and TV, many rooms also feature pleasant balconies and spacious wardrobes. Despite some rooms having older finishes, they still offer a high level of comfort with cozy beds adding to the restful atmosphere. The bathrooms, while generally spacious, would benefit from minor renovations according to some guests.
Cleanliness is a standout feature with housekeeping earning high praise for their thoroughness and efficiency in maintaining pristine conditions throughout the hotel. This attention to detail extends to the dining areas and indoor pools, further enhancing the guest experience.
Guests frequently commend the hotel's exceptional staff, describing them as attentive, polite and friendly. The warm and courteous service from the reception and restaurant teams notably enhances the welcoming atmosphere. Specific mentions of staff members underscore the personalized attention guests receive.
The hotel's pool amenities are widely appreciated with multiple heated options adding to a relaxing stay. Despite occasional service lapses at the pool bars and a non-functional jacuzzi, the overall pool experience remains positive.
Parking is another well-received feature with free valet service and covered parking ensuring convenience for visitors who drive. Although some mention the basement garage’s tight space and dim lighting as minor issues, the overall sentiment remains positive.
Hotel Firenze is celebrated as a family-friendly establishment with numerous leisure activities catering to all age groups. The welcoming family atmosphere and well-prepared family accommodations contribute to a memorable stay for those traveling with children.
Beds at the hotel receive high marks for comfort, featuring clean and inviting bedding that enhances a good night's rest. Guest feedback emphasizes the overall quality, which complements the other well-received amenities of the hotel.
Despite some areas requiring improvement, such as free Wi-Fi and gym facilities, Hotel Firenze provides a commendable stay with its advantageous location, exceptional service, comfortable accommodations and delightful dining options, making it a favored choice among visitors.
Family Friendly Hotel
This hotel is well-regarded and offers a family-friendly environment. It provides essential amenities and a comfortable stay for families visiting Serra Negra.
Hotel with Swimming Pool
This hotel provides a comfortable stay with a swimming pool and essential amenities. It is well-regarded for its convenient location and friendly service.
Indoor Pool Outdoor Pool
Hotel with Parking
The hotel provides free, ample, and secure on-site parking, ensuring a worry-free stay for guests traveling with vehicles.
Accessible Hotel
Hotel Firenze is noted as accessible for all guests and offers rooms with disabled facilities. It provides wheelchair access, accessible parking, toilets with grab bars, raised toilets, and lowered bathroom sinks.
3-Star Hotel
Hotel Firenze offers both indoor and outdoor pools, a spa and wellness center, and exceptional guest ratings. The hotel is known for its cleanliness and prime location.
Hotel with Indoor Pool
This hotel features a heated indoor pool and an outdoor pool. Guests can also enjoy its spa, steam room, and jacuzzi for a relaxing stay.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Business Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Firenze in Serra Negra is highly praised for its prime central location, allowing guests to easily access the city's main attractions, shops, cafes and restaurants. Numerous reviews underscore the convenience of leaving the car in the hotel's parking lot and exploring the area on foot, reducing the need for transportation. Guests frequently highlight the hotel's proximity to Serra Negra's commercial center and tourist hotspots, providing a perfect base for both leisure and shopping.
The location is described as exceptional, privileged and perfect, making the hotel an excellent choice for visitors looking to stay in the heart of the city. The hotel also scores high marks for its additional amenities, including a delightful breakfast, cleanliness and a helpful and attentive staff that contributes to an enjoyable stay.
Overall, Hotel Firenze stands out primarily for its superb location that promises easy access to everything Serra Negra has to offer, reinforcing its reputation as a well-situated and convenient lodging option.
Hotel Firenze offers a commendable breakfast experience that has been highly regarded by its guests. The breakfast is frequently described as very good to excellent with terms like "spectacular" and "wonderful" often appearing in reviews. Guests appreciate the variety and abundance of options, notably the selection of fresh fruits, a wide assortment of breads, cakes and juices. The quality of the food is consistently noted as being very high with meals being well-prepared and flavorsome.
Certain reviews highlight the exceptional nature of the breakfast, noting that it exceeds expectations and stands out among other hotels in the city. Some guests specifically point out the freshly made breads as a highlight and overall, the breakfast presentation is considered pleasant and well-organized.
The breakfast does occasionally face criticism for lacking in variety and availability of certain hot dishes or healthier alternatives like whole grain bread, granola and plain yogurt. There are also mentions of specific items sometimes missing or only available on particular days and a few guests remarked that the breakfast could start earlier than 8 AM to better accommodate early risers.
Despite minor drawbacks, the general consensus is that the breakfast at Hotel Firenze is a delightful and satisfying experience, contributing positively to the overall stay. The attentive staff and the appealing variety of delicious options make it a notable feature of the hotel.
Hotel Firenze’s dinner experience receives numerous accolades from its guests with most reviewers highlighting the excellent cuisine and delicious food offered. The dinner menu is varied and caters to different tastes, providing good options for pasta and meat lovers. Many guests note that the meals, whether breakfast, lunch or dinner, are very good, delicious and well-served. The restaurant on site often features live music during dinner, which some guests enjoy, though a few mention that it can sometimes be too loud.
Full-board options are praised for offering great value in conjunction with the accommodation price. Despite some feedback about the hot dishes being bland or mediocre, the overall sentiment leans towards satisfaction with the meals. The experience is complemented by wonderful desserts and it is clear that the meals leave a lasting positive impression on many guests. However, there are a few isolated instances where the food didn’t meet expectations as well as comments regarding limited dinner options. Overall, dining at Hotel Firenze seems to be a pleasurable experience for most visitors, marked by tasty and enjoyable meals.
Hotel Firenze offers an inviting stay with its spacious, well-organized rooms that guests frequently appreciate. The rooms are noted for being clean, comfortable and equipped with essential amenities such as air conditioning, minibar, ceiling fan and TV. Many rooms also feature pleasant balconies and spacious wardrobes that add to the overall charm and functionality.
The cleanliness and comfort of the rooms are consistently praised, making them a delightful aspect of the hotel. Guests have also highlighted the hotel's cozy ambiance and tasteful interior decoration, which enhances the overall experience. The comfortable beds further contribute to a good night's sleep.
While some rooms have older finishes, they still provide a high level of comfort. The bathrooms are generally spacious, although some guests have noted the need for renovations and additional amenities like towel racks and shampoo.
In addition to comfortable lodgings, the hotel receives positive remarks for its diverse and high-quality food offerings. The breakfast, in particular, stands out as one of the best in town, contributing to a pleasant and satisfying stay. Despite some minor drawbacks such as occasional noise from surrounding streets and limited food variety, Hotel Firenze remains a top choice for its comfortable and well-decorated rooms, excellent service and enjoyable culinary options.
Visitors to Hotel Firenze have overwhelmingly commented on the comfort of the beds, describing them as comfortable, very comfortable and even super comfortable. Guests have noted that the beds, pillows and mattresses are generally clean and great, often accompanied by soft sheets and lots of pillows. The antique furniture in the rooms adds a touch of charm to the overall experience.
Several reviews highlight the cleanliness and quality of the beds, often mentioning the added bonuses of clean facilities and wonderful hot showers. While some guests felt that certain mattresses could be improved and an isolated comment mentioned a bed without sheets, these minor issues were overshadowed by the positive feedback.
Travelers also appreciated the warmth of the blankets and the inviting nature of the bedding, contributing to an excellent rest. The comfortable beds are often coupled with other amenities like good air conditioning, friendly staff and tasty breakfasts, making Hotel Firenze a recommendable choice for many. Overall, the comfortable and clean beds stand out as a significant contributor to guest satisfaction at the hotel.
Hotel Firenze boasts an impeccable standard of cleanliness, making it a top choice for travelers who prioritize hygiene. Guests consistently highlight the hotel's spotless conditions, noting that both rooms and common areas such as corridors and leisure amenities are exceptionally clean and well-maintained. Housekeeping is frequently praised for its thoroughness and efficiency, ensuring that everything from the floors to the towels is in pristine condition.
The hotel's rooms are not only clean but also spacious and comfortable with large bathrooms and high-quality bedding that add to the overall comfort. Guests also appreciated the clean indoor pools and Jacuzzis and the organized, sanitized rooftop pool area that provides a relaxing environment.
The attentive and polite staff contribute significantly to the hotel's welcoming atmosphere, providing excellent service and ensuring that guests' needs are met promptly. The hotel's dining options also receive high marks with many guests mentioning the wonderful, fine dining experiences available on-site.
Overall, Hotel Firenze excels in providing a clean, comfortable and pleasant stay with exceptional upkeep and a team that truly goes above and beyond to maintain the highest standards of cleanliness and hospitality.
Hotel Firenze consistently receives high marks for its exceptional staff, who are described as attentive, polite and friendly. Guests frequently highlight the impeccable service they receive, particularly from the reception and restaurant teams. The staff at Hotel Firenze are noted for their eagerness to serve and their dedicated professionalism.
Guests report a welcoming atmosphere created by a team that is warm and courteous, enhancing the overall experience of their stay. Specific mentions of individuals like Marcos and Ronaldo at the reception and Adriana for her prompt assistance, further underscore the personalized attention guests enjoy. The hotel’s staff are consistently praised not just for their politeness, but also for their efficiency and dedication.
The overall service is complemented by good food and a comfortable, well-located property. Clean rooms, pleasant decor and kind and helpful staff contribute to a pleasant stay. Many guests appreciated the excellent cost-benefit ratio paired with high-quality comfort and service. From the superb breakfast to the exceptional customer service, Hotel Firenze ensures a memorable and satisfying experience for its guests.
Hotel Firenze's Wi-Fi seems to receive mixed reviews from its guests. On the positive side, some found that the Wi-Fi works well in certain areas of the hotel. However, many guests noted that the internet signal is weak, especially in the rooms, where it is often described as poor, barely functioning or non-existent. Additional concerns highlighted were issues accessing specific banking sites and blocked streaming services, further aggravating the overall experience. It appears that, while there are areas within the hotel where the internet performs adequately, significant improvement is needed to ensure a consistent and reliable Wi-Fi connection throughout the property, especially in individual guest rooms.
Hotel Firenze's spa receives praise for its relaxing and refreshing environment, offering a variety of amenities designed for comfort and rejuvenation. Guests speak positively about the warm hot tubs and heated pool, as well as the hydro spa which adds a touch of luxury. The spa area includes a sauna and is complemented by a nearby bathroom stocked with an array of wonderful assorted towels. However, visitors should be aware that the indoor bathing areas, including pools and jacuzzis, may sometimes be closed, which could impact the overall spa experience.
Hotel Firenze offers a gym that, despite its smaller size and limited equipment options, provides a functional space for guests looking to maintain their fitness routines during their stay. However, there is room for improvement, such as resolving issues with non-working equipment and increasing the number of power outlets. The gym remains accessible until 11pm, accommodating late-night workout sessions. While the facility is appreciated, enhancements in both equipment variety and maintenance could significantly elevate the overall experience.
Hotel Firenze boasts an impressive array of pool options, including both indoor and outdoor facilities. Guests particularly appreciate the heated pools, which are often highlighted for their relaxing atmosphere. The heated pool area is noted for its beauty and the addition of a whirlpool adds to the luxurious experience.
The presence of a heated indoor pool proves popular, ensuring a comfortable swim regardless of the season. Despite the occasional absence of service at the pool bars and a non-functional jacuzzi, the overall pool experience is described as wonderful.
Overall, Hotel Firenze's pool amenities, including the rooftop pool and multiple heated options, contribute to a positive and relaxing stay.
Hotel Firenze offers a range of parking options that are mostly praised by guests for their convenience and quality. Many reviews highlight the free parking and valet services, underscoring the added value for visitors who drive. Guests frequently mentioned the benefit of covered parking, which is included in the stay, ensuring protection from the elements.
However, there are some mentions of the basement garage being narrow and tight, posing a challenge for those with larger vehicles. Additionally, a few reviewers noted that the basement parking area could use better lighting and maintenance. Despite these minor inconveniences, the majority of feedback concentrates on the excellent, free valet parking, which significantly enhances the overall guest experience.
Hotel Firenze shines as a family-oriented establishment, offering a welcoming family atmosphere that makes it an excellent choice for those traveling with young children. The hotel is celebrated for its family-friendly environment and the numerous leisure activities available, accommodating all age groups from children to adults. Guests have noted the inclusive leisure areas designed for the enjoyment of the entire family, ensuring a well-rounded experience.
The family accommodations are meticulously prepared with rooms featuring larger beds to comfortably support family needs. Hotel Firenze is repeatedly emphasized as an ideal place for families with dedicated family-oriented areas providing diverse recreation options to keep everyone entertained.
While there's an overwhelming consensus on the hotel's suitability for family stays, a few reviews did mention a lack of certain accommodations. However, the overall sentiment remains positive with Hotel Firenze being consistently recommended as a prime location for a memorable family getaway.
Hotel Firenze stands out as an excellent business hotel, maintaining great standards suited for business travelers. It offers well-equipped meeting rooms and a useful business center, making it convenient for business stays and perfect for business meetings. Guests find the business-oriented services appropriate, highlighting the hotel's business-friendly environment. The convention room boasts good internet connectivity, which unfortunately is not mirrored in the guest rooms. While the breakfast service at 8 AM may not suit early business schedules during weekdays, the overall experience for business travelers is positive, underscoring the hotel's commitment to providing excellent business services.
The outdoor pool at Hotel Firenze stands out for its stunning rooftop location, providing breathtaking views and a beautiful terrace ambiance. Guests have enjoyed the heated pool, especially in the afternoons, when the temperature is just right. There is a charming outdoor Caribbean-themed area that adds to the appeal. However, some guests noted issues with maintenance and cleanliness was brought into question. Additionally, there have been instances where the indoor pool was under maintenance without advance notice. Despite these minor drawbacks, the overall experience at the outdoor pools, particularly the heated rooftop pool, has been highly appreciated.
Hotel Firenze's indoor pool is a standout feature, frequently praised for its heated water, which adds a level of comfort for guests. Many reviews highlight the enjoyment derived from the well-maintained heated indoor pool, noting its warmth and the presence of a whirlpool, which enhances the relaxation experience. Guests also appreciate the proper towel area and the wonderful heater, contributing to an overall pleasant atmosphere. Although the indoor pool has limited operating hours and occasional maintenance closures, it generally receives favorable comments for being a comfortable and nice addition to the hotel's amenities.
Hotel Firenze offers a wonderfully romantic experience, perfectly suited for couples looking to celebrate special moments. Guests frequently highlight the hotel's romantic and cozy atmosphere, making it an ideal destination for anniversaries and birthdays. The dining experience is particularly noteworthy, featuring romantic dinners enhanced by live music, which adds an extra touch of warmth and elegance. Special occasions are made even more memorable with thoughtful gestures like a cake with a candle to mark birthdays. The overall ambience of Hotel Firenze is charming and intimate, making it a delightful choice for a romantic getaway.
Location Show Map
Location
The location is described as exceptional, privileged and perfect, making the hotel an excellent choice for visitors looking to stay in the heart of the city. The hotel also scores high marks for its additional amenities, including a delightful breakfast, cleanliness and a helpful and attentive staff that contributes to an enjoyable stay.
Overall, Hotel Firenze stands out primarily for its superb location that promises easy access to everything Serra Negra has to offer, reinforcing its reputation as a well-situated and convenient lodging option.
Breakfast
Certain reviews highlight the exceptional nature of the breakfast, noting that it exceeds expectations and stands out among other hotels in the city. Some guests specifically point out the freshly made breads as a highlight and overall, the breakfast presentation is considered pleasant and well-organized.
The breakfast does occasionally face criticism for lacking in variety and availability of certain hot dishes or healthier alternatives like whole grain bread, granola and plain yogurt. There are also mentions of specific items sometimes missing or only available on particular days and a few guests remarked that the breakfast could start earlier than 8 AM to better accommodate early risers.
Despite minor drawbacks, the general consensus is that the breakfast at Hotel Firenze is a delightful and satisfying experience, contributing positively to the overall stay. The attentive staff and the appealing variety of delicious options make it a notable feature of the hotel.
Dinner
Full-board options are praised for offering great value in conjunction with the accommodation price. Despite some feedback about the hot dishes being bland or mediocre, the overall sentiment leans towards satisfaction with the meals. The experience is complemented by wonderful desserts and it is clear that the meals leave a lasting positive impression on many guests. However, there are a few isolated instances where the food didn’t meet expectations as well as comments regarding limited dinner options. Overall, dining at Hotel Firenze seems to be a pleasurable experience for most visitors, marked by tasty and enjoyable meals.
Rooms
The cleanliness and comfort of the rooms are consistently praised, making them a delightful aspect of the hotel. Guests have also highlighted the hotel's cozy ambiance and tasteful interior decoration, which enhances the overall experience. The comfortable beds further contribute to a good night's sleep.
While some rooms have older finishes, they still provide a high level of comfort. The bathrooms are generally spacious, although some guests have noted the need for renovations and additional amenities like towel racks and shampoo.
In addition to comfortable lodgings, the hotel receives positive remarks for its diverse and high-quality food offerings. The breakfast, in particular, stands out as one of the best in town, contributing to a pleasant and satisfying stay. Despite some minor drawbacks such as occasional noise from surrounding streets and limited food variety, Hotel Firenze remains a top choice for its comfortable and well-decorated rooms, excellent service and enjoyable culinary options.
Beds
Several reviews highlight the cleanliness and quality of the beds, often mentioning the added bonuses of clean facilities and wonderful hot showers. While some guests felt that certain mattresses could be improved and an isolated comment mentioned a bed without sheets, these minor issues were overshadowed by the positive feedback.
Travelers also appreciated the warmth of the blankets and the inviting nature of the bedding, contributing to an excellent rest. The comfortable beds are often coupled with other amenities like good air conditioning, friendly staff and tasty breakfasts, making Hotel Firenze a recommendable choice for many. Overall, the comfortable and clean beds stand out as a significant contributor to guest satisfaction at the hotel.
Cleanliness
The hotel's rooms are not only clean but also spacious and comfortable with large bathrooms and high-quality bedding that add to the overall comfort. Guests also appreciated the clean indoor pools and Jacuzzis and the organized, sanitized rooftop pool area that provides a relaxing environment.
The attentive and polite staff contribute significantly to the hotel's welcoming atmosphere, providing excellent service and ensuring that guests' needs are met promptly. The hotel's dining options also receive high marks with many guests mentioning the wonderful, fine dining experiences available on-site.
Overall, Hotel Firenze excels in providing a clean, comfortable and pleasant stay with exceptional upkeep and a team that truly goes above and beyond to maintain the highest standards of cleanliness and hospitality.
Staff
Guests report a welcoming atmosphere created by a team that is warm and courteous, enhancing the overall experience of their stay. Specific mentions of individuals like Marcos and Ronaldo at the reception and Adriana for her prompt assistance, further underscore the personalized attention guests enjoy. The hotel’s staff are consistently praised not just for their politeness, but also for their efficiency and dedication.
The overall service is complemented by good food and a comfortable, well-located property. Clean rooms, pleasant decor and kind and helpful staff contribute to a pleasant stay. Many guests appreciated the excellent cost-benefit ratio paired with high-quality comfort and service. From the superb breakfast to the exceptional customer service, Hotel Firenze ensures a memorable and satisfying experience for its guests.
Wi-Fi
Spa
Gym
Pool
The presence of a heated indoor pool proves popular, ensuring a comfortable swim regardless of the season. Despite the occasional absence of service at the pool bars and a non-functional jacuzzi, the overall pool experience is described as wonderful.
Overall, Hotel Firenze's pool amenities, including the rooftop pool and multiple heated options, contribute to a positive and relaxing stay.
Parking
However, there are some mentions of the basement garage being narrow and tight, posing a challenge for those with larger vehicles. Additionally, a few reviewers noted that the basement parking area could use better lighting and maintenance. Despite these minor inconveniences, the majority of feedback concentrates on the excellent, free valet parking, which significantly enhances the overall guest experience.
Family
The family accommodations are meticulously prepared with rooms featuring larger beds to comfortably support family needs. Hotel Firenze is repeatedly emphasized as an ideal place for families with dedicated family-oriented areas providing diverse recreation options to keep everyone entertained.
While there's an overwhelming consensus on the hotel's suitability for family stays, a few reviews did mention a lack of certain accommodations. However, the overall sentiment remains positive with Hotel Firenze being consistently recommended as a prime location for a memorable family getaway.
Business
Outdoor Pool
Indoor Pool
Romantic
Yes, Hotel Firenze has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Firenze.
No, Hotel Firenze doesn't allow dogs.
Yes, parking facilities are available at Hotel Firenze.
No, Hotel Firenze doesn't have a gym.
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