Hotel Moinho de Pedra

Serra Negra -22.61785400, -46.69492500 , Rua Adelina Humberto Quency, 480 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Moinho de Pedra enjoys high praise from guests, particularly for its prime location and tranquil surroundings. Situated close to the town center, the hotel provides easy access to local attractions, shops and restaurants, all within walking distance, eliminating the need for car travel. The serene environment, abundant with greenery and nature, creates a relaxing retreat likened to a small paradise. Guests appreciate the peaceful ambiance, complemented by the hotel's aesthetically pleasing exterior and spacious outdoor areas.

The hotel's breakfast offerings significantly contribute to a positive experience, frequently described as excellent, delicious and well-served. Guests commend the variety and freshness of the breakfast options, including fruits, eggs, breads, cakes and juices. The cordial and attentive staff further enhance the morning dining experience, making it a delightful start to the day. Though there are sparse mentions of a modest breakfast, the overall consensus remains overwhelmingly positive.

Room accommodations present a mixed picture. While guests acknowledge the cleanliness and spaciousness of the rooms, there is a general consensus that they are in need of renovation. Many describe the furnishings as outdated and note issues such as musty smells, uncomfortable mattresses and poorly maintained bathrooms. Despite these drawbacks, the hotel's larger infrastructure, including the pool and game room, leaves a favorable impression.

Cleanliness is also a mixed area. While many highlight the hotel's organized and clean areas, particularly the rooms and pools, some reviews point out issues with bathroom maintenance, mold and outdated facilities. Notwithstanding, the hotel manages to maintain a generally clean environment, though improvements in certain areas would enhance the guest experience.

The exceptional service of the hotel's staff is a standout feature with guests frequently applauding the politeness, attentiveness and friendliness of the team. Particular praise is given to employees such as Dayane, Odair and Cíntia, who contribute to a welcoming and cozy atmosphere. The staff's warm hospitality and willingness to accommodate special requests significantly enhance the overall experience.

The Wi-Fi service, however, receives more critical feedback with many guests noting weak signals and frequent disconnections, especially in the rooms. Connectivity appears to be better in common areas, but a general improvement in the Wi-Fi system is recommended.

The hotel's pool area receives high marks for its cleanliness, pleasant environment and spacious outdoor setting. Guests enjoy the constant sunshine, the picturesque waterfall and the additional amenities such as the soccer field. Minor issues with maintenance, such as broken pool chairs, are noted but do not significantly detract from the overall positive sentiment.

Free parking is another favorable aspect, though guests note that the layout can be confusing and that the parking area is not covered. Despite these minor issues, the availability of ample parking is appreciated.

Families find Hotel Moinho de Pedra particularly appealing due to its serene environment, beautiful greenery and the presence of freely roaming rabbits. The natural surroundings create a charming and family-friendly atmosphere, though entertainment options for children might be limited during rainy weather.

Overall, Hotel Moinho de Pedra is highly recommended for its blend of accessibility, natural beauty and exceptional service, making it a delightful choice for those seeking a peaceful retreat close to the city center.
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Categories
Cheap Hotel
This hotel offers a good balance of quality and affordability, with positive reviews highlighting its value for money. It provides comfortable accommodations without excessive costs.

Accessible Hotel
Hotel Moinho de Pedra is listed as being accessible for wheelchair users.

Hotel with Outdoor Pool
The hotel boasts two outdoor pools, one of which is a children's pool, making it suitable for families. The pool area is complemented by a sun deck and a garden area.

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Room Types
Double Room Facilities for this room include a fan, TV, minibar and private bathroom with a hot shower.

Triple Room Facilities for this room include a fan, TV, minibar and private bathroom with a hot shower.

Guest Reviews
7.5
Good
Location
Hotel Moinho de Pedra boasts an enviable location that resonates well with travelers seeking convenience and tranquility. Nestled close to the town center, guests frequently highlight the ease of reaching local attractions, shops, restaurants and bars, often emphasizing that everything is within walking distance, making car travel unnecessary. This strategic positioning also offers the added benefit of complimentary parking, a noteworthy convenience.

Guests consistently praise the peaceful ambiance of the hotel, situated in a serene, nature-rich area that provides a perfect backdrop for relaxation and rest. The hotel's surroundings, abundant with greenery and trees, contribute to a quiet and tranquil environment, likened to a small paradise.

The hotel's aesthetic appeal is also noted with its beautiful exterior and spacious outdoor areas enhancing the overall experience. When combined with good service and clean rooms, the location's excellent nature and close proximity to the city's main street are a significant draw for visitors.

Overall, Hotel Moinho de Pedra stands out for its perfect blend of accessibility and natural beauty, making it a highly recommended choice for those looking to explore the city center while enjoying a peaceful retreat surrounded by nature.

Breakfast
At Hotel Moinho de Pedra, the breakfast experience left many guests impressed with its variety and quality. Numerous reviews highlighted the breakfast as being excellent, delicious and very well served. The range of options available, including fruits, eggs, breads, cakes and juices, was often noted with several guests appreciating the abundance and freshness of the offerings. Weekends seem to feature an even more expanded selection, enhancing the breakfast experience for those staying during this time.

Guests also praised the hotel's attentive and cordial staff during breakfast, contributing to a pleasant start to their day. The schedule provided ample time for guests to enjoy their meal without feeling rushed, catering well to different preferences.

While there were a few mentions of a basic or modest breakfast, these were exceptions rather than the norm. Overall, the majority of guests found the breakfast at Hotel Moinho de Pedra to be very good, satisfying and matching well with their expectations. This adds a positive note to the overall hospitality of the hotel, situated in a convenient and pleasant location.

Rooms
Hotel Moinho de Pedra offers a mixed experience when it comes to its room accommodations. While some guests appreciated the spaciousness and cleanliness, it's clear that the rooms are in need of significant renovation. Many reviews highlight the outdated look and feel of the rooms with furnishings and fixtures that hark back several decades. Issues such as musty smells, old and uncomfortable mattresses and poorly maintained bathrooms were common complaints. Furthermore, some rooms suffered from leaks, inadequate lighting and outdated bathroom facilities.

However, it's not all negative. The hotel's larger structure, including the pool, game room and picturesque waterfall, has left a positive impression. The rooms, though in need of updates, were noted for their cleanliness and airiness. For those prioritizing space and cleanliness over modern comforts, the hotel's rooms may still be adequate. Overall, while the charm of the hotel's outdoor amenities is undeniable, a serious refurbishment of the rooms would greatly enhance the overall guest experience.

Beds
The beds at Hotel Moinho de Pedra have gathered some mixed feedback from guests. Many guests have pointed out issues with the mattresses and bedding, describing many of the mattresses as old, uncomfortable and in need of replacement. Comments range from mattresses being too hard or too soft, to pillows being either too thin or too hard, leading to discomfort during sleep. Some reviews also highlighted the poor condition and fit of the sheets with several mentioning old or dirty bedding as a major concern.

However, on the positive side, there were instances where guests found the bed to be comfortable and felt at ease sleeping on it, akin to the comfort of their own beds at home. A few noted that the bed and the sheets were soft and provided a relatively comfortable experience. Despite these occasional positive remarks, the consensus suggests significant room for improvement, especially in updating and maintaining the mattresses and bedding to ensure a more pleasant stay for future guests.

Cleanliness
Hotel Moinho de Pedra offers a mixed experience when it comes to cleanliness. Guests frequently praised the hotel's organization and the cleanliness of certain areas, particularly the rooms and pools. The staff also received high marks for their attentiveness and friendly service, which added a pleasant touch to the overall experience. Many guests highlighted the clean and comfortable accommodations and noted satisfactory levels of hygiene in the apartments and common areas. The location and tranquil surroundings were also positively mentioned.

However, the reviews revealed some concerns. Several bathrooms showed signs of mold and were often criticized for requiring better maintenance and cleaning. Some rooms also had issues with cleanliness, such as dusty blankets, worn-out towels and moldy walls. The facilities appear to be aging and in need of renovation with numerous mentions of outdated infrastructure and furniture affected by termites.

In summary, while Hotel Moinho de Pedra manages to maintain a generally clean and organized environment, the reviews suggest that improvements in bathroom maintenance and regular updates to the facilities would enhance the guest experience significantly.

Staff
Hotel Moinho de Pedra stands out for its exceptional service, primarily attributed to the hotel's dedicated and friendly staff. Guests frequently commend the politeness and attentiveness of the reception team, particularly highlighting the exceptional service provided by Dayane, Odair and Cíntia. The staff are consistently described as well-mannered, polite and exceptionally helpful, creating a welcoming and cozy atmosphere for visitors.

The hotel’s personnel, from the receptionists to the cooks, are recognized for their warm hospitality and going above and beyond to accommodate guests' needs, such as fulfilling special requests like extra beds. Positive reviews mention the continuous friendliness and support provided by each member, ensuring a pleasant stay from start to finish.

Despite occasional mentions of limited staffing, the service quality remains unaffected with employees effectively managing their roles and making guests feel at home. Special praise is given to the team handling breakfast, who are noted for their amiable nature and efficiency. Overall, Hotel Moinho de Pedra’s staff embody a level of service that significantly enhances the guest experience, marked by a high degree of warmth and professionalism.

Wi-Fi
Hotel Moinho de Pedra offers a mixed bag when it comes to their Wi-Fi service. While some guests have enjoyed excellent connectivity, the majority have experienced significant issues. Many have noted that the Wi-Fi signal is weak and prone to constant disconnections, especially within the rooms. In contrast, connectivity tends to improve in the common areas of the hotel, indicating that the coverage is better outside the rooms. Several visitors have suggested an overall improvement in the Wi-Fi system to enhance the guest experience, especially for those relying on a stable internet connection for work or leisure. Despite these setbacks, the positive mentions indicate that there may be spots within the hotel where the Wi-Fi functions quite well.

Pool
Hotel Moinho de Pedra boasts an impressive pool area that has garnered positive attention from many guests. The pool is frequently praised for its cleanliness and pleasant environment. The hotel's pool is complemented by a spacious and attractive outdoor area, which includes amenities such as ample parking, a soccer field and spaces for massages and relaxation. The presence of a lovely lawn and charming rabbits adds to the appeal of the outdoor experience.

Guests often highlight the constant sunshine over the pool, making it an ideal spot for relaxation throughout the day. The pool itself is described as very nice, wonderful, beautiful and very clean. Additionally, the hotel features a picturesque waterfall, which guests enjoy both for its aesthetic value and its photo opportunities.

However, some reviews mention occasional issues with cleanliness and maintenance, such as broken pool chairs and a lack of attendants at the pool bar. Despite these minor setbacks, the overall sentiment towards the pool at Hotel Moinho de Pedra remains positive with many guests noting it as a standout feature of their stay.

Parking
Hotel Moinho de Pedra offers ample and free parking on-site, making it convenient for guests with vehicles. The parking area is spacious and generally safe. However, it is noteworthy that the parking isn't covered and the distribution of parking spaces could be better organized. Some guests mentioned that the layout can be a bit confusing and there's a need to manually open and close the gate when using the parking facility. Despite these minor issues, the availability of parking is a favorable aspect for those traveling by car.

Family
Hotel Moinho de Pedra offers a serene and picturesque environment, particularly appealing for families seeking a peaceful retreat. The natural surroundings are a standout feature with beautiful greenery and freely roaming rabbits that delight children and enhance the overall family-friendly atmosphere. The green areas provide ample space for kids to interact with the animals and enjoy the outdoors.

While the hotel's amenities and services have received positive remarks for being simple yet effective, such as tasty coffee and attentive staff, the entertainment options for children might be limited during rainy weather. Despite this, the hotel remains a charming destination for those traveling with young children, offering an excellent blend of nature and relaxation. Families can enjoy pleasant strolls through the garden, though it may not be the best choice for elderly guests or those with mobility difficulties.

Outdoor Pool
Hotel Moinho de Pedra boasts an exceptional outdoor space that frequently garners praise from its guests. The well-maintained area features a beautifully landscaped pool surrounded by lush greenery and an abundance of trees, providing a relaxing and visually pleasing environment. Guests often highlight the pleasant and spacious pool, along with the addition of a charming waterfall, adding an extra touch of nature and serenity. The leisure facilities also include a soccer field, enhancing the property's appeal for active guests. Overall, the outdoor area at the hotel is characterized by its beauty, meticulous upkeep and the myriad of amenities that contribute to a delightful guest experience.


Yes, Hotel Moinho de Pedra has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Moinho de Pedra.

No, Hotel Moinho de Pedra doesn't allow dogs.

Yes, parking facilities are available at Hotel Moinho de Pedra.

No, Hotel Moinho de Pedra doesn't have a gym.

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