Adagio Serris Val d'Europe
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Summary of reviewsAdagio Serris Val d'Europe is highly regarded for its prime location in the serene district of Serris, making it an excellent base for visitors to Disneyland Paris. Most guests appreciate the short 10-20 minute walk to Disneyland, though a free shuttle service is also available for added convenience. The proximity to Val d'Europe shopping center and La Vallée Village offers a variety of dining and shopping options, plus easy access to central Paris via the nearby RER station, solidifying Adagio as a top choice for families and Disney enthusiasts.
The breakfast at Adagio Serris Val d'Europe receives mixed reviews. Many guests commend the variety and quality of options such as eggs, yogurts, fruits and pastries, noting the buffet as hearty and good value, especially for children. However, some guests find the cost excessive and express a desire for more healthy options. Despite this, the proximity to local bakeries and the availability of in-room kitchenettes offer suitable alternatives.
While the hotel does not have its own restaurant, its location near numerous eateries and a supermarket provides ample dining choices. Guests can enjoy fresh pastries and coffee from a nearby bakery and various cuisines are available within walking distance. In-room kitchen facilities allow for self-catering, adding to the convenience and overall satisfaction of the stay.
Rooms at Adagio Serris Val d'Europe are generally well-received for their spaciousness and comfort, particularly by families. The apartments are equipped with kitchenettes, making them suitable for longer stays. However, issues such as insufficient heating, occasional maintenance problems and dated decor are occasionally noted. Cleanliness standards are mostly praised, though some guests report lapses, particularly in common areas and during longer stays.
The hotel staff are often highlighted for their friendliness and helpfulness with several staff members receiving special mentions for exceptional service. While there are occasional reports of less helpful interactions, the overall sentiment is positive with the team contributing significantly to guests' enjoyable experiences.
WiFi at the hotel presents a mixed experience. While the free service is appreciated, its reliability varies with stronger connections typically found in the reception area. Guests often report slow and unstable connections in their rooms, which can hinder activities such as video streaming.
The pool area is a standout feature, described as beautiful, spacious and a hit with families. It receives high praise for its inviting ambiance and heated option, though some guests report occasional maintenance issues. Generally, the pool enhances the overall guest experience, especially during warmer months.
Parking facilities are appreciated for being secure and spacious, though costs are often seen as high. Some guests suggest better signage within the parking area. Despite this, the availability of underground and free nearby parking options adds to the hotel’s convenience.
Bed comfort varies among reviews. While many find the primary beds comfortable, others report the beds being too firm or consisting of two singles pushed together. Pillows frequently receive negative feedback for being too thin and uncomfortable. Sofa beds are generally considered less suitable for adults, but adequate for children, leading to a mixed impression of the sleeping arrangements.
Overall, Adagio Serris Val d'Europe is praised for its excellent location, friendly staff and family-friendly amenities, making it a popular choice for those visiting Disneyland Paris, despite some noted areas for improvement.
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The breakfast at Adagio Serris Val d'Europe receives mixed reviews. Many guests commend the variety and quality of options such as eggs, yogurts, fruits and pastries, noting the buffet as hearty and good value, especially for children. However, some guests find the cost excessive and express a desire for more healthy options. Despite this, the proximity to local bakeries and the availability of in-room kitchenettes offer suitable alternatives.
While the hotel does not have its own restaurant, its location near numerous eateries and a supermarket provides ample dining choices. Guests can enjoy fresh pastries and coffee from a nearby bakery and various cuisines are available within walking distance. In-room kitchen facilities allow for self-catering, adding to the convenience and overall satisfaction of the stay.
Rooms at Adagio Serris Val d'Europe are generally well-received for their spaciousness and comfort, particularly by families. The apartments are equipped with kitchenettes, making them suitable for longer stays. However, issues such as insufficient heating, occasional maintenance problems and dated decor are occasionally noted. Cleanliness standards are mostly praised, though some guests report lapses, particularly in common areas and during longer stays.
The hotel staff are often highlighted for their friendliness and helpfulness with several staff members receiving special mentions for exceptional service. While there are occasional reports of less helpful interactions, the overall sentiment is positive with the team contributing significantly to guests' enjoyable experiences.
WiFi at the hotel presents a mixed experience. While the free service is appreciated, its reliability varies with stronger connections typically found in the reception area. Guests often report slow and unstable connections in their rooms, which can hinder activities such as video streaming.
The pool area is a standout feature, described as beautiful, spacious and a hit with families. It receives high praise for its inviting ambiance and heated option, though some guests report occasional maintenance issues. Generally, the pool enhances the overall guest experience, especially during warmer months.
Parking facilities are appreciated for being secure and spacious, though costs are often seen as high. Some guests suggest better signage within the parking area. Despite this, the availability of underground and free nearby parking options adds to the hotel’s convenience.
Bed comfort varies among reviews. While many find the primary beds comfortable, others report the beds being too firm or consisting of two singles pushed together. Pillows frequently receive negative feedback for being too thin and uncomfortable. Sofa beds are generally considered less suitable for adults, but adequate for children, leading to a mixed impression of the sleeping arrangements.
Overall, Adagio Serris Val d'Europe is praised for its excellent location, friendly staff and family-friendly amenities, making it a popular choice for those visiting Disneyland Paris, despite some noted areas for improvement.
Aparthotel with Swimming Pool
This aparthotel provides a seasonal outdoor heated pool, along with a sauna and fitness room. The heated outdoor pool is available during the warmer months.
Outdoor Pool
Aparthotel with Parking
This Adagio aparthotel provides parking options, catering to guests who require a secure place to park their cars during their stay.
EV charging stations
Accessible Aparthotel
This aparthotel provides wheelchair-accessible apartments with roll-in showers, accessible bathtubs, lowered sinks, and raised toilets with grab bars. Accessible bathrooms include a fold-down shower seat and a grabrail within the shower, along with space to roll under the sink area. The property is entirely wheelchair accessible, features large lifts to all floors, offers accessible parking, and a free, wheelchair-accessible shuttle service.
Aparthotel with EV Charging Stations
This aparthotel is listed as having electric vehicle charging. This allows guests to conveniently charge their EVs during their stay.
Aparthotel with Outdoor Pool
This aparthotel is mentioned as offering a swimming pool, which includes an outdoor area.
Dog Friendly Aparthotel
3-Star Aparthotel
Guest Reviews
Located in the serene district of Serris, Adagio Serris Val d'Europe enjoys a prime location for visitors aiming to explore Disneyland Paris. The hotel is conveniently situated just a short walk away from Disneyland with most guests noting a 10-20 minute walking distance. For those who prefer not to walk, a free shuttle bus service is readily available, stopping right outside the hotel entrance and whisking you to the park gates in minutes.
Additionally, the hotel boasts proximity to the Val d'Europe shopping center and La Vallée Village, both accessible within a few minutes’ walk. These shopping destinations offer a variety of restaurants, cafes and a supermarket, making it an excellent spot for both dining and shopping. The local area is also noted for its tranquility, providing a peaceful base away from the hustle and bustle of the park.
The strategic location of Adagio Serris Val d'Europe extends beyond Disneyland and shopping facilities. The nearby RER train station offers easy access to central Paris, making day trips to the city highly feasible. This ideal location, coupled with the convenience of transport options, positions the hotel as a top choice for families and Disney enthusiasts alike.
In summary with its unbeatable proximity to Disneyland Paris, excellent access to shopping and dining options at Val d'Europe and convenient transport links to the heart of Paris, Adagio Serris Val d'Europe offers a very well-rounded and desirable location for visitors.
Reviews of the breakfast at Adagio Serris Val d'Europe are mixed but highlight several positive aspects. Many guests lauded the breakfast as great, delicious and with a nice variety, featuring a range of options including scrambled and boiled eggs, yogurts, cereals, fruits, pastries, breads, crêpes and jams. The buffet style received compliments for being hearty, rich, plentiful and well-stocked with some noting it as particularly good value for children. The breakfast area was described as cozy and pleasant, adding to the overall positive experience.
However, there were criticisms mainly centered around the cost with numerous guests finding the breakfast overpriced at €16 to €18 per person. Some felt the offerings didn't justify the cost, describing it as basic and not worth the money. There were also calls for more healthy options, such as whole grains and fresh vegetables. Issues with cleanliness and staff demeanor in the breakfast area were noted by a few reviewers.
In summary, while many guests enjoyed the hearty and varied breakfast options at Adagio Serris Val d'Europe, others felt the price was excessive considering the selection and quality. For those sensitive to cost, the nearby bakery and in-room kitchenette provided alternate options.
Adagio Serris Val d'Europe offers convenient dining options for its guests with a variety of nearby choices. While the hotel itself does not have a restaurant, guests can easily find a range of restaurants just a short walk away. The proximity to a good bakery and a small patisserie across the road allows guests to enjoy fresh pastries and coffee each morning at an affordable price. The nearby mall, just a few minutes away, provides additional dining options including a supermarket, McDonald's, Chinese and Spanish cuisine. For those preferring to prepare their own meals, basic kitchen ingredients and utensils are readily available. Guests appreciate the great location near Disneyland with a free shuttle service, friendly staff and clean, warm rooms, despite mixed reviews on the overall dining value.
The rooms at Adagio Serris Val d'Europe offer a mixed but generally positive experience. Many guests appreciated the spaciousness and comfort of the apartments, which often come equipped with well-functioning kitchenettes complete with essential appliances and utensils. The separate living space and modern decor add to the appeal, making them ideal for families and longer stays with a number of positive mentions of clean and tidy rooms.
The location is highly favorable, particularly for those visiting Disneyland, as it offers convenience and value for money. Guests also enjoyed the beautiful views, especially those overlooking the swimming pool.
However, the reviews indicate some recurring issues such as insufficient heating, dated decor and occasional cleanliness concerns. Broken fixtures like door latches, lights and showers were also noted, along with minor maintenance issues like peeling wallpaper and stained carpets.
While some of the rooms were described as dark or a bit small, especially for larger families, others were appreciated for their quietness and pleasant atmosphere. Overall, the property provides a satisfactory stay for visitors, boasting functional and well-equipped rooms suited for family vacations or short trips to Disneyland, albeit with room for improvement in maintenance and cleanliness.
At Adagio Serris Val d'Europe, guest experiences with beds and bedding show a range of opinions, highlighting several key themes. Generally, the primary beds receive positive feedback for their comfort with remarks frequently mentioning "very comfortable," "super comfortable," and "great bed." The king-size beds and the double beds also seem to satisfy most guests, although a notable number reported that double beds often consisted of two single beds pushed together, which could sometimes separate during the night.
Several reviews point out that the main beds were either very firm or somewhat hard, which did not suit all preferences. Some guests found the mattresses to be of average or even poor quality, describing them as lumpy or in need of replacement. Additionally, the connected twin beds were not always ideal with some guests remarking that they were narrow or too small.
The pillows, however, were a consistent point of dissatisfaction for many. They were often described as too thin, flat or uncomfortable, prompting numerous guests to suggest bringing additional pillows or requesting more from the reception. A few reviews noted insufficient pillow supply, indicating a need for more generous provisioning.
The sofa beds, designed to accommodate extra guests, drew mixed reviews. They were generally deemed uncomfortable for adults with comments about mattresses being too thin, springy or sagging with overuse. While some guests found them comfortable, especially for children, others found them inadequate with a few instances mentioning broken or malfunctioning units. The bedding for sofa beds also received criticism for being less warm or insufficient in colder weather.
Service from the hotel staff was overwhelmingly positive with numerous guests highlighting their friendliness, helpfulness and ability to speak multiple languages, adding a welcoming touch to the stay despite any discomfort experienced with the beds. In summary, while Adagio Serris Val d'Europe receives commendations for its comfortable main beds and friendly staff, attention to bed configurations, mattress quality and pillow supply could significantly enhance guest satisfaction.
Adagio Serris Val d'Europe displays a mixed record when it comes to cleanliness. Many guests commend the hotel for maintaining clean and comfortable rooms, emphasizing that the accommodations were tidy and came equipped with essential kitchen amenities. The establishment and its surroundings are generally described as clean, providing a calm and pleasant atmosphere. Spacious apartments with well-maintained sheets and towels add to the positive experiences reported by several visitors.
However, the hotel seems to experience sporadic lapses in its cleaning services. Common areas such as corridors and hallways often appear worn out and could benefit from refurbishment. Some reviews highlight problems like stained carpets, dirty walls and insufficient attention to detail in room cleaning, such as missed cobwebs or uncleaned utensils. Specific mentions of mold, blocked sinks and other maintenance issues also detract from the overall experience.
Service frequency is another point of contention, as housekeeping is not provided daily for guests staying less than eight days, leading to accumulated rubbish and a lack of general upkeep. Additionally, instances of insect sightings and uncollected trash have been reported. The cleanliness of the pool area has been a problem for some guests with specific concerns about its tidiness.
Overall, while many visitors have found their stay at Adagio Serris Val d'Europe to be clean and comfortable, consistency in cleaning standards and attention to maintenance details could be improved to ensure a more uniformly positive experience.
Reviews of the Adagio Serris Val d'Europe reveal a generally positive perception of the hotel staff, who are frequently described as friendly, helpful and efficient. Many guests appreciated the warm and courteous demeanor of the receptionists, highlighting their capability in English and their willingness to assist with various requests such as early check-ins. Specific staff members like Maude, Laura, Sophie, Sarah and Amélie received special mentions for their exceptional service and going above and beyond to ensure a pleasant stay.
However, there were occasional mentions of unhelpful or rude reception staff with some guests noting a lack of professional behavior and attentiveness. Despite these instances, the majority of the feedback emphasizes the politeness and professionalism of the team, praising their responsiveness and the positive impact they had on guests' experiences.
In sum, while there are a few areas where improvements could be made, the staff at Adagio Serris Val d'Europe are largely seen as a highlight of the hotel, offering a welcoming and supportive environment for travelers.
The WiFi experience at Adagio Serris Val d'Europe offers a mixed bag for guests. On the positive side, guests appreciate the free WiFi service, particularly in the reception area where the connection is reportedly strong and reliable. Some visitors mentioned that the WiFi met their expectations and was fast, especially on the ground floor. However, many guests found the WiFi service to be slow, unreliable and inconsistent with weaker signals in certain areas of the hotel. Issues such as the inability to stream videos, no connections in the rooms and frequent disconnections have been commonly noted. Despite these drawbacks, there have been improvements in the WiFi connectivity over time. Guests should manage their expectations and consider the reception area as the most reliable spot for internet access.
Adagio Serris Val d'Europe boasts a beautiful, spacious and well-maintained pool area that has received high praise from its guests. The pool, whether indoor or outdoor, is considered a lovely addition to the hotel. Guests appreciate the heated feature of the outdoor pool, making it warm and inviting. The pool area is especially popular with families, as children thoroughly enjoy the swimming facility.
While there were some mentions of the pool being closed during the winter, open only from May 1st or undergoing maintenance at times, the consensus is that the pool is a highlight, especially during the summer months. Guests found the pool to be a perfect spot to relax and cool off with some noting its decent temperature and welcoming ambiance.
However, a few reviews pointed out inconsistencies in maintenance with occasional reports of the pool being too cold or not as clean as expected. Despite these sporadic issues, most visitors had a positive experience, describing the pool as fantastic, great and a magical part of their stay.
In summary, the pool at Adagio Serris Val d'Europe is a cherished feature that enhances the overall experience for guests, offering a pleasant and enjoyable place to unwind.
Adagio Serris Val d'Europe offers a variety of parking options for its guests, though the experience seems to be a mixed bag. The availability of underground and secure parking facilities is often mentioned as a strong positive. Guests have praised the spaciousness and security of the underground parking garage, which can be accessed with an access card, providing peace of mind for vehicle safety. The valet service also received commendations for reliability.
However, there are a few caveats. The cost of parking is often cited as expensive with fees reaching €15 per day or even €25 for shorter stays, which some visitors find steep. The facility itself could benefit from better directional signage and clearer labeling to avoid any confusion. Some guests have mentioned that the parking garage is not well-maintained and the presence of garden hoses and tools may detract from its overall appeal.
Despite these drawbacks, the convenience and availability of a closed parking area on-site have been appreciated. For those looking for more budget-friendly options, there are free parking spaces available nearby, though they might be hard to find. In summary, while Adagio Serris Val d'Europe offers good parking facilities that are generally spacious and secure, the cost and minor maintenance issues may be a concern for some travelers.
Adagio Serris Val d'Europe, a three-star rated hotel, receives mixed reviews from guests with opinions ranging from satisfactory experiences to areas needing improvement. Many guests found that the hotel's rating aligns with the quality offered, noting it provides good value for money and a reasonable option for those looking to visit Disneyland. The location is a significant advantage, making it a suitable base for Disney trips. Proximity to attractions and the fair pricing make this hotel an attractive choice for budget-conscious travelers.
Cleanliness and comfort are generally appreciated with many reviews highlighting the hotel as clean and comfortable for its category. Basic amenities and services are sufficient for a short stay, particularly when considering the hotel's modest three-star status. The breakfast receives a nod for being reasonable, though not exceptional.
However, several guests also point out that the hotel shows signs of needing an upgrade, describing it as a bit old-fashioned and mentioning issues like sticky floors, dirty carpets and worn-out furniture. While some visitors expected the limited amenities associated with a three-star rating, others were disappointed by the lack of cleaning services during longer stays and the unprofessional attitude of the staff.
In summary, Adagio Serris Val d'Europe delivers a fair experience consistent with its three-star rating. The hotel provides good value, particularly for those visiting Disneyland, though some improvements in maintenance and customer service could enhance the overall guest experience.
Adagio Serris Val d'Europe offers a range of amenities that cater to guests with disabilities, highlighting its focus on accessibility and comfort. The hotel features spacious rooms and apartments that are clean and comfortable with several accommodations specifically adapted for those with mobility issues. Guests found the location to be very accessible, facilitated by wide entrances, access ramps and elevators that make navigating the building easier.
The ease of access extended to external services with efficient shuttle and taxi services available for transportation, including to nearby attractions like Disneyland. The 24-hour reception and the staff's willingness to assist with transportation arrangements contributed positively to the overall experience.
However, some reviews noted areas for improvement. Not all parts of the hotel were considered easily accessible and there were occasional issues with the magnetic key cards demagnetizing. Additionally, certain facilities like the spa were not operational during some guests' stays and the bathrooms, while adapted, lacked essential non-slip features and grab railings which could be problematic for disabled visitors.
In conclusion, despite a few limitations, Adagio Serris Val d'Europe generally provides a solid and accessible environment for guests with disabilities, ensuring a comfortable and accommodating stay.
Adagio Serris Val d'Europe offers an appealing outdoor pool that has garnered praise for various reasons. The heated pool is a standout feature, making it a perfect spot even in less-than-ideal weather conditions. Guests frequently describe the pool as beautiful, magical and well-maintained, contributing positively to their overall experience. The pool area is ideal for families with facilities that are particularly good for kids and offer a great place for relaxation.
Although the pool can be cold at times, it remains a favored spot during the warmer months. Guests appreciate the convenience of its location, often highlighting it as being great for cooling off in hot weather. The setting of the outdoor pool is also consistently described as good, offering a lovely and pleasant environment.
While some minor issues have been noted, such as the pool being closed during winter or being slightly messy on occasion, these do not seem to overshadow the positive experiences most guests have had. Complementing the inviting outdoor pool, the facility itself is clean and the presence of a free shuttle bus to Disneyland further enhances the convenience for visitors.
Overall, the outdoor pool at Adagio Serris Val d'Europe is a valued amenity that offers a delightful addition to a stay, especially during the summer months.
Adagio Serris Val d'Europe has garnered positive reviews for its dog-friendly facilities and welcoming atmosphere for pets. Guests have praised the hotel's cleanliness and its prime location, which is described as perfect for both travelers and their canine companions. The hotel's surroundings include a large green space, making it ideal for walking dogs.
The hotel is organized for pets and dogs are generally allowed, contributing to a pet-friendly environment. Several reviewers have noted the hotel staff's warm reception of pets, enhancing the overall experience for families traveling with dogs. While there were a few mentions of limited dog-specific facilities and some concerns about the dog policy, most guests found the amenities satisfactory for their furry friends. Pet fee charges do apply, but some visitors appreciated that dogs stay free.
Despite a request for a dog-friendly room not being met, the general sentiment leans towards a positive experience for both humans and pets at this hotel. Guests observed several other dogs during their stay, further underscoring the hotel's dog-friendly reputation. Overall, Adagio Serris Val d'Europe is well-regarded by pet owners for its cleanliness, excellent location and accommodating attitude towards four-legged guests.
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Location
Additionally, the hotel boasts proximity to the Val d'Europe shopping center and La Vallée Village, both accessible within a few minutes’ walk. These shopping destinations offer a variety of restaurants, cafes and a supermarket, making it an excellent spot for both dining and shopping. The local area is also noted for its tranquility, providing a peaceful base away from the hustle and bustle of the park.
The strategic location of Adagio Serris Val d'Europe extends beyond Disneyland and shopping facilities. The nearby RER train station offers easy access to central Paris, making day trips to the city highly feasible. This ideal location, coupled with the convenience of transport options, positions the hotel as a top choice for families and Disney enthusiasts alike.
In summary with its unbeatable proximity to Disneyland Paris, excellent access to shopping and dining options at Val d'Europe and convenient transport links to the heart of Paris, Adagio Serris Val d'Europe offers a very well-rounded and desirable location for visitors.
Breakfast
However, there were criticisms mainly centered around the cost with numerous guests finding the breakfast overpriced at €16 to €18 per person. Some felt the offerings didn't justify the cost, describing it as basic and not worth the money. There were also calls for more healthy options, such as whole grains and fresh vegetables. Issues with cleanliness and staff demeanor in the breakfast area were noted by a few reviewers.
In summary, while many guests enjoyed the hearty and varied breakfast options at Adagio Serris Val d'Europe, others felt the price was excessive considering the selection and quality. For those sensitive to cost, the nearby bakery and in-room kitchenette provided alternate options.
Dinner
Rooms
The location is highly favorable, particularly for those visiting Disneyland, as it offers convenience and value for money. Guests also enjoyed the beautiful views, especially those overlooking the swimming pool.
However, the reviews indicate some recurring issues such as insufficient heating, dated decor and occasional cleanliness concerns. Broken fixtures like door latches, lights and showers were also noted, along with minor maintenance issues like peeling wallpaper and stained carpets.
While some of the rooms were described as dark or a bit small, especially for larger families, others were appreciated for their quietness and pleasant atmosphere. Overall, the property provides a satisfactory stay for visitors, boasting functional and well-equipped rooms suited for family vacations or short trips to Disneyland, albeit with room for improvement in maintenance and cleanliness.
Beds
Several reviews point out that the main beds were either very firm or somewhat hard, which did not suit all preferences. Some guests found the mattresses to be of average or even poor quality, describing them as lumpy or in need of replacement. Additionally, the connected twin beds were not always ideal with some guests remarking that they were narrow or too small.
The pillows, however, were a consistent point of dissatisfaction for many. They were often described as too thin, flat or uncomfortable, prompting numerous guests to suggest bringing additional pillows or requesting more from the reception. A few reviews noted insufficient pillow supply, indicating a need for more generous provisioning.
The sofa beds, designed to accommodate extra guests, drew mixed reviews. They were generally deemed uncomfortable for adults with comments about mattresses being too thin, springy or sagging with overuse. While some guests found them comfortable, especially for children, others found them inadequate with a few instances mentioning broken or malfunctioning units. The bedding for sofa beds also received criticism for being less warm or insufficient in colder weather.
Service from the hotel staff was overwhelmingly positive with numerous guests highlighting their friendliness, helpfulness and ability to speak multiple languages, adding a welcoming touch to the stay despite any discomfort experienced with the beds. In summary, while Adagio Serris Val d'Europe receives commendations for its comfortable main beds and friendly staff, attention to bed configurations, mattress quality and pillow supply could significantly enhance guest satisfaction.
Cleanliness
However, the hotel seems to experience sporadic lapses in its cleaning services. Common areas such as corridors and hallways often appear worn out and could benefit from refurbishment. Some reviews highlight problems like stained carpets, dirty walls and insufficient attention to detail in room cleaning, such as missed cobwebs or uncleaned utensils. Specific mentions of mold, blocked sinks and other maintenance issues also detract from the overall experience.
Service frequency is another point of contention, as housekeeping is not provided daily for guests staying less than eight days, leading to accumulated rubbish and a lack of general upkeep. Additionally, instances of insect sightings and uncollected trash have been reported. The cleanliness of the pool area has been a problem for some guests with specific concerns about its tidiness.
Overall, while many visitors have found their stay at Adagio Serris Val d'Europe to be clean and comfortable, consistency in cleaning standards and attention to maintenance details could be improved to ensure a more uniformly positive experience.
Staff
However, there were occasional mentions of unhelpful or rude reception staff with some guests noting a lack of professional behavior and attentiveness. Despite these instances, the majority of the feedback emphasizes the politeness and professionalism of the team, praising their responsiveness and the positive impact they had on guests' experiences.
In sum, while there are a few areas where improvements could be made, the staff at Adagio Serris Val d'Europe are largely seen as a highlight of the hotel, offering a welcoming and supportive environment for travelers.
Wi-Fi
Pool
While there were some mentions of the pool being closed during the winter, open only from May 1st or undergoing maintenance at times, the consensus is that the pool is a highlight, especially during the summer months. Guests found the pool to be a perfect spot to relax and cool off with some noting its decent temperature and welcoming ambiance.
However, a few reviews pointed out inconsistencies in maintenance with occasional reports of the pool being too cold or not as clean as expected. Despite these sporadic issues, most visitors had a positive experience, describing the pool as fantastic, great and a magical part of their stay.
In summary, the pool at Adagio Serris Val d'Europe is a cherished feature that enhances the overall experience for guests, offering a pleasant and enjoyable place to unwind.
Parking
However, there are a few caveats. The cost of parking is often cited as expensive with fees reaching €15 per day or even €25 for shorter stays, which some visitors find steep. The facility itself could benefit from better directional signage and clearer labeling to avoid any confusion. Some guests have mentioned that the parking garage is not well-maintained and the presence of garden hoses and tools may detract from its overall appeal.
Despite these drawbacks, the convenience and availability of a closed parking area on-site have been appreciated. For those looking for more budget-friendly options, there are free parking spaces available nearby, though they might be hard to find. In summary, while Adagio Serris Val d'Europe offers good parking facilities that are generally spacious and secure, the cost and minor maintenance issues may be a concern for some travelers.
3 Star
Cleanliness and comfort are generally appreciated with many reviews highlighting the hotel as clean and comfortable for its category. Basic amenities and services are sufficient for a short stay, particularly when considering the hotel's modest three-star status. The breakfast receives a nod for being reasonable, though not exceptional.
However, several guests also point out that the hotel shows signs of needing an upgrade, describing it as a bit old-fashioned and mentioning issues like sticky floors, dirty carpets and worn-out furniture. While some visitors expected the limited amenities associated with a three-star rating, others were disappointed by the lack of cleaning services during longer stays and the unprofessional attitude of the staff.
In summary, Adagio Serris Val d'Europe delivers a fair experience consistent with its three-star rating. The hotel provides good value, particularly for those visiting Disneyland, though some improvements in maintenance and customer service could enhance the overall guest experience.
Accessible
The ease of access extended to external services with efficient shuttle and taxi services available for transportation, including to nearby attractions like Disneyland. The 24-hour reception and the staff's willingness to assist with transportation arrangements contributed positively to the overall experience.
However, some reviews noted areas for improvement. Not all parts of the hotel were considered easily accessible and there were occasional issues with the magnetic key cards demagnetizing. Additionally, certain facilities like the spa were not operational during some guests' stays and the bathrooms, while adapted, lacked essential non-slip features and grab railings which could be problematic for disabled visitors.
In conclusion, despite a few limitations, Adagio Serris Val d'Europe generally provides a solid and accessible environment for guests with disabilities, ensuring a comfortable and accommodating stay.
Outdoor Pool
Although the pool can be cold at times, it remains a favored spot during the warmer months. Guests appreciate the convenience of its location, often highlighting it as being great for cooling off in hot weather. The setting of the outdoor pool is also consistently described as good, offering a lovely and pleasant environment.
While some minor issues have been noted, such as the pool being closed during winter or being slightly messy on occasion, these do not seem to overshadow the positive experiences most guests have had. Complementing the inviting outdoor pool, the facility itself is clean and the presence of a free shuttle bus to Disneyland further enhances the convenience for visitors.
Overall, the outdoor pool at Adagio Serris Val d'Europe is a valued amenity that offers a delightful addition to a stay, especially during the summer months.
Dog Friendly
The hotel is organized for pets and dogs are generally allowed, contributing to a pet-friendly environment. Several reviewers have noted the hotel staff's warm reception of pets, enhancing the overall experience for families traveling with dogs. While there were a few mentions of limited dog-specific facilities and some concerns about the dog policy, most guests found the amenities satisfactory for their furry friends. Pet fee charges do apply, but some visitors appreciated that dogs stay free.
Despite a request for a dog-friendly room not being met, the general sentiment leans towards a positive experience for both humans and pets at this hotel. Guests observed several other dogs during their stay, further underscoring the hotel's dog-friendly reputation. Overall, Adagio Serris Val d'Europe is well-regarded by pet owners for its cleanliness, excellent location and accommodating attitude towards four-legged guests.
Yes, Adagio Serris Val d'Europe has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Adagio Serris Val d'Europe.
Yes, Adagio Serris Val d'Europe welcomes dogs.
Yes, parking facilities are available at Adagio Serris Val d'Europe.
No, Adagio Serris Val d'Europe doesn't have a gym.
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