Hotel Residence offers a range of wellness amenities that have garnered positive feedback from guests. The spa center is notably excellent with standout features such as the saunas being particularly appreciated. Guests have highlighted the wellness massages as worth recommending and have described them as really good. The wellness area as a whole has been praised for its quality and the staff's professionalism has been noted.
However, certain aspects could be improved. The spa has specific operational hours, opening late on Mondays and closing entirely on Sundays, which may not align with every guest's schedule. Some guests also mentioned a lack of English brochures, making it challenging to navigate the offerings and pricing if one doesn't understand Croatian. Additionally, noise from a machine room beneath the spa has been a minor inconvenience for some.
Despite these drawbacks, the overall experience at the spa aligns well with the hotel's high standards, offering a good environment to unwind after work or sightseeing.
The DoubleTree by Hilton Zagreb boasts a spa area that many guests enjoyed during their stay. The spa facilities include a pool, sauna and jacuzzi, which some guests found to be top-notch. The spa area was clean and relaxing with some even mentioning that they had the entire space to themselves in the mornings. Some standout employees, like Carolin, were praised for their exceptional service in the spa. A few guests did note some minor issues, such as a lack of sunbeds, cold pool temperature and some saunas not working. However, overall the spa area was positively reviewed with guests complimenting its size, cleanliness and long opening hours.
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