SHAHALAM ALLBESS@TREFOIL is ideally located, catering to both leisure and business travelers. Its proximity to Setia City Mall and the Setia City Convention Centre makes it a convenient choice for guests looking for dining, shopping and event attendance opportunities. The surrounding area offers various amenities, including a mini-market, mynews and a mini family mart in the lobby, which add to its allure. Guests have commended the comfortable accommodations and good service, viewing the hotel as a strong choice for visiting the area.
In terms of cleanliness, reviews are mixed. While some guests have praised the tidy and fresh rooms and towels, many have reported significant issues. Problems such as bad odors, dusty sheets, stained towels, presence of pests and inadequate bathroom ventilation are frequent complaints. These issues suggest that cleanliness and maintenance need considerable improvement.
The staff at SHAHALAM ALLBESS@TREFOIL have generally received positive feedback for their friendliness and helpfulness. Guests appreciated the efforts of the maintenance team and security personnel, particularly a security guard named Rajiv, along with the accommodating nature of the owner. Despite some unresolved issues, such as TV malfunctions and stained towels, the overall consensus is that the staff strives to ensure guest satisfaction.
Wi-Fi service is another area that elicits mixed reviews. Some guests encountered connectivity challenges and unstable internet, while others experienced satisfactory service and noted the host's efforts to assist with Wi-Fi issues. However, consistency and reliability remain concerns.
Parking at the hotel has received varied feedback. While some guests found parking easy and appreciated the spaciousness, others struggled with narrow spaces, difficulty finding spots and limited private parking. The inconvenience of meeting in the lobby to access parking and an overnight parking fee of RM8 were also points of contention.
Opinions about the bedding also vary. While several guests found the beds and pillows comfortable and clean, others reported bed bug issues, mites and unpleasant odors. Complaints about damaged mattresses and hard, uncomfortable beds highlight a need for improvements in this area.
In summary, SHAHALAM ALLBESS@TREFOIL excels in its strategic location and friendly, accommodating staff. However, enhancements in cleanliness, Wi-Fi stability, parking availability and bedding quality are necessary for a more consistently positive guest experience.
Francesco Suite - Trefoil Setia Alam is favorably situated, offering excellent proximity to Setia City Mall and the Setia Convention Centre, making it a convenient choice for those seeking easy access to shopping and events. Guests appreciate its affordability paired with spacious rooms that provide a pleasant view, enhancing the overall value. The rooms are consistently praised for their clean and comfortable atmosphere, complemented by cozy decor and essential amenities.
The friendly and helpful customer service is frequently highlighted as a positive aspect of the stay, along with clear check-in instructions that facilitate a smooth arrival process. Despite occasional concerns about rooms not fully matching online pictures or issues like unpleasant odors in the toilets, the suite largely maintains a reputation for being a welcoming and enjoyable environment.
However, there are notable areas for improvement, especially concerning cleanliness. Issues like dust, hair, stained towels and bedsheets, and small cockroaches are reported, suggesting a need for enhanced pest control and housekeeping efforts. Some guests mention uncomfortable beds, outdated furniture, and a persistent mothball smell affecting clothing. Additionally, kitchen facilities are considered insufficient by some, and there are occasional delays in room access and poor WiFi connectivity.
While the suite’s prime location is a major advantage, addressing these cleanliness and maintenance issues could significantly improve overall guest satisfaction.
AI-generatedLocated in I-City, offering access to various entertainment options like a fun fair, wax museum, and waterpark. Provides a convenient and exciting stay for families with children.
Wadi Iman Suites @ i-City offers an excellent experience for its guests, with numerous positive aspects highlighted in reviews. The suites are strategically located near i-City, offering easy access to shopping malls, dining options, and other amenities, making it an ideal spot for retail and entertainment activities. Visitors appreciate the convenience of nearby parking and leisure facilities such as the swimming pool, as well as the proximity to UiTM and i-City attractions.
Guests commend the spacious, clean, and comfortable rooms, which are suitable for both families and groups of friends. The accommodations offer beautiful views and practical touches, including prayer directions, contributing to a pleasant and inviting stay. The property also scores high on cleanliness, with reviews consistently describing it as tidy and well-maintained, featuring clean toilets and necessary amenities.
Attention to detail, such as the provision of prayer mats and sarongs, enhances the guest experience, while the seamless check-in and check-out processes add convenience. The combination of location, cleanliness, value for money, and guest-friendly amenities establishes Wadi Iman Suites @ i-City as a recommended choice for those seeking a comfortable, clean, and conveniently located stay.
AI-generatedLocated in I-City, offering convenient access to family-friendly attractions. Provides comfortable accommodations suitable for families with children.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 38 hotels in and around Setia Alam