Hotel Route One garners positive feedback for its breakfast offerings, which are praised for their delicious taste and quality. Guests value the flexibility of having breakfast delivered to their rooms at a preferred time and appreciate that it is included in their stay, although there were occasional issues with delivery timing.
The rooms at Hotel Route One are generally regarded as spacious, clean and cozy, delivering good value for money. Essential amenities such as a water server, air conditioning and even foam baths in the Jacuzzi are appreciated by guests. However, some reviews highlight discrepancies between the room images online and the actual rooms with mentions of narrow spaces, dust and unpleasant smells detracting from the experience. Cleanliness issues, such as cigarette butts and moldy odors, along with outdated facilities and poor sound insulation, were also concerns for some visitors.
Cleanliness reviews are mixed with many guests noting a general sense of cleanliness but others encountering dust, dirt and unpleasant odors. The free use of hot and cold water is a perk, but the inconsistency in cleanliness impacts the overall experience.
The hotel's staff receive high praise for their smooth, amazing service, kindness, politeness and helpfulness. Personalized touches such as assistance with reservations and accommodating personal preferences are commonly appreciated. Despite some issues with limited parking and occasional cleanliness oversights, the welcoming and supportive nature of the staff contributes significantly to a positive stay.
Overall, Hotel Route One offers affordability and enjoyable amenities such as a jacuzzi and free parking. The favorable impression left by the friendly staff and the convenient, quiet location enhances the guest experience, though there are areas needing improvement to meet expectations consistently.