Concorde Hotel Shah Alam
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Summary of reviewsConcorde Hotel Shah Alam enjoys a highly strategic and praised location in the heart of Shah Alam, attracting both business and leisure travelers. Its close proximity to key landmarks and amenities, including the Sultan Salahuddin Abdul Aziz Mosque, local eateries, shopping malls and the Syariah Court, ensures convenience and accessibility. Guests particularly appreciate the serene views of the iconic mosque, especially from higher floors and the friendly and accommodating staff enhance the overall positive experience. Private parking and a clean, comfortable environment further contribute to its appeal.
The breakfast at the hotel is considered superb and offers a variety of delicious local and international dishes, including highly praised items like nasi lemak and pastries. Despite some feedback on limited selection and high costs, the general sentiment remains positive with the breakfast being described as delicious and satisfying.
Dinner experiences at the hotel are also positively reviewed with guests enjoying a soothing atmosphere, live music and delicious food. The pizzas and varied menu options receive notable mentions. However, there are some suggestions for more variety in the buffet offerings. Overall, the dining options, including room service, are well-regarded for their quality and value.
The rooms at Concorde Hotel Shah Alam are lauded for their comfort, cleanliness and spaciousness. The views, especially of the Blue Mosque, add to the aesthetic appeal. Essential amenities like bathtubs in selected rooms and easy access to malls and food outlets enhance the stay. While some issues with outdated furniture and minor maintenance concerns were noted, the overall room experience is positively regarded.
Cleanliness at the hotel receives mixed reviews. Many guests find the rooms clean and cozy with prompt housekeeping services. However, inconsistencies in maintenance and cleanliness, such as dusty carpets and unclean bathrooms, have been mentioned. Despite these issues, the general consensus is satisfactory with many positive comments on the hygienic environment.
The hotel staff are commended for their friendliness, efficiency and helpfulness. Front desk and housekeeping staff, in particular, receive high praise with many guests appreciating the warm welcome and overall hospitality. Although there were a few mentions of less cheerful interactions, the majority of guests found the staff to be approachably friendly and efficient.
The free WiFi at the hotel generally receives positive feedback for its fast speeds and reliability, though some guests experienced occasional issues with stability and speed. The swimming pool is described as spacious and well-maintained with some suggestions for better lighting and streamlined access.
As a family-friendly destination, Concorde Hotel Shah Alam is appreciated for its pleasant atmosphere and suitability for groups with young children. The hotel provides conveniences like baby cots and boasts a nearby kids' mall, making it an attractive choice for family gatherings.
Comfortable beds are a highlight at the hotel, often described as spacious and fluffy. However, some concerns were noted with pillow quality and bed linen cleanliness, indicating room for improvement in this area.
While recognized as a four-star establishment, some guests feel certain services and facilities fall short. The food quality is highly rated, but the rooms and business amenities could benefit from enhancements to fully meet four-star expectations.
In summary, Concorde Hotel Shah Alam offers a reliable and comfortable stay with strategic location, friendly staff and commendable dining options. It balances affordability with good value, making it a popular choice among visitors to Shah Alam.
Categories
The breakfast at the hotel is considered superb and offers a variety of delicious local and international dishes, including highly praised items like nasi lemak and pastries. Despite some feedback on limited selection and high costs, the general sentiment remains positive with the breakfast being described as delicious and satisfying.
Dinner experiences at the hotel are also positively reviewed with guests enjoying a soothing atmosphere, live music and delicious food. The pizzas and varied menu options receive notable mentions. However, there are some suggestions for more variety in the buffet offerings. Overall, the dining options, including room service, are well-regarded for their quality and value.
The rooms at Concorde Hotel Shah Alam are lauded for their comfort, cleanliness and spaciousness. The views, especially of the Blue Mosque, add to the aesthetic appeal. Essential amenities like bathtubs in selected rooms and easy access to malls and food outlets enhance the stay. While some issues with outdated furniture and minor maintenance concerns were noted, the overall room experience is positively regarded.
Cleanliness at the hotel receives mixed reviews. Many guests find the rooms clean and cozy with prompt housekeeping services. However, inconsistencies in maintenance and cleanliness, such as dusty carpets and unclean bathrooms, have been mentioned. Despite these issues, the general consensus is satisfactory with many positive comments on the hygienic environment.
The hotel staff are commended for their friendliness, efficiency and helpfulness. Front desk and housekeeping staff, in particular, receive high praise with many guests appreciating the warm welcome and overall hospitality. Although there were a few mentions of less cheerful interactions, the majority of guests found the staff to be approachably friendly and efficient.
The free WiFi at the hotel generally receives positive feedback for its fast speeds and reliability, though some guests experienced occasional issues with stability and speed. The swimming pool is described as spacious and well-maintained with some suggestions for better lighting and streamlined access.
As a family-friendly destination, Concorde Hotel Shah Alam is appreciated for its pleasant atmosphere and suitability for groups with young children. The hotel provides conveniences like baby cots and boasts a nearby kids' mall, making it an attractive choice for family gatherings.
Comfortable beds are a highlight at the hotel, often described as spacious and fluffy. However, some concerns were noted with pillow quality and bed linen cleanliness, indicating room for improvement in this area.
While recognized as a four-star establishment, some guests feel certain services and facilities fall short. The food quality is highly rated, but the rooms and business amenities could benefit from enhancements to fully meet four-star expectations.
In summary, Concorde Hotel Shah Alam offers a reliable and comfortable stay with strategic location, friendly staff and commendable dining options. It balances affordability with good value, making it a popular choice among visitors to Shah Alam.
Hotel with Spa
This hotel offers a full-service spa with massages and facials. Guests appreciate the convenient location, friendly staff, clean amenities, and excellent room service. It also has a pool.
Family Friendly Hotel
The Concorde Hotel Shah Alam is centrally located and provides an outdoor pool. It offers comfortable rooms and modern amenities, making it a suitable choice for families.
Hotel with Free Wi-Fi
The Concorde Hotel Shah Alam offers complimentary Wi-Fi to guests who book directly through their website. This ensures seamless connectivity throughout your stay.
Business Hotel
This 4-star hotel offers a full-service spa, a health club, an outdoor pool, and multiple dining options. It features purpose-built Gallery Rooms with dedicated audio-visual equipment, versatile Patios for social gatherings, and seminar packages with meeting venues, catering, and amenities, making it ideal for business events.
Hotel with Gym
This hotel features a well-equipped fitness centre with yoga and circuit training classes. The Kilos Fitness Centre provides guests with a variety of exercise options.
4-Star Hotel
Situated in the heart of Shah Alam, this hotel provides comfortable accommodations with a range of facilities including a swimming pool and multiple dining options. Its central location offers easy access to local attractions.
Hotel with Outdoor Pool
Concorde Hotel Shah Alam offers a large outdoor pool, perfect for swimming and relaxation. The pool area is well-maintained with ample space for lounging.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Concorde Hotel Shah Alam enjoys a universally praised and strategic location, making it a favored choice among travelers. Situated in the heart of Shah Alam, the hotel's proximity to key landmarks and amenities is frequently highlighted. Guests appreciate its short distance to popular spots like the local favorite restaurant Hartini, multiple shopping malls and various eateries. The serene and iconic views of the state mosque, Sultan Salahuddin Abdul Aziz Mosque, are particularly cherished, especially from higher floors.
The ease of access to different parts of the city and nearby facilities such as Plaza Shah Alam offers guests a convenient stay. The location is not only prized for its closeness to shopping complexes and food trucks but also for its accessibility to the Syariah Court and other event venues. Guests find it convenient for both business and leisure, accentuating the overall appeal of the area.
The hotel's amenities, including private parking and a clean, comfortable living environment, enhance the convenience factor. The friendly and accommodating staff further enhance the positive experience, making Concorde Hotel Shah Alam a highly recommended stay for families and individuals alike.
The breakfast at Concorde Hotel Shah Alam generally receives high praise from guests with many describing it as superb, excellent and very good. The buffet breakfast offers a good spread of local and international dishes, featuring notable items like nasi lemak and pastries which are particularly highlighted for their taste. The variety is appreciated and the breakfast is often described as delicious and satisfying.
However, there is some feedback on the limited selection and the high cost of the breakfast package. Some guests have also mentioned a preference for a buffet over the current a la carte service due to concerns about value and variety. Despite some critique about the need for more variety and better organization, the overall sentiment remains positive with guests finding the breakfast experience enjoyable and the food delicious and hygienic.
Concorde Hotel Shah Alam offers a dining experience with standout features that make for a pleasant evening. Guests appreciate the soothing atmosphere, accentuated by live music from the Batak Group and personalized touches such as anniversary wishes. The food receives high praise for being delicious and prepared with care, especially during dinner and room service with comments specifically highlighting excellent pizzas and varied menu options.
However, some guests noted that the buffet lacked variety and found it to be bland. While the hotel's breakfast and tea time exceed expectations, there is a recommendation to check in on Fridays or Saturdays to enjoy the dinner buffet. Overall, the dining options, including à la carte menus, receive positive remarks for their value and quality.
Concorde Hotel Shah Alam has earned a reputation for offering comfortable and spacious accommodations. Guests frequently mention the beds as being exceptionally comfortable and the rooms clean. The views from the rooms are often described as beautiful with several rooms providing stunning vistas of Masjid Shah Alam, also known as the Blue Mosque. This aesthetic appeal extends to both the cityscape and the park views available from different room units. The hotel seems well-maintained and even offers amenities like bathtubs in selected rooms, bolstering the comfort level.
The location adds to its charm, being conveniently close to food outlets and a mall, making it suitable for both leisure and business travelers. While the furniture and interiors may seem a bit dated to some, the overall room experience is positively regarded with many guests finding the rooms spacious and the facilities well-maintained. The availability of essentials like an iron, ironing board and hangers further enhances guest convenience.
Issues noted include sporadic dissatisfaction with room cleanliness and functionality, such as dusty areas, a few faulty plugs and outmoded furnishings. Despite these minor setbacks, the general sentiment is one of satisfaction with the comfort and size of the rooms, alongside positive remarks on the cleanliness maintained by the hotel staff.
Overall, Concorde Hotel Shah Alam offers a reliable and comfortable stay with commendable views and spacious rooms that cater well to the needs of guests. It balances affordability with a good value offering, making it a popular choice among visitors to Shah Alam.
At Concorde Hotel Shah Alam, the beds consistently receive positive feedback for their comfort. Guests often describe the beds as comfortable, spacious and even fluffy with many appreciating the large sizes available, including king-size options. Words like comfy, nice-sized and soft are frequently used to praise the sleep experience on offer.
However, not all feedback is glowing. Some guests reported issues with the pillows, describing them as either smelly, too hard or too shallow, impacting their sleep quality. A few concerns were noted about the condition of the bed sheets and pillowcases, mentioning old stains and cases that were not changed promptly.
In summary, while the beds at Concorde Hotel Shah Alam generally receive high marks for comfort and size, there is room for improvement in pillow quality and bed linen cleanliness.
Concorde Hotel Shah Alam has garnered a variety of comments about its cleanliness from its guests. Generally, many reviewers found the rooms to be clean, cozy and comfortable, particularly praising the beds for their fluffiness and comfort. The hotel maintains a pleasant, quiet environment and the housekeeping services are described as prompt and efficient. Guests also note that staff service is friendly and cooperative.
However, the hotel does seem to suffer from inconsistencies in maintenance. Certain areas of the hotel appear dated and the cleanliness in some rooms has been criticized for falling short with reports of dusty carpets, dirty towels and problematic bathtubs. Some guests have reported particular issues such as unpleasant smells in hallways, unclean bathrooms and general wear and tear on room furniture.
Despite these issues, overall cleanliness is described as satisfactory for most visitors with several positive mentions of spick-and-span rooms and hygienic environments. Addressing the sporadic cleanliness concerns and maintenance issues could greatly enhance the guest experience at Concorde Hotel Shah Alam.
The Concorde Hotel Shah Alam seems to be well-regarded for its exemplary staff service according to various guest reviews. Numerous patrons praised the prompt and efficient service provided by the staff, noting their friendly, respectful and courteous demeanor. The front desk team, including specific mentions of the receptionists, received high marks for their helpfulness and politeness, aiding in smooth check-ins and addressing guest needs promptly.
Many guests highlighted the warm welcome they received and the overall hospitality with particular commendation for the housekeeping and evening bar staff. Security measures for single female travelers were appreciated, adding a sense of safety and comfort during their stay.
While most reviews underscore the staff’s friendliness and attentiveness, there were very few mentions of negative experiences, including a lack of smiles from some. However, the overall impression is that guests found the staff very approachably friendly with efficient service making their stay pleasant and worry-free.
The WiFi experience at Concorde Hotel Shah Alam has seen a mix of feedback. Many guests have praised the service, describing the WiFi as the best and highlighting its fast speeds. The internet service appears to be generally well maintained, contributing to a positive stay. However, some visitors have pointed out inconsistencies, mentioning that the WiFi was unstable or too slow at times. There were also a few comments indicating that the WiFi was not well maintained in certain areas, such as at the counter. Overall, while the majority of guests have had a good experience with the hotel's WiFi, there are occasional issues with stability and speed.
The Concorde Hotel Shah Alam boasts a spacious and well-maintained swimming pool that many guests have found to be both convenient and enjoyable. The pool offers a pleasant view upon request, adding to the overall appeal. However, some guests noted that the pool area can be on the darker side and suggested improvements in chlorine control. Additionally, the process for accessing the pool could be streamlined as the current queue can be complicated and prior information at check-in would be beneficial. Despite these minor concerns, the great pool and dedicated pool workers add to the overall positive experience.
Concorde Hotel Shah Alam stands out as a family-friendly destination, noted for its pleasant atmosphere and suitability for groups with young children. Guests frequently commend the hotel as a great place for kids and families with sizable rooms and an excellent location. The breakfast offerings and overall service quality also receive positive mentions. Although there may be occasional noise from children, the hotel remains a recommended choice for family gatherings. With amenities like baby cots available upon request and a nearby kids mall, the hotel caters well to families, providing both convenience and comfort.
Concorde Hotel Shah Alam is recognized as a four-star establishment, although some guests feel the services and facilities fall short of this rating. While the hotel is described as having generally good overall quality, there are comments that suggest the actual services provided are somewhat basic for a four-star property. Despite these reservations, the food at the hotel earns high praise with some guests rating it as five-star quality. However, the rooms and business amenities could benefit from enhancements to meet expectations. Overall, while the hotel maintains certain aspects of its four-star promise, some areas particularly service offerings, room standards and business facilities could see improvements.
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Location
The ease of access to different parts of the city and nearby facilities such as Plaza Shah Alam offers guests a convenient stay. The location is not only prized for its closeness to shopping complexes and food trucks but also for its accessibility to the Syariah Court and other event venues. Guests find it convenient for both business and leisure, accentuating the overall appeal of the area.
The hotel's amenities, including private parking and a clean, comfortable living environment, enhance the convenience factor. The friendly and accommodating staff further enhance the positive experience, making Concorde Hotel Shah Alam a highly recommended stay for families and individuals alike.
Breakfast
However, there is some feedback on the limited selection and the high cost of the breakfast package. Some guests have also mentioned a preference for a buffet over the current a la carte service due to concerns about value and variety. Despite some critique about the need for more variety and better organization, the overall sentiment remains positive with guests finding the breakfast experience enjoyable and the food delicious and hygienic.
Dinner
However, some guests noted that the buffet lacked variety and found it to be bland. While the hotel's breakfast and tea time exceed expectations, there is a recommendation to check in on Fridays or Saturdays to enjoy the dinner buffet. Overall, the dining options, including à la carte menus, receive positive remarks for their value and quality.
Rooms
The location adds to its charm, being conveniently close to food outlets and a mall, making it suitable for both leisure and business travelers. While the furniture and interiors may seem a bit dated to some, the overall room experience is positively regarded with many guests finding the rooms spacious and the facilities well-maintained. The availability of essentials like an iron, ironing board and hangers further enhances guest convenience.
Issues noted include sporadic dissatisfaction with room cleanliness and functionality, such as dusty areas, a few faulty plugs and outmoded furnishings. Despite these minor setbacks, the general sentiment is one of satisfaction with the comfort and size of the rooms, alongside positive remarks on the cleanliness maintained by the hotel staff.
Overall, Concorde Hotel Shah Alam offers a reliable and comfortable stay with commendable views and spacious rooms that cater well to the needs of guests. It balances affordability with a good value offering, making it a popular choice among visitors to Shah Alam.
Beds
However, not all feedback is glowing. Some guests reported issues with the pillows, describing them as either smelly, too hard or too shallow, impacting their sleep quality. A few concerns were noted about the condition of the bed sheets and pillowcases, mentioning old stains and cases that were not changed promptly.
In summary, while the beds at Concorde Hotel Shah Alam generally receive high marks for comfort and size, there is room for improvement in pillow quality and bed linen cleanliness.
Cleanliness
However, the hotel does seem to suffer from inconsistencies in maintenance. Certain areas of the hotel appear dated and the cleanliness in some rooms has been criticized for falling short with reports of dusty carpets, dirty towels and problematic bathtubs. Some guests have reported particular issues such as unpleasant smells in hallways, unclean bathrooms and general wear and tear on room furniture.
Despite these issues, overall cleanliness is described as satisfactory for most visitors with several positive mentions of spick-and-span rooms and hygienic environments. Addressing the sporadic cleanliness concerns and maintenance issues could greatly enhance the guest experience at Concorde Hotel Shah Alam.
Staff
Many guests highlighted the warm welcome they received and the overall hospitality with particular commendation for the housekeeping and evening bar staff. Security measures for single female travelers were appreciated, adding a sense of safety and comfort during their stay.
While most reviews underscore the staff’s friendliness and attentiveness, there were very few mentions of negative experiences, including a lack of smiles from some. However, the overall impression is that guests found the staff very approachably friendly with efficient service making their stay pleasant and worry-free.
Wi-Fi
Pool
Family
4 Star
Yes, Concorde Hotel Shah Alam has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Concorde Hotel Shah Alam.
No, Concorde Hotel Shah Alam doesn't allow dogs.
No, parking facilities aren't available at Concorde Hotel Shah Alam.
Yes, Concorde Hotel Shah Alam has a gym.
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