De Palma Hotel Shah Alam
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Summary of reviewsDe Palma Hotel Shah Alam is highly favored for its strategic location in the heart of Shah Alam, offering guests easy access to a variety of amenities such as restaurants, mini markets, and attractions like AEON Mall and the Shah Alam KTM station. This makes it convenient for both leisure and business travelers, while also being close to the city center and health services. The hotel's breakfast offerings receive commendation for their diverse and superb selection, providing an enjoyable start to the day in a tranquil and welcoming environment.
Guests appreciate the spacious and comfortable rooms, which are described as clean and well-equipped, often exceeding expectations with amenities like ironing boards and heaters. While there are occasional concerns about odor and noise, the overall sentiment leans towards satisfaction with the accommodations. Cleanliness remains a mixed point, with many guests noting the hotel is well-maintained, although some issues persist, particularly with housekeeping and ventilation.
The staff at De Palma Hotel are generally recognized for their friendliness and helpfulness, contributing positively to the guest experience. Efficient service, particularly during breakfast, enhances the stay, although there are mentions of lapses in reception service and the absence of a bellboy. The family-friendly atmosphere shines through, with the children's pool being a highlight for families, providing safe and enjoyable play for younger guests.
Parking is a notable advantage, with accessible and complimentary options praised by visitors, though availability may fluctuate during peak times. Comfortable beds are frequently highlighted as a standout aspect, ensuring a restful sleep with positive feedback on the quality of mattresses and pillows.
Overall, De Palma Hotel Shah Alam offers a satisfying and pleasant experience, particularly in terms of location, breakfast, room comfort, and staff hospitality, making it a recommended choice for travelers.
Categories
Guests appreciate the spacious and comfortable rooms, which are described as clean and well-equipped, often exceeding expectations with amenities like ironing boards and heaters. While there are occasional concerns about odor and noise, the overall sentiment leans towards satisfaction with the accommodations. Cleanliness remains a mixed point, with many guests noting the hotel is well-maintained, although some issues persist, particularly with housekeeping and ventilation.
The staff at De Palma Hotel are generally recognized for their friendliness and helpfulness, contributing positively to the guest experience. Efficient service, particularly during breakfast, enhances the stay, although there are mentions of lapses in reception service and the absence of a bellboy. The family-friendly atmosphere shines through, with the children's pool being a highlight for families, providing safe and enjoyable play for younger guests.
Parking is a notable advantage, with accessible and complimentary options praised by visitors, though availability may fluctuate during peak times. Comfortable beds are frequently highlighted as a standout aspect, ensuring a restful sleep with positive feedback on the quality of mattresses and pillows.
Overall, De Palma Hotel Shah Alam offers a satisfying and pleasant experience, particularly in terms of location, breakfast, room comfort, and staff hospitality, making it a recommended choice for travelers.
Family Friendly Hotel
De Palma Hotel Shah Alam provides spacious rooms and a welcoming atmosphere. It is a budget-friendly option suitable for families.
Hotel with Parking
Free parking is available on site at this hotel. It provides modern rooms and is located a short drive from the airport.
Hotel with Indoor Pool
This hotel offers an indoor pool as one of its facilities. It is a modern hotel providing recreational facilities including a swimming pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Cheap Hotel
4-Star Hotel
Guest Reviews
Nestled in the heart of Shah Alam, De Palma Hotel boasts a strategic and convenient location that is praised by visitors for its proximity to a host of amenities and attractions. Guests find themselves within easy reach of several essential facilities such as restaurants, mini markets, and petrol stations. Its closeness to the Shah Alam KTM station and AEON Mall adds to the appeal, offering convenience for both leisure and business travelers. The hospital's proximity is an added advantage for those visiting for medical purposes or business related to health services. For those who cherish diverse culinary experiences, the nearby pasar malam and mamak restaurants provide easy access to local food. Additionally, the hotel is situated close to the bustling city center, making trips around town hassle-free. The strategic placement ensures guests can conveniently explore the city, with various local attractions and eateries just a short walk away.
De Palma Hotel Shah Alam receives high praise for its breakfast offerings, which consistently delight guests with a wide variety of delicious options. The breakfast spread is characterized by its excellent selection and quality, often described as superb, with many choices available to cater to different tastes. Guests appreciate the comfortable and tranquil dining area, enhanced by the soothing ambiance of prayers. The breakfast buffet is noted for being complete and plentiful, leaving guests satisfied with the diverse range of foods. While some guests suggest adding more items to the menu, particularly local favorites like nasi lemak, the overall sentiment towards the breakfast experience remains positive. Alongside the friendly and attentive service, the breakfast at De Palma Hotel Shah Alam stands out as a highlight, contributing significantly to the hotel's appeal. Overall, guests enjoy a pleasant and satisfying start to their day in a welcoming atmosphere.
De Palma Hotel Shah Alam offers an impressive experience when it comes to room accommodations. Most guests rave about the spaciousness of the rooms, describing them as bigger than expected and providing ample space for comfort. The rooms come well-equipped, featuring amenities like an ironing board and functioning heater. Cleanliness is generally a highlight, with many reviews noting the neat and tidy environment, complemented by clean bathrooms which add to the overall comfortable ambiance. Guests also appreciate the convenience of easy parking within the vicinity.
However, some reviews highlight occasional drawbacks such as a faint odor from the carpets or noise from neighboring generators, indicating that the experience could vary slightly. While there are mentions of some rooms being smaller or not entirely clean, the prevailing sentiment leans towards satisfaction with the room size and the sense of comfort they provide. The availability of extra beds that enhance comfort is also well-received. Despite isolated issues, guests find the rooms at De Palma Hotel Shah Alam to be comfortable and accommodating, overall, an enjoyable aspect of their stay.
At De Palma Hotel Shah Alam, guests consistently appreciate the comfort of the beds, making it a highlight of their stay. Visitors frequently describe the beds as comfortable, with some noting them as super comfy, enhancing their overall sleep experience. The pillows are often mentioned for their softness, contributing to the relaxing ambiance. The hotel seems to take pride in providing a good night’s sleep, as reflected in the positive feedback about the quality of mattresses and the overall coziness of the bedding. However, there are occasional notes about housekeeping issues and bed sheets shifting, suggesting room for improvement in maintaining consistent cleanliness and bed-making standards. Despite these minor issues, the consensus among guests is that the beds are a standout feature at De Palma Hotel Shah Alam, ensuring a restful stay.
De Palma Hotel Shah Alam has received mixed reviews regarding cleanliness, but it does have several positive aspects that guests appreciate. Many guests have noted that the rooms are spacious and comfortable, with some mentioning that the rooms and bathrooms are clean. The hotel itself is often described as clean and well-maintained, offering cleanliness as a benchmark for its service. Additionally, guests enjoy the clean pool and remark on the friendly staff, which enhances their stay.
Despite these positives, some areas require attention. Issues such as insufficient housekeeping preparation, stained bedsheets, and bathroom cleanliness have been pointed out. The dimly lit hallways and certain carpeted areas might need improvement to ensure a fresher atmosphere. Some guest reviews mention cockroach sightings and a lingering smell, indicating a need for better pest control and ventilation, especially near the lifts.
Overall, while De Palma Hotel provides a comfortable and generally clean environment, attention to room detail and consistent housekeeping practices could elevate the guest experience considerably.
De Palma Hotel Shah Alam receives mixed reviews regarding its staff, reflecting a combination of positive and negative experiences. On the bright side, many guests have praised the staff for their friendliness and helpfulness. Guests frequently note that the front desk staff and service personnel are accommodating, providing excellent service with smiles and gentle greetings. The staff have been recognized for their polite demeanor and efforts to provide the best service possible, with some reviews particularly highlighting the good personalities and kindness of members.
Several guests also appreciated the efficient and proactive response from staff when issues arose, such as promptly arranging for maintenance when needed. Additionally, the service during breakfast has been noted as commendable, contributing to a pleasant stay for many.
However, the reviews are not entirely positive. Some guests have encountered unfriendly and less efficient staff, particularly at the reception, with certain encounters being described as lacking in good customer service. There are mentions of occasions where the staff were not fully informative about hotel procedures, resulting in minor inconveniences. The absence of a bellboy and the need for guests to manage their own luggage have also been noted as shortcomings. Despite these challenges, the prevailing sentiment points to positive interactions with staff, underscoring their efforts to offer a welcoming environment within the hotel.
De Palma Hotel Shah Alam features a swimming pool that is highly appreciated by guests for its suitability for both children and adults, making it an ideal spot for families. The pool is particularly praised for being kids-friendly and safe, allowing small children to enjoy playing in the water. Guests have noted that the pool is clean and comfortable, contributing to the overall pleasant experience. However, it's worth mentioning that there were instances of the pool being temporarily closed due to maintenance work. Despite this inconvenience, guests generally regard the facilities, including the pool, as great. The environment is enhanced by the hotel's other thoughtful amenities, providing a Muslim-friendly atmosphere, which receives positive feedback for its value.
Nestled in the heart of Shah Alam, De Palma Hotel offers a convenient location that is reflected in its parking amenities. Guests frequently appreciate the accessibility of parking, highlighting it as easy and free, with complimentary touch and go options enhancing the convenience. Many reviews commend the plentiful, safe parking facilities, complete with security measures like a guard and card access, ensuring peace of mind for visitors. However, it is worth noting that the availability can fluctuate during events, creating challenges for those arriving during peak times. There are also concerns about parking for motorcycles, which is situated some distance from the hotel. Overall, while free and ample parking is a notable strength of De Palma Hotel, guests should be aware of potential difficulties during busy periods or special events.
De Palma Hotel Shah Alam appears to be a family-friendly destination that caters well to both adults and children. Many guests have noted that it is a comfortable venue for families, with its swimming pool being a highlight for those with young ones. The pool is described as an ideal place for children to splash and enjoy themselves, offering a fun and engaging environment for play. The hotel features spacious rooms, which are beneficial for families traveling with kids, though there are occasional service lapses in terms of room maintenance and fulfilling specific room requests. Despite some shortcomings, the overall family-oriented atmosphere and amenities make it a worthwhile choice for those planning a vacation with children.
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Location
Breakfast
Rooms
However, some reviews highlight occasional drawbacks such as a faint odor from the carpets or noise from neighboring generators, indicating that the experience could vary slightly. While there are mentions of some rooms being smaller or not entirely clean, the prevailing sentiment leans towards satisfaction with the room size and the sense of comfort they provide. The availability of extra beds that enhance comfort is also well-received. Despite isolated issues, guests find the rooms at De Palma Hotel Shah Alam to be comfortable and accommodating, overall, an enjoyable aspect of their stay.
Beds
Cleanliness
Despite these positives, some areas require attention. Issues such as insufficient housekeeping preparation, stained bedsheets, and bathroom cleanliness have been pointed out. The dimly lit hallways and certain carpeted areas might need improvement to ensure a fresher atmosphere. Some guest reviews mention cockroach sightings and a lingering smell, indicating a need for better pest control and ventilation, especially near the lifts.
Overall, while De Palma Hotel provides a comfortable and generally clean environment, attention to room detail and consistent housekeeping practices could elevate the guest experience considerably.
Staff
Several guests also appreciated the efficient and proactive response from staff when issues arose, such as promptly arranging for maintenance when needed. Additionally, the service during breakfast has been noted as commendable, contributing to a pleasant stay for many.
However, the reviews are not entirely positive. Some guests have encountered unfriendly and less efficient staff, particularly at the reception, with certain encounters being described as lacking in good customer service. There are mentions of occasions where the staff were not fully informative about hotel procedures, resulting in minor inconveniences. The absence of a bellboy and the need for guests to manage their own luggage have also been noted as shortcomings. Despite these challenges, the prevailing sentiment points to positive interactions with staff, underscoring their efforts to offer a welcoming environment within the hotel.
Pool
Parking
Family
Yes, De Palma Hotel Shah Alam has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at De Palma Hotel Shah Alam.
No, De Palma Hotel Shah Alam doesn't allow dogs.
Yes, parking facilities are available at De Palma Hotel Shah Alam.
No, De Palma Hotel Shah Alam doesn't have a gym.
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