Hotel O SMC Alam Avenue
Shah Alam
3.05782800,
101.49198200
,
Plot No.a-1-1 (opposite Restaurant Al-baaqiyaat), Jalan Serai Wangi F 16-f, Persiaran Selangor, Shah-alam
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Summary of reviewsHotel O SMC Alam Avenue holds a strategic location in the city center, making it highly convenient for both business and leisure travelers. Guests repeatedly praise its proximity to numerous dining options, including nasi kandar shops, mamak stalls and convenience stores like 7E and KK Mart. Essential services such as laundry, carwash and clinics are also nearby, adding to the hotel's attractiveness. Despite some noise from the main road and nearby 24-hour shop, the overall sentiment towards the location remains positive, particularly for those visiting the nearby university or important meeting points.
The hotel's rooms are generally commended for their cleanliness and comfort, though some guests highlight issues such as small room sizes for families, maintenance needs, insufficient lighting and noise due to lack of soundproofing. Nonetheless, the rooms meet the expectations of lone travelers and guests on short stays, especially given the budget-friendly rates and advantageous location.
Cleanliness, however, remains a contentious point. While some guests found their rooms clean and orderly, the majority voiced significant concerns. Reports of dirty rooms, unwashed bedsheets, bathrooms needing maintenance and encounters with insects suggest that the hotel's cleaning standards require substantial improvement.
Guest experiences with the staff are mixed. Many acknowledge the staff's helpfulness and kindness, especially the reception's prompt assistance and politeness. Positive instances of early check-ins and handling complaints efficiently also stand out. However, criticisms exist, particularly regarding unprofessional behavior, poor communication and inconsistent friendliness, indicating a need for staff training and better service.
The hotel's WiFi service has been notably problematic. Many guests report very poor connectivity, especially on certain floors and mention that the issues have persisted for a long time without resolution. Although some found the WiFi acceptable occasionally, the consensus is that it needs significant enhancement.
Opinions on the beds at the hotel vary. Some guests find the beds very comfortable, appreciating the combination of cool air conditioning and a ceiling fan. However, complaints about mattresses being too hard, causing discomfort and back pain, as well as issues with smelly pillows and overly high beds, are common. While certain aspects of the sleeping arrangements receive praise, improvements are needed to ensure consistent comfort.
Overall, Hotel O SMC Alam Avenue offers a budget-friendly stay with an excellent location, but improvements in cleanliness, staff professionalism, WiFi connectivity and bed comfort are needed to elevate the guest experience consistently.
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The hotel's rooms are generally commended for their cleanliness and comfort, though some guests highlight issues such as small room sizes for families, maintenance needs, insufficient lighting and noise due to lack of soundproofing. Nonetheless, the rooms meet the expectations of lone travelers and guests on short stays, especially given the budget-friendly rates and advantageous location.
Cleanliness, however, remains a contentious point. While some guests found their rooms clean and orderly, the majority voiced significant concerns. Reports of dirty rooms, unwashed bedsheets, bathrooms needing maintenance and encounters with insects suggest that the hotel's cleaning standards require substantial improvement.
Guest experiences with the staff are mixed. Many acknowledge the staff's helpfulness and kindness, especially the reception's prompt assistance and politeness. Positive instances of early check-ins and handling complaints efficiently also stand out. However, criticisms exist, particularly regarding unprofessional behavior, poor communication and inconsistent friendliness, indicating a need for staff training and better service.
The hotel's WiFi service has been notably problematic. Many guests report very poor connectivity, especially on certain floors and mention that the issues have persisted for a long time without resolution. Although some found the WiFi acceptable occasionally, the consensus is that it needs significant enhancement.
Opinions on the beds at the hotel vary. Some guests find the beds very comfortable, appreciating the combination of cool air conditioning and a ceiling fan. However, complaints about mattresses being too hard, causing discomfort and back pain, as well as issues with smelly pillows and overly high beds, are common. While certain aspects of the sleeping arrangements receive praise, improvements are needed to ensure consistent comfort.
Overall, Hotel O SMC Alam Avenue offers a budget-friendly stay with an excellent location, but improvements in cleanliness, staff professionalism, WiFi connectivity and bed comfort are needed to elevate the guest experience consistently.
Cheap Hotel
This hotel provides budget-friendly rooms and is situated in the Alam Avenue area. It offers clean and spacious rooms at a reasonable price.
Small Hotel
This hotel offers clean and quite spacious rooms for its price range. It is suitable for budget-conscious travelers seeking a comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Hotel O SMC Alam Avenue is highly praised for its excellent and strategic location. Situated in a city center, it offers easy access to a variety of shops, restaurants and other amenities. Guests repeatedly highlight the convenience of having numerous nasi kandar shops, mamak stalls, convenience stores like 7E and KK Mart, as well as essential services including a laundry, carwash and clinics within close proximity.
The hotel's location is also appreciated for being near a university, making it an ideal choice for those visiting the campus. The abundance of dining options around the hotel ensures that guests never run out of places to eat. Additionally, its proximity to key meeting points and easy access to the city bode well for business travelers.
However, it is worth noting that some guests find the main road location and 24-hour mamak shop a bit noisy, which might disturb light sleepers. Despite this, the overall sentiment remains positive with many highlighting the hotel’s practical and strategic setting, making it convenient for both leisure and business stays.
Hotel SMC Alam Avenue offers a mix of comfort and convenience for travelers. Many guests found their rooms to be very clean with the cleanliness extending to the bathrooms as well. The hotel's proximity to a variety of restaurants and shops has been frequently noted, making it a great choice for those looking to explore the local area and find dining options nearby. The geographical location is another plus with easy access for travelers.
However, some guests have faced issues such as rooms being a bit small for families and certain maintenance needs, including insufficient lighting and difficulties with air conditioning and bathroom doors. Noise can be a problem due to the lack of soundproofing and the hardness of the beds has also been mentioned.
For lone travelers or short stays, the room's comfort and cleanliness seem to meet expectations, despite the minor inconveniences noted. Overall, the hotel provides a budget-friendly option with convenient access to local amenities.
Guests at Hotel O SMC Alam Avenue have mixed opinions about the beds. While many visitors highlight the beds as very comfortable with some even appreciating the combination of cool air conditioning and a ceiling fan, a notable number of guests find the mattresses to be too hard. Complaints range from mattresses being as hard as a rock to back pain caused by the thin padding. On the positive side, some reviews commend the excellent material and thickness of the mattresses, enhancing comfort. However, there are also remarks about smelly pillows and the beds being too high. Despite these issues, certain aspects of the sleeping arrangements receive praise for comfort and spaciousness.
The reviews for 'Hotel O SMC Alam Avenue' highlight significant concerns regarding cleanliness. Guests frequently reported issues such as dirty and dusty rooms, unwashed bedsheets and pillowcases and bathrooms in need of scrubbing and maintenance. Some even mentioned encountering cockroaches and other insects. Despite these complaints, there were a few positive remarks noting that some rooms were clean and orderly and the hotel provided necessary items for a comfortable stay. Overall, however, the prevailing sentiment was that the hotel's cleanliness standards need considerable improvement.
At 'Hotel O SMC Alam Avenue', the staff receives a mix of reactions from guests. Many appreciate the staff's helpfulness and kindness, particularly praising the reception for their politeness and assistance. The staff's prompt action in addressing complaints and providing upgrades is noted positively. Additionally, some guests appreciated being allowed early check-in, especially when traveling with children.
However, there are several areas for improvement. Some guests encountered unfriendly and poorly dressed staff with mentions of unprofessional behavior such as staff sleeping during check-in and making personal calls while guests waited. Communication issues also arose with some staff speaking too quietly or not clearly during check-in and some staff lacking basic language proficiency. The overall friendliness and approachability of the staff were inconsistent, pointing to a need for improvements in both service and staff demeanor.
The Hotel O SMC Alam Avenue has received a mix of feedback regarding its WiFi. Guests have noted that the WiFi connection has been problematic with reports of very poor connectivity, particularly on certain floors like 3A and 3B. Some visitors mentioned that the issue has persisted for a long time, even since before the COVID-19 pandemic without improvements or repairs. There were also multiple comments about the WiFi being slow and weak. Despite the predominant negative experiences, there were occasional mentions that the WiFi was fine or at times okay, suggesting sporadic functionality. However, overall, the WiFi service at the hotel appears to require significant improvement.
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Location
The hotel's location is also appreciated for being near a university, making it an ideal choice for those visiting the campus. The abundance of dining options around the hotel ensures that guests never run out of places to eat. Additionally, its proximity to key meeting points and easy access to the city bode well for business travelers.
However, it is worth noting that some guests find the main road location and 24-hour mamak shop a bit noisy, which might disturb light sleepers. Despite this, the overall sentiment remains positive with many highlighting the hotel’s practical and strategic setting, making it convenient for both leisure and business stays.
Rooms
However, some guests have faced issues such as rooms being a bit small for families and certain maintenance needs, including insufficient lighting and difficulties with air conditioning and bathroom doors. Noise can be a problem due to the lack of soundproofing and the hardness of the beds has also been mentioned.
For lone travelers or short stays, the room's comfort and cleanliness seem to meet expectations, despite the minor inconveniences noted. Overall, the hotel provides a budget-friendly option with convenient access to local amenities.
Beds
Cleanliness
Staff
However, there are several areas for improvement. Some guests encountered unfriendly and poorly dressed staff with mentions of unprofessional behavior such as staff sleeping during check-in and making personal calls while guests waited. Communication issues also arose with some staff speaking too quietly or not clearly during check-in and some staff lacking basic language proficiency. The overall friendliness and approachability of the staff were inconsistent, pointing to a need for improvements in both service and staff demeanor.
Wi-Fi
No, Hotel O SMC Alam Avenue doesn't have any pool.
No, a spa isn't available at Hotel O SMC Alam Avenue.
No, Hotel O SMC Alam Avenue doesn't allow dogs.
No, parking facilities aren't available at Hotel O SMC Alam Avenue.
No, Hotel O SMC Alam Avenue doesn't have a gym.
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