Shanghai31.24359700,
121.50678800,
No.111, South Pudong Road, Pudong District(Show on Map)
8.9
Excellent
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Summary of reviewsThe Mandarin Oriental Pudong in Shanghai draws high praise for its combination of tranquility and urban convenience, nestled along the serene banks of the Huangpu River with easy access to iconic landmarks like the Oriental Pearl Tower and the Lujiazui financial district. This strategic location offers a peaceful yet accessible setting, perfect for leisurely strolls by the river and quick access to areas like The Bund and Riverside Avenue for dining and shopping.
The hotel's breakfast at Zest leaves a lasting impression, impressing guests with a luxurious buffet blending Western and Asian cuisines. Celebrated for its vast selection and quality, the breakfast experience here is often deemed superior even among other Mandarin Oriental locations. The Michelin-starred dining at the hotel further underscores its standing in fine dining, with guests relishing the variety and sophistication of the culinary offerings.
Guests find the rooms to be well-appointed and luxurious, highlighted by breathtaking views of the Huangpu River and iconic Shanghai landmarks. The elegant design, coupled with exceptional cleanliness and comfort, provides a relaxing retreat. The attentive and friendly staff, fluent in English and responsive to the guests' needs, enhance the overall experience, making stays truly memorable.
The spa and fitness facilities contribute to the hotel's reputation for luxury, offering a superb environment for relaxation or a comprehensive fitness regime. The indoor swimming pool further complements these amenities, providing a beautiful setting to unwind.
Despite minor issues with certain amenities and service, the consensus remains overwhelmingly positive. The Mandarin Oriental Pudong is widely regarded as an exemplary five-star hotel, delivering a luxurious and memorable experience with its top-notch service, elegantly appointed rooms, and outstanding dining options. While there might be minor nuisances, the hotel consistently upholds the Mandarin Oriental’s reputation for hospitality, making it a standout choice for travelers seeking both comfort and excellence in Shanghai. Show more
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Categories
Luxury Hotel
Located in the heart of Pudong's financial district on the banks of the Huangpu River, this five-star hotel offers opulent accommodations and exceptional service. It provides breathtaking views of the city's skyline and focuses on providing unparalleled comfort and sophistication.
Hotel for Honeymoon
This hotel provides a luxurious and serene escape with stunning views of the Shanghai skyline. Couples can enjoy world-class dining, a tranquil spa, and spacious rooms designed for relaxation and romance.
Romantic Hotel
The Mandarin Oriental Pudong offers luxurious accommodations with stunning river views. Its exceptional spa, world-class dining, and impeccable service provide a romantic and indulgent experience. The hotel's sophisticated ambiance and attention to detail make it a perfect choice for couples.
Hotel with Parking
Guests at this hotel can benefit from free parking, valet parking, and onsite parking options. These facilities contribute to a smooth experience for those traveling by car.
Accessible Hotel
This hotel ensures accessibility with its facilities and services. It provides a comfortable and convenient stay for guests with disabilities.
Hotel with Gym
Features an indoor pool and a spa, complementing its fitness center. This provides guests with comprehensive wellness options, including relaxation and beauty treatments.
5-Star Hotel
Located in the heart of Pudong's financial district, the Mandarin Oriental offers luxurious accommodations, world-class dining, and a serene spa. Its sophisticated design and exceptional service make it a top choice for discerning travelers.
Hotel with Indoor Pool
This hotel features a spectacular 25-meter indoor swimming pool, a vitality pool, and a children's pool, catering to diverse guest needs. The pool area opens onto a pool deck and is integrated with a first-class fitness center and a spa offering extensive thermal experiences.
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Room Types
Deluxe River View Room KingFeaturing river views, room comes with air conditioning, a flat-screen TV with cable and satellite channels, sofa, safety deposit box, minibar, fridge, coffee machine, an electric kettle and en suite bathroom.
Mandarin River View Room KingFeaturing river views, room comes with air conditioning, a flat-screen TV with cable and satellite channels, sofa, safety deposit box, minibar, fridge, coffee machine, an electric kettle and en suite bathroom with round-shape bathtub.
Club River View Room KingFeaturing river views, room comes with air conditioning, a flat-screen TV with cable and satellite channels, sofa, safety deposit box, minibar, fridge, coffee machine, an electric kettle and en suite bathroom.
Guests enjoy the following benefits:
- Breakfast buffet available during the day
- Afternoon tea, evening cocktails and wine
- check-in and check-out by dedicated club personnel
- On-call butler service
- Concierge service
- House car service within the Lujiazui area in a 2-kilometre radius (available on a first come first served basis, every day between 07:00 to 20:00)
- Daily complimentary two-hour use of the club business centre and meeting rooms
- Laundry, pressing and dry cleaning of up to two pieces of garments per day
- Unlimited internet access throughout the hotel
Club Mandarin River View Room KingFeaturing river views, room comes with air conditioning, a flat-screen TV with cable and satellite channels, sofa, safety deposit box, minibar, fridge, coffee machine, an electric kettle and en suite bathroom.
Guests enjoy the following benefits:
- Breakfast buffet available during the day
- Afternoon tea, evening cocktails and wine
- Check-in and check-out by dedicated club personnel
- On-call butler service
- Concierge service
- House car service within the Lujiazui area in a 2-kilometre radius (available on a first come first served basis, every day between 07:00 to 20:00)
- Daily complimentary two-hour use of the club business centre and meeting rooms
- Laundry, pressing and dry cleaning of up to two pieces of garments per day
- Unlimited internet access throughout the hotel
Executive SuiteRoom comes with air conditioning, a separated living area, flat-screen TV with cable and satellite channels, sofa, safety deposit box, minibar, fridge, coffee machine, an electric kettle and en suite bathroom with fan-shape bathtub.
Guests enjoy the following benefits:
- Breakfast dinner buffet available during the day
- Afternoon tea, evening cocktails and wine
- 24 hour check-in and check-out by dedicated club personnel
- On-call butler service
- Concierge service
- House car service within the Lujiazui area in a 2-kilometre radius (available on a first come first served basis, every day between 07:00 to 20:00)
- Daily complimentary two-hour use of the club business centre and meeting rooms
- Laundry, pressing and dry cleaning of up to two pieces of garments per day
- Unlimited internet access throughout the hotel
Harbour City SuiteFeaturing river views, room comes with air conditioning, 1 king-size bed, an iPod dock, a flat-screen TV with cable and satellite channels, sofa, safety deposit box, minibar, fridge, coffee machine, an electric kettle and en suite bathroom.
Guests enjoy the following benefits:
- Breakfast buffet available during the day
- Afternoon tea, evening cocktails and wine
- Check-in and check-out by dedicated club personnel
- On-call butler service
- Concierge service
- House car service within the Lujiazui area in a 2-kilometre radius (available on a first come first served basis, every day between 07:00 to 20:00)
- Daily complimentary two-hour use of the club business centre and meeting rooms
- Laundry, pressing and dry cleaning of up to two pieces of garments per day
- Unlimited internet access throughout the hotel
Deluxe River View Room TwinThe unit offers 2 beds.
Club River View Room TwinThis twin room features air conditioning, satellite TV and executive lounge access.
Guests enjoy the following benefits:
- Breakfast, lunch buffet available during the day
- Afternoon tea, evening cocktails and wine
- Check-in and check-out by dedicated club personnel
- On-call butler service
- Concierge service
- House car service within the Lujiazui area in a 2-kilometre radius (available on a first come first served basis, every day between 07:00 to 20:00)
- Daily complimentary two-hour use of the club business centre and meeting rooms
- Laundry, pressing and dry cleaning of up to two pieces of garments per day
- Unlimited internet access throughout the hotel
Twin Star Suite KingGuests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
River View Suite KingThe hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Pearl Tower Suite KingThe suite features a seating area. The unit has 1 bed.
Premier River View Suite KingThe unit has 1 bed.
Deluxe Room Twin The unit offers 2 beds.
Deluxe Room KingThis double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Mandarin Room KingThe unit offers 1 bed.
Mandarin River Themed Room KingGuests will have a special experience as this quadruple room features a hot tub. The spacious quadruple room offers air conditioning, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Two-Bedroom Apartment with River ViewThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The apartment's kitchen is available for cooking and storing food. The apartment features a wardrobe. The unit has 2 beds.
Two-Bedroom Apartment with City ViewThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The apartment's kitchen is available for cooking and storing food. The apartment provides a wardrobe. The unit offers 3 beds.
Two-Bedroom Apartment with ViewThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The apartment's kitchen is available for cooking and storing food. The apartment features a wardrobe. The unit has 3 beds.
Three-Bedroom ApartmentThis spacious apartment includes 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. The apartment's kitchen is available for cooking and storing food. The apartment offers a wardrobe. The unit has 3 beds.
Guest Reviews
8.9
Excellent
Location
Nestled alongside the serene banks of the Huangpu River, the Mandarin Oriental Pudong in Shanghai offers a striking blend of tranquility and urban convenience. The hotel enjoys a prime location, marked by its proximity to iconic landmarks like the Oriental Pearl Tower and the bustling Lujiazui financial district. Guests appreciate the beautiful and quiet setting, which provides a peaceful respite from the city’s hustle and bustle. The location is ideal for leisurely walks along the river, with easy access to The Bund via a short taxi ride. While the hotel is slightly distant from shopping malls and dining options, it remains conveniently near Riverside Avenue and other key attractions such as the Superbrand Mall and Gala Mall, offering a range of dining experiences. The quiet neighborhood, with its strategic position near the ferry terminal and financial district, ensures a safe and pleasant stay, despite the area being notably more deserted during weekends. For those seeking both relaxation and convenience in Shanghai, the hotel's location is nothing short of exceptional.
Breakfast
The breakfast experience at Mandarin Oriental Pudong, Shanghai, leaves a lasting impression on guests with its luxurious and comprehensive offerings. Visitors are consistently impressed by the magnificent buffet at Zest, which merges both Western and Asian cuisines to cater to diverse tastes. The breakfast is considered top-notch and is often described as superb, surpassing expectations with a plentiful and international array of choices. It features a vast selection of quality products, including prepared-to-order local dishes and unique offerings such as very tasty ice cream and noodles.
Despite some comments on limited options and occasional busy lines at the general breakfast area, the majority of guests highlight the impeccable spread and the exquisite treatment by the staff. The Club lounge complements this experience by serving delightful breakfast and afternoon tea, ensuring that guests are spoiled for choice and well taken care of throughout their stay.
Overall, guests leave feeling that the breakfast is one of the best they've encountered, noteworthy even among other Mandarin Orientals, making it an experience not to be missed when visiting this sophisticated establishment.
Dinner
Mandarin Oriental Pudong in Shanghai offers diners a highly praised culinary experience. The hotel hosts a Michelin-starred restaurant that garners acclaim for its impressive dishes and service, considered a highlight for guests seeking refined dining. Guests trying all three restaurants on-site consistently find their meals excellent, with standout quality evident in their renowned hamburgers. While there could be more options for Western cuisine, the available dining choices provide sufficient variety to cater to different palates. Overall, the quality and quantity of the food provided satisfy guests, and light snacks offer a suitable alternative for a lighter dinner or lunch. The hotel upholds the Mandarin Oriental's reputation for fine dining, delivering a consistently sophisticated experience.
Rooms
The rooms at the Mandarin Oriental Pudong, Shanghai have received high praise for their spectacular views and luxurious features. Guests have consistently highlighted the panoramic vistas of the Huangpu River, the Oriental Pearl Tower, and the Bund as standout features, particularly from river-view suites. The rooms are described as modern, spacious, and extremely well-appointed, with an elegant blend of contemporary design and beautiful Chinese accents. Comfort is evidently a strong suit, with many guests remarking on the very comfortable beds and the calming, quiet atmosphere of their accommodations. Immaculately clean and tastefully decorated, the rooms provide a peaceful retreat with thoughtful layouts and excellent amenities, meeting the high expectations of a five-star hotel. The exceptional service from the hotel's staff complements the superb room experience, making for a thoroughly enjoyable stay.
Cleanliness
Nestled in the vibrant city of Shanghai, the Mandarin Oriental Pudong sets an exceptional standard for cleanliness and comfort. Guests consistently praise the immaculate upkeep of the rooms and facilities, noting the meticulous attention to detail that ensures a welcoming and spotless environment. From the serene, very clean spa to the modern and pristine amenities, every corner of the hotel reflects an unwavering commitment to excellence. The staff's exceptional politeness and friendliness further enhance the experience, creating an inviting atmosphere that makes guests feel valued and cared for. The hotel offers great facilities, and its quiet ambiance adds to the overall pleasant experience. Whether it's the comfortable room configurations or the elegant design of the hotel, visitors frequently express eagerness to return to this remarkable haven of cleanliness and comfort in the heart of Shanghai.
Staff
The reviews of Mandarin Oriental Pudong, Shanghai highlight an exemplary standard of service and hospitality extended by the hotel staff. Described consistently as friendly, attentive, and incredibly responsive, the team is celebrated for their professionalism and enthusiasm in fulfilling guests' needs. Notable staff members, including Luigi, Sophie, Sunnie, Victoria, Marco, Wayne, and Sophia, have left lasting impressions through their considerate and patient service. Guests appreciated the staff’s fluency in English, making communication smooth and effective.
The high level of involvement and care shown by the employees ensures a comfortable and personalized experience, from arranging taxis to handling translations with ease. The concierge's efficiency in managing logistical needs, such as ensuring safe parcel deliveries, further underscores the staff’s dedication.
In the Club Lounge, the staff stands out for their warm and accommodating demeanor, providing excellent service that elevates the overall guest experience. Whether managing a bustling breakfast service or offering personal assistance, the staff maintains professionalism and attentiveness, ensuring every detail is perfectly addressed.
This consistent dedication to extraordinary service highlights the commendable hospitality at Mandarin Oriental Pudong, Shanghai, making it a standout choice for travelers seeking both comfort and excellence.
Spa
The Mandarin Oriental Pudong in Shanghai is home to a remarkable spa, frequently praised for its exceptional quality and cleanliness. Guests consistently describe the spa as enjoyable and fantastic, with facilities that meet high standards. The spa area includes both steam and dry saunas, contributing to its reputation as superb and impressive. The spa's integration with a state-of-the-art fitness center and large swimming pool adds to the luxurious experience, making it a standout feature of the hotel. Whether seeking relaxation or a comprehensive fitness regime, the spa and adjacent amenities offer a truly satisfying environment.
Pool
The Mandarin Oriental Pudong in Shanghai offers a luxurious indoor swimming pool experience. With its spacious design and excellent facilities, guests commend it as a great spot to relax and unwind. The pool is well-equipped, providing a top-notch setting for swimming or lounging. Visitors appreciate the beautiful and inviting atmosphere, noting the nice views from the pool area. Although the experience may be more enjoyable when less crowded, the pool's quality and the overall ambiance make it a standout feature of the hotel.
5 Star
The Mandarin Oriental Pudong in Shanghai is widely regarded as an exemplary five-star hotel, with many guests describing it as one of the finest in Asia. It delivers a true five-star experience, featuring everything one could expect from such a prestigious establishment. The service is frequently noted as excellent, aligning with the high standards typical of a luxury hotel.
Despite these glowing reviews, a few guests have encountered issues with certain amenities and services. Instances such as missing toothbrushes and children's amenities upon check-in have been reported, along with concerns that the breakfast offerings do not quite live up to five-star expectations. Furthermore, some guests have expressed disappointment with the level of attention received, citing a contrast with other high-end competitor chains.
Overall, the consensus leans heavily toward the positive, with guests emphasizing the hotel’s ability to provide an ideal and memorable stay in Shanghai.
Luxury
Mandarin Oriental Pudong presents itself as an oasis of grand luxury in Shanghai. Guests consistently emphasize the hotel's embodiment of ultimate luxury, noting its position as one of the finest in the city. The accommodations offer a discreet and elegant atmosphere, characterized by immaculate service that ensures a truly extraordinary hotel experience. The concierge staff, in particular, receive praise for their attention to detail, managing deliveries and providing seamless support throughout the stay.
While the hotel is undoubtedly a first-class establishment, some reviews indicate room for improvement to truly meet the lofty expectations associated with its five-star positioning. Additionally, the location requires a modest commute to the city center, which can be a factor for those looking to explore Shanghai's vibrant surroundings. Nevertheless, Mandarin Oriental Pudong stands out as a luxury hotel in the truest sense, with guests left with lasting impressions of its distinguished hospitality and facilities.
Yes, Mandarin Oriental Pudong, Shanghai has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mandarin Oriental Pudong, Shanghai.
No, Mandarin Oriental Pudong, Shanghai doesn't allow dogs.
Yes, parking facilities are available at Mandarin Oriental Pudong, Shanghai.
Yes, Mandarin Oriental Pudong, Shanghai has a gym.