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Summary of reviewsSeventh Heaven Hotel enjoys a stellar reputation for its exceptional location on Nanjing Road Pedestrian Street in the heart of Shanghai, making it a prime choice for travelers seeking convenience and accessibility. Guests consistently praise the hotel's proximity to major attractions like People’s Square and the Bund, as well as easy access to the metro and airport. This central placement allows for effortless exploration of the city's landmarks, restaurants and shops, while still offering a quiet and peaceful retreat amidst the bustling environment. The hotel's strategic positioning and excellent value for money are major draws for visitors.
The rooms at Seventh Heaven Hotel are frequently described as spacious, clean and comfortable. Despite some areas showing signs of age, the rooms retain a charming, old-fashioned style. Families especially appreciate the generous room sizes. Minor issues such as outdated fixtures and occasional drainage problems in the bathrooms are noted but generally do not diminish the positive experience. The overall cleanliness of the hotel is well-regarded with efficient and polite cleaning staff ensuring a tidy and welcoming environment throughout the property.
Staff at the hotel receive widespread acclaim for their friendliness and helpfulness. Guests note the proficiency of the reception team in English, enhancing the ease of communication and overall service quality. The staff's attentiveness and willingness to assist with various requests contribute to creating a supportive and pleasant atmosphere for guests. While there are occasional minor criticisms, the general consensus underscores a strong, positive impact by the hotel's staff on the guest experience.
However, the hotel’s breakfast service is an area with considerable opportunities for improvement. Currently, there is a lack of a dedicated breakfast service with limited offerings that do not meet guest expectations. Enhancing the breakfast variety and availability could significantly elevate the overall guest experience.
The Wi-Fi service at the hotel presents a mixed experience. While some guests find the internet service adequate for basic use, others report issues with connectivity and stability. This aspect requires attention to ensure a robust connection for all guests.
In terms of bedding, guests have varied opinions. Many find the beds comfortable and spacious, although some describe them as too firm. Despite differing comfort preferences, the general sentiment leans towards a positive perception of the bedding.
Overall, the Seventh Heaven Hotel stands out as a top choice for travelers due to its prime location, spacious and clean accommodations and commendable staff. With minor improvements in breakfast service and Wi-Fi connectivity, the hotel could further enhance its appeal and guest satisfaction. Show more
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Hotel near Nightlife Spots
Located on East Nanjing Road, the Seventh Heaven Hotel is in a lively area with numerous nightlife options. The hotel is close to many shops, restaurants, and bars. Its central location makes it easy to experience Shanghai's vibrant nightlife.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Twin RoomRoom comes with a flat-screen TV, minibar, tea/coffee making facilities and an en suite bathroom with a shower.
Superior Twin RoomRoom comes with a flat-screen TV, minibar, tea/coffee making facilities and an en suite bathroom with a shower.
Please note that there is no capacity of extra beds.
Deluxe Double or Twin RoomA larger room fitted with a flat-screen TV, safety deposit box and minibar. En suite bathroom includes a bathtub.
Kindly note that extra bed can be added for this room type and additional fees would be charged.
Family SuiteSpacious room features a separate living room, 2 flat-screen TVs, safety deposit box and minibar. En suite bathroom includes a bathtub.
Kindly note that extra bed can be added for this room type and additional fees would be charged.
Guest Reviews
7.5
Good
Location
Seventh Heaven Hotel prides itself on its outstanding location, nestled in the heart of Shanghai on Nanjing Road Pedestrian Street. Guests repeatedly highlight the hotel's prime positioning, making it an ideal choice for travelers keen on exploring the bustling city. Only steps away from Nanjing Road shops and a few minutes' walk to the metro, visitors find it exceptionally convenient for accessing major attractions, including People’s Square and the Bund.
The central location is frequently praised with guests appreciating the ease of reaching various landmarks and business areas by foot. The strategic placement near multiple subway stations allows easy connectivity to different parts of the city, including a direct line to the airport. Moreover, proximity to a plethora of restaurants and shops enhances the guest experience, allowing for a rich blend of sightseeing and shopping.
Despite its bustling surroundings, many reviews note that the hotel maintains a quiet ambiance, offering a peaceful retreat amidst Shanghai's vibrant atmosphere. Spacious rooms and overall comfort contribute to the positive feedback with many noting excellent value for money given the prime location.
Overall, the location of the Seventh Heaven Hotel stands out as its key attraction, making it a top choice for those looking to stay right in the middle of the action in Shanghai.
Breakfast
Seventh Heaven Hotel is strategically located, offering convenient access to a variety of nearby restaurants and a Starbucks just across on a side street. However, one notable downside mentioned frequently by guests is the absence of a dedicated breakfast service at the hotel. Many guests have expressed a desire for even a simple breakfast option, although it seems the hotel currently does not provide breakfast, either complimentary or for purchase. Though some guests find ways to manage without an in-house breakfast, others have pointed out that the lack of breakfast options and extra services leaves room for improvement. Additionally, while some sort of breakfast is available, it is criticized for its limited variety, primarily consisting of bread and milk or toast and coffee. A more diverse selection could significantly enhance the guest experience. Overall, the breakfast offering at Seventh Heaven Hotel is an area with considerable opportunities for enhancement, despite its otherwise favorable location.
Rooms
Seventh Heaven Hotel offers spacious and clean rooms, which many guests find to be comfortable and well-maintained. The rooms are often described as large and roomy with a charming old-fashioned style that adds to their appeal. Despite some of the hotel's age showing in certain areas, it is generally kept in good condition. Family rooms, in particular, are noted for their ample space.
However, there are a few recurring issues. Some guests mention that the rooms could benefit from minor renovations and repairs, particularly concerning old fixtures and faulty drainage in the bathrooms. Additionally, a few rooms have problems with windows not closing completely and occasional unpleasant odors.
Overall, the hotel's rooms provide a satisfactory experience with their generous size and cleanliness, making it a reasonable choice for travelers, especially when considering the price-performance ratio.
Beds
The beds at Seventh Heaven Hotel have sparked varied reactions from guests with a blend of opinions leaning towards both comfort and firmness. While many guests praised the beds for being very comfortable, clean and spacious, some found them to be on the harder side. Descriptions such as big and comfortable were commonly mentioned. However, other guests compared the firmness of the beds to sleeping on a board or stone, indicating variance in individual comfort levels. Despite this, the general consensus points towards a positive perception of the beds, especially highlighting the pleasant room space and overall comfortability during the stay.
Cleanliness
Seventh Heaven Hotel offers guests a generally clean and well-maintained environment with rooms that are frequently described as very clean, tidy and spacious. The hotel provides daily room cleaning and many guests noted the politeness and efficiency of the cleaning staff. Although the hotel is showing signs of aging, particularly around the windows, many reviews emphasized the cleanliness of the rooms, which are comfortable and equipped with clean toilets and air conditioning.
However, some reviews highlighted inconsistencies with a few guests mentioning that their rooms were not cleaned properly or that the overall cleanliness could be improved. Despite these occasional issues, the majority of guests were satisfied with the level of cleanliness, especially considering the hotel's price point, making it a solid choice for budget-conscious travelers. Additionally, guests appreciated the comfortable beds and the efforts in maintaining a welcoming environment.
Staff
Seventh Heaven Hotel consistently garners positive feedback for its staff. Guests frequently highlight the friendly, helpful and accommodating nature of the staff, making interactions pleasant. The reception team is often praised for their ability to assist guests and provide excellent service with many reviews noting their proficiency in English, which greatly aids in communication and makes checking in smooth and efficient.
Several guests specifically mention the attentiveness and politeness of the staff, appreciating their willingness to help with various requests, including restaurant and taxi directions. Although there are occasional remarks about staff not being overly willing to assist or provide specific amenities like ice and glasses, these instances seem rare compared to the generally positive reviews.
Housekeeping and service standards at the hotel also receive commendations with guests feeling well cared for during their stay. The reception's readiness to speak English and provide information contributes significantly to the overall pleasant experience.
Overall, reviews underline that while there are minor areas for improvement, the staff at Seventh Heaven Hotel largely contributes to a welcoming and supportive atmosphere, ensuring guests feel valued and well-assisted throughout their stay.
Wi-Fi
Seventh Heaven Hotel offers a mixed experience with its Wi-Fi service. On the positive side, guests have noted that the Wi-Fi is great and allows for proper usage, complementing the hotel's excellent location, comfortable beds and reliable showers. Some reviews mention the Wi-Fi speed to be okay, suggesting it meets basic needs. However, there are recurring issues with connectivity and stability with several guests reporting weak connections, non-functional internet and unstable Wi-Fi. These concerns indicate that while the Wi-Fi can perform adequately, it may fall short for those needing a robust connection.
No, Seventh Heaven Hotel doesn't have any pool.
No, a spa isn't available at Seventh Heaven Hotel.
No, Seventh Heaven Hotel doesn't allow dogs.
No, parking facilities aren't available at Seventh Heaven Hotel.