Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy
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Summary of reviewsSwissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy, located in the heart of the bustling Jing’an district, boasts an enviable location that consistently impresses its guests. Strategic proximity to Jing’an Temple, Jing’an Park, shopping centers and diverse dining options makes it an ideal spot for both leisure and business travelers. The hotel is just a minute's walk from the Jing’an Temple metro station, offering easy access to West Nanjing Road and other city attractions, providing significant convenience.
Guest reviews highlight the hotel's rooms for their spaciousness, cleanliness and practical furnishings. Comfortable beds with ample pillows ensure a restful stay. The bright and large rooms are equipped with quality amenities, including ample plug points and well-lit bathrooms. While the hotel presents as an older five-star establishment, guests generally find the facilities well-maintained, although some suggest room updates could modernize their appeal.
Cleanliness is another strong point of Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy with rooms described as very clean and comfortable. Despite the hotel’s age, the high cleaning standards, coupled with a tranquil atmosphere and friendly staff, contribute positively to guest experiences. Minor gripes about early room cleaning times do not overshadow the overall sentiment of well-maintained accommodations.
Service quality stands out with staff frequently praised for their friendliness, professionalism and helpfulness. The front desk and executive lounge staff, in particular, are highlighted for their exceptional assistance. Efficient check-in processes and effective communication in English enhance the overall guest experience.
Free WiFi is available and generally reviewed positively for its speed and reliability, though some guests experienced connectivity issues in certain areas. The breakfast offerings, however, receive mixed reviews. Some guests appreciate the extensive selection, while others feel the quality and variety fall short of expectations for a five-star hotel. Improvements in breakfast service and variety are suggested.
Guests also comment on the gym and pool facilities. The gym is equipped with a comprehensive range of equipment, though some find it outdated and suggest a refresh. The pool is seen as a good facility for swimming, albeit with occasional closures for maintenance, which can be disappointing for guests.
In summary, Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy is celebrated for its prime location, comfortable and clean rooms and excellent service from the staff. While the breakfast and some facilities may require attention, the overall experience at this hotel remains positive, making it a recommended choice for travelers seeking convenience and luxury in the vibrant heart of Shanghai.
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Guest reviews highlight the hotel's rooms for their spaciousness, cleanliness and practical furnishings. Comfortable beds with ample pillows ensure a restful stay. The bright and large rooms are equipped with quality amenities, including ample plug points and well-lit bathrooms. While the hotel presents as an older five-star establishment, guests generally find the facilities well-maintained, although some suggest room updates could modernize their appeal.
Cleanliness is another strong point of Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy with rooms described as very clean and comfortable. Despite the hotel’s age, the high cleaning standards, coupled with a tranquil atmosphere and friendly staff, contribute positively to guest experiences. Minor gripes about early room cleaning times do not overshadow the overall sentiment of well-maintained accommodations.
Service quality stands out with staff frequently praised for their friendliness, professionalism and helpfulness. The front desk and executive lounge staff, in particular, are highlighted for their exceptional assistance. Efficient check-in processes and effective communication in English enhance the overall guest experience.
Free WiFi is available and generally reviewed positively for its speed and reliability, though some guests experienced connectivity issues in certain areas. The breakfast offerings, however, receive mixed reviews. Some guests appreciate the extensive selection, while others feel the quality and variety fall short of expectations for a five-star hotel. Improvements in breakfast service and variety are suggested.
Guests also comment on the gym and pool facilities. The gym is equipped with a comprehensive range of equipment, though some find it outdated and suggest a refresh. The pool is seen as a good facility for swimming, albeit with occasional closures for maintenance, which can be disappointing for guests.
In summary, Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy is celebrated for its prime location, comfortable and clean rooms and excellent service from the staff. While the breakfast and some facilities may require attention, the overall experience at this hotel remains positive, making it a recommended choice for travelers seeking convenience and luxury in the vibrant heart of Shanghai.
Business Hotel
The Swissôtel Grand Shanghai features comprehensive business facilities, including meeting rooms and business center services. Its central location provides convenient access to commercial and entertainment areas.
Hotel with Parking
The Swissôtel Grand Shanghai provides parking and is located in the Jing'an district. It's recognized for its excellent service and facilities for both business and leisure travelers.
Hotel with Gym
Swissôtel Grand Shanghai offers a fully equipped gym, a heated indoor swimming pool, a private Jacuzzi, and a sauna as part of its health club & spa.
Hotel with Heated Pool
The Swissôtel Grand Shanghai features a large 20-meter indoor heated pool. A separate wading pool is available for children, making it suitable for families. The pool is part of The Spa & Sport facilities at the hotel.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
5-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of Shanghai's bustling Jing’an district, the Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy offers an enviable location that consistently impresses its guests. This five-star hotel is ideally situated near Jing’an Temple and Jing’an Park, providing quick access to the city's major attractions. The surrounding area is teeming with luxurious shops, diverse dining options, lively bars and various cafes.
Accessibility is a key highlight with the hotel just a minute’s walk from Jing’an Temple metro station and near West Nanjing Road, making it convenient to explore Shanghai. Guests consistently praise the location for its proximity to shopping centers and subway lines, allowing for easy commutes to other parts of the city. Additionally, the hotel's central position means essential amenities and entertainment options are never far away.
With such a prime location, guests find it incredibly convenient for both leisure and business trips. The region is well-connected by public transport, ensuring quick rides to various city attractions. Besides its strategic location, the hotel is noted for its clean, comfortable and spacious rooms along with helpful and friendly staff. Whether you are here for a short stay or an extended visit, the Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy’s location is a standout feature, making it a top choice for travelers seeking convenience and luxury in the vibrant heart of Shanghai.
The breakfast at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy receives mixed reviews from guests. While some guests find the breakfast offerings to be extensive with a large selection and a good variety to choose from, others feel that the quality does not live up to the hotel’s standards. Positive comments highlight the broad range of options, including delicious items and a well-maintained buffet. Criticisms, however, point to the breakfast as being average with instances of underwhelming quality and lackluster variety compared to other hotels in the same price range. Service awareness among staff during breakfast also has room for improvement and some guests note that the buffet lacks daily changes and sufficient choices of breakfast cheeses. Despite some guests finding the breakfast expensive, others appreciate its completeness and overall good quality, though there is a consensus that there is potential for improvement in both variety and service.
Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy offers a largely positive experience with its rooms being highlighted by many guests for their comfort and cleanliness. The rooms are generally described as well-furnished, spacious and practical. Beds are consistently praised for their comfort and ample pillow provisions, contributing to a restful stay. Many guests appreciate the bright and large rooms, noting sufficient space for activities such as professional video calls. Quality amenities like plug points and spacious bathrooms with good lighting are also valued.
While the hotel is noted to be an older five-star establishment, the facilities and room cleanliness are well-maintained. Some guests suggest the rooms could benefit from a facelift to modernize their appeal. The hotel also draws compliments for its impressive lobby, convenient location and stunning views from the rooms. Additional features like a nice indoor pool and gym enhance the overall experience with several guests enjoying upgrades and the overall convenience of the hotel’s location. Despite some noting the need for room updates, the general consensus suggests a comfortable and pleasurable stay at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy.
At the Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy, guests frequently commend the high quality and comfort of the beds. They consistently note that the beds, pillows and quilts are exceptionally comfortable, contributing to a restful night's sleep. Reviewers also highlight the new and good quality sheets, further enhancing the sleeping experience. The emphasis on excellent bed and pillow quality appears to be a standout aspect of the hotel. Additionally, guests have positive remarks regarding the spacious and comfortable rooms, efficient Wi-Fi and notably friendly staff. Enhanced COVID management practices have also been acknowledged, adding to the overall sense of safety and care.
Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy is a hotel that has garnered commendable feedback for its cleanliness. Guests consistently describe the rooms as very clean and comfortable, emphasizing a sense of quietness and tranquility that adds to the overall relaxing experience. The hotel's cleaning standards are highlighted by numerous reviews praising the tidy conditions and the well-maintained large bathrooms.
Several visitors noted that while the hotel appears to be old and could benefit from a facelift, this did not detract significantly from their stay. Positive comments on the friendly and helpful staff further enhance the perception of cleanliness and overall service quality. The location also receives high praise for being convenient and geographically advantageous for business and leisure travelers alike.
Despite minor issues like early room cleaning times and some comments about the age of the facilities, the combination of cleanliness, friendly staff and favorable location makes Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy a reliable choice for visitors. The hotel manages to maintain a high standard of cleanliness, making it a recommended stay in the heart of the city.
Guests consistently commend the staff at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy for their outstanding service. The team is frequently described as friendly, polite and highly professional. Many reviews specifically highlight the helpful and accommodating nature of both the front desk and executive lounge staff. The check-in process is notably smooth with particular praise for individuals like Miss Hu who provide exceptional assistance and warmth to guests.
The reception and housekeeping teams also earn high marks for their professionalism and attentiveness. Guests appreciate the ability of the staff to communicate effectively in English, which enhances the overall experience. The hotel's service attitude is described as wonderful with a noticeable emphasis on guest satisfaction and comfort.
Visitors also note the effective COVID management practices and the welcoming atmosphere upon arrival. Overall, the exemplary service, combined with a great location, makes the Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy a highly recommended choice for travelers.
Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy offers free WiFi with generally positive feedback on internet speed and accessibility. The connection is reliable and access is straightforward for most guests. However, there are some noted issues with WiFi reliability, particularly in the far corners of the hotel. A few guests found the WiFi difficult to connect to via WeChat or phone number. Despite these few problems, many visitors enjoyed good WiFi, in addition to clean, comfortable accommodations and friendly staff.
The gym at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy receives mixed reviews from guests. Many appreciate its size and comprehensive range of equipment, considering it good and well-equipped. However, some note that the equipment is outdated and that the fitness center feels a bit classic, suggesting it could benefit from a renewal. Despite these points, the gym, along with the spa facilities, is generally viewed favorably, even though the pool and gym staff service have received some criticism. While the swimming pool is often praised for being suitable for swimming, there have been instances where it was closed, affecting guests' experiences. Overall, the gym and spa offer a solid option for fitness-minded visitors, but improvements could enhance the overall experience.
The pool at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy receives mixed feedback from guests. Many appreciate the large, warm 20m swimming pool, noting it as a good facility for a proper swim. The availability of a pleasant swimming pool and gym is frequently mentioned as a positive aspect, adding value to the overall experience. However, some guests reported that the pool, along with the spa area, was closed for maintenance during their stay, which was a disappointment for them. Additionally, a few mentioned that the pool area seems old, indicating a need for refurbishment. Overall, when operational, the pool area and associated facilities are considered a significant advantage for the hotel.
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Location
Accessibility is a key highlight with the hotel just a minute’s walk from Jing’an Temple metro station and near West Nanjing Road, making it convenient to explore Shanghai. Guests consistently praise the location for its proximity to shopping centers and subway lines, allowing for easy commutes to other parts of the city. Additionally, the hotel's central position means essential amenities and entertainment options are never far away.
With such a prime location, guests find it incredibly convenient for both leisure and business trips. The region is well-connected by public transport, ensuring quick rides to various city attractions. Besides its strategic location, the hotel is noted for its clean, comfortable and spacious rooms along with helpful and friendly staff. Whether you are here for a short stay or an extended visit, the Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy’s location is a standout feature, making it a top choice for travelers seeking convenience and luxury in the vibrant heart of Shanghai.
Breakfast
Rooms
While the hotel is noted to be an older five-star establishment, the facilities and room cleanliness are well-maintained. Some guests suggest the rooms could benefit from a facelift to modernize their appeal. The hotel also draws compliments for its impressive lobby, convenient location and stunning views from the rooms. Additional features like a nice indoor pool and gym enhance the overall experience with several guests enjoying upgrades and the overall convenience of the hotel’s location. Despite some noting the need for room updates, the general consensus suggests a comfortable and pleasurable stay at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy.
Beds
Cleanliness
Several visitors noted that while the hotel appears to be old and could benefit from a facelift, this did not detract significantly from their stay. Positive comments on the friendly and helpful staff further enhance the perception of cleanliness and overall service quality. The location also receives high praise for being convenient and geographically advantageous for business and leisure travelers alike.
Despite minor issues like early room cleaning times and some comments about the age of the facilities, the combination of cleanliness, friendly staff and favorable location makes Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy a reliable choice for visitors. The hotel manages to maintain a high standard of cleanliness, making it a recommended stay in the heart of the city.
Staff
The reception and housekeeping teams also earn high marks for their professionalism and attentiveness. Guests appreciate the ability of the staff to communicate effectively in English, which enhances the overall experience. The hotel's service attitude is described as wonderful with a noticeable emphasis on guest satisfaction and comfort.
Visitors also note the effective COVID management practices and the welcoming atmosphere upon arrival. Overall, the exemplary service, combined with a great location, makes the Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy a highly recommended choice for travelers.
Wi-Fi
Gym
Pool
Yes, Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy.
No, Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy doesn't allow dogs.
Yes, parking facilities are available at Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy.
Yes, Swissôtel Grand Shanghai - Stroll down West Nanjing Road and soak in downtown Shanghai vibrancy has a gym.
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