Conrad Shanghai, located in the vibrant heart of the city on Nanjing Road Pedestrian Street, offers a prime location that appeals to both leisure and business travelers. Its strategic placement provides convenient access to top tourist attractions such as the Bund and Yuyuan Garden, along with easy transport options like People's Square and multiple metro stations.
Guests are particularly impressed by the hotel's breakfast offerings, which boast a variety of Asian and Western dishes, making it a highlight of their stay. The diverse and delicious buffet caters to international tastes, with special touches like fresh noodles and ice cream.
The spacious, well-appointed rooms are often praised for offering stunning views of Shanghai, contributing to a memorable experience. Despite minor maintenance concerns, the rooms are well-equipped with modern conveniences and high-quality amenities, ensuring guest comfort. Cleanliness is emphasized across reviews, with guests noting the hotel's spotless environments and well-maintained facilities.
The staff at Conrad Shanghai are frequently commended for their warmth and professionalism, consistently providing attentive and friendly service that enhances the overall guest experience. While occasional language barriers are noted, the staff’s dedication often creates a welcoming, family-like atmosphere.
The hotel’s amenities, including a well-equipped gym and a luxurious swimming pool, receive positive feedback. The gym's size and variety of equipment are appreciated, and the pool facilities, including a jacuzzi and sauna, contribute to an enjoyable stay. The beds also garner praise for their exceptional comfort and luxury, ensuring a restful night's sleep.
Conrad Shanghai is generally viewed as a luxurious hotel, with many guests likening its atmosphere and services to other renowned five-star establishments in East Asia. While some feel certain aspects could benefit from updates to match the five-star standard fully, most reviews highlight the hotel’s overall excellence, making it a highly recommended choice for visitors to Shanghai.
The Hilton Garden Inn Shanghai Hongqiao NECC offers a highly favorable experience for guests, highlighted by its prime location near the National Exhibition and Convention Center (NECC), making it an ideal choice for event attendees. The easy access to Hongqiao Airport and the main railway station, along with an array of dining options and availability of taxis, enhances its convenience, despite being somewhat distant from Shanghai's city center.
The hotel's breakfast selection is impressive, offering a diverse array of Chinese and Western cuisine that garners high praise for both its quality and variety. Guests commend the delicious and satisfying meal options, which include a broad selection of salads and fresh fruits, all set in a pleasant dining atmosphere with friendly, attentive service.
Rooms at the Hilton Garden Inn are noted for their spaciousness, cleanliness, and comfort. Guests appreciate the comfortable beds and well-maintained facilities, which contribute to a restful and pleasant stay. The hotel's commitment to cleanliness is further emphasized by the immaculate and well-maintained condition of both the rooms and the establishment overall.
The exemplary service from the hotel staff stands out, with guests frequently mentioning the team's helpfulness and friendliness. The staff's efforts to ensure a pleasant stay, including good English communication skills and a kind demeanor, leave a lasting positive impression on visitors.
Overall, Hilton Garden Inn Shanghai Hongqiao NECC is praised for its convenient location, excellent dining, comfortable accommodations, and outstanding service, making it a reliable and welcoming choice for travelers.
The Kerry Hotel Pudong, Shanghai is a highly recommended hotel for families looking for a fun and enjoyable stay. The hotel offers a great play area for kids with thrilling slides and a discount for unlimited entry during the stay period. The buffet breakfast is also highly praised by guests for its wide variety of options, quality of food and excellent coffee. Although some guests mentioned minor issues such as a crowded restaurant and a long distance to retrieve food, the overall dining experience was delicious with good choices and high-quality dining. While the hotel is a bit away from the city center, it's perfect for relaxing with your family and creating lasting memories.
The Shanghai Marriott Marquis City Centre offers guests a luxurious stay in the heart of Shanghai, consistently receiving high praise for its strategic location. Its proximity to major landmarks like People's Square, Nanjing Road and the Bund, coupled with easy access to multiple metro stations, makes it exceptionally convenient for travelers interested in shopping, sightseeing and exploring the vibrant city life.
Guests commend the hotel's breakfast for its wide variety and quality with a selection that includes both Chinese and Western dishes. Freshly baked goods are a notable highlight. However, some find the offerings repetitive after a few days and the breakfast environment can be a bit crowded and noisy. Yet, the overall sentiment toward the breakfast service remains positive.
The rooms at this Marriott hotel are another standout feature, characterized by their impressive spaciousness, modern design and high standards of cleanliness. Guests enjoy super comfortable beds, cozy furnishings and many rooms boast stunning city views. While the bathroom amenities could use some updating, the overall room experience is marked by comfort and functionality.
The hotel's cleanliness aligns with Marriott's high standards, ensuring a refreshing and hygienic stay. The facilities appear new and well-maintained, contributing to a pleasant atmosphere.
The staff at the Shanghai Marriott Marquis City Centre are frequently highlighted for their friendliness and professionalism. They are dedicated to providing thoughtful and attentive service, even overcoming language barriers to assist guests effectively. Noteworthy individuals like "Camelia," "Jose," and Mr. Jack at the front desk receive specific praise for their exceptional hospitality.
However, the hotel's Wi-Fi service is an area needing improvement. Guests often report slow speeds, unstable connections and difficulty logging in with additional issues like lack of VPN support and blocked websites being common complaints.
On the upside, the hotel's gym is highly regarded for its spaciousness and extensive equipment, making it a top amenity for fitness enthusiasts.
Lastly, the comfort of the beds garners high approval with guests appreciating the large size and overall comfort, although some find the pillows too soft.
In summary, the Shanghai Marriott Marquis City Centre excels in location, room quality, cleanliness, staff service and gym facilities, making it a preferred choice for both leisure and business travelers visiting Shanghai. However, an upgrade in Wi-Fi services and slight enhancements in breakfast variety and bathroom amenities could further elevate the guest experience.
THE ONE Shanghai Downtown, Vignette Collection by IHG is highly regarded for its exceptional location in the heart of Shanghai. Guests frequently highlight its convenience, being within walking distance to key attractions like Nanjing Road and People's Square, as well as its close proximity to metro stations, upscale shopping centers, and diverse dining options. The mix of central yet tranquil surroundings offers guests a refreshing retreat from the bustling city atmosphere.
The hotel's rooms receive considerable praise for their spaciousness, cleanliness, and modern amenities such as washing machines and kitchenettes, making them particularly suitable for long stays or families. Guests enjoy the comfortable beds and the stylish, well-kept interiors, despite occasional comments about minor maintenance needs.
Cleanliness is a strong point, with visitors appreciating the pristine condition of the rooms and the hotel's dedication to hygiene, although some note a need for renovations in certain areas. The staff consistently earn commendations for their friendliness and attentiveness, creating a warm and welcoming environment for guests. The concierge service, often described as helpful and proactive, further enhances the overall experience, despite some occasional language barriers.
Feedback on the breakfast service is varied; while some guests enjoy the combination of Chinese and Western options, others desire more variety and find it falls short of international standards. Despite these mixed reviews, some guests find the breakfast offerings to be among the best they’ve had in China. The WiFi service presents a similar dichotomy, with some visitors experiencing strong and reliable connections and others facing inconsistent performance.
In terms of its five-star status, opinions are divided. While some guests view their stay as one of the best hotel experiences in China, others feel it doesn't fully meet the expectations associated with the Kempinski brand, pointing out areas such as breakfast variety and the lack of a swimming pool. Regardless, the hotel's excellent location, comfortable accommodations, and dedicated staff make it a compelling choice for travelers visiting Shanghai.
The Sukhothai Shanghai is highly regarded for its prime location, offering guests a tranquil retreat amidst Shanghai's vibrant urban landscape. Situated in a chic and serene neighborhood, the hotel provides convenient access to important shopping centers like the HKRI Taikoo Hui complex and convenient metro connections to other city attractions. The peaceful ambiance is perfect for relaxed strolls, while business and leisure activities remain easily accessible. The hotel’s elegant surroundings and thoughtfully designed accommodations contribute to a comfortable and inviting atmosphere.
Guests consistently praise the luxurious and spacious rooms for their modern aesthetics and attention to detail. The rooms boast clean, beautiful interiors equipped with top-tier amenities, making them ideal for relaxation and work. Even the bathrooms receive commendations for their design and cleanliness, emphasizing the hotel's commitment to providing an exceptional stay. Minor critiques on lighting conditions barely detract from the overwhelmingly positive reception.
The breakfast experience at The Sukhothai Shanghai delights guests with an extensive and delectable selection catering to diverse tastes. Western and Eastern dishes are both well-loved, with the quality of food and culinary expertise receiving special mentions. In-room dining options reflect the same high standards, ensuring a delightful start to each day.
Hygiene and cleanliness are cornerstones of the hotel’s service, with guests frequently expressing satisfaction with the spotless rooms and common areas. Facilities such as the pool and spa are impeccably maintained, enhancing the overall premium experience. The professional housekeeping staff upholds the hotel's high cleanliness standards, making it a favored choice for those prioritizing hygiene.
The hotel's staff are celebrated for their friendliness, efficiency, and willingness to go the extra mile to ensure enjoyable stays. From check-in to dining, the service is personable and attentive, with English-speaking staff facilitating smooth communication. Personalized touches and a welcoming attitude contribute to the hotel's reputation for exceptional service.
While the pool does lack natural light, its well-maintained condition, consistent temperature, and additional spa facilities create a relaxing wellness environment. The poolside refreshments further enhance the serene experience. Guests find the thoughtful management of this facility to be an asset to the hotel.
Renowned for its plush and generously-sized beds, The Sukhothai Shanghai ensures a restful night's sleep, with luxurious linens and bedding heightening the comfort. The spaciousness of the rooms harmonizes with the lavish bedding, creating a relaxed and opulent experience for guests.
Overall, The Sukhothai Shanghai defines luxury with its sophisticated ambiance, combining elegance with comfort. Its reputation as a leading luxury spot in Shanghai is well-deserved, marked by exquisite decor, exceptional service, and a commitment to delivering an unparalleled stay.
YaTi by Artyzen Hongqiao Shanghai - Korean Street is an attractive choice for travelers due to its prime location in the heart of Koreatown, offering modern interiors and easy access to a variety of amenities. Guests appreciate the hotel's proximity to major transport hubs like Hongqiao Railway Station and Hongqiao Airport, as well as the metro, facilitating seamless travel. Located near major shopping destinations like Vientiane City and The Mix C Mall, the hotel provides plenty of shopping and dining options. The vibrant surroundings, lined with restaurants on Korean Street, further enhance the appeal for those keen on diverse culinary experiences.
The hotel's interiors are impressively modern and stylish, with clean and cozy rooms that leave a lasting impression. Despite their compact size, the rooms are functional and thoughtfully designed to maximize convenience, featuring amenities such as cleverly combined washbasin and beverage stations. A standout feature is the spacious, comfortable beds that contribute to a restful sleep, further enhanced by the quiet atmosphere.
Cleanliness is a significant highlight, with guests praising the hotel's commitment to maintaining a pristine environment. The modern and bright ambiance extends from the lobby to the guest rooms, adding to the overall comfort and satisfaction of visitors. Friendly and attentive staff enhance the stay, noted for their excellent English skills and warm, professional service, which includes accommodating special requests and ensuring a memorable experience.
While the breakfast receives mixed reviews for its limited variety, guests generally find it satisfactory, with the quality and taste deemed adequate. The hotel's strength lies in its overall comfort and excellent facilities, making it a compelling choice for travelers to Shanghai seeking convenience, relaxation, and outstanding service paired with a lively and innovative atmosphere.
The Vienna International Hotel Shanghai Pudong Airport Free Trade Zone consistently receives positive feedback for its excellent location, especially for transit passengers and those with early morning flights. The frequent and efficient shuttle service to Pudong Airport (15-25 minutes away) and Disneyland enhances convenience, making the hotel a top choice for practicality during layovers or short stays. While the surrounding industrial area lacks nearby shops and restaurants and isn't ideal for extended stays or city explorations, the hotel's clean, modern and reasonably priced accommodations make up for it.
Guests appreciate the good variety and quality of the breakfast buffet, which includes a mix of Chinese and international options. Though the hotel does not offer dinner services, external dining options nearby provide acceptable alternatives. A noteworthy feature is the use of a robot to deliver takeaway orders directly to rooms, despite the meals being a bit expensive.
The rooms are frequently praised for their spaciousness, cleanliness and comfort, boasting large, comfy beds and modern decor. While some issues with soundproofing and occasional unpleasant smells are mentioned, these do not overshadow the generally positive experiences. The amenities, including bottled water, milk, snacks and strong showers, add to the comfort.
Cleanliness is a standout feature with well-maintained rooms and facilities receiving high marks. The diligent cleaning staff ensures all areas, from rooms to common spaces, are spotless.
The staff is another highlighted aspect, recognized for their responsiveness, kindness and professionalism. Despite language barriers, their enthusiasm and helpfulness shine through. Special mentions are often made for individuals like the shuttle bus driver, Mr. Qiao and receptionists Fang Fang and Ping Ping, who enhance guest experiences.
The hotel does face criticisms regarding its inconsistent WiFi, which can be slow and unreliable, posing challenges for those needing dependable internet. However, the parking and shuttle services, managed by the efficient driver Mr. Pan, receive positive reviews for their convenience and reliability.
Family-friendly amenities, such as spacious rooms, attentive service and thoughtful touches like milk and snacks, make the hotel a comfortable option for those traveling with children. The shuttle service to Disney is particularly appreciated by families.
Business travelers find the hotel offers clean and comfortable accommodations with practical facilities, such as a working desk in the rooms and self-service laundry machines. Though WiFi issues may hinder business activities, the overall value, location and top-notch customer service make it a viable choice for business stays near Pudong Airport.
Overall, the Vienna International Hotel Shanghai Pudong Airport Free Trade Zone offers a clean, comfortable and well-serviced stay primarily for transit, business travelers and families with its proximity to the airport, reliable shuttle service and attentive staff being its most praised features.
The JW Marriott Shanghai at Tomorrow Square is highly praised by guests for its amazing location in the heart of the city, making it easy to explore and travel to different parts of the city. The breakfast buffet is also positively reviewed with a wide selection of choices and great service. The rooms are described as clean, comfortable and convenient with stunning views of the city. The staff is friendly, professional and incredibly supportive, providing a top-notch experience for guests. While there may have been occasional issues with lost items and limited breakfast ingredients, overall, the hotel is highly recommended for its excellent service, good rooms, nice bathrooms and cleanliness.
Park Hyatt Shanghai is a sophisticated 5-star hotel in the heart of Lujiazui business district in Pudong. Occupying floors 79 to 93 of the Shanghai World Financial Center (SWFC), it is one of the highest hotels in the world. Take in sweeping views of the city skyline and Huangpu River from any of its 174 luxury rooms and suites or enjoy a choice of restaurants. The hotel is also home to the renowned Water's Edge Spa and is an ideal venue for meetings and weddings.
Summary of reviews
The Park Hyatt Shanghai is a highly recommended hotel with exceptional panoramic views of the city and Huangpu River. The breakfast buffet offers a wide range of options that guests found to be very tasty and the design of the breakfast area is also complimented. The rooms are comfortable and spotlessly clean with luxurious amenities in the bathrooms. Some rooms have connecting doors and high ceilings, adding to the grand and spacious feel. Although some rooms showed signs of wear and tear, the hotel's hardware and facilities exceed any complaints. Overall, guests have had a positive experience at the Park Hyatt Shanghai.
Courtyard by Marriott Shanghai Central is a highly recommended hotel thanks to its exceptional location, outstanding breakfast offerings, spacious rooms, high cleanliness standards and exceptional staff. Situated in the heart of Shanghai, the hotel is just a short walk from the Hanzhong Road subway station and near the Shanghai Railway Station, making city exploration convenient. The quiet but well-connected area around the hotel features abundant cafes, restaurants and convenience stores, catering to a variety of guest needs.
The hotel offers a delightful breakfast experience, providing a diverse buffet with both Eastern and Western cuisines, including Chinese, European and Indian dishes. Praised for its variety, freshness and flavorful food, the breakfast is rated as fitting for a 4-star establishment. Friendly and attentive staff further enhance this positive dining experience.
The rooms are spacious, clean and comfortable with some providing panoramic city views. While some guests find the beds slightly hard, the majority appreciate their comfort and the restful sleep they provide. Cleanliness is consistently noted as exceptional with daily thorough cleaning and a well-maintained environment. Hospitality from cleaning staff adds to the overall positive experience.
Staff across the hotel, from the concierge to receptionists, are frequently praised for their friendliness, helpfulness and professionalism. Their commitment to resolving issues promptly and providing useful information contributes positively to guests' stays. The hotel pool, though somewhat shallow and better suited for children, offers a pleasant, heated indoor environment that is generally less crowded, providing a serene swimming experience for families.
In summary with its prime location, excellent breakfast, comfortable and clean rooms and exceptional service, Courtyard by Marriott Shanghai Central stands out as an ideal choice for both business and leisure travelers.
The JW Marriott Marquis Hotel Shanghai Pudong offers an inviting retreat nestled along the Huangpu River, providing guests with stunning river views and a peaceful ambiance away from Shanghai's central hustle and bustle. Its location, despite being slightly off the beaten path, combines convenience with a touch of exclusivity, making it ideal for those seeking a quieter visit while still able to enjoy the scenic surroundings.
The breakfast experience at the hotel garners high praise for its impressive variety and freshness, offering a delightful blend of international and Chinese cuisine. Guests appreciate the wide selection, including vegetarian options and alternatives without pork. Despite occasional crowding and queues, breakfast remains a satisfying start to the day with its diverse and delicious offerings.
Rooms at the hotel are described as spacious, comfortable, and impeccably clean, reflecting a commitment to modern luxury. Guests relish the beautiful decoration and well-appointed nature of the rooms, which are enhanced by modern amenities and spectacular views of Shanghai from higher floors. This combination of spaciousness, elegance, and stunning visuals creates an outstanding setting for relaxation and enjoyment.
Cleanliness is a hallmark of the hotel, with guests noting the meticulous attention to detail and impressive housekeeping standards. The clean and modern atmosphere is complemented by friendly and efficient staff, contributing to a welcoming environment.
The hotel's staff consistently receive accolades for their exceptional service, characterized by friendliness, attentiveness, and professionalism. Guests frequently commend the staff's English language skills, efficiency, and thoughtful engagement, particularly at reception. This exemplary service plays a pivotal role in enriching the hospitality experience, leaving guests feeling well cared for and satisfied throughout their stay at the JW Marriott Marquis Hotel Shanghai Pudong.
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