Panorama Naama Heights
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Summary of reviewsPanorama Naama Heights offers a mixed yet generally positive experience. Situated in a serene setting with well-maintained facilities, the hotel is a fair distance from Naama Bay and the beach. Although its remote location can be inconvenient for guests without transportation, a shuttle bus service to key areas provides some relief. The proximity to nature and the tranquility of the surroundings are appealing for those seeking a quiet retreat.
The breakfast buffet has received varied feedback but is largely appreciated for its range and quality with some guests describing it as a delight for a four-star hotel. The friendly restaurant team enhances the meal experience despite some criticisms about repetition and specific food quality issues.
Dinner at the hotel is praised for its value and culinary offerings with particular commendation for the barbecues and buffet variety. However, a repeated menu and less appealing desserts are noted.
Rooms at Panorama Naama Heights receive both praise and criticism. Many find the rooms spacious, clean and comfortable with pleasant pool views and modern furnishings. Nonetheless, some guests point out maintenance issues and cleanliness shortcomings, indicating room for improvement.
Cleanliness across the hotel gets mixed reviews. While some guests remark on the hotel’s overall cleanliness and the diligent housekeeping staff, others report specific cleanliness issues in rooms and common areas.
Staff members, particularly those at reception, are frequently commended for their friendliness, helpfulness and professionalism. Specific individuals receive special mentions for their exceptional service, significantly enhancing the guest experience.
The pool and aqua park area stand out as highlights, loved by both adults and children. The well-maintained pools, scenic views and proximity to the restaurant contribute to their popularity, though the lack of heating during winter is noted.
Families find Panorama Naama Heights particularly suitable with children enjoying the various amenities. The family-friendly environment and staff's exceptional service make it a compelling choice for families on vacation.
Comfortable beds, featuring flat and firm mattresses with quality linens, receive positive mentions, though occasional issues with bed cleanliness are reported.
While the hotel's overall quality and amenities align with its budget-friendly promise, the inconsistent WiFi service, solely available in the lobby and often unstable, is a significant drawback. The hotel’s four-star rating garners mixed opinions with some guests acknowledging areas needing improvement, yet others appreciate the facilities and services provided, especially given the cost.
In summary, Panorama Naama Heights offers a largely positive vacation experience, particularly for guests valuing tranquility and family-friendly services, despite certain areas like connectivity and room maintenance needing attention.
Categories
The breakfast buffet has received varied feedback but is largely appreciated for its range and quality with some guests describing it as a delight for a four-star hotel. The friendly restaurant team enhances the meal experience despite some criticisms about repetition and specific food quality issues.
Dinner at the hotel is praised for its value and culinary offerings with particular commendation for the barbecues and buffet variety. However, a repeated menu and less appealing desserts are noted.
Rooms at Panorama Naama Heights receive both praise and criticism. Many find the rooms spacious, clean and comfortable with pleasant pool views and modern furnishings. Nonetheless, some guests point out maintenance issues and cleanliness shortcomings, indicating room for improvement.
Cleanliness across the hotel gets mixed reviews. While some guests remark on the hotel’s overall cleanliness and the diligent housekeeping staff, others report specific cleanliness issues in rooms and common areas.
Staff members, particularly those at reception, are frequently commended for their friendliness, helpfulness and professionalism. Specific individuals receive special mentions for their exceptional service, significantly enhancing the guest experience.
The pool and aqua park area stand out as highlights, loved by both adults and children. The well-maintained pools, scenic views and proximity to the restaurant contribute to their popularity, though the lack of heating during winter is noted.
Families find Panorama Naama Heights particularly suitable with children enjoying the various amenities. The family-friendly environment and staff's exceptional service make it a compelling choice for families on vacation.
Comfortable beds, featuring flat and firm mattresses with quality linens, receive positive mentions, though occasional issues with bed cleanliness are reported.
While the hotel's overall quality and amenities align with its budget-friendly promise, the inconsistent WiFi service, solely available in the lobby and often unstable, is a significant drawback. The hotel’s four-star rating garners mixed opinions with some guests acknowledging areas needing improvement, yet others appreciate the facilities and services provided, especially given the cost.
In summary, Panorama Naama Heights offers a largely positive vacation experience, particularly for guests valuing tranquility and family-friendly services, despite certain areas like connectivity and room maintenance needing attention.
Cheap Resort
Located in Naama Bay, this resort offers a convenient location and essential amenities. It is a decent option for budget travelers.
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Guest Reviews
Panorama Naama Heights, despite its beautiful and well-maintained facilities, is situated at a considerable distance from key attractions like Naama Bay and the beach. While the rooms are new and clean and the surroundings lush and green, the hotel’s location presents certain challenges for those without transportation. It lies about 1.5 to 3 km from the bustle of Naama Bay center, making walking to central areas or the beach impractical for most guests. However, a shuttle bus service is conveniently available to ferry guests to the market and beach, adding some relief to its otherwise secluded setting.
For those seeking close proximity to entertainment and services, the isolation might be a point of concern. Several reviews highlight the need to book taxis or plan in advance for shuttle services due to the hotel’s remote location, which is around 30 minutes on foot from the nearest central locations or the city beach. Despite its drawbacks in connectivity, the hotel staff, especially at reception, are noted for their helpfulness and attentiveness. All in all, Panorama Naama Heights could be suitable for travelers preferring a more tranquil setting, provided they don’t mind arranging for transportation.
At Panorama Naama Heights, guest reviews paint a mixed yet generally positive picture of the breakfast experience. Many visitors appreciated the breakfast, describing it as good and varied with some calling it a masterpiece and a delightful surprise for a four-star hotel. The buffet style is a highlight, offering a wide variety of food, which some guests found delicious and abundant.
Despite this, there are some recurring criticisms. Several guests noted that the breakfast lacked diversity with the same menu repeating daily, leading to a sense of monotony. Others commented on the quality of specific items, such as sweet bread not fitting well with eggs and salty foods, limited fruit options and subpar cheese selections. Some reviewers found the breakfast to be of a medium level, mediocre or sparse.
The breakfast area, unfortunately, lacks air conditioning, which could affect comfort. Additionally, guests mentioned that there was no wifi available in the rooms, which could be a downside for those needing internet access during their stay. On a positive note, the restaurant team's friendliness, especially that of Carlos at the bar, left a favorable impression on many.
Overall, while the breakfast at Panorama Naama Heights has room for improvement in terms of variety and certain food items, many guests still found it to be a good and enjoyable start to their day.
Panorama Naama Heights offers a mixed dining experience to its guests with some travelers highlighting the excellent cuisine, particularly praising the dinner buffet and its varied barbecues. Guests appreciated the value for money, noting that dinner for two costs around $12 with evening prices being relatively reasonable at approximately 250 EGP for a varied buffet. Many guests described the food as good, tasty and delicious.
However, there were also consistent comments about a lack of variety with some noting that the restaurant serves the same buffet daily. The dessert section at dinner appeared insufficient to some reviewers and there were contrasting opinions on the overall quality of the food, ranging from mundane and boring to downright bad.
Despite mixed reviews, the polite and friendly staff and the overall dining experience seem to have left a positive impression on many guests. While improvements could be made in variety and quality, especially regarding chicken recipes, the food was generally deemed satisfactory by numerous visitors.
Panorama Naama Heights offers rooms that have left guests with mixed impressions. On the bright side, many have praised the hotel's Deluxe Rooms for their comfort and new furniture. Travelers have found the rooms spacious, clean and often enjoy a nice pool view from their balconies. The beds are described as comfortable and daily cleaning ensures that the room remains tidy. Furthermore, the rooms have been recently renovated, adding a fresh touch to the overall experience.
However, not all reviews were glowing. Some guests noted that certain rooms appeared old and under-maintained. Issues like weak lighting, exposed wiring, broken air conditioning and insufficient towels were mentioned. The cleanliness of the rooms also came under scrutiny with reports of dust, unclean refrigerators and even mosquitoes in some cases. Additionally, furniture in some rooms was described as requiring renovation, indicating that the hotel has a bit more work to do in this area.
Despite these drawbacks, families found the hotel to be generally good, highlighting the spaciousness and comfort of the accommodations. While there are evident areas for improvement, the general quality of the rooms still managed to meet the expectations of a decent number of visitors.
Guests at Panorama Naama Heights have generally found the beds to be comfortable, highlighting that the mattresses are flat, firm and conducive to a good night's sleep. Many appreciated the spaciousness of the rooms and the considerable size of the beds. Positive feedback also often noted the clean white linens and quality towels provided. However, some reviews pointed out issues with the cleanliness of the bedsheets and occasional dissatisfaction with the overall bed quality. Despite these few concerns, the comfort and size of the beds were frequently praised by guests.
Panorama Naama Heights receives mixed reviews regarding cleanliness from its guests. On the bright side, many guests commend the hotel for its overall cleanliness with specific mentions of clean sheets and daily room cleaning. The staff is also noted for their respectfulness and willingness to assist, contributing to a pleasant holiday atmosphere. Moreover, the property is often described as clean and comfortable with several areas such as the water in the water park meeting acceptable hygiene standards.
However, there are recurring mentions of issues that detract from the hotel's appeal. Several guests reported unclean rooms with complaints about hairs and stains on sheets and pillows, musty-smelling towels and an overall shabby and dusty appearance of the property. The cafeteria's cleanliness standards were also questioned regarding its dishes and tables. Specific areas like the aqua area, too, were highlighted as very dirty and the presence of numerous cats on the hotel grounds was noted as an unpleasant aspect.
While the hotel generally offers a clean environment and dedicated staff, inconsistencies in cleanliness standards across various areas seem to detract from an otherwise comfortable stay.
The staff at Panorama Naama Heights consistently receives high praise for their friendliness, helpfulness and professionalism. Guests frequently commend specific staff members, such as Mr. Mina, Mr. Kirelos, Mr. Ahmed, Mohamed and David at the reception, for going above and beyond to ensure a pleasant stay. These individuals stand out for their warm and cooperative demeanor, consistently providing assistance with a smile. Many reviews emphasize the staff's attentiveness and willingness to accommodate guests' needs, making the overall experience more enjoyable.
Despite a few mentions of unfriendly or unhelpful encounters, the vast majority of feedback highlights the staff's positive attributes. The reception team, including staff members like Ahmed and Khaled from different service areas, are noted for their professionalism and cheerful attitudes. The restaurant staff also receives accolades for their excellent service.
Overall, the hospitality at Panorama Naama Heights is marked by a genuine effort to make guests feel welcome and taken care of, contributing significantly to positive guest experiences.
Panorama Naama Heights offers its guests a budget-friendly stay with generally positive amenities, but WiFi isn't its strong suit. The wireless internet connection is only available in the lobby area and even there, the coverage can be spotty and unstable. Guests looking to access the internet from their rooms will be disappointed, as no WiFi service extends beyond the reception area. While the lobby provides free internet access, its performance is inconsistent and unreliable, posing a challenge for those needing a dependable connection during their stay.
Panorama Naama Heights features a well-appreciated pool area that caters to both children and adults. Guests frequently highlight the large size of the main pool and the additional aqua park as significant attractions, suitable for all ages. The cleanliness of the pools receives positive remarks with many finding the pool areas well-maintained and enjoyable.
The hotel offers a beautiful and spacious pool, complemented by a small yet pleasant water park. Many visitors appreciate the scenic pool views, especially those from the pool-view rooms. The pool's proximity to the restaurant is also mentioned as a convenient feature for guests.
However, it's noted that the swimming pool is not heated during winter, which may be a consideration for some travelers. Despite some occasional criticism, the overall sentiment about the pool and its facilities is positive, making it a notable aspect of the Panorama Naama Heights experience.
Panorama Naama Heights is highly praised by families with children for its beauty and family-friendly environment. The hotel, lauded for having everything a family needs for a vacation, boasts amenities such as a children's area, a large pool and an enjoyable aqua park which the kids particularly loved. While some guests felt that additional activities for children and adults could enhance the experience, the overall feedback points to the hotel's suitability for families. The staff, especially Mr. Ahmed at the reception, received commendations for their exceptional service, adding great value to the guest experience. Many families expressed their intent to return, reinforcing the hotel's appeal as a top choice for family vacations.
Panorama Naama Heights receives mixed reviews regarding its four-star rating. While some guests feel it falls short of this standard, citing poor room conditions and a need for major repairs, others appreciate certain aspects of the hotel. The pricing seems to align with what is offered and many guests find the buffet to be a delightful surprise, surpassing expectations for a four-star establishment. The restaurant's varied and delicious food is noted as being better than other similar category restaurants. Despite some shortcomings, the hotel's efforts to improve and achieve a top rating are acknowledged and commendable.
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Location
For those seeking close proximity to entertainment and services, the isolation might be a point of concern. Several reviews highlight the need to book taxis or plan in advance for shuttle services due to the hotel’s remote location, which is around 30 minutes on foot from the nearest central locations or the city beach. Despite its drawbacks in connectivity, the hotel staff, especially at reception, are noted for their helpfulness and attentiveness. All in all, Panorama Naama Heights could be suitable for travelers preferring a more tranquil setting, provided they don’t mind arranging for transportation.
Breakfast
Despite this, there are some recurring criticisms. Several guests noted that the breakfast lacked diversity with the same menu repeating daily, leading to a sense of monotony. Others commented on the quality of specific items, such as sweet bread not fitting well with eggs and salty foods, limited fruit options and subpar cheese selections. Some reviewers found the breakfast to be of a medium level, mediocre or sparse.
The breakfast area, unfortunately, lacks air conditioning, which could affect comfort. Additionally, guests mentioned that there was no wifi available in the rooms, which could be a downside for those needing internet access during their stay. On a positive note, the restaurant team's friendliness, especially that of Carlos at the bar, left a favorable impression on many.
Overall, while the breakfast at Panorama Naama Heights has room for improvement in terms of variety and certain food items, many guests still found it to be a good and enjoyable start to their day.
Dinner
However, there were also consistent comments about a lack of variety with some noting that the restaurant serves the same buffet daily. The dessert section at dinner appeared insufficient to some reviewers and there were contrasting opinions on the overall quality of the food, ranging from mundane and boring to downright bad.
Despite mixed reviews, the polite and friendly staff and the overall dining experience seem to have left a positive impression on many guests. While improvements could be made in variety and quality, especially regarding chicken recipes, the food was generally deemed satisfactory by numerous visitors.
Rooms
However, not all reviews were glowing. Some guests noted that certain rooms appeared old and under-maintained. Issues like weak lighting, exposed wiring, broken air conditioning and insufficient towels were mentioned. The cleanliness of the rooms also came under scrutiny with reports of dust, unclean refrigerators and even mosquitoes in some cases. Additionally, furniture in some rooms was described as requiring renovation, indicating that the hotel has a bit more work to do in this area.
Despite these drawbacks, families found the hotel to be generally good, highlighting the spaciousness and comfort of the accommodations. While there are evident areas for improvement, the general quality of the rooms still managed to meet the expectations of a decent number of visitors.
Beds
Cleanliness
However, there are recurring mentions of issues that detract from the hotel's appeal. Several guests reported unclean rooms with complaints about hairs and stains on sheets and pillows, musty-smelling towels and an overall shabby and dusty appearance of the property. The cafeteria's cleanliness standards were also questioned regarding its dishes and tables. Specific areas like the aqua area, too, were highlighted as very dirty and the presence of numerous cats on the hotel grounds was noted as an unpleasant aspect.
While the hotel generally offers a clean environment and dedicated staff, inconsistencies in cleanliness standards across various areas seem to detract from an otherwise comfortable stay.
Staff
Despite a few mentions of unfriendly or unhelpful encounters, the vast majority of feedback highlights the staff's positive attributes. The reception team, including staff members like Ahmed and Khaled from different service areas, are noted for their professionalism and cheerful attitudes. The restaurant staff also receives accolades for their excellent service.
Overall, the hospitality at Panorama Naama Heights is marked by a genuine effort to make guests feel welcome and taken care of, contributing significantly to positive guest experiences.
Wi-Fi
Pool
The hotel offers a beautiful and spacious pool, complemented by a small yet pleasant water park. Many visitors appreciate the scenic pool views, especially those from the pool-view rooms. The pool's proximity to the restaurant is also mentioned as a convenient feature for guests.
However, it's noted that the swimming pool is not heated during winter, which may be a consideration for some travelers. Despite some occasional criticism, the overall sentiment about the pool and its facilities is positive, making it a notable aspect of the Panorama Naama Heights experience.
Family
4 Star
Yes, Panorama Naama Heights has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Panorama Naama Heights.
No, Panorama Naama Heights doesn't allow dogs.
Yes, parking facilities are available at Panorama Naama Heights.
No, Panorama Naama Heights doesn't have a gym.
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