Crowne Plaza Birmingham NEC by IHG, enjoys exceptional praise for its prime location, especially from event-goers and business travelers. Nestled near the NEC, Resorts World Arena, the Vox Conference Centre and major transportation hubs like Birmingham International Airport, its accessibility is a significant advantage. Guests appreciate the pleasant surrounding area with scenic views of a nearby lake, making it a favorable venue for attending concerts, exhibitions and conferences.
Breakfast at the hotel generally receives high marks with guests often describing it as amazing and delicious due to the wide variety of options—including full English, continental, vegan and gluten-free choices. Notable favorites include freshly squeezed orange juice, tasty bacon and well-prepared omelets. However, inconsistencies such as cold food, slow service due to high guest volume and occasional issues with cleanliness and equipment slightly mar the experience. Regardless, the friendly staff adept at handling dietary needs elevate the overall breakfast experience.
Dinner receives mixed reviews. Many guests found the food excellent, praising the variety and presentation of the dishes, but service issues like slow delivery and sometimes lukewarm food detract from the dining experience. While the restaurant staff are generally friendly, the bar area can be problematic with overwhelmed staff and higher prices. Restricted restaurant hours sometimes inconvenience guests.
Guest rooms mostly please with their spaciousness, cleanliness and comfort, particularly the comfy beds and modern touches. However, dated decor and occasional issues with amenities like air conditioning and the cleanliness of some rooms indicate a need for refurbishment. Despite this, the hotel's staff are frequently praised for their efficiency and friendliness, contributing significantly to a positive stay.
Cleanliness across the hotel is highly commended with rooms and communal areas maintained in excellent condition. Though minor issues crop up occasionally, the overall impression remains that the hotel is very clean and well-kept.
Staff at Crowne Plaza Birmingham NEC receive extensive kudos for their professionalism, helpfulness and friendliness. From reception to cleaning and bar staff, guests feel genuinely cared for, enhancing their overall stay. Smooth check-in and check-out processes also receive high praise.
WiFi service at the hotel has mixed reviews with many finding it reliable and strong, but a notable number reporting slow speeds and connection issues. The gym, while equipped with necessary basics, is small and limited, potentially disappointing those seeking extensive fitness facilities.
Parking at the hotel is generally convenient with ample on-site spaces and shuttle services. However, additional charges for parking are a common gripe with varied opinions on whether the fee is reasonable.
Families find the hotel particularly accommodating with spacious rooms and friendly staff creating a welcoming atmosphere. Children receive special attention, such as complimentary goodie bags at breakfast, contributing to a family-friendly vibe.
In summary, Crowne Plaza Birmingham NEC stands out for its excellent location, comfortable accommodations and attentive staff. While there are areas for improvement, especially concerning dining service speeds, room updates and WiFi stability, it remains a solid choice for travelers seeking convenience and quality service in Birmingham.
The Hilton Birmingham Metropole Hotel is a great choice for those attending events at the nearby NEC or Resorts World Arena with a convenient location close to the train station and airport. Guests rave about the modern, clean rooms and the fabulous staff at breakfast. While the breakfast selection is impressive, some guests found the buffet items cold and there were limited options for non-pork eaters. The hotel's dining options received mixed reviews with some enjoying the food in the bar while others found the Arbor buffet to be terrible and the a la carte menu lacking in options. The hotel's leisure facilities, particularly the pool and spa area, are highly praised by guests. The hotel's parking options are ample but come at a cost, which some guests found expensive. The beds are generally comfortable, although some guests found them too hard. While the hotel is described as great, it is also seen as an overpriced, upmarket Premier Inn rather than a luxury five-star accommodation. The hotel is not sufficiently accessible for wheelchair users with no easy route to an accessible toilet and a bed that is too high.
Nestled in the tranquil countryside near Dorridge, Hogarths offers an exquisite blend of accessibility and serenity, making it a favored escape for both leisure and business travelers. Its picturesque location is conveniently close to Solihull, Birmingham, and major transport links, ensuring ease of exploration while providing a peaceful retreat amidst well-maintained gardens.
The hotel's interior further complements its idyllic setting with thoughtfully designed, stylish rooms that are both comfortable and well-equipped. The cleanliness standards are consistently high, with guests praising the spotlessly clean and beautifully decorated accommodations, contributing to restful, comfortable stays highlighted by exceptionally comfortable beds.
Dining at Hogarths is a memorable experience, with guests often commending the superb restaurant quality, fresh local ingredients, and exceptional service. Breakfast garners particular acclaim for its quality and variety, featuring a widely praised full English breakfast. The staff enhances the dining experience, consistently described as friendly, attentive, and professional, contributing to a welcoming atmosphere throughout the hotel.
For families, Hogarths provides a versatile and supportive environment, perfect for gatherings and celebrations. The hotel is noted for its excellent accommodations, including family rooms thoughtfully designed for convenience and comfort. As a family-run establishment, Hogarths offers a personal touch that resonates well with guests.
Dog owners will find Hogarths to be exceptionally welcoming, with dedicated facilities and amenities for their furry companions, ensuring a comfortable stay for both pets and their owners. The extensive grounds and the option for dogs to join at breakfast and dinner add to the hotel’s appeal for pet-friendly travel.
The convenience of ample parking, including electric charging stations, enhances the overall guest experience. While minor points like additional room hangers could be improved, they do not detract from the consistently positive feedback received.
Overall, Hogarths impresses with its combination of luxury, comfort, and excellent service. It stands out as a top-tier destination for those seeking a serene, comfortable, and welcoming getaway on the outskirts of Birmingham, whether for relaxation, business, family gatherings, or dog-friendly holidays.
Forest of Arden Hotel and Country Club is a countryside gem located on the beautiful grounds of a golf course. Guests consistently rave about the lovely location, describing it as a peaceful and idyllic forest setting. The breakfast choices are extensive and well-prepared with plenty of variety and a big range of food on offer. While dinner and breakfast were generally good, some guests felt that there was room for improvement in the food and restaurant options. The rooms are generally clean and comfortable with spacious and comfy beds, although some of the decor was outdated. The staff is exceptionally friendly, attentive and helpful, going above and beyond to make their stay special. The hotel's wifi policy left a lot to be desired according to many guests. The spa facilities received mixed reviews from guests, but the pool is a popular feature among guests. Forest of Arden Hotel and Country Club is a great place for a family holiday and is the perfect destination for those who love golf. The beds are comfortable and cozy, making for a good night's sleep.
Aloft Birmingham Eastside offers a stellar lodging experience, marked by its strategically advantageous location in the heart of Birmingham. Just a short walk from prominent attractions like the Bullring Shopping Centre and Thinktank Birmingham Science Museum, the hotel is conveniently situated near Aston University and key conference venues. Despite being slightly removed from the city center, it balances accessibility and tranquility with easy access to public transportation and secure parking options nearby.
The hotel's breakfast service stands out, often described as delicious and excellent, providing a plentiful selection of fresh, hot and cold dishes. The breakfast buffet caters well to dietary requirements and the convenient weekend hours are appreciated. Similarly, the dinner experience receives high marks for quality, particularly during conferences, though slightly marred by occasional issues with a limited menu and slow service.
The rooms at Aloft Birmingham Eastside are lauded for their spaciousness, modern design and cleanliness. Guests frequently appreciate the comfort of the large, well-maintained rooms and bathrooms, which include modern amenities such as big TVs and coffee machines. The hotel's commitment to providing clean and aesthetically pleasing environments contributes to its welcoming atmosphere.
In terms of cleanliness, the hotel excels with both rooms and common areas described as spotless and fresh. This high standard of cleanliness is complemented by the friendly and helpful staff, who are consistently praised for their professional and accommodating service, enhancing the overall guest experience.
The hotel also offers reliable and complimentary WiFi, although some guests experienced occasional connectivity issues. The gym facilities are well-received, providing a clean and well-equipped space for guests to maintain their fitness routines.
Families find the hotel particularly suitable, thanks to spacious family rooms, thoughtful amenities like cots and dental kits and the staff's exceptional hospitality towards children. The comfortable beds with their cozy, spacious design and supportive pillows, contribute significantly to restful stays, reinforcing the hotel’s reputation for providing top-notch comfort.
In summary, Aloft Birmingham Eastside successfully delivers an exceptional four-star experience with its modern, clean accommodations, strategic location and high standards of service. It is a highly recommended choice for travelers seeking convenience, quality and comfort.
The Manor Hotel Solihull, BW Signature Collection offers a rewarding stay, particularly noted for its excellent location, cleanliness, friendly staff and comfortable accommodations. Located in the scenic village of Meriden, the hotel balances a tranquil rural setting with convenient proximity to the NEC and Birmingham Airport. This makes it particularly advantageous for event attendees and travelers, complemented by easy access to major routes, public transportation and local amenities.
Guests generally enjoy the breakfast experience, often praising the variety and quality of food, including fresh fruit and full English options. Despite occasional delays and lukewarm food, the breakfast is considered a highlight by many. Dinner, especially at the Marco Pierre White restaurant, receives commendations for delicious and well-presented dishes, albeit with some inconsistencies in service and value.
The rooms are commonly appreciated for their spaciousness, cleanliness and comfort, particularly the cozy beds. Practical amenities such as tea and coffee facilities are frequently replenished. However, some furnishings appear dated and improvements in maintenance and decor would enhance the experience.
Cleanliness across the hotel, including public areas and guest rooms, is consistently highlighted as a strong point. Though minor lapses occur, the high housekeeping standards ensure a pleasant environment.
The hotel's staff are a standout feature, praised for their friendliness, professionalism and helpfulness, contributing significantly to guest satisfaction. Occasional negative interactions are noted but are outweighed by the positive experiences.
WiFi service is a notable weak point with numerous complaints about its reliability and coverage, particularly in guest rooms. Nonetheless, the free WiFi and ample parking facilities are convenient.
For families, the hotel offers amenities such as travel cots and activity packs, though improvements in room accessibility and noise management would enhance family stays.
Parking is a strong asset with ample, secure and free spaces, appreciated by many guests despite occasional busyness and limited disabled spaces.
In summary, the Manor Hotel Solihull, BW Signature Collection provides a comfortable and convenient stay with a few areas for improvement, particularly in WiFi connectivity and room updates. The hotel's location, cleanliness and exceptional staff service stand out as significant positives, making it a favorable choice for various types of travelers.