Hilton Garden Inn Shelton
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Summary of reviewsThe Hilton Garden Inn Shelton enjoys consistent acclaim for its strategic location, which is described as beautiful, convenient and close to key destinations like restaurants, coffee shops and events. The area is central, safe and quiet, rendering it an ideal choice for travelers seeking both accessibility and tranquility. The hotel itself is clean with comfortable beds and efficient service enhancing the overall pleasant experience.
Breakfast at the hotel receives mixed feedback. Guests largely appreciate the breakfast buffet's quality, particularly enjoying items like waffles and chef-prepared omelets. However, the cost of breakfast is often criticized as high compared to other hotels and the lack of a complimentary breakfast disappoints some guests. Service speed during breakfast could also use improvement.
The rooms at Hilton Garden Inn Shelton are highly praised for their cleanliness, spaciousness and comfort. Many guests highlight the clean and quiet environment with comfortable beds contributing to restful stays. While most feedback is positive, a few guests have noted issues like musty odors or dated decor.
Cleanliness overall receives positive, albeit mixed, reviews. Many guests commend the hotel's immaculate condition, especially the rooms. However, some note specific areas needing attention, such as dirty carpets, overflowing showers and mold in the bathrooms. The pool and elevator cleanliness are also points of concern. Nonetheless, the hotel generally delivers a clean and comfortable environment.
The staff is frequently celebrated for their politeness, friendliness and helpfulness with particular employees like Helen and Lucy standing out for exceptional service. The front desk staff receives specific praise for their accommodating nature, ensuring smooth processes for guests. However, there are occasional mentions of unfriendliness and poor customer service.
The hotel's pool and hot tub facilities often face maintenance issues, leading to frequent closures. Temperature variability and cleanliness concerns are also noted, diminishing the overall pool experience. Despite the presence of a fun pool slide, accessibility and consistent functionality need improvement.
Lastly, the beds are widely celebrated for their comfort, significantly enhancing guests' stays. While there are occasional mentions of uncomfortable beds or poor-quality pillows, the consensus remains that the Hilton Garden Inn Shelton offers a reassuringly comfortable sleeping experience.
In summary, the Hilton Garden Inn Shelton stands out for its superb location, generally clean and comfortable rooms and friendly staff, though it has areas needing improvement such as breakfast pricing and pool maintenance.
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Breakfast at the hotel receives mixed feedback. Guests largely appreciate the breakfast buffet's quality, particularly enjoying items like waffles and chef-prepared omelets. However, the cost of breakfast is often criticized as high compared to other hotels and the lack of a complimentary breakfast disappoints some guests. Service speed during breakfast could also use improvement.
The rooms at Hilton Garden Inn Shelton are highly praised for their cleanliness, spaciousness and comfort. Many guests highlight the clean and quiet environment with comfortable beds contributing to restful stays. While most feedback is positive, a few guests have noted issues like musty odors or dated decor.
Cleanliness overall receives positive, albeit mixed, reviews. Many guests commend the hotel's immaculate condition, especially the rooms. However, some note specific areas needing attention, such as dirty carpets, overflowing showers and mold in the bathrooms. The pool and elevator cleanliness are also points of concern. Nonetheless, the hotel generally delivers a clean and comfortable environment.
The staff is frequently celebrated for their politeness, friendliness and helpfulness with particular employees like Helen and Lucy standing out for exceptional service. The front desk staff receives specific praise for their accommodating nature, ensuring smooth processes for guests. However, there are occasional mentions of unfriendliness and poor customer service.
The hotel's pool and hot tub facilities often face maintenance issues, leading to frequent closures. Temperature variability and cleanliness concerns are also noted, diminishing the overall pool experience. Despite the presence of a fun pool slide, accessibility and consistent functionality need improvement.
Lastly, the beds are widely celebrated for their comfort, significantly enhancing guests' stays. While there are occasional mentions of uncomfortable beds or poor-quality pillows, the consensus remains that the Hilton Garden Inn Shelton offers a reassuringly comfortable sleeping experience.
In summary, the Hilton Garden Inn Shelton stands out for its superb location, generally clean and comfortable rooms and friendly staff, though it has areas needing improvement such as breakfast pricing and pool maintenance.
3-Star Hotel
Located in Shelton, this hotel offers comfortable accommodations and a range of amenities. Guests can enjoy on-site dining, a fitness center, and convenient access to local attractions.
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Hotel with Indoor Pool
Guest Reviews
The Hilton Garden Inn Shelton consistently receives high praise for its location. Positioned in a beautiful, convenient spot, the hotel is described as being perfect and very close to key destinations, making it an ideal choice for travelers. Guests frequently mention its great location, noting its proximity to restaurants, coffee shops, work and events. The area is not only central and easily accessible but also safe and quiet. Additionally, the hotel itself is highlighted for being clean with comfortable beds and efficient service, ensuring a pleasant stay. Overall, the Hilton Garden Inn Shelton stands out as a well-situated, comfortable choice for visitors.
Hilton Garden Inn Shelton has received mixed feedback regarding its breakfast service. Guests largely appreciated the quality and taste with particular praise for the delicious breakfast buffet, tasty waffles and the availability of chef-prepared omelets, pancakes and waffles. Many described the breakfast as good, great and wonderful.
However, several guests felt that the cost of breakfast was high with some comparing the price unfavorably to what is typically offered for free at other hotels. The additional charges for breakfast and specific items like bowls of cereal were a point of contention. Additionally, some guests noted that there was no complimentary breakfast, even for Hilton Honors members and a few mentioned the unavailability of food or any breakfast options during their stay.
Service speed could also be improved, as highlighted by some who felt breakfast service could be quicker. Overarching these comments, the pricing of the breakfast continues to be a significant concern despite generally positive remarks about the food quality.
Guests at the Hilton Garden Inn Shelton have generally praised the hotel's rooms, often highlighting their cleanliness and comfort. Many reviewers found the rooms to be spacious and well-maintained with some mentioning that the bathrooms were a good size as well. The beds were frequently described as comfortable, contributing to a restful stay. Additionally, several guests noted the quietness of their accommodations, which added to the overall comfort.
The majority of comments emphasized the rooms' cleanliness with numerous mentions of clean and fresh environments. A few guests appreciated the pleasant view of the river from their rooms. The hotel's location was also noted as convenient, being close to various amenities.
Despite the largely positive feedback, a small number of guests did encounter issues such as musty odors or dated decor. Nevertheless, the overall sentiment remains favorable with visitors generally finding their rooms to be a satisfactory component of their stay.
Guests frequently praised the beds at Hilton Garden Inn Shelton for their comfort. Many highlighted the beds as being very comfy with some noting them as the most comfortable they've experienced in any hotel chain. The general sentiment is that the beds are comfortable or excellent, contributing positively to their stay. However, a few guests mentioned issues such as an uncomfortable bed, dangerous points at leg level and poor-quality pillows. Despite these few concerns, the overall consensus leans heavily towards a comfortable and reassuring sleeping experience.
Hilton Garden Inn Shelton receives mixed reviews regarding cleanliness with a notable amount of positive feedback. Guests frequently mentioned that the hotel is clean, comfortable and easy to reach with many highlighting the immaculate condition of the facilities. The cleanliness of the rooms was particularly praised, though there are a few mentions of less satisfactory experiences. Several reviews described the rooms as very clean, comfortable and quiet, providing a safe environment for guests.
However, there were some negative remarks regarding specific areas. Some guests encountered issues such as dirty carpets, overflowing showers and mold in the bathrooms. The pool and elevator cleanliness were also points of concern. Despite these criticisms, the overall sentiment leans towards a well-kept property where many guests found the rooms to be clean and beautiful.
Convenience and a good water pressure in showers were additional perks noted by guests. While there are areas that could use more attention, for many, the Hilton Garden Inn Shelton still delivered a comfortable and clean stay.
At Hilton Garden Inn Shelton, guests frequently praise the staff for their politeness and friendliness. Reviewers highlight the consistent helpfulness and pleasant demeanor of the team, making many interactions enjoyable. There's a notable mention of specific employees, such as Helen and Lucy, who stood out for their exceptional service. The front desk staff receives multiple commendations for being accommodating and ensuring smooth check-ins and check-outs. The bartender is particularly noted for being nice and helpful, adding to the positive hospitality experience. Guests with special needs, such as those using mobility scooters, found the staff readily available to assist in practical ways, further emphasizing the hotel's supportive environment. However, a couple of reviews point out instances of unfriendliness and poor customer service, indicating occasional inconsistencies. Overall, the staff at Hilton Garden Inn Shelton is described as kind, hospitable and often going the extra mile to enhance the guest experience.
Visitors to the Hilton Garden Inn Shelton have noted that the hotel’s pool and hot tub facility often go through maintenance and repairs, resulting in frequent closures. When operational, the temperatures of the pool and hot tub vary significantly with some guests enjoying warm water while others experience issues such as cold temperatures in the hot tub. Additionally, there are concerns about cleanliness and chlorine levels, which have caused some discomfort. The presence of a pool slide adds an element of fun, but overall accessibility and consistent functionality appear to be areas needing significant improvement.
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Location
Breakfast
However, several guests felt that the cost of breakfast was high with some comparing the price unfavorably to what is typically offered for free at other hotels. The additional charges for breakfast and specific items like bowls of cereal were a point of contention. Additionally, some guests noted that there was no complimentary breakfast, even for Hilton Honors members and a few mentioned the unavailability of food or any breakfast options during their stay.
Service speed could also be improved, as highlighted by some who felt breakfast service could be quicker. Overarching these comments, the pricing of the breakfast continues to be a significant concern despite generally positive remarks about the food quality.
Rooms
The majority of comments emphasized the rooms' cleanliness with numerous mentions of clean and fresh environments. A few guests appreciated the pleasant view of the river from their rooms. The hotel's location was also noted as convenient, being close to various amenities.
Despite the largely positive feedback, a small number of guests did encounter issues such as musty odors or dated decor. Nevertheless, the overall sentiment remains favorable with visitors generally finding their rooms to be a satisfactory component of their stay.
Beds
Cleanliness
However, there were some negative remarks regarding specific areas. Some guests encountered issues such as dirty carpets, overflowing showers and mold in the bathrooms. The pool and elevator cleanliness were also points of concern. Despite these criticisms, the overall sentiment leans towards a well-kept property where many guests found the rooms to be clean and beautiful.
Convenience and a good water pressure in showers were additional perks noted by guests. While there are areas that could use more attention, for many, the Hilton Garden Inn Shelton still delivered a comfortable and clean stay.
Staff
Pool
Yes, Hilton Garden Inn Shelton has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Shelton.
Yes, Hilton Garden Inn Shelton welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Shelton.
Yes, Hilton Garden Inn Shelton has a gym.
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