Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool
Shenzhen22.53311100,
114.11723300,
East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001 China(Show on Map)
8.2
Very Good
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Summary of reviewsThe Shangri-La Shenzhen, situated conveniently near the Luohu Border, earns high praise for its strategic location, providing unparalleled accessibility and ease of travel between Shenzhen and Hong Kong. Its proximity to the Luohu Railway and Metro stations, as well as vibrant shopping areas and diverse dining options, makes it an ideal choice for both first-time visitors and regular travelers.
Guests consistently commend the hotel for its excellent service and cleanliness. The staff, fluent in English and known for their friendliness and professionalism, enhance the guest experience by facilitating seamless communication and providing attentive care. Diligent cleaning staff maintain immaculate rooms and common areas, ensuring a comfortable environment for all visitors.
The hotel's breakfast offerings receive positive feedback, with an extensive buffet catering to various tastes, leaving guests impressed with the quality and variety. The strong and reliable WiFi connection, complete with VPN capabilities, allows easy access to essential internet services, catering to digital needs during the stay.
While the rooms are noted for their cleanliness and spaciousness, some guests mention signs of aging and express a desire for updates. However, comfortable beds and generally well-equipped rooms contribute to restful stays. The outdoor swimming pool on the 5th floor, along with gym and spa amenities, provides a refreshing leisure experience, appealing particularly to families.
Despite debates on whether it meets all five-star standards, Shangri-La Shenzhen remains a solid, well-priced option for travelers. Its overall cleanliness, excellent service, and strategic location make it a preferred choice for comfort and convenience. Show more
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Categories
Luxury Hotel
An established luxury hotel located near the Luohu border, offering comfortable rooms with city or pool views. Features include an outdoor swimming pool, a full-service spa, and multiple on-site restaurants.
Hotel Taking Steps Towards Sustainability
This hotel is involved in the Shangri-La Group's sustainability and CSR initiatives, including environmental protection efforts like 'Race for Hope' and participation in the Ant Forest program.
Hotel with Spa
Features extensive spa facilities designed for relaxation and rejuvenation. Offers a range of treatments including massages, facials, and body wraps. Known for its attentive service and luxurious amenities.
Family Friendly Hotel
The hotel features an outdoor swimming pool. The hotel is known for quality and service, making it a suitable choice for families seeking a comfortable and upscale experience.
Romantic Hotel
Provides a luxurious experience with an outdoor swimming pool. Its proximity to Luohu Border makes it convenient for travelers, enhancing the overall romantic getaway.
Hotel with Swimming Pool
Shangri-La Shenzhen features an outdoor swimming pool. It is located near the Luohu Border and offers convenient access to transportation. The hotel provides comfortable accommodations and excellent service.
Outdoor Pool
Business Hotel
Shangri-La Shenzhen is strategically located near the Luohu Border. The hotel features renovated function spaces for organizing large-scale events. It is known for professional services and comprehensive facilities, making it suitable for meetings and conferences.
Hotel with Parking
Shangri-La Shenzhen provides parking. Its proximity to Luohu Border and the Railway Station makes it a convenient choice.
Hotel with Gym
Shangri-La Shenzhen has a fitness center and an outdoor swimming pool. While rated as an 'Okay Gym' by some, it offers guests options for maintaining their fitness routine.
5-Star Hotel
Located near Luohu Border, it offers luxurious accommodations, diverse dining options, and excellent facilities. Its central location and high standards of service make it a popular choice.
Hotel with Outdoor Pool
Shangri-La Shenzhen features a full-size outdoor swimming pool located on the fifth-floor terrace. The hotel is noted for its central location and offers a fitness center and various recreational opportunities.
Hotel for Honeymoon
Accessible Hotel
Skyscraper Hotel
Room Types
Deluxe King RoomLocated on floors 9 to 23 and offers 30 sqm / 320 sqft of luxury, this room features excellent views of the hotel swimming pool or the city. Furnished with simple and contemporary décor, the room comes with an indulgent bed with fine cotton linens and a spacious bathroom with branded toiletries.
Horizon Club King Room with Club BenefitsLocated on floors 24 to 28 and offers 30 sqm / 320 sqft of luxury, this room provides guests with an exquisite and unforgettable accommodation experience. Free in-room wired internet, WiFi, large working desk, flat-screen TV, private bathroom with branded toiletries and ironing facilities are all included.
The room offers access to Horizon Club Lounge where guests will enjoy the convenient use of a private lounge, featuring the following amenities:
- Breakfast in Horizon Club Lounge or takeaway breakfast
- Evening cocktails and canapés
- All-day beverages and snacks
- A wide selection of newspapers and magazines
- Suit pressing (maximum 2 pieces) upon arrival and shoe shine service
- Use of meeting room facilities for 2 hours per day
- A portable WiFi device for staying connected outside the hotel
Superior King RoomWith resplendent city views and modern designs, these king room offers guest high comfort and privacy. A full array of facilities is available to make the stay a truly enjoyable one. The thoughtful amenities include a flat-screen TV, ironing facilities and free toiletries.
Executive King Suite Room with Club BenefitsLocated on floors 24 to 28 and offers 60 sqm / 640 sqft of luxury, this suite provides guests with an exquisite and unforgettable accommodation experience along with the panoramic views of the surrounding nature. A full range of services and amenities include free in-room wired internet, WiFi, large working desk, flat-screen TV, private bathroom with branded toiletries and ironing facilities are provided.
The room offers access to Horizon Club Lounge where guests will enjoy the convenient use of a private lounge, featuring the following amenities:
- Breakfast in Horizon Club Lounge or takeaway breakfast
- Evening cocktails and canapés
- All-day beverages and snacks
- A wide selection of newspapers and magazines
- Suit pressing (maximum 2 pieces) upon arrival and shoe shine service
- Use of meeting room facilities for 2 hours per day
- A portable WiFi device for staying connected outside the hotel
Deluxe Twin RoomLocated on floors 9 to 23 and offers 30 sqm / 320 sqft of luxury, this room features excellent views of the hotel swimming pool or the city. Furnished with simple and contemporary décor, the room comes with an indulgent bed with fine cotton linens and a spacious bathroom with branded toiletries.
Superior Twin RoomWith resplendent views of Shenzhen skyline and modern designs, these king room offers guest high comfort and privacy. A full array of facilities is available to make the stay a truly enjoyable one. The thoughtful amenities include a flat-screen TV, ironing facilities and free toiletries.
Horizon Club Twin Room with Club BenefitsLocated on floors 24 to 28 and offers 30 sqm / 320 sqft of luxury, this room provides guests with an exquisite and unforgettable accommodation experience. Some units come with views of Hong Kong's New Territories. A large working desk, flat-screen TV, private bathroom with branded toiletries and ironing facilities are all included.
The room offers access to Horizon Club Lounge where guests will enjoy the convenient use of a private lounge, featuring the following amenities:
- Daily breakfast
- Evening cocktails
- Meeting room facilities
Executive Twin Suite Room with Club BenefitsLocated on floors 24 to 28, this suite features panoramic views of the surrounding nature. A full range of services and amenities include a large working desk, flat-screen TV, private bathroom with branded toiletries and ironing facilities are provided.
The room offers access to Horizon Club Lounge where guests will enjoy the convenient use of a private lounge, featuring the following amenities:
- Daily breakfast
- Evening cocktails
- Meeting room facilities
Guest Reviews
8.2
Very Good
Location
Nestled strategically near the Luohu Border, the Shangri-La Shenzhen boasts a location that is highly praised by its guests for its unparalleled convenience and accessibility. Just steps away from the Luohu Railway and Metro stations, it serves as an ideal hub for travelers looking to easily navigate between Shenzhen and Hong Kong. The proximity to the border crossing into Hong Kong is a significant advantage, making the hotel a preferred choice for those frequently commuting between the two cities. Guests appreciate the centrality of the hotel, which places them within walking distance of vibrant shopping malls, diverse restaurants, and a multitude of eateries. The surrounding area remains lively with ample options for dining and shopping, many open till late. In addition to its superb location, the hotel provides excellent service and cleanliness, together with a well-received breakfast, ensuring a comfortable stay for visitors. The convenience, combined with competitive pricing, makes it a favored choice for first-time visitors as well as regular guests seeking seamless travel and leisure in Shenzhen.
Breakfast
At Shangri-La Shenzhen, breakfast options have received high praise from guests, offering a delightful start to the day with a diverse and varied selection. The extensive breakfast buffet caters to numerous tastes with a wide array of choices spanning from Western to Asian dishes, satisfying the palates of many nationalities, including Indian preferences. Guests have described the breakfast as impressive, abundant, and very good, noting the excellent display, freshness, and quality of the food offered. With numerous choices available, individuals can easily find their favorite morning meals among the diverse options. Situated in a convenient location, the breakfast at Shangri-La Shenzhen consistently enhances the guest experience with its well-organized setup and extraordinary variety, leaving a lasting impression on visitors.
Rooms
At the Shangri-La Shenzhen, located conveniently near the Luohu Border, guests can expect a thoroughly clean and welcoming atmosphere, reflected in the hotel's immaculate rooms. While some rooms may show signs of aging and could benefit from renovation, many visitors appreciate the spaciousness and tidiness of their accommodations. The beds, in particular, have been noted as comfortable, contributing to a restful night's sleep. Room amenities are mostly complete, and the organization during check-in is commendable.
Despite the hotel's age, the staff provides a level of service that many find satisfactory. The property boasts both modern conveniences and favorable room rates, which are appealing to budget-conscious travelers. Some discrepancies in room features, such as the occasional lack of a refrigerator, hint at an inconsistency in standard room facilities.
The overall ambiance of the hotel may feel dated to some, as noted by areas that would benefit from updates, including the bathrooms and some furnishings. However, the hotel's necessary facilities are in place, and its cleanliness and orderliness are consistent highlights. Guests have frequently complimented the thoroughness of the room cleaning service, ensuring a comfortable stay.
While it is slightly removed from the city center, making transportation a consideration, the hotel provides a quiet and peaceful environment, ensuring a good balance for relaxation away from urban bustle. The views overlooking the hotel’s outdoor swimming pool add a scenic touch to the experience. Despite the need for some renovations to meet modern expectations, the Shangri-La Shenzhen remains a reliable choice for visitors seeking comfort and cleanliness.
Beds
The reviews for the beds at Shangri-La Shenzhen present a mixed yet generally positive picture. Many guests found the beds to be very comfortable, highlighting the large size and cozy nature, which contributed to a restful night's sleep. The phrase huge and super comfortable is frequently mentioned, underscoring the positive experiences with the bedding. However, some guests noted the mattresses were on the softer side, sometimes leading to discomfort or back pain, and a few mentioned the beds could use an update to fresher options. Overall, despite the few concerns regarding softness, guests seemed to appreciate the comfort and size of the beds during their stay.
Cleanliness
Shangri-La Shenzhen, conveniently located near the Luohu Border, receives high praise for its impeccable cleanliness. Guests frequently highlight the hotel's spotless rooms, tidy common areas, and clean bathrooms. The hotel maintains a high standard of hygiene throughout, with particular recognition for the enthusiastic and diligent cleaning staff who go above and beyond to ensure a comfortable stay. Despite the facilities showing signs of age, the property is kept nicely, maintaining a neat and organized atmosphere. Visitors also appreciate the friendly and accommodating staff, contributing to the overall positive experience. With a strategic location by the main train station, the hotel not only offers excellent service and cleanliness but also provides convenience for travelers.
Staff
Shangri-La Shenzhen, located conveniently near the Luohu Border, is recognized for its exceptional staff service, fostering a welcoming atmosphere for guests from around the globe. Language is generally not a barrier, as many staff members are proficient in English, allowing seamless communication. Guests frequently comment on the friendliness and professionalism of the team, including individuals such as Yajie Li, David, and Carlos, who contribute to memorable experiences. The hotel's personnel are noted for their proactive approach, ensuring every visitor's needs are met promptly and efficiently. From the attentive concierge and door staff managing luggage details to the courteous front desk team facilitating quick and smooth check-ins, the service provided is consistently commendable. Guests appreciate the team's availability, welcoming demure, and helpfulness, contributing significantly to the overall appeal of their stay. The staff's ability to maintain high service standards while ensuring cleanliness across the hotel complements its excellent location. Overall, the dedication and warm attitude of the Shangri-La Shenzhen staff are key highlights that enhance each guest's experience, making their stay not only comfortable but also delightful.
Wi-Fi
Shangri-La Shenzhen offers a strong and reliable internet experience for guests. The WiFi connection is notably robust throughout the hotel, providing seamless access to a range of services, including those that might typically be restricted in China, such as Google and Meta platforms, thanks to the VPN capabilities offered. This makes it convenient for guests to stay connected with social media and other essential online services. While some guests noted difficulties with WiFi in their rooms, the connection in public areas, such as the lobby, proved satisfactory. Overall, the hotel ensures a favorable internet environment for most visitors, catering especially to those keen on maintaining their digital connectivity during their stay.
Pool
The Shangri-La Shenzhen offers guests a delightful experience with its outdoor swimming pool, praised for its cleanliness and beauty. Located conveniently on the 5th floor, the pool provides a refreshing retreat, particularly appreciated by families with children. Many guests have commended both the pool and gym facilities as being excellent, contributing to a well-rounded leisure experience. The pool area, despite being somewhat small and lacking a hot tub and sufficient seating, continues to attract guests with its inviting atmosphere and clear waters. Additionally, the presence of a Jacuzzi enhances the appeal of the hotel's spa amenities. Overall, this recreational space is a valued feature of the hotel, complementing its strategic location near the Luohu Border.
5 Star
The Shangri-La Shenzhen, located nearby the Luohu Border, has received mixed reviews from guests concerning its five-star status. The hotel boasts all the necessary facilities and amenities associated with a five-star establishment, such as an outdoor swimming pool, a sauna, and a rooftop restaurant and bar that have been highlighted positively by guests. Service at the hotel is generally described as friendly and of good quality, with some guests asserting it deserves its five-star rating, noting that it's a nice option at its price point in Luohu. However, opinions are divided, as some guests feel the hotel does not fully meet the standards and etiquette of a five-star brand. Nonetheless, its cleanliness and safety are consistently praised, making it a solid choice for travelers seeking a reasonably priced option in the area.
Yes, Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool.
No, Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool doesn't allow dogs.
Yes, parking facilities are available at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool.
Yes, Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool has a gym.