Shenzhen Futian Wyndham Grand

Shenzhen 22.53602500, 114.06823700 , 2009, Caitian Road, Futian Distrit (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Shenzhen Futian Wyndham Grand is consistently praised for its outstanding location in the heart of Shenzhen, offering easy access to cultural attractions, shopping, and dining options. Positioned near Gangxia Metro Station, guests enjoy effortless connectivity across the city, making the hotel a preferred choice for travelers exploring Shenzhen’s vibrant Futian district.

Guests frequently note the breakfast buffet's extensive selection, featuring both Western and Chinese cuisine, though some improvements could be made in variety and freshness. The comfortable and spacious rooms are a highlight, with modern design, luxurious amenities, and stunning city views, providing an ideal retreat for both leisure and business travelers. Cleanliness is another strong point, with the hotel maintaining an immaculate environment across well-equipped facilities.

The hotel staff is often recognized for their exceptional service, contributing to a warm and welcoming atmosphere despite occasional language barriers. While free Wi-Fi is generally reliable, connectivity issues might arise, particularly for international clients using VPNs.

Amenities like the gym and pool receive mixed reviews; cleanliness and views are appreciated, although updates to equipment would enhance the fitness experience. Bedding earns high marks for comfort, ensuring a restful sleep, further emphasized by the elegance of the rooms and spacious bathrooms.

Overall, the Shenzhen Futian Wyndham Grand delivers a luxurious experience fitting its five-star status, offering excellent value for money. Guests revel in the upscale ambiance and attentive service, cementing it as a desirable choice for those seeking a luxurious stay in Shenzhen without excessive costs.
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Hotel Taking Steps Towards Sustainability
This hotel is recognized as the most sustainable hotel in Shenzhen, actively reducing its carbon footprint by utilizing green energy sources and improving energy efficiency.

Hotel for Honeymoon
This hotel offers luxurious accommodations and a range of amenities. The Shenzhen Futian Wyndham Grand is well-located and provides excellent service. It is a great option for couples seeking a comfortable and convenient stay.

Romantic Hotel
This hotel offers luxurious accommodations and excellent amenities, making it a great choice for a romantic stay.

Business Hotel
The Shenzhen Futian Wyndham Grand offers an indoor swimming pool and convenient location. The spacious rooms and friendly staff add comfort to a business trip, and it provides good variety in its breakfast options.

Accessible Hotel
This hotel is listed as having accessibility features, though specific details are not provided in the available information.

Hotel with Indoor Pool
This hotel is located in Futian, known for its vibrant nightlife. It offers a luxury experience with an indoor pool and is conveniently located near many attractions.

Hotel with Heated Pool
The hotel offers an indoor heated swimming pool for guests to enjoy. A hot tub is also available for relaxation.

Luxury Hotel

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Parking

Hotel with Gym

Skyscraper Hotel

Room Types
Superior Double Room The hot tub is a top feature of this double room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Superior Twin Room This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Deluxe Double Room The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Deluxe Twin Room The hot tub is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Deluxe Suite with Club Benefits This suite has air conditioning, hot tub and cable TV. Please be noted that room rate includes breakfast for 2 adults only. The Club benefit includes: - Free laundry or ironing service for 2 clothes daily - 15% discount on room service - Afternoon tea from 14:00 until 17:00 daily - Happy hour with exquisite snacks and alcohol drinks from 18:00 until 20:00 daily - Express check-in and check-out service - Free use of conference room at executive lounge for 2 hours daily (reservation is needed and subject to hotel's availability) - Welcome fruit upon check-in - Late check-out until 16:00 (subject to hotel's availability)

Executive Double Room with Club Benefit This double room has a electric kettle, sofa and satellite TV. Please be noted that room rate includes breakfast for 2 adults only. The Club benefit includes: - Free laundry or ironing service for 2 clothes daily - 15% discount on room service - Afternoon tea from 14:00 until 17:00 daily - Happy hour with exquisite snacks and alcohol drinks from 18:00 until 20:00 daily - Express check-in and check-out service - Free use of conference room at executive lounge for 2 hours daily (reservation is needed and subject to hotel's availability) - Welcome fruit upon check-in - Late check-out until 16:00 (subject to hotel's availability)

Executive Suite with Club Benefit This suite has a hot tub, seating area and air conditioning. Please be noted that room rate includes breakfast for 2 adults only. The Club benefit includes: - Free laundry or ironing service for 2 clothes daily - 15% discount on room service - Afternoon tea from 14:00 until 17:00 daily - Happy hour with exquisite snacks and alcohol drinks from 18:00 until 20:00 daily - Express check-in and check-out service - Free use of conference room at executive lounge for 2 hours daily (reservation is needed and subject to hotel's availability) - Welcome fruit upon check-in - Late check-out until 16:00 (subject to hotel's availability)

Limited Offer —Superior Double The unit has 1 bed.

Limited Offer - Superior Twin Room The unit offers 2 beds.

Limited Offer —Superior Double Room The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Situated in the heart of Shenzhen, the Shenzhen Futian Wyndham Grand boasts an exceptional location that is consistently praised by guests. With the hotel positioned centrally, it offers easy access to key attractions and amenities, making it a standout choice for travelers. This well-appointed hotel is just steps away from the Gangxia Metro Station, providing effortless connectivity to the rest of the city.

Guests appreciate its proximity to major shopping hubs like Joy City, allowing for convenient retail therapy. Additionally, the hotel is located near the city center, making it an ideal base for exploring Shenzhen's bustling convention center and cultural attractions, including science museums, civic centers, libraries, and bookstores.

This location offers not only ease of transportation via the subway and ride-hailing services like Didi but also a wealth of dining options within reach, ensuring guests are spoiled for choice. With the added benefit of spacious rooms, friendly staff, and a comprehensive breakfast selection, this hotel delivers a comfortable and convenient stay amidst the vibrant Futian district.

Breakfast
The breakfast experience at Shenzhen Futian Wyndham Grand is generally well received by guests, who praise it for being complete and offering a wide variety of choices, including Western and Chinese options. The buffet is particularly noted for its richness and inclusion of unique items like sushi, presenting an impressive range of dishes for diverse tastes. Guests appreciate the buffet's good arrangement and acknowledge the skill of the cooks responsible for the high-quality and delicious food. Despite these positives, some guests have noted the cost of the breakfast as being a tad expensive and highlighted limited choices for international visitors. They also remarked on occasional issues with attentiveness by staff to shortages and freshness of pastries. Furthermore, guests have observed that the quality of the breakfast may not fully match the expectations set by other five-star hotels. Nevertheless, the convenient location and satisfactory variety help maintain its appeal. Overall, the breakfast service at the hotel provides a considerable selection of enjoyable options that satisfy guests, albeit with room for improvement in certain areas.

Rooms
The Shenzhen Futian Wyndham Grand receives glowing praise for its rooms, highlighting their exceptional cleanliness, modern design, and impressive size. Guests consistently commend the spaciousness of the rooms, with many noting the comfortable layout, stylish decor, and superb city views. The rooms are well-equipped, featuring large, luxurious bathtubs, high ceilings, and floor-to-ceiling windows that enhance the overall guest experience. The lighting, blinds, and air conditioning controls are user-friendly, adding to the comfort and convenience. Moreover, the hotel's proximity to Metro Line 10 is an added benefit, although some guests mention navigating a few flights of stairs for access. Despite the setback of occasional smoke odors, the general consensus emphasizes the rooms' superb value, making them ideal for both leisure and business travelers seeking a comfortable stay in Shenzhen.

Beds
The Shenzhen Futian Wyndham Grand is receiving glowing praise for its bedding accommodations, with guests frequently commenting on the exceptional comfort of the beds. Visitors are treated to massive, emperor-sized beds that provide a cozy and relaxing night's sleep. With consistent feedback highlighting the comfort of the beds, travelers are sure to appreciate the restful sleep these accommodations offer.

Though the beds consistently receive high marks for their plush and inviting feel, some reviews mention that the pillows could be firmer. Overall, the beds seem to maintain a high standard of comfort, greatly contributing to guests' satisfaction during their stay.

In addition to the comfortable beds, the hotel's rooms feature big floor-to-ceiling windows, adding to the overall appeal and guest experience. With clean rooms and ample bathroom facilities, guests can expect a welcoming and restful retreat at Shenzhen Futian Wyndham Grand.

Cleanliness
The Shenzhen Futian Wyndham Grand receives high praise for its cleanliness, leaving a strong impression on guests who emphasize the hotel's immaculate condition. The rooms are consistently described as very clean and comfortable, with particular mention of the spacious and well-maintained bathrooms. Multiple guests note the tidy and well-organized accommodations, complementing the hotel's excellent facilities. Housekeeping, especially on certain floors, stands out for maintaining a high standard of hygiene.

While most reviews highlight a pristine environment, a few mention lapses in cleaning, such as residual hair and stains. However, these instances appear to be exceptions rather than the rule. Overall, the hotel offers a clean and comfortable stay with a beautifully kept atmosphere.

Staff
At the Shenzhen Futian Wyndham Grand, guests frequently commend the staff for their exceptional service and friendliness. The team is recognized for being professional, kind, and attentive, making communication smooth and interaction pleasant. Even though occasional language barriers are noted, with some staff members not proficient in English, their willingness to help and overall efficiency alleviate these concerns. Notably, employees like Kate, Zoe, and Hassan stand out for their particularly helpful and courteous service, leaving a strong, positive impression on guests. The front desk and housekeeping teams enhance the stay experience with their attentiveness and efficiency, consistently providing excellent service. Overall, the staff's dedication to ensuring guest satisfaction greatly contributes to the hotel's warm and welcoming atmosphere.

Wi-Fi
The Shenzhen Futian Wyndham Grand offers an excellent free Wi-Fi service that seamlessly auto-connects and remains stable throughout usage, providing a hassle-free online experience. However, some guests have noted issues with connectivity in their rooms, with reports of weak signals and extremely slow speeds. While there are positive mentions of fast service, these seem to be exceptions, as others have encountered poor internet quality, particularly when using VPN clients on European computers. Despite these varied experiences, the hotel's effort to maintain a reliable connection is appreciated by its visitors.

Gym
The gym at the Shenzhen Futian Wyndham Grand presents a mix of impressions among its guests. While some find the fitness equipment to be somewhat basic, others appreciate the overall cleanliness and comfort of the facility. There is praise for its cleanliness and the appealing view of the city that can be enjoyed from the gym's quiet location. However, a few reviews note that the gym's amenities may be somewhat limited, with a few exercise machines and an outdated feel. Despite these drawbacks, there are comments noting that the gym looks well-equipped and provides a pleasant environment for a workout. Overall, the gym at this hotel offers a clean space with lovely views, although it may benefit from updates to better suit those seeking a wider range of fitness options.

Pool
Shenzhen Futian Wyndham Grand offers a unique pool experience situated on the 31st floor, providing guests with an amazing view of the city. This high-floor location allows for a tranquil atmosphere where swimmers might often find themselves having the pool all to themselves. Despite the pool's relatively small size and its narrow, long design, guests have shared positive experiences, praising the cleanliness and quietness of the area. The gym accompanying the pool adds to the serene environment, enhancing the overall guest experience with good city views. However, travelers should be aware of occasional closures for maintenance and ensure to bring along swimming caps for pool visits. Overall, the pool setting delivers an adequate swimming experience complemented by spectacular city vistas.

Luxury
Shenzhen Futian Wyndham Grand offers a luxurious experience that lives up to its five-star rating. Guests highlight the high-class atmosphere and deluxe accommodations that define the essence of this upscale hotel. With rooms described as very luxurious and featuring high ceilings, the grand and upscale feel is unmistakable from the moment one arrives. The top-notch facilities contribute to its standing as a high-caliber destination, while the service matches the quality often associated with esteemed foreign-funded hotels. Despite the grandeur, visitors emphasize the excellent value for money, making it a desirable choice for travelers seeking luxury without excessive cost.


Yes, Shenzhen Futian Wyndham Grand has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Shenzhen Futian Wyndham Grand.

No, Shenzhen Futian Wyndham Grand doesn't allow dogs.

Yes, parking facilities are available at Shenzhen Futian Wyndham Grand.

Yes, Shenzhen Futian Wyndham Grand has a gym.

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