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Summary of reviewsSunflower Hotel & Residence, Futian Port Branch in Shenzhen offers a highly commendable experience, celebrated primarily for its strategic and tranquil location. Situated conveniently near major transport links like the Futian High-speed Railway Station and Shixia Metro Station, guests have easy access to the bustling city landmarks, including Coco Park shopping mall and the Convention and Exhibition Center, making it ideal for both leisure and business travelers. The neighborhood's quiet residential atmosphere provides a restful retreat from the city's hustle, further enhanced by nearby amenities such as local shops and cafes.
While the breakfast experience receives mixed reviews, many guests appreciate the variety catered to Asian palates. The rooms are a significant highlight, praised for their spaciousness and cleanliness, offering an apartment-style experience with features such as kitchenettes, washing machines, and balconies, perfect for extended stays. The comfortable beds and pleasing surroundings contribute to a restful ambiance, enhanced by the hotel's proximity to scenic views and city landmarks.
Cleanliness across the property is up to high standards with the attentive housekeeping team ensuring well-maintained and tidy rooms, despite minor isolated issues. The staff at Sunflower Hotel & Residence stand out for their friendliness and dedication, albeit with occasional feedback suggesting improvements in reception service and English language skills. Despite challenges with Wi-Fi connectivity for international guests, the overall care and cleanliness provided by the hotel make for a satisfactory environment.
Finally, the hotel is generally viewed as offering good value for money, presenting comfortable accommodations and welcoming service. Although the property occasionally falls short of the typical four-star expectations, the positive reviews largely outweigh the criticisms, affirming its status as a recommended choice for travelers in Shenzhen's Futian district. Show more
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Room Types
Deluxe Duplex King SuiteFeaturing a sofa and a kitchenette, this suite includes a balcony, flat-screen TV and bathroom with shower facilities.
One-Bedroom SuiteOffering a washing machine, this suite features a kitchenette, balcony, flat-screen TV and bathroom with shower facilities.
Two-Bedroom Duplex SuiteSuite features 2 bedrooms. It comes with a private balcony, a kitchenette, a flat-screen satellite TV with a DVD player, an in-room safe, ironing facilities and an attached bathroom with a bathtub.
Duplex Twin SuiteSuite features a bedroom. It comes with twin beds, a private balcony, a kitchenette, a flat-screen satellite TV with a DVD player, an in-room safe, ironing facilities and an attached bathroom with shower facilities.
View Sleep King Bedroom(Healthy sleep-conducive oxygen bar,Landmark View)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
View Audio-visual King Bedroom(Landmark View,Huge screen projection)The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. Among the room amenities are a minibar, a wardrobe and a safe deposit box as well as city views. The unit offers 1 bed.
Boutique King BedroomThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment provides a washing machine, soundproof walls, a wardrobe, a TV with cable channels, as well as city views. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Sunflower Hotel & Residence, Futian Port Branch boasts an impressive location for travelers seeking convenience in Shenzhen. Nestled in the heart of the city, it offers proximity to major transport links, including the Futian High-speed Railway Station and several metro stations such as Shixia. This makes commuting a breeze, whether one is heading for leisure at the modern Coco Park shopping mall or attending an event at the nearby Convention and Exhibition Center, both just a short walk away. The location is ideal for business and conference attendees, with the Convention Center easily accessible as a 5 to 10-minute walk. Guests can enjoy a tranquil atmosphere in the quiet neighborhood, which is surrounded by residential homes, offering a comfortable and pleasing environment away from the city's hustle. Although some guests find it a bit challenging to locate initially, the vast offering of nearby amenities like local shops, cafes, and safe surroundings enhance the hotel's appeal. Furthermore, the area is well-served with taxis, simplifying city exploration. While the hotel provides excellent value, its strategic location and peaceful surroundings stand out as key highlights for anyone planning a stay in Shenzhen's bustling Futian district.
Breakfast
The breakfast experience at Sunflower Hotel & Residence, Futian Port Branch, presents a mixed bag for guests. Generally, the breakfast is seen as quite acceptable, with positive mentions of its variety and taste, particularly for Asian palates. Many guests find it good and reasonable, especially since it is often included in the stay. However, some travelers, especially those with European tastes, feel that the breakfast could benefit from a bit more variety and European-style options. There are instances of dissatisfaction, particularly relating to limited options, cramped dining spaces, and occasional lapses in buffet replenishment. For those who prefer to explore local flavors, nearby shops provide a good alternative for breakfast. Overall, while there are areas for improvement, the breakfast is generally satisfactory for many guests.
Rooms
The Sunflower Hotel & Residence at Futian Port Branch offers a remarkable stay for travelers seeking spacious, comfortable accommodations. Guests consistently highlight the cleanliness and apartment-like feel of the rooms, with many noting the impressive size that comfortably accommodates families or extended stays. Rooms often feature duplex layouts, providing a unique separation of living areas and bedrooms, along with a kitchen and a balcony, making them ideal for those wanting a home-like experience.
The suites are well-equipped, boasting amenities such as washing machines, kitchenettes with gas stoves and microwaves, making extended stays convenient. The large bathrooms add to the sense of space, ensuring a relaxing experience. Guests appreciate the comfortable beds, quiet air conditioning, and peaceful surroundings, contributing to restful nights.
With a prime location near Metro Shixia and walking distance from Coco Park, the hotel is conveniently situated for exploring the city. Many guests praise the views over landmarks like Ping An Finance Center, enhancing their overall experience. It offers excellent value for the price, providing a blend of comfort, convenience, and well-designed spaces. Welcomed by friendly staff, guests frequently express satisfaction with both the accommodations and the level of service, making Sunflower Hotel & Residence a recommended choice for both short and long-term visits.
Beds
Visitors to the Sunflower Hotel & Residence, Futian Port Branch, frequently remark on the comfort of the beds, with many highlighting the extremely comfortable mattresses as a standout feature. For those of above-average height, the beds are praised as a lifesaver due to their accommodating size. Clean bedding complements the restful experience, ensuring guests feel refreshed each morning.
While a few guests have noted the beds were a bit harder than expected, the majority of reviews emphasize the comfort provided by soft mattresses and pillows. Even those in the master bedrooms, featuring queen-size beds, find them adequately comfortable.
However, there are some considerations to keep in mind. A few guests found the bed size not perfectly suitable for two people, expecting king beds but receiving queen-sized ones instead. Despite these occasional sizing issues, the overall sentiment remains positive, with many expressing satisfaction with the deluxe and cozy sleep experience offered by the hotel.
Cleanliness
Sunflower Hotel & Residence, Futian Port Branch, generally impresses visitors with its commendable cleanliness standards and well-maintained environment. Many guests find the rooms to be clean, neat, and tidy, with spacious bathrooms and comfortable beds. The hotel is described as clean and presentable, offering nice rooms equipped with useful amenities such as washing machines and kitchens, which are particularly appreciated by those on longer stays. The property as a whole appears to be well-kept, with attention to details like providing laundry detergent for guests' convenience.
Housekeeping services receive positive mentions, with cleaning staff frequently noted as friendly, hardworking, and attentive. This thorough daily upkeep contributes to the overall pleasant experience, and the hotel assists further by offering services like complimentary luggage storage for guests traveling away for extended periods.
While most of the reviews laud the property's cleanliness, some occasional issues are noted, such as residual cigarette smoke and isolated incidences of dirt under the bed. A few guests mention minor cleanliness concerns involving cockroaches and the quality of provided tissue. Despite these, the majority of reviews highlight a clean and comfortable environment, supported by diligent staff efforts and convenient on-site facilities, making it a generally favorable choice for travelers seeking a tidy accommodation option in Futian.
Staff
Sunflower Hotel & Residence, Futian Port Branch, is widely appreciated for its exceptional staff. Many guests highlight the friendly and helpful nature of the team, often describing them as super friendly and fantastic. The professionalism and excellent attitude of the staff contribute significantly to the positive guest experiences. While some reviews note that the front desk reception could improve in customer service and English proficiency, the overall impression of the staff remains positive. They are proactive, courteous, and always ready to assist guests with various needs, whether it’s booking a cab or upgrading accommodations. The warm and polite demeanor of the personnel, including the diligent cleaning staff, enhances the welcoming atmosphere of the hotel. Despite occasional feedback on areas needing improvement, such as language barriers and reception service, the dedication and friendliness of the staff leave a lasting impression on visitors.
Wi-Fi
Travelers considering a stay at the Sunflower Hotel & Residence in Futian may want to take note of the hotel's Wi-Fi situation. While Wi-Fi is freely available throughout the property, from the lobby to the guest rooms, guests often find the connection less than optimal. Many have reported slow speeds and difficulties accessing the network, which can be particularly challenging for non-Chinese guests. The system requires logging in with a Chinese phone number or WeChat, posing a hurdle for international visitors who aren't equipped with these. Despite these challenges, some guests have mentioned the Wi-Fi being decent, suggesting that experiences may vary. However, for those more reliant on strong and easily accessible Wi-Fi, additional preparations or alternative solutions might be necessary to ensure connectivity. On a brighter note, guests frequently commend the hotel for its impressive attention to cleanliness and upkeep, providing a comfortable environment despite dated interiors.
4 Star
Located conveniently at the Futian Port, Sunflower Hotel & Residence offers guests good value for money with a great location that caters well to travelers exploring the area. The service provided by the friendly staff enhances the stay experience, contributing positively to the hotel's reputation. Guests frequently commend the accommodation, describing the rooms as pleasant and very good, with some even calling their experience excellent and exceptional. However, there are criticisms that suggest discrepancies in the expected four-star rating, with some guests feeling disappointed due to the hotel not living up to advertised images or their personal expectations. While the facilities have received superb reviews overall, issues like room cleanliness have been noted, detracting from the otherwise generally good service and accommodation. Despite minor concerns, the positive attributes of Sunflower Hotel & Residence contribute to a favorable impression for most visitors.
No, Sunflower Hotel &Residence, Futian Port Branch doesn't have any pool.
No, a spa isn't available at Sunflower Hotel &Residence, Futian Port Branch.
No, Sunflower Hotel &Residence, Futian Port Branch doesn't allow dogs.
Yes, parking facilities are available at Sunflower Hotel &Residence, Futian Port Branch.
Yes, Sunflower Hotel &Residence, Futian Port Branch has a gym.