Holiday Inn Stevenage by IHG, enjoys a highly favorable reputation among travelers, characterized by excellent service, modern amenities and a central location. Situated just a 10-minute walk from Stevenage train station, the hotel's accessibility is a significant plus. Guests find the proximity to the town center, local shops and various amenities convenient, along with easy access to London and notable nearby sites like Stevenage's old town and Knebworth House. The hotel also offers a clean, modern and comfortable environment.
The breakfast experience at the hotel stands out, praised for its quality, variety and friendly service. Described as first-class and exceptional, the buffet provides plentiful options, including gluten-free choices, in a modern and inviting area. While some minor improvements regarding temperature and variety have been suggested, the general consensus is highly positive.
Dining at the hotel provides a mixed bag of experiences. While many commend the food quality and prompt service, some find the meals overpriced or of variable quality. Nevertheless, the restaurant staff’s helpfulness and the pleasant dining environment often receive praise.
Rooms at the hotel are a highlight, noted for their cleanliness, spaciousness and modern, stylish décor. Guests appreciate the comfortable beds, good-sized bathrooms and well-laid-out spaces. Despite occasional minor issues like dated elements or limited TV channels, the overall feedback is overwhelmingly positive, emphasizing comfort and reliability.
Cleanliness across the hotel is highly commended with rooms and common areas consistently described as very clean and well-maintained. Housekeeping services are efficient, maintaining a high standard of hygiene.
The staff at Holiday Inn Stevenage significantly enhance the guest experience with their politeness, friendliness and professional demeanor. From the reception to the kitchen staff, guests frequently praise their attentiveness and customer care, contributing to a welcoming atmosphere throughout the hotel. Instances of staff going above and beyond to ensure a pleasant stay are commonly reported.
The wifi at the hotel is generally regarded as fast and reliable, though a few reviews note occasional slow speeds in certain rooms. Parking poses some challenges with limited spaces and a £12 per night charge, though guests appreciate the proximity and occasional discounts available.
The hotel proves to be family-friendly with good breakfast choices, accommodating room arrangements and a welcoming environment for children. Business travelers also favor the hotel, citing excellent conference facilities and a conducive work environment, despite occasional noise disturbances.
In summary, Holiday Inn Stevenage lives up to its four-star rating by offering modern comforts, excellent service and value for money, making it an attractive choice for both leisure and business travelers.
Hotel Cromwell Stevenage is highly praised for its enviable location in the picturesque Old Town, surrounded by an array of restaurants, bars and shops. Its proximity to Luton Airport and major transport links into London makes it ideal for both short and extended stays. Guest reviews frequently describe its placement as perfect, boasting easy access to local amenities, attractions and convenient parking arrangements, adding to its appeal.
The hotel delivers a positive breakfast experience, frequently highlighted as tasty with a great selection. Many guests appreciate the variety and quality of the food, often mentioning items like scrambled eggs and sausages as particularly good. Despite a few criticisms regarding food temperature and occasional service inefficiencies, the overall impression of the breakfast is favorable.
The dining experience at the hotel’s Rump and Wade restaurant mostly garners positive remarks for its well-presented and fairly priced food. Guests appreciate the lovely and attentive dinner staff, though inconsistencies in food quality and service speed can occasionally detract from the experience.
Rooms at Hotel Cromwell Stevenage are often described as clean, comfortable and beautifully decorated. Guests enjoy the tasteful and modern decor, though some have faced issues with room temperature and noise. The overall cleanliness is commended with daily housekeeping ensuring high standards, notwithstanding a few isolated lapses.
The staff are frequently lauded for their friendliness, helpfulness and professionalism. Key members such as Joanne, Gabbie and Hollie receive special mentions for their exceptional service. While there are occasional incidents of less than satisfactory service, the consensus is that the staff greatly enhance the guest experience with their warm and accommodating nature.
WiFi connectivity at the hotel presents a mixed experience with some guests enjoying stable connections while others struggle with patchy and unreliable access, especially in certain areas of the hotel.
For families, the hotel provides good value despite the small size of family rooms. It caters well to those visiting for family events or gatherings. Beds receive mixed reviews, though many guests find them comfortable and conducive to a good night's sleep. However, some concerns about bed size, firmness and occasional discomfort are noted.
As a three-star establishment, Hotel Cromwell Stevenage offers a solid value-for-money experience. It generally meets the expectations set for its rating, providing good service and quiet nights despite some areas needing a refresh.
Accessibility, however, remains a significant concern due to the lack of lifts and wheelchair-accessible rooms, making it less suitable for guests with mobility issues. The hotel's charming historical character does come with the drawback of challenging navigation for those with disabilities.
Finally, the hotel extends a genuinely welcoming atmosphere for pets, offering specific provisions for dogs, making it a favorable choice for pet owners despite a refundable deposit requirement for pets.
Overall, Hotel Cromwell Stevenage is highly regarded for its central location, quality breakfast, charming rooms and friendly staff, though potential guests should be aware of its few shortcomings regarding accessibility and WiFi reliability.
Overlooking the Letchworth Golf Course, the 4-star Mercure Hotel offers high class amenities and full pampering services at its own state-of-the-art spa.
Summary of reviews
voco Letchworth Hall by IHG is a charming and historic property located in a quiet area with picturesque surroundings. The hotel offers great leisure facilities including access to a gym and spa next door and ample free parking. While the breakfast and dinner have received mixed reviews, the staff are widely praised for their friendliness and helpfulness. The rooms are in need of upgrading and some guests have reported cleanliness issues. However, the hotel's historic feel and character are appreciated by many. Overall, voco Letchworth Hall by IHG is a good choice for those looking for a peaceful getaway with great leisure facilities and a rich history.
Tewinbury Farm Hotel is a beautiful countryside hotel that offers a stunning location with amazing views and lovely surroundings. The hotel is located in a peaceful, secluded and private spot, but there's still plenty to do on-site. The grounds of the hotel are beautiful, offering great walks and lovely scenery. The hotel offers a variety of dining options, including breakfast served in the Cowshed which guests highly praise as the best they have had in a 4-star hotel. The hotel boasts fantastic countryside location and nice facilities which include great restaurants. Tewinbury Farm Hotel boasts modern, clean and comfortable accommodations that are equipped with lovely little extras like air conditioning, luxurious baths and lighting that has been well thought out. Guests have consistently praised the hotel's cleanliness with numerous phrases describing the exceptional standard of cleanliness throughout the grounds and rooms. Tewinbury Farm Hotel boasts an excellent staff who are universally friendly, helpful and accommodating, offering professional and efficient service at all times. The hotel is a great place for families with kids and offers comfortable beds that ensure a great night's sleep. Overall, Tewinbury Farm Hotel offers optimal guest satisfaction with both its friendly, attentive staff and its high-quality amenities.
Categories
Accessible
4 Star
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Shephall