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Summary of reviewsSherbourne Terrace Hotel in Shepparton frequently receives praise for its prime location, cleanliness and friendly staff. Located conveniently in the heart of the city, it offers easy access to the CBD, restaurants, shops and cafes, making it an ideal choice for business and leisure travelers. The presence of an on-site restaurant and pub across the road further enhances its appeal, providing guests with dining convenience.
The hotel's rooms are consistently highlighted for their spaciousness, cleanliness and comfort. Many guests appreciate the well-maintained and modern interiors, daily servicing and amenities such as balconies and spa baths. Noise issues are minimal due to the double glazing on windows, ensuring a quiet environment for restful stays. Despite some mixed reviews about bed comfort, many guests find them extremely comfortable.
Cleanliness is a standout feature with numerous reviews commending the spotlessly clean rooms and modern bathrooms. The daily maintenance, including fresh towels and replenished tea and milk, contributes to a pleasant and comfortable stay. Although there were occasional minor oversights, they did not detract significantly from the overall perception of a well-kept property.
The staff at Sherbourne Terrace Hotel contribute significantly to its positive reputation. Guests frequently mention the exceptional friendliness and helpfulness of the staff, from the reception to the cleaning and restaurant teams. This high level of service creates a welcoming and warm atmosphere.
Parking is another aspect appreciated by guests with ample, secure and free parking options available. Some challenges with the layout and lack of allocated spots were noted but did not overshadow the convenience it provides.
Dining experiences at the hotel are generally favorable, particularly for dinner with guests enjoying the high-quality food and friendly bar staff. While breakfast received mixed reviews due to inconsistencies and limited options, the overall dining experience at the hotel is enhanced by the convenience of the on-site bistro.
In summary, Sherbourne Terrace Hotel stands out for its excellent location, clean and comfortable rooms and outstanding staff. These qualities, together with convenient parking and pleasant dining options, make it a recommended choice for visitors to Shepparton. Show more
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Categories
Hotel with Swimming Pool
Features a seasonal outdoor pool with a spa pool. It offers a relaxing environment with additional amenities, including a heated indoor hot tub and sauna.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access for all guests. It's located close to the center of Shepparton, offering convenience for travelers.
Hotel with Parking
This hotel includes convenient on-site parking for guests. Its location offers good off-street parking and is within walking distance to restaurants and shops, combining accessibility and convenience for drivers.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior TwinRefurbished south-facing room with tea/coffee making facilities, private en suite bathroom and free cable TV.
Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
King RoomFeaturing a double bathtub, this double room has a balcony, Subject to availability upon request, sofa and tile/marble floor.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a tiled floor as well as an inner courtyard view. The unit offers 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
Sherbourne Terrace Hotel boasts a prime location in the heart of Shepparton, making it an ideal base for both business and leisure travelers. Guests consistently highlight its proximity to the CBD, restaurants, shops and cafes, all within easy walking distance. The convenience of having eateries, including a pub across the road and an on-site restaurant, adds to its appeal. The central location ensures guests can access everything they need without hassle.
Cleanliness and comfort are also frequently mentioned with many appreciating the well-presented and comfortable rooms. The hotel caters well to different needs, offering accessible rooms suitable for guests with mobility issues. Overall, the hotel's combination of great location, cleanliness and value for money makes it a recommended choice for visitors to Shepparton.
Breakfast
Sherbourne Terrace Hotel offers a mixed experience when it comes to breakfast options. While some guests found the breakfast to be very good with friendly service and fair value, others faced limitations such as unavailability during long weekends or on Sunday mornings. Guests who dined at the hotel were impressed with the delicious food and the convenience of not having to leave the premises, praising both breakfast and dinner offerings at the bistro. Nonetheless, there were concerns about the limited variety and overall value of the buffet breakfast. Additionally, certain amenities like the coffee machine received negative feedback, suggesting room for improvement. Overall, while the breakfast experience has its highlights, inconsistencies suggest that some guests might prefer exploring local cafes for their morning meal.
Dinner
Guests at Sherbourne Terrace Hotel repeatedly commend the convenience of having an on-site restaurant where they can enjoy meals without leaving the premises. Highlights of the dining experience include delicious and consistently excellent food with particular praise for the fantastic steak served in the restaurant. The bistro is often mentioned positively with guests noting both the high quality of the food and the friendly, enthusiastic bar staff. Despite some remarks about the meals being a bit overpriced, the overall sentiment concerning dinner at the hotel is favorable, emphasizing the welcoming atmosphere and satisfactory dining experience.
Rooms
Sherbourne Terrace Hotel consistently receives positive feedback regarding its rooms. Guests appreciate the spacious and clean accommodations, highlighting that the rooms are serviced daily and maintain a high level of cleanliness. Many reviewers were pleased with the comfort of the beds and the overall size of the rooms with some noting the added luxury of balconies and spa baths.
The hotel's location is frequently mentioned as a benefit, being close to shops and restaurants, adding to the convenience of the stay. The modern bathrooms and well-maintained interiors exceeded the expectations of several guests. Despite a few mentions of noise from outside and other reviews citing issues with cleanliness under beds, the majority of comments praise the hotel's quiet environment, partly thanks to double glazing on windows.
Guests also appreciated the warm rooms upon arrival and the availability of meals, including a nice breakfast in the bistro. The hotel also gets positive feedback for accommodating early check-ins. Overall, the rooms at Sherbourne Terrace Hotel are described as comfortable, clean and well-sized, meeting the needs of both short and extended stays.
Beds
The beds at the Sherbourne Terrace Hotel have received mixed reviews from guests. Numerous patrons have praised the beds as very comfortable, yielding some of the best sleep they've had in ages. Many have highlighted the satisfactory nature of the beds in tandem with the good facilities provided by the hotel, enhancing their overall experience.
However, there are differing opinions as well. Some guests have found the beds to be notably hard, at times even feeling like bricks or extremely stiff. A handful of reviewers reported discomfort significant enough to cause morning soreness and stiffness, necessitating chiropractic appointments. On the flip side, others described the beds as amazing, super comfortable or quite comfortable, showing a considerable variation in guest experiences. Despite such mixed feedback, the positive comments about the comfortable beds often align closely with the overall appeal of the hotel.
Cleanliness
Sherbourne Terrace Hotel largely received positive feedback for its cleanliness, which many guests highlighted as a significant feature of their stay. The updated and very clean bathrooms were a frequent point of praise with only a few remarks about some minor cleaning oversights. Guests often described the rooms as spotlessly clean, comfortable and modern. The clean bed and tidy room maintenance, including daily towel replacement and replenishment of tea and milk, contributed to a pleasant experience for many. The hotel's cleanliness paired with its convenient location and friendly staff made it an attractive option for both leisure and business trips. While there were occasional issues, such as stained linens or unclean windows, these did not overshadow the overall perception of a well-maintained and welcoming environment.
Staff
At the Sherbourne Terrace Hotel, guests regularly commend the staff for their exceptional friendliness and helpfulness. The service at the front desk is noted to be particularly efficient and accommodating with many guests appreciating the pleasant demeanor of the receptionists. This level of service extends to the hotel's cleaning staff and the restaurant team, contributing to a welcoming and warm atmosphere throughout the property.
Guests highlight the clean and spacious rooms, which are serviced daily, enhancing the overall stay experience. The convenience of having a hotel bistro nearby adds to the appeal with the friendly waitstaff contributing positively to guest interactions.
There are occasional mentions of inconsistent experiences at reception or with specific staff members, often described as less friendly or somewhat indifferent. However, these instances seem to be exceptions rather than the norm.
Overall, the Sherbourne Terrace Hotel appears to be a well-regarded choice for travelers, thanks largely to its dedicated and welcoming staff. Whether interacting at the reception, the restaurant or throughout the hotel, guests typically find the personnel to be a significant positive aspect of their stay.
Parking
The Sherbourne Terrace Hotel offers various parking options that have left guests generally satisfied. Many appreciated the abundance of parking spots, noting that they could easily find a spot and enjoyed the convenience of off-street and on-site parking. The parking is reportedly secure, adding a peace of mind for those traveling with valuable belongings.
Some visitors highlighted specific issues with the parking layout, describing it as a bit tricky to navigate, especially in the centre court where spaces are narrower. Also mentioned was the lack of allocated parking spots, which, on occasion, resulted in guests needing to carry their belongings a significant distance to reach their rooms. Despite these minor concerns, the positive aspects such as the free parking and excellent parking bays contributed to an overall satisfactory experience.
The hotel's central location in Shepparton further enhances its appeal, making it a convenient base for guests. However, it's worth noting that a few guests experienced less hospitable interactions with the reception staff, which could be an area for improvement. Overall, the parking situation at Sherbourne Terrace Hotel has been well-received, adding to the convenience and comfort of the guests' stays.
Yes, Sherbourne Terrace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sherbourne Terrace Hotel.
No, Sherbourne Terrace Hotel doesn't allow dogs.
Yes, parking facilities are available at Sherbourne Terrace Hotel.