Shepparton, 630 Wyndham St-36.400135,145.395057(Show on Map)
8.5
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Southgate is highly regarded for its prime location, combining convenience and tranquility. Its central position offers easy access to a variety of amenities, attractions and eateries, while maintaining a peaceful ambiance away from busy areas. Guests appreciate the quiet surroundings, excellent accessibility and modern, well-maintained property. The hotel's friendly and helpful staff contribute significantly to the positive experience with many visitors praising their welcoming and accommodating nature.
Rooms at Southgate are frequently praised for their cleanliness, spaciousness and comfort. Guests enjoy the modern decor, high-quality linens, ample towels and additional facilities like large TVs, well-equipped kitchens and private courtyards. The quiet atmosphere and consistent daily cleaning enhance the overall comfort, making it suitable for both short stays and longer visits.
The pool area is another standout feature, receiving consistent praise for its beauty, maintenance and family-friendly environment. Despite minor issues such as slippery tiles and the pool not being heated, the clean and spacious pool area provides a pleasant spot for relaxation and is especially appreciated during the summer months.
Southgate's breakfast service, however, has mixed reviews with some guests finding the in-room breakfast setup lacking basic amenities. Despite these shortcomings, the proximity to alternative breakfast options provides a silver lining. On the technological front, the hotel's free WiFi service receives varied feedback with some guests experiencing excellent connectivity while others face issues with speed and stability.
Parking at Southgate is generally well-received with ample spaces and the convenience of parking near the rooms. This ease of parking is appreciated by many guests, although there are occasional challenges for larger vehicles.
Finally, the comfortable beds at Southgate are frequently mentioned positively, contributing to a restful stay. With mostly plush and high-quality bedding, guests often highlight the beds as a key factor in their enjoyable experience, despite minor variations in individual preferences.
In summary, Southgate stands out for its excellent location, cleanliness, friendly staff and comfortable accommodations, making it a favored choice for travelers seeking both convenience and comfort in Shepparton.
Categories
Parking
This motel offers parking facilities for guests. It is located on Wyndham Street, providing easy access to city amenities and attractions, making it a convenient choice for travelers with vehicles.
Pool
Children's Pool
Outdoor Pool
Outdoor Pool
Children's Pool
Room Types
Deluxe Double RoomThis double room features direct access to the pool area. A toaster, electric kettle and tea and coffee are provided.
Twin RoomThis twin room features direct access to the pool and BBQ area. A toaster, electric kettle and tea and coffee are provided.
One-Bedroom ApartmentThis apartment features a private courtyard, pull-out sofa and a kitchenette with a stovetop.
Two-Bedroom ApartmentThis spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Southgate Hotel enjoys high praise for its prime location, offering a blend of convenience and tranquility. Its central position makes it easy to access a variety of amenities, attractions and eateries with numerous mentions of its proximity to the town center, shops and restaurants. Despite being centrally located, many reviews highlight the hotel's quiet surroundings, ensuring a peaceful stay away from the hustle and bustle of busy areas.
Guests appreciate the ease of finding the hotel and its overall accessibility. The location seems ideal for both short stays and extended visits, providing a comfortable base for exploring Shepparton and meeting with family. The vicinity includes fast food outlets, supermarkets and convenient access to city attractions, making it a desirable spot for various needs.
The hotel's setting back from the main road contributes to its quiet ambiance and visitors consistently note the peacefulness of their stays. Additionally, the property is well-maintained, modern and notably clean with friendly and helpful staff enhancing the guest experience. The hotel offers good value for money, combining affordable comfort and excellent facilities, including a pleasant pool area and ample parking.
In summary, Southgate Hotel stands out for its exceptional location, cleanliness and welcoming staff, making it a favored choice for travelers seeking comfort and convenience in Shepparton.
Breakfast
The breakfast experience at Southgate has distinctly mixed reviews. While the convenience of nearby fast food options like McDonald's is appreciated, the in-room breakfast service leaves much to be desired. Guests have frequently found themselves without basic amenities such as bowls, cutlery, plates and proper cups, which makes having breakfast in their rooms challenging. Furthermore, there have been issues with the availability and clarity of breakfast offerings with some guests under the impression that breakfast was included but then finding out it was not provided. The lack of responsiveness from the staff regarding these issues has also been a common concern. Despite these setbacks, the hotel's proximity to alternative breakfast options provides some relief for those seeking a morning meal.
Rooms
Southgate offers a consistently positive experience for guests with rooms praised for their cleanliness and comfort. Many reviews highlight the spaciousness of the accommodations, making them suitable for families and longer stays. Guests appreciated the modern and well-presented rooms, often noting the comfortable beds, high-quality linen and ample towels. Facilities like the large TV, a well-equipped kitchen and private courtyard add to the convenience. Regular daily cleaning further enhances the stay with many guests mentioning the meticulous upkeep of the rooms.
The quiet atmosphere, especially rooms away from the highway, ensures a restful night's sleep. Staff are often described as friendly and welcoming, contributing to an accommodating environment. The value for money is frequently noted with the overall amenities exceeding guest expectations.
However, a few areas for improvement were identified. Many guests felt the absence of a microwave was inconvenient and some noted minor cleanliness issues, such as sticky residues on the carpet. A lack of basic cutlery and the occasional inadequacy of bathroom lighting were mentioned. Despite these minor drawbacks, the overall impression of Southgate remains very positive with many guests expressing their intent to return due to the excellent service and comfortable, spacious accommodations.
Beds
Southgate receives overwhelmingly positive feedback regarding its beds. Many guests describe the beds as very comfortable with some stating they were the best they had ever slept on. The pillows are often highlighted as sensational and the beds are considered clean with lovely, crisp sheets. Spacious rooms also add to the comfort factor, making for a pleasant stay. Although most beds are praised, a few guests found them either too hard or too soft for their preferences and there were occasional issues with twin beds splitting apart. Sofa beds, however, did not match the comfort level of the other beds. Overall, the consistent praise for the beds at Southgate makes it a highly recommended choice for a good night's sleep.
Cleanliness
Southgate consistently receives high marks for cleanliness, making it an appealing choice for travelers who prioritize hygiene and comfort. Guests often describe the rooms as spotlessly clean, spacious and modern. Many appreciate the comfortable beds, fresh towels provided daily and well-maintained facilities, including the pool. The immaculate cleanliness extends to the gardens and outdoor areas, which are kept beautiful and tidy.
Reviewers have frequently mentioned the high standards maintained by the housekeeping staff, ensuring that both rooms and amenities remain neat and inviting. The property itself is noted for being well-appointed with clean, comfortable and updated accommodations. Even the smallest details, such as clean sheets and towels, have been praised for contributing to an overall pleasant stay.
Guests repeatedly express satisfaction with the pristine condition of the rooms, often highlighting the consistency in cleanliness across multiple stays. The general atmosphere of the hotel is described as clean, quiet and modern with easy access to necessary locations and amenities. Overall, Southgate's outstanding commitment to cleanliness and tidiness is a standout feature highly valued by its visitors.
Staff
At Southgate, the overwhelming sentiment from guests about the staff is one of friendliness and helpfulness. Numerous reviews highlight the welcoming and accommodating nature of the reception staff with several guests specifically mentioning the excellent service they received upon arrival. Many visitors appreciated the warm and courteous receptionists, who often went out of their way to make guests feel comfortable and address their needs.
The cleaning staff, while highly praised for their diligent upkeep of the rooms, received mixed feedback regarding their friendliness. Nonetheless, the housekeeping team was often recognized for their consistent efforts in maintaining the cleanliness and tidiness of the hotel.
Positive comments about the staff's generosity and accommodating nature were frequent with guests appreciating their reliable service and readiness to assist. The overall impression is that the team at Southgate excels at creating a pleasant and welcoming atmosphere, contributing greatly to the positive experiences of their guests.
In summary, Southgate's staff is regarded as a key strength of the hotel, earning high marks for their friendliness, helpfulness and professional service. The positive interactions with the staff leave a lasting impression, making stays at Southgate notably enjoyable for many guests.
Wi-Fi
Southgate Hotel guests have mixed experiences with the WiFi service. On the positive side, some found the WiFi to be very good or even exceptional with mentions that the free WiFi worked really well. However, several guests encountered issues such as very slow internet, poor wireless and a connection that kept dropping in and out. Some noted that the WiFi didn't always work or was terrible, while a few highlighted potential cyber threats due to an open network. Despite these issues, the presence of free WiFi is appreciated, although it seems there is room for improvement in terms of connection stability and security.
Pool
Southgate boasts an impressive pool area that guests consistently praise for its beauty and maintenance. The pool is spacious and well-kept, making it an enjoyable spot for families and individuals alike. Many guests appreciated the convenience of having the pool right outside their rooms or easily accessible from apartment courtyards. It seems to be a highlight for many visitors with comments emphasizing how great and fantastic the pool area is.
Notably, the pool area is family-friendly with children especially enjoying the facilities. The surroundings are beautifully maintained, providing a lovely atmosphere for lounging and swimming. Guests mentioned that it’s particularly nice in summer and appreciated how clean the pool and its environment are.
Despite these positives, there are a few drawbacks worth noting. Some reviews mention that the tiles around the pool are very slippery, leading to safety concerns, while others highlighted issues such as the pool not being heated and occasional noise from teenagers. Additionally, bugs in the pool water required cleaning and the outdoor lighting around the pool area at night could be improved. However, the overall feedback remains positive with many guests enjoying their time by the pool and noting it as a key feature of their stay at Southgate.
Parking
Southgate offers a convenient and ample parking experience for its guests. Many reviews highlight the availability of good parking spaces with numerous guests appreciating the ability to park right in front of their rooms or just outside the door. The premises are noted for being clean and tidy, which adds to the overall ease of parking. Although there are some issues, such as the lack of parking for trucks and occasional situations where guests had to park further away from their rooms, the general feedback indicates that parking is simple and generally well-managed.
Outdoor Pool
Southgate boasts a meticulously maintained outdoor pool that has garnered positive feedback from guests. The pool is often described as great and nice with its cleanliness being a standout feature, mentioned as spotless by visitors. Its prime location, right outside some of the rooms, adds convenience and appeal. Complementing the pool area is a pleasant courtyard and a well-kept grassed outdoor space, enhancing the overall relaxing atmosphere. However, one notable point to consider is that the pool is not heated.
FAQ
Yes, Southgate has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Southgate.
No, Southgate doesn't allow dogs.
Yes, parking facilities are available at Southgate.
