The Inn at Crestwood, set in a serene location amidst picturesque mountains and lush greenery, is celebrated for its tranquil and idyllic ambiance. It provides a peaceful retreat with well-maintained grounds and charming architecture that harmonizes with the natural surroundings. Conveniently positioned near the Parkway and close to attractions like Boone and Blowing Rock, the inn offers easy access to both natural beauty and local activities such as skiing at Sugar Mountain.
Guests particularly appreciate the friendly and exceptional service provided by the staff, who are often described as welcoming and helpful. Specific staff members are recognized for their dedication to ensuring a pleasant stay, contributing significantly to the overall positive experience.
The rooms at the inn are generally praised for their cleanliness, spaciousness, and comfort. Many guests enjoy the stunning mountain views and the comfortable beds, which provide a restful night's sleep. Although soundproofing and bathroom sizes could be improved, the rooms generally offer a nice blend of relaxation and scenic beauty.
While the breakfast offerings could be more comprehensive, many find the complimentary aspect a nice touch. However, there is room for improvement in providing a more varied menu.
The pool and spa area receive mixed reviews. Guests enjoy the ambiance and spa features, but issues related to the pool's maintenance and availability are noted. Similarly, while the overall cleanliness of the inn is commendable, some suggest improvements in specific areas, such as the pool and spa, to match the otherwise well-maintained property.
Overall, the Inn at Crestwood is a charming retreat that combines natural splendor with a welcoming atmosphere, making it a notable choice for travelers seeking both relaxation and convenience.
Graystone Lodge, part of the Ascend Hotel Collection, is consistently praised by guests for its impressive features and outstanding service. Centrally located near key attractions like the Blue Ridge Parkway, Boone, and Appalachian State University, the hotel offers a strategic base for exploration. Guests appreciate the nearby supermarket and the peaceful environment, despite being slightly removed from historic downtown, making it an ideal choice for travelers.
Visitors highlight the hotel's beautifully appointed, modern rooms, emphasizing their cleanliness, spaciousness, and comfort. The updated amenities, including a heated indoor pool, add to the overall experience. The hotel surprises guests with personal touches for special occasions, reflecting a keen attention to detail.
Breakfast at Graystone Lodge receives high marks for its variety, quality, and presentation, with many noting it as a standout feature. While there are suggestions for longer hours and more seating, the food offerings cater to diverse dietary needs and are frequently restocked by the attentive staff.
The exceptional staff plays a pivotal role in creating a welcoming atmosphere, with guests lauding their friendliness, professionalism, and willingness to assist. The housekeeping services maintain high standards of cleanliness, contributing to the positive experiences. Even amidst ongoing renovations, the exceptional service remains unwavering.
The hotel's indoor pool, despite occasional temperature fluctuations and a noted reliance on chlorine, is well-maintained and enjoyed by families. Additionally, the comfort of the beds frequently earns praise, with the cozy bedding and pillows adding to restful stays, although some guests find the beds too soft for their preference.
Overall, Graystone Lodge exceeds expectations, offering a combination of a convenient location, superior cleanliness, and outstanding customer service, making it a highly recommended choice for travelers.
Situated in the picturesque Blue Ridge Mountains, Fairfield Inn & Suites Boone offers a comfortable and convenient stay with outstanding service and unbeatable value. Located near attractions such as the Tweetsie Railroad, the Grandfather Mountain and the Appalachian State University, the hotel features thoughtfully designed guest rooms and suites, free Wi-Fi and fitness facilities including a pool and exercise room. The vibrant lobby offers inviting spaces for guests to gather, relax and work, while the complimentary breakfast features hot and cold options. Backed by the Fairfield 100% Guarantee, the hotel's commitment to guest satisfaction is unparalleled. On-site amenities include sustainability initiatives, free Wi-Fi, complimentary breakfast, free coffee and tea, an indoor pool, fitness center, meeting space, dry cleaning service and laundry facilities, ensuring a comfortable and enjoyable stay for all guests.
Summary of reviews
Fairfield Inn & Suites in Boone is a great choice for those looking for a hotel with a fantastic location. The hotel is centrally located and within walking distance of food and shopping with many popular tourist sites just a stone's throw away. The breakfast selection is great with many foods available, an excellent menu and lots of variety. The rooms are modern, updated and comfortable with comfortable beds, although some guests noted minor issues like firm beds or lack of pillows. The hotel is continuously making room renovations to improve the guest experience. The majority of guests rave about the exceptional cleanliness of the hotel with descriptions of the rooms and facility being "super clean," "very clean," and "exceptionally clean and well maintained." The staff is top-notch with polite front desk clerks and friendly housekeeping service. The indoor, heated pool is a definite highlight and guests have shared their positive experiences with it. The beds are firm, yet comfortable and offer a good night's sleep. Overall, guests can expect a comfortable and enjoyable stay at Fairfield Inn & Suites in Boone.
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