Escape Shumen
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Summary of reviewsEscape Shumen enjoys a prime and convenient location, highly praised for its central positioning that places guests within a short walk from key attractions, cafes and restaurants, making it ideal for both business travelers and those looking for a relaxing getaway. The tranquil ambiance, coupled with its proximity to bus and train stations, adds to its appeal.
The hotel offers a variety of room types, including spacious arrangements with large terraces that enhance comfort. Rooms are well-maintained with fresh supplies like clean towels, soaps and toilet paper provided regularly. Guests appreciate the interesting furniture, ample lighting and practical features such as mosquito nets. The provision of parking spaces nearby further contributes to a hassle-free stay for those exploring the pedestrian-friendly area.
Despite these positives, some rooms lack basic amenities like refrigerators and there have been occasional issues with cleanliness and maintenance. Reports of unpleasant odors and poorly arranged bathrooms with awkward water heaters have been noted. However, the overall cleanliness of the hotel is generally satisfactory with rooms being regularly cleaned and well-arranged.
Staff members at Escape Shumen are frequently commended for their exceptional service. They are described as well-mannered, responsive and efficient, quickly addressing any issues with room changes or other concerns. Communication with the staff is smooth and prompt with many highlighting the polite and comprehensive nature of the receptionists, particularly a young lady who is noted for her thorough explanations.
In summary, Escape Shumen offers a convenient and pleasant stay with its central location, comfortable rooms and exceptional staff service. Nevertheless, prospective guests should be aware of potential inconsistencies in room amenities and cleanliness.
The hotel offers a variety of room types, including spacious arrangements with large terraces that enhance comfort. Rooms are well-maintained with fresh supplies like clean towels, soaps and toilet paper provided regularly. Guests appreciate the interesting furniture, ample lighting and practical features such as mosquito nets. The provision of parking spaces nearby further contributes to a hassle-free stay for those exploring the pedestrian-friendly area.
Despite these positives, some rooms lack basic amenities like refrigerators and there have been occasional issues with cleanliness and maintenance. Reports of unpleasant odors and poorly arranged bathrooms with awkward water heaters have been noted. However, the overall cleanliness of the hotel is generally satisfactory with rooms being regularly cleaned and well-arranged.
Staff members at Escape Shumen are frequently commended for their exceptional service. They are described as well-mannered, responsive and efficient, quickly addressing any issues with room changes or other concerns. Communication with the staff is smooth and prompt with many highlighting the polite and comprehensive nature of the receptionists, particularly a young lady who is noted for her thorough explanations.
In summary, Escape Shumen offers a convenient and pleasant stay with its central location, comfortable rooms and exceptional staff service. Nevertheless, prospective guests should be aware of potential inconsistencies in room amenities and cleanliness.
Cheap Hotel
Escape Shumen offers affordable lodging with good access to local attractions. It provides basic amenities suitable for travelers looking for a cost-effective place to stay.
Small Hotel
Mentioned as a popular hotel in Shumen Center. While detailed reviews on its specific ambiance are not readily available, its popularity suggests a generally positive guest experience.
Guest Reviews
Escape Shumen enjoys a prime location that is consistently praised by guests for its convenience and accessibility. Centrally situated, the hotel places visitors within a 1-2 minute walk from key attractions, cafes, restaurants and breakfast spots. The peaceful and quiet ambiance adds to the charm of its central positioning. Perfect for both business travelers and short-term stays, it offers easy access to parking in nearby streets. Additionally, the bus and train stations are merely a 15-minute walk away. Guests appreciate the blend of tranquility and proximity to the heart of the city, emphasizing the hotel's ideal setting for relaxation.
Located in an area with convenient access to shops and cafes, Escape Shumen offers a variety of room types, including a magnificent triple room and a cozy option with two single beds that are particularly suitable for children. Many rooms boast spacious interiors and large terraces, adding a touch of relaxation and comfort. The furniture is interesting and some rooms are bright and well-arranged, featuring mosquito nets on the windows for comfort during warm months.
One positive aspect frequently highlighted is the availability of parking spaces, which adds convenience for travelers exploring the nearby pedestrian streets filled with amenities. Regular cleaning and fresh supplies such as toilet paper, clean towels and soaps ensure a satisfactory stay for visitors.
Despite these positives, there are some drawbacks to consider. Some rooms lack basic amenities like a refrigerator and a few guests have reported issues with cleanliness and maintenance, including unpleasant odors and poorly arranged bathrooms with awkwardly placed water heaters. Communication can also be a challenge as not all staff members speak languages other than Bulgarian.
Overall, while Escape Shumen offers several appealing features like spacious rooms and good lighting, prospective guests should be aware of some inconsistencies in room conditions and basic amenities.
Escape Shumen Hotel offers a mixed experience when it comes to cleanliness. On the positive side, guests have noted that the hotel is generally clean. Rooms are described as bright, well-arranged and regularly maintained with fresh toilet paper, clean towels and soaps. Toiletries are sufficiently provided and some guests highlight that the hotel is clean overall.
However, there are areas that require significant improvement. Some guests reported encountering very dirty mattresses and rooms that have not been maintained properly with dust and torn curtains needing attention. Additionally, the cleanliness of the hotel suffers due to the high usage of elevators and the condition in which some visitors left common areas.
While the hotel offers a decent stay for the price in terms of cleanliness, it is evident that more consistent maintenance and attention to detail are needed to ensure a thoroughly clean and pleasant environment for all guests.
The staff at Escape Shumen consistently receives high praise for their exceptional service. Guests appreciate the amazing, well-mannered and responsive nature of the team. Receptionists are highlighted for their kindness and receptive attitudes. Staff members are noted for their quick and effective problem-solving abilities, such as promptly changing rooms when necessary, often within a mere 30 minutes.
Communication is another strong point with many reviews mentioning the prompt responses via email and the thorough explanations provided upon arrival. The personnel are described as polite, comprehensive and courteous, ensuring a satisfying experience by accommodating guest requests swiftly. The young lady at the reception, in particular, leaves a positive impression by explaining everything upfront, enhancing the overall experience for visitors.
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Location
Rooms
One positive aspect frequently highlighted is the availability of parking spaces, which adds convenience for travelers exploring the nearby pedestrian streets filled with amenities. Regular cleaning and fresh supplies such as toilet paper, clean towels and soaps ensure a satisfactory stay for visitors.
Despite these positives, there are some drawbacks to consider. Some rooms lack basic amenities like a refrigerator and a few guests have reported issues with cleanliness and maintenance, including unpleasant odors and poorly arranged bathrooms with awkwardly placed water heaters. Communication can also be a challenge as not all staff members speak languages other than Bulgarian.
Overall, while Escape Shumen offers several appealing features like spacious rooms and good lighting, prospective guests should be aware of some inconsistencies in room conditions and basic amenities.
Cleanliness
However, there are areas that require significant improvement. Some guests reported encountering very dirty mattresses and rooms that have not been maintained properly with dust and torn curtains needing attention. Additionally, the cleanliness of the hotel suffers due to the high usage of elevators and the condition in which some visitors left common areas.
While the hotel offers a decent stay for the price in terms of cleanliness, it is evident that more consistent maintenance and attention to detail are needed to ensure a thoroughly clean and pleasant environment for all guests.
Staff
Communication is another strong point with many reviews mentioning the prompt responses via email and the thorough explanations provided upon arrival. The personnel are described as polite, comprehensive and courteous, ensuring a satisfying experience by accommodating guest requests swiftly. The young lady at the reception, in particular, leaves a positive impression by explaining everything upfront, enhancing the overall experience for visitors.
No, Escape Shumen doesn't have any pool.
No, a spa isn't available at Escape Shumen.
No, Escape Shumen doesn't allow dogs.
No, parking facilities aren't available at Escape Shumen.
No, Escape Shumen doesn't have a gym.
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