Premier Place Surabaya Airport

Sidoarjo -7.38080700, 112.74580500 , Jl. Raya Juanda No. 73 (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPremier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.

The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.

Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.

The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.

Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
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Categories
Hotel with Swimming Pool
Premier Place Surabaya Airport offers great pool facilities for guests.

  Outdoor Pool  


Hotel with Parking
This hotel provides complimentary parking onsite free of charge for guests. This ensures that guests traveling with their own vehicles have a readily available and cost-free place to park.

3-Star Hotel
Premier Place Surabaya Airport features an outdoor pool, a restaurant, and a bar. The rooms are comfortable and well-equipped, and the hotel provides a free shuttle to the airport.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Queen Classic This double room has air conditioning, a flat-screen TV and a private bathroom.

Queen Premier Large Room Offering bigger space, this double room has air conditioning, a flat-screen TV and a private bathroom.

Twin Classic This twin room has air conditioning, a flat-screen TV and a private bathroom.

Twin Premier Large Room Offering bigger space, this double room has air conditioning, a flat-screen TV and a private bathroom.

Queen Suite Offering the largest space at the hotel, this suite features a separate seating area with a sofa. It has air conditioning, a minibar and a flat-screen TV.

Twin Premier Large Room - Smoking Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Queen Premier Large Room - Smoking The spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV. The unit offers 1 bed.

Twin Classic - Smoking The twin room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a TV. The unit has 2 beds.

Queen Classic - Smoking The double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a TV. The unit offers 1 bed.

Queen Premier Large Room - Pool Access Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Triplet Premier Large Room Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

Quads Premier Large Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

Classic Pool Access Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Premier Place Surabaya Airport is consistently praised for its excellent location, particularly its close proximity to Juanda Airport. The hotel offers the convenience of a free shuttle service to the airport, which operates every hour, making it a practical choice for those with early or late flights.

Guests frequently highlight the cleanliness and comfort of the rooms, finding them perfect for a night's stay before heading to the airport. The hotel is described as well-organized and functional with a pleasant structure and a relaxing pool area.

Dining at the on-site restaurant is noted as a positive aspect, along with a good breakfast option. Staff service generally receives positive remarks, contributing to the overall pleasant experience.

While the hotel might be considered slightly expensive for the country, its practical location and amenities, such as the airport shuttle, make it a highly recommended choice for travelers needing quick access to Juanda Airport. The proximity, efficient shuttle service and comfortable accommodations appear to fulfill guest expectations effectively.

Breakfast
Premier Place Surabaya Airport offers a breakfast experience that has garnered high praise from its guests. Early risers will appreciate the breakfast service starting at 05:30, allowing ample time to enjoy a meal before catching a flight using the hotel's efficient airport shuttle. The breakfast buffet is noted for its extensive variety and exceptional quality, featuring an array of options that cater to different tastes, including numerous Asian dishes and a wide selection of sweet treats. Guests have consistently highlighted the deliciousness and abundance of the breakfast offerings, describing it as fabulous, spectacular and amazing. The hotel also hosts a BBQ buffet in the evening that has been well received, enhancing their reputation for providing enjoyable dining options. The modern hotel facilities and comfortable rooms further complement the substantial and satisfying breakfast experience.

Dinner
Premier Place Surabaya Airport offers a dining experience that consistently garners positive feedback from its guests. The dinner service, particularly the BBQ buffet, stands out as a highlight with patrons praising its variety and quality. The buffet dinner features a range of options that cater to diverse tastes, ensuring that every guest finds something to enjoy. Many diners appreciate the inclusion of live music, which adds a pleasant ambiance to the evening meal at a reasonable price.

Additionally, the restaurant menu extends beyond the buffet with a la carte options and snacks that receive commendations for their excellence. The restaurant's consistent performance, from lunch to drinks, adds to the overall satisfaction of the dining experience. The breakfast buffet, often included with the room rate, is also noted for its quality and variety, matching the high standards set by the dinner service.

While some guests find the food to be on the pricier side or too spicy for their taste, the general consensus highlights the restaurant's dedication to providing good and varied cuisine. Overall, the dining options at Premier Place Surabaya Airport, especially the evening buffet, come highly recommended for their satisfying and enjoyable offerings.

Rooms
Premier Place Surabaya Airport offers a range of room experiences for its guests with feedback highlighting both positive and negative aspects. Many guests appreciated the rooms for being clean, spacious and comfortable. Several comments focused on well-equipped rooms offering more than sufficient amenities for a short stay with particular mention of the rooms being close to the airport for convenience. Furthermore, the hotel staff impressed guests with their friendliness and efficiency.

Comfortable beds and pleasant room setups were recurring themes with positive remarks about rooms by the pool and the presence of connecting doors being a boon for some groups. However, some rooms were perceived as small or cramped, especially those fitted with twin beds. A few guests also reported issues such as rooms feeling suffocating, distinct musty smells and the presence of dead bugs or lizards, indicating that room upkeep could be inconsistent.

Overall, for those needing a convenient, short stay close to the airport, the Premier Place Surabaya Airport appears to be a reasonable option, particularly if one is fortunate to get one of the well-maintained rooms.

Beds
Premier Place Surabaya Airport garners considerable praise for its beds, highlighting their comfort as a standout feature. Guests frequently describe the beds as comfortable, comfy and even very good. Many reviewers also commend the pillows, adding to the overall comfort of their sleep experience. Though a few guests found the beds a bit hard, the majority of feedback is positive, reflecting a consensus that the bedding contributes significantly to a pleasant stay. Alongside the comfort of the beds, guests appreciate the hotel's nice facilities and the affordability of the rates, enhancing the overall appeal of this accommodation.

Cleanliness
Premier Place Surabaya Airport stands out for its exceptional cleanliness, consistently praised by guests. The rooms are described as impeccably clean, fresh and comfortable. Guests highlight the hotel's modern and new facilities, enhancing the overall aesthetic appeal. Both the pool and common areas maintain high standards of cleanliness. Reviews frequently mention the well-maintained bathrooms at check-in, spacious rooms and a clean environment throughout the property.

Despite a couple of isolated incidents concerning dead bugs, lizards and a musty smell, the general consensus underscores the hotel’s commitment to maintaining a clean and pleasant atmosphere. The hotel's proximity to Surabaya airport with a free shuttle service, clean rooms, friendly staff and the overall bright and inviting ambiance contribute to a positive guest experience.

Staff
The Premier Place Surabaya Airport receives notable commendation for its staff, who are frequently described as incredibly friendly, kind and helpful. Guests appreciate the warm welcome and the quick service upon arrival, highlighting that rooms were prepared within minutes. The attentiveness and pleasant demeanor of the staff in various departments, including the front desk, housekeeping and restaurant, contribute to a comfortable and enjoyable stay. The hotel is also praised for the English proficiency of its team, making communication easy for international travelers.

Despite these overwhelmingly positive reviews, there are occasional mentions of disorganization among the staff with some guests noting a lack of interest or knowledge about the hotel's facilities. However, the overall sentiment suggests that the helpfulness and friendliness of the staff significantly enhance the guest experience, adding to the convenience of the hotel's airport location and enjoyable amenities like the pool and evening BBQ buffet.

Pool
Premier Place Surabaya Airport boasts a commendable pool area that has garnered positive feedback from guests. The outdoor pool is noted for its cleanliness and well-maintained appearance, providing a refreshing escape for travelers. Its design is well-suited for swimming laps and cooling off, making it an enjoyable feature for visitors. The hotel's outdoor area, inclusive of the pool and restaurant, adds to the overall pleasant atmosphere. The pool is conveniently located, sometimes right outside guest rooms and remains in the shade during the afternoon. This makes it a relaxing retreat from the Indonesian sun. Guests also appreciate the convenience of the hotel's proximity to the airport with clean, spacious rooms and friendly staff enhancing their stay. Although some might feel a bit exposed due to the pool's location, overall, it contributes positively to the hotel experience.


Yes, Premier Place Surabaya Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Premier Place Surabaya Airport.

No, Premier Place Surabaya Airport doesn't allow dogs.

Yes, parking facilities are available at Premier Place Surabaya Airport.

No, Premier Place Surabaya Airport doesn't have a gym.

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