Hotel Europa

Signa 43.77594700, 11.09627200 , 10, Stazione Square (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Europa in Signa enjoys a highly convenient location praised for its proximity to the train station, allowing easy access to Florence in just 20 minutes. The hotel's position also makes it an excellent base for exploring Tuscan destinations like Siena and Pisa. The quiet neighborhood coupled with ample free parking enhances its appeal for visitors seeking both convenience and tranquility.

The breakfast experience at Hotel Europa is generally positive, offering a varied buffet that includes gluten-free options and delightful items like croissants and fresh coffee. The friendly and efficient staff contribute significantly to the satisfying dining atmosphere and the views from the breakfast area add to the pleasant experience.

Dining options around the hotel are well-received with both a small restaurant across the street and a nearby restaurant-pizzeria earning high praise for their good cuisine. The hotel's 24-hour bar service also adds to the dining convenience for guests.

The hotel rooms present a mixed experience. Positively, some guests find the rooms spacious, clean and comfortable, particularly appreciating the clean bathrooms and comfortable beds. However, many reviews indicate that the rooms are outdated with worn-out furniture and poor soundproofing detracting from the overall comfort. Cleanliness concerns, including dirty carpets and mold in bathrooms, are also frequently noted, suggesting a need for modernization.

Cleanliness in general has its ups and downs. While many guests praise the cleanliness of bed linens, towels and daily room services, other parts of the hotel, particularly the older structures and common areas, could benefit from more thorough cleaning and updates.

The staff at Hotel Europa receives high marks for their friendliness and professionalism. Guests often commend the reception and cleaning staff for their helpfulness and positive demeanor, making interactions pleasant and enhancing the overall stay experience. However, occasional instances of unpreparedness and a few isolated criticisms hint at areas that could be improved.

WiFi service at the hotel is inconsistent. Some guests report good connectivity while others face issues like frequent dropouts and slow speeds. This inconsistency could be a concern for those needing reliable internet access during their stay.

For families, Hotel Europa offers a friendly environment with clean accommodations and a variety of breakfast options that appeal to kids. Some family rooms are spacious and comfortable, although occasional noise issues and size limitations are mentioned by some guests.

The hotel's beds are generally seen as a strong point by many guests, who find them comfortable and conducive to restful sleep. However, issues such as bed size, comfort inconsistency and instances of bed bugs are concerns raised by other visitors.

Despite being advertised as a four-star hotel, many guests feel that Hotel Europa does not meet the expected standards. The outdated facilities, soundproofing issues and overall condition of the rooms suggest a more fitting classification would be 2-to-3 stars, leaving some guests feeling disappointed and misled.

Accessibility features at Hotel Europa are commendable with a well-maintained elevator, good parking options and convenient transport links. However, the small and poorly equipped bathrooms could pose difficulties for guests with specific accessibility needs.

In summary, while Hotel Europa excels in location, staff friendliness and certain aspects of comfort and dining, it falls short in areas such as room modernity, overall cleanliness and WiFi reliability. These mixed reviews indicate a hotel that offers good value for money with significant potential for improvement.
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Business Hotel

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Accessible Hotel

4-Star Hotel

Room Types
Quadruple Room This air-conditioned quadruple room features a private bathroom, a wardrobe and a safe deposit box.

Triple Room This air-conditioned triple room features a private bathroom, a wardrobe and a safe deposit box.

Classic Double Room This air-conditioned twin/double room has a private bathroom, a wardrobe and a safe deposit box.

Superior Double Room Featuring air conditioning, a wardrobe and a safe deposit box, this double room includes a private bathroom. The double room features a sofa and heating. The unit has 3 beds.

Single Room Providing air conditioning, a wardrobe and a safe deposit box, this single room includes a private bathroom. The single room provides heating. The unit offers 1 bed.

Double or Twin Room (Annex) The twin/double room provides air conditioning, a safe deposit box and heating. The unit offers 2 beds.

Triple Room (Annex) This air-conditioned triple room has a safe deposit box and heating. The unit has 3 beds.

About Hotel Europa
License: 048044ALB0001, IT048044A1DITJZ2IC
Guest Reviews
6.9
Rated
Location
Hotel Europa in Signa boasts a highly convenient location praised by guests for its proximity to the train station, which is literally at the hotel's doorstep. This strategic placement allows for easy and quick access to Florence with trains reaching the city center in just 20 minutes. The hotel's central positioning makes it a prime spot for travelers looking to explore Florence without the hassle of staying in the city's busier and more chaotic areas.

The hotel's location also benefits those traveling by car with ample free parking available nearby. It's an ideal base for not only exploring Florence but also other notable Tuscan destinations like Siena and Pisa. The quiet neighborhood surrounding the hotel provides a peaceful retreat after a day of sightseeing.

Despite some mentions of the hotel being run-down, the overall sentiment highlights the excellent location, making it an optimal choice for visitors who prioritize accessibility and convenience in their travel plans. The central setting in Piazza della Stazione in Signa, coupled with a good breakfast selection, rounds out the appeal for those looking to balance ease, comfort and affordability.

Breakfast
The breakfast experience at Hotel Europa receives a generally positive reception from guests, highlighted by its abundant and varied offerings that cater to both sweet and savory tastes. Many guests appreciate the beautiful views available from the breakfast area, especially from the fifth floor, which adds a pleasant atmosphere to their meal. The international buffet-style breakfast is noted for its completeness and variety, including gluten-free options.

The quality of the food is frequently remarked upon with delicious croissants and fresh coffee being particular favorites. Guests also commend the friendly and efficient staff who contribute to a satisfying dining experience. The breakfast is often described as hearty, filling and generous, ensuring that there are ample options to start the day.

However, not all reviews are glowing. Some guests find the breakfast monotonous and feel that the selection could be improved, especially regarding fresh vegetables and fruit. A few reviewers were less satisfied with the quality of certain items, referring to some aspects as being industrially packaged or reheated frozen goods. Despite these critiques, the overall consensus is that the breakfast at Hotel Europa is a strong point, offering a good variety and pleasant dining environment.

Dinner
Hotel Europa offers convenient dining options despite the lack of nearby restaurants. Guests appreciated the small, nice restaurant in front of the hotel, noting its very good cuisine. An excellent restaurant-pizzeria nearby also received high praise with many satisfied with its good pizzeria and traditional dishes. The hotel's bar, which offers 24-hour service, provides water, tea and coffee. Staff are commended for making coffee from a machine and offering coffee and tea, adding to the overall positive dining experience at Hotel Europa.

Rooms
Hotel Europa offers a mixed experience for its guests, particularly concerning the state of the hotel rooms. On a positive note, many guests appreciate the spaciousness of certain rooms, the cleanliness of the bathrooms and the availability of amenities such as air conditioning and refrigerators. Some rooms also feature spacious terraces with excellent views and many visitors have commented on the comfort of the beds. Additionally, guests find the hotel conveniently located near the train station and recognize the good value for money, considering the room prices.

However, the majority of reviews highlight significant areas for improvement. Numerous guests have pointed out that the rooms are outdated with furnishings reminiscent of past decades and in urgent need of refurbishment. Issues such as old carpets, worn-out furniture, small room sizes and inadequate cleanliness have been commonly mentioned. Many rooms suffer from poor soundproofing, making it difficult to avoid noise from adjacent rooms and corridors. Bathrooms, frequently described as small and cramped, often have problems like mold, broken fixtures and lack of proper ventilation.

In summary, while Hotel Europa has some redeeming qualities such as cleanliness in select areas, spaciousness in some rooms and a favorable location, the outdated conditions, poor soundproofing and varying levels of cleanliness largely overshadow these benefits, suggesting an urgent need for comprehensive updates and renovations.

Beds
Hotel Europa receives mixed reviews regarding its beds with a significant number of guests highlighting the beds as one of the hotel's stronger points. Many visitors describe the beds as "very comfortable," with several noting that they had a good night's sleep and found the mattresses to be cozy. Guests frequently commend the beds for their comfort with mentions of "super comfortable" beds and "perfect pillows" enhancing the sleeping experience. The bedding also receives praise for being comfortable, contributing to an overall positive impression.

However, not all feedback is positive. Some guests report issues with bed size and quality, pointing out that some beds are small, old or not functional. There are also mentions of hard or uncomfortable mattresses and instances where two single mattresses were pushed together but didn't provide an ideal sleeping arrangement. Unfortunately, there are even mentions of bed bugs, which is a serious concern for any traveler.

In summary, while many guests find the beds at Hotel Europa comfortable and conducive to a restful sleep, there are notable drawbacks related to bed size, comfort inconsistency and occasional hygiene issues.

Cleanliness
Hotel Europa presents a mixed bag when it comes to cleanliness with both positive and negative aspects highlighted by guests. The hotel, despite its dated structure and overall old appearance, receives praise for its cleanliness in several areas. Guests often mention that rooms, bed linen and towels are very clean and daily cleaning services ensure rooms are tidied regularly. The bathrooms, though reportedly old, are described as mostly clean. It's also noted that the cleaning staff are friendly and helpful, contributing to an overall sense of upkeep in specific parts of the hotel.

However, several reviews indicate that the hotel could benefit from modernization with many pointing out that the rooms and facilities are old and sometimes in poor condition. Issues such as dirty carpets, mold in the bathrooms, broken hairdryers and non-functioning air conditioning units are among the complaints. Furthermore, some guests report a general lack of thorough cleaning with dust, dirt marks on walls and occasional ant infestations detracting from the overall experience. The corridors and stairways also seem to lack regular cleaning attention.

Despite these areas needing improvement, many guests still find the Hotel Europa to be a good value for money, appreciating its cleanliness in key areas and its convenient location. In summary, while the hotel maintains a basic level of cleanliness in rooms and linens, it struggles with maintaining the overall condition and cleanliness of its older structure and common areas.

Staff
The reviews for Hotel Europa highlight a predominantly positive experience concerning the staff's demeanor and service quality. Guests frequently describe the staff as friendly, attentive and welcoming, creating a warm and accommodating environment. Notably, the reception staff are often commended for their politeness, professionalism and competence with specific mentions of their readiness to assist with queries and provide useful recommendations, such as alternative parking spots.

The cleaning personnel also receives praise for their friendliness and attentiveness, contributing to a hospitable atmosphere. Certain individual staff members are noted for their exceptional kindness and attentiveness with special mentions of Pamela and Giulia for their exemplary service.

However, some reviews point to areas needing improvement, such as instances of staff unpreparedness or perceived lack of proper training. There are mentions of staff being inexperienced or slow at times and a few guests noted incidents where staff behavior could have been more professional. One review expressed concern over staff not enforcing mask-wearing protocols and another mentioned a discomforting experience with staff entering the room unannounced.

Overall, the general consensus underscores the hotel's friendly and professional staff, significantly enhancing the guest experience at Hotel Europa, despite a few isolated criticisms.

Wi-Fi
The WiFi experience at Hotel Europa appears to be mixed. Some guests report good internet and even excellent WiFi, suggesting that at times, the hotel's connectivity can meet the needs of travelers. However, there are also multiple mentions of WiFi not working well with issues such as frequent dropouts and slow transmission speeds. Guests have noted that the internet can be unstable, making it sometimes more reliable to switch to a mobile network. Additionally, the lack of free WiFi has been pointed out as a drawback. Overall, while some guests experience satisfactory WiFi, the inconsistency and connection issues could be a concern for those dependent on stable internet access.

Family
Hotel Europa seems well-suited for families looking for a comfortable and family-friendly environment. The hotel has received praise for its cleanliness and offers a variety of breakfast options with the original Nutella being a hit among kids. Families can expect a peaceful experience overall, although there are occasional noise issues at night due to groups of students. Rooms are generally described as comfortable with some family rooms being noted as spacious and perfect for a family of four, although a few reviews mentioned that certain family rooms can feel small and cramped. Despite this, the hotel's amenities and atmosphere make it a good option for family stays.

4 Star
Hotel Europa seems to have disappointed many guests with its four-star rating, facilities and services. Reviewers consistently mention that the hotel falls short of the standards expected from a 4-star establishment. The structure and rooms appear outdated and dilapidated with comments pointing to issues such as poor soundproofing, rusty faucets and small, broken showers. Bathrooms reportedly do not accommodate larger individuals well and overall hygiene and room conditions do not meet the anticipated levels.

Service quality is another area where the hotel struggles with guests frequently labeling it as poor. Many highlight a significant discrepancy between what is advertised and the reality, suggesting the photos do not accurately represent the hotel's current state. The general sentiment suggests that the hotel would be more fittingly classified as a 2-to-3-star establishment rather than the advertised 4 stars. Price points are mentioned as favorable, but they do not compensate for the structural and service deficiencies. Overall, the hotel has left many guests feeling disappointed and misled by its advertised four-star rating.

Accessible
Hotel Europa boasts a range of accessible features that make it a convenient choice for travelers with disabilities. Its prime location near the train station and Florence provides effortless access for those coming by train or seeking to explore the city. The hotel offers an airport transfer service and transportation options to further enhance its accessibility.

The elevator is well-maintained and in good condition, ensuring ease of movement between floors. Parking isn't an issue either with various options available including free public parking nearby and paid parking options directly in the area and in the square in front of the hotel.

While the hotel is largely accessible, some aspects of the bathrooms could be improved. Reviews mention that the bathrooms are very small with obsolete equipment and poor ventilation, which may not cater well to guests with specific needs. Additionally, issues like shower falls and small bath tops make comfort a concern. Despite these points, Hotel Europa's overall accessibility and convenient location make it a suitable option for many travelers.


No, Hotel Europa doesn't have any pool.

No, a spa isn't available at Hotel Europa.

Yes, Hotel Europa welcomes dogs.

No, parking facilities aren't available at Hotel Europa.

No, Hotel Europa doesn't have a gym.

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