Old Castle Hotel is favorably situated for easy access to the city center, approximately 6-7 km from "Rynok" Square and 3 miles from the city center with two bus routes available despite its location in an industrial zone. Many guests found the breakfast both delicious and convenient, featuring freshly cooked items like pancakes and scrambled eggs with sausage. The lunch box option received positive remarks for added convenience. However, some guests noted the breakfasts could be more substantial and lacked vegetarian options.
The rooms at Old Castle Hotel received mixed reviews. While some guests appreciated their cleanliness and coziness, others criticized the small size, outdated interiors and lack of proper ventilation and amenities such as air conditioning and refrigerators. There were also concerns regarding poor lighting and the occasional presence of mold or other cleanliness issues.
Cleanliness feedback was mixed; while rooms were generally cleaned during stays, other aspects such as mold, unclean toilets and marks on walls suggested varying standards. Despite these issues, the hotel’s cleanliness management maintained a reasonable level of guest satisfaction.
The staff at Old Castle Hotel were consistently praised for their friendliness, politeness and attentiveness, especially the administrator and Svetlana, the receptionist, who were noted for their courteous service. The chef also received praise for cooking with evident passion, enhancing the overall dining experience.
In summary, the Old Castle Hotel offers convenience and friendly service, but could benefit from improvements in room quality and cleanliness consistency. The positive interactions with the hotel staff significantly contribute to guests' overall satisfaction.
Ekran Hotel is favorably recognized for its strategic location, providing guests with easy access to transportation options and proximity to event venues, shops, cafes, and cultural sites such as a nearby temple. This positioning not only offers accessibility but also delivers good value for budget-conscious travelers, enhancing their overall experience with convenient access to parks and shopping.
The hotel offers a range of spacious rooms, particularly suited for families or those seeking extra space. Certain rooms, like the deluxe options, are praised for their scenic views of the surrounding avenue and a nearby church. However, reviews indicate a need for improvements in room maintenance, with some guests pointing out issues such as cleanliness, cosmetic repairs, and inconsistent heating.
Cleanliness presents an area for development, with feedback pointing to issues such as mold in the bathrooms, worn furnishings, and stained bedding. These factors have led to a consensus that more attention to hygiene and maintenance is necessary to improve guest satisfaction.
An outstanding highlight of the Ekran Hotel experience is its exceptional staff. Guests frequently commend the team for their politeness, friendliness, and willingness to go above and beyond, significantly enhancing the guest experience. While most interactions with staff are positive, a minor note about variability in service with some staff members suggests room for improvement in consistency.
Overall, Ekran Hotel offers a well-located and friendly atmosphere but could benefit from focused enhancements in room and cleanliness standards to maximize guest comfort.