Old Castle Hotel is favorably situated for easy access to the city center, approximately 6-7 km from "Rynok" Square and 3 miles from the city center with two bus routes available despite its location in an industrial zone. Many guests found the breakfast both delicious and convenient, featuring freshly cooked items like pancakes and scrambled eggs with sausage. The lunch box option received positive remarks for added convenience. However, some guests noted the breakfasts could be more substantial and lacked vegetarian options.
The rooms at Old Castle Hotel received mixed reviews. While some guests appreciated their cleanliness and coziness, others criticized the small size, outdated interiors and lack of proper ventilation and amenities such as air conditioning and refrigerators. There were also concerns regarding poor lighting and the occasional presence of mold or other cleanliness issues.
Cleanliness feedback was mixed; while rooms were generally cleaned during stays, other aspects such as mold, unclean toilets and marks on walls suggested varying standards. Despite these issues, the hotel’s cleanliness management maintained a reasonable level of guest satisfaction.
The staff at Old Castle Hotel were consistently praised for their friendliness, politeness and attentiveness, especially the administrator and Svetlana, the receptionist, who were noted for their courteous service. The chef also received praise for cooking with evident passion, enhancing the overall dining experience.
In summary, the Old Castle Hotel offers convenience and friendly service, but could benefit from improvements in room quality and cleanliness consistency. The positive interactions with the hotel staff significantly contribute to guests' overall satisfaction.
Art Avenue ApartHotel is highly regarded for its convenience and comfort. Nestled in a tranquil residential area, the hotel offers easy access to public transportation with bus, tram and trolleybus stops nearby. Guests can easily reach downtown within 25 minutes via tram line 8 and the surrounding area features well-developed infrastructure, including supermarkets, cafes and shopping centers. On-site parking further enhances the ease of stay, making it a favorable choice for visitors with specific destinations in mind. Despite minor concerns with locating the property, the majority appreciate its prime and peaceful location.
The hotel's rooms earn glowing reviews for their spaciousness, cleanliness and modern amenities. Guests consistently highlight the bright, warm and comfortable ambiance, noting features such as refrigerators, kettles, microwaves and mini kitchens. The rooms meet or exceed expectations, offering good value for money. Cleanliness is a standout feature with many guests praising the tidy spaces, clean linens and well-maintained common areas. This high standard of cleanliness, coupled with regular cleaning services, ensures a cozy and welcoming atmosphere.
The staff at Art Avenue ApartHotel is frequently praised for their friendliness, courteous demeanor and willingness to assist. The warm and helpful reception creates a welcoming atmosphere, contributing positively to guests' overall experiences. This dedication to guest satisfaction, characterized by the warm and friendly nature of the staff, is a notable highlight of the hotel.
Families will find Art Avenue ApartHotel an excellent choice with spacious family rooms suitable for up to five people. The well-equipped rooms feature dining tables, coffee tables and ample space for children, making them particularly enjoyable for family stays. The amenities and room configurations meet the needs of family travelers, ensuring a comfortable experience.
The beds generally receive positive feedback for their comfort and cleanliness. Fresh bed linens and towels are appreciated and most guests report good sleep quality. Although some reviews mention occasional issues with pillows and mattresses, the overall sentiment towards the beds remains positive. The commendable service provided by the hotel staff enhances the overall experience, making Art Avenue ApartHotel a reliable and comfortable option for accommodation.