Siliguri, Station Feeder Road Mahabir Sthan, Mansingka Building,Ward 8, Mahananda Para,26.705089,88.425432(Show on Map)
5.2
Rated
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
VIPs Hotel Olive boasts a prime location in the heart of Siliguri, making it a highly convenient option for travelers, particularly those on short stays or business trips. Its accessibility to NJP railway station, Bagdogra airport and local market areas adds to its attractiveness. Guests often appreciate the hotel's private parking facilities, although its cleanliness and accessibility could be improved.
The hotel's restaurant is warmly decorated and delivers a delightful vegetarian dining experience with guests praising the super delicious and hot-served dishes. The ambience and cleanliness of the restaurant, coupled with the helpful staff, contribute to a homely atmosphere. While the food variety and pricing have room for improvement, the overall dining experience remains positive.
Room reviews are mixed but lean positively with guests describing them as cozy, lovely and comfortable, featuring clean linens and spotless bathrooms. Some rooms offer enchanting views and comfortable bedding, adding to the hotel's appeal as a budget-friendly choice in a central location. However, the small size of some rooms and occasional cleanliness issues, such as the presence of bed bugs and roaches, are notable concerns. Despite these drawbacks, many travelers find the hotel a reasonable option.
Cleanliness at VIPs Hotel Olive has received mixed feedback. While many guests praise the hotel for maintaining clean rooms and linens, others report encountering spiderwebs, cockroaches and dirty bathrooms. Some reviews highlight specific areas, such as dusty switches and dirty corridors, needing more consistent attention.
Staff at VIPs Hotel Olive generally receive favorable remarks for their politeness, professionalism and attentiveness. Though there are occasional reports of rudeness and unprofessional behavior, most feedback highlights the staff's helpful and friendly nature, contributing to a safe and pleasant stay.
Overall, VIPs Hotel Olive is a convenient and budget-friendly option for travelers, offering a prime location, comfortable beds and a good dining experience, despite needing improvements in room size, cleanliness and staff consistency.
Categories
Free Wi-Fi
This hotel provides complimentary Wi-Fi. This allows guests to stay connected and enjoy seamless internet access.
Parking
Family
Small
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. The double room features air conditioning, a tea and coffee maker, a wardrobe, a sofa, as well as a flat-screen TV. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. The double room is fitted with a flat-screen TV, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Superior Double RoomThe rooftop pool is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Standard Double Room with FanProviding free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. This double room features a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Deluxe Family RoomThis family room provides a rooftop pool. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and slippers. This family room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a sofa, as well as a carpeted floor. The unit offers 2 beds.
Superior Double RoomThe unit offers 2 beds.
Guest Reviews
5.2
Rated
Review Summaries
Location
VIPs Hotel Olive is praised for its excellent location, making it a convenient option for travelers. Situated in the heart of Siliguri, it is notably close to the NJP railway station, making it ideal for short stays, overnight trips or business visits. The hotel is centrally located with easy access to the main road, market area and local amenities such as Bagdogra airport. Despite being in a busy market area, it offers private parking, adding to its convenience factor. The hotel has received positive remarks about staff behavior, room size and maintenance, which contribute to a comfortable and budget-friendly stay. Overall, its prime location and accessibility make it a favorable choice for many travelers.
Dinner
The VIPs Hotel Olive in Siliguri features a beautiful restaurant that is both warmly decorated and serves sumptuous dishes, making it a notable dining experience. Guests commonly highlight the quality of the food, describing it as super delicious and served piping hot. The hotel offers a pure vegetarian menu which has been appreciated by those who stayed. Despite some comments about the food being overpriced or needing more variety, the overall dining experience receives positive remarks. The ambience and cleanliness of the restaurant, coupled with the helpfulness of the staff, contribute greatly to a comforting and homely atmosphere. The rooms enhance the experience with their cleanliness and comfort, making VIPs Hotel Olive a good budget option for travelers. Overall, the stay is often rated highly, encouraging repeat visits.
Rooms
The guest reviews of VIPs Hotel Olive paint a mixed picture with a tilt towards more positive aspects. The rooms are commonly described as cozy, lovely and comfortable with many guests appreciating the clean and spotless environment. The views from some rooms were praised for being lovely and the beds often received compliments for their comfort. The hotel is considered a good budget option in a central location, making it convenient for travelers.
However, numerous reviews mention that the room sizes are smaller than expected and at times, exceptionally compact and cramped. Issues with cleanliness have also been a repeated concern, including reports of rooms not being properly cleaned, the presence of bed bugs, roaches and occasional unpleasant odors. Some rooms lacked windows and a few guests noted that amenities were underwhelming, such as torn bed sheets and non-functional televisions. Noise from other guests, unstable water supply and overall poor maintenance have also been cited.
Despite these drawbacks, the hotel staff have been acknowledged for their helpfulness, especially in arranging tours. For those prioritizing budget and location over spaciousness and high-end amenities, VIPs Hotel Olive offers a reasonable option.
Beds
Guests generally found the beds at VIPs Hotel Olive to be very comfortable with many highlighting their comfort and cleanliness. The linen received positive remarks for being fresh and clean. However, there were occasional mentions of beds being too soft or uncomfortable and a few guests noted issues with cleanliness, such as dirty or stained bedsheets. Despite these isolated concerns, the overall impression of the bedding was favorable with many appreciating the fresh linens and comfortable mattresses.
Cleanliness
At VIPs Hotel Olive, guests have shared mixed feedback regarding the cleanliness of the establishment. Positive comments highlight clean rooms, clean linens and bathrooms that meet expectations in terms of cleanliness. The hotel gets applause for maintaining proper hygiene and being spacious, which contributes to an overall sense of cleanliness and comfort.
However, there are areas that require significant improvement. Numerous guests reported encountering spiderwebs, cockroaches and dirty bathrooms, which detracted from their experience. Issues such as smelly rooms, unswept floors and unclean bedsheets were recurring concerns. Some reviews pointed out specific areas needing attention, like dusty switches, the dirtiest kitchen and corridors needing timely cleaning of dustbins.
Overall, despite the positive remarks about clean and hygienic spaces, there's a clear need for the hotel to address issues with cleaning consistency and maintenance, especially in the bathrooms and common areas, to meet guest expectations more reliably.
Staff
The reviews of VIPs Hotel Olive reflect a mixed but generally positive impression of the hotel staff. Guests have frequently described the staff as polite, soft-spoken and helpful with comments highlighting their friendly and supportive nature. Many guests noted that the staff was very professional and attentive to their needs, which contributed to an overall pleasant experience. The staff at the reception in particular received praise for their exceptional service.
However, there were a few negative remarks about some staff members, including instances of rudeness and unprofessional behavior. Some guests reported incidents where the manager and certain staff behaved inappropriately and there were a few mentions of having to repeatedly remind staff about services. Despite these issues, the majority of the feedback pointed to courteous, cooperative and well-behaved staff who provided good hospitality from check-in to check-out. The hotel appears to ensure a safe environment for guests, particularly for female travelers and the helpfulness and genuine nature of many staff members are recurrently praised.
In summary, while there were some negative interactions reported, the overall experience with the hotel staff at VIPs Hotel Olive is positive with many guests commending their professionalism, politeness and helpfulness.
Parking
VIPs Hotel Olive offers a private parking space for its guests. The basement parking is spacious, accommodating numerous vehicles. However, the entry and exit feature a steep ramp, posing potential challenges for cars with low ground clearance. Additionally, the nearby morning market can obstruct easy access to the parking area. Cleanliness is a concern, as guests have noted that the parking lot is often dirty and unhygienic. Despite these issues, the availability of a dedicated parking space remains a significant convenience for those traveling with their own vehicles.
FAQ
No, VIPs Hotel Olive doesn't have any pool.
No, a spa isn't available at VIPs Hotel Olive.
No, VIPs Hotel Olive doesn't allow dogs.
Yes, parking facilities are available at VIPs Hotel Olive.
