Roberto Hotel
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Summary of reviewsRoberto Hotel, nestled in the scenic city of Sinaia, offers a picturesque and tranquil escape that has been widely appreciated by its guests. Located on the edge of a forest, the hotel provides stunning mountain views and vistas of the city, praised for their beauty and peaceful surroundings. The proximity to the city center, accessible within a 3 to 10-minute walk, ensures convenience without sacrificing the serene atmosphere. Despite mentions of a challenging climb from the center due to stairs and hills, accessibility via transportation options like Bolt mitigates this issue for many visitors.
While the hotel excels in its location and scenic charm, the breakfast experience has been a significant concern. Guests have noted the absence of breakfast services and the misleading photos on the hotel’s website depicting otherwise. The absence of an on-site restaurant for over two years has further complicated meal options, detracting from the overall experience. However, this is counterbalanced by the friendliness and helpfulness of the staff, particularly commendations for the reception team, which enhances the warmth and welcoming ambiance of the hotel.
The rooms at Roberto Hotel are spacious and clean, ideal for families, offering ample space, large comfortable beds and modern decor with new furniture. Balconies and terraces provide superb views, contributing to a relaxing stay. Minor issues like chilly rooms, occasional cigarette odors and minor maintenance problems have been noted but do not overshadow the general positive impression of comfort and coziness. Cleanliness is a strong point with many guests praising the tidiness and well-maintained state of the rooms.
The staff’s exceptional friendliness and professionalism stand out, particularly from the reception, creating a positive and welcoming environment. Their attentiveness and willingness to assist significantly contribute to the pleasant experience. While there were isolated critiques regarding reception coverage or lapses in housekeeping, the overall feedback emphasizes the supportive and courteous nature of the team.
For families, the spacious rooms are a plus, though the hotel's uphill location can be challenging, especially with young children or a baby trolley. Some amenities like an electric kettle are missing and there is an additional fee for service dogs. Nevertheless, the tranquility and room size offer an attractive option for family stays.
However, the quality of the beds has drawn significant criticism. Guests have frequently described the mattresses as narrow, uncomfortable and old with incidents of musty smells and rough towels. The absence of twin beds and issues with misleading advertisements about double beds have been recurring problems.
Overall, Roberto Hotel offers a unique and charming experience with its beautiful location, friendly staff and spacious, clean rooms. Small improvements in amenities, bed quality and accurate representation in promotional materials could significantly enhance the overall guest experience.
Categories
While the hotel excels in its location and scenic charm, the breakfast experience has been a significant concern. Guests have noted the absence of breakfast services and the misleading photos on the hotel’s website depicting otherwise. The absence of an on-site restaurant for over two years has further complicated meal options, detracting from the overall experience. However, this is counterbalanced by the friendliness and helpfulness of the staff, particularly commendations for the reception team, which enhances the warmth and welcoming ambiance of the hotel.
The rooms at Roberto Hotel are spacious and clean, ideal for families, offering ample space, large comfortable beds and modern decor with new furniture. Balconies and terraces provide superb views, contributing to a relaxing stay. Minor issues like chilly rooms, occasional cigarette odors and minor maintenance problems have been noted but do not overshadow the general positive impression of comfort and coziness. Cleanliness is a strong point with many guests praising the tidiness and well-maintained state of the rooms.
The staff’s exceptional friendliness and professionalism stand out, particularly from the reception, creating a positive and welcoming environment. Their attentiveness and willingness to assist significantly contribute to the pleasant experience. While there were isolated critiques regarding reception coverage or lapses in housekeeping, the overall feedback emphasizes the supportive and courteous nature of the team.
For families, the spacious rooms are a plus, though the hotel's uphill location can be challenging, especially with young children or a baby trolley. Some amenities like an electric kettle are missing and there is an additional fee for service dogs. Nevertheless, the tranquility and room size offer an attractive option for family stays.
However, the quality of the beds has drawn significant criticism. Guests have frequently described the mattresses as narrow, uncomfortable and old with incidents of musty smells and rough towels. The absence of twin beds and issues with misleading advertisements about double beds have been recurring problems.
Overall, Roberto Hotel offers a unique and charming experience with its beautiful location, friendly staff and spacious, clean rooms. Small improvements in amenities, bed quality and accurate representation in promotional materials could significantly enhance the overall guest experience.
Hotel near Ski Resorts
Located in Sinaia, it offers a convenient location for accessing the slopes. Sinaia is a sensational place to visit, offering beautiful palaces, good apres aki, and the biggest skiable domain in Romania.
3-Star Hotel
Roberto Hotel offers a convenient location and comfortable accommodations, making it a practical choice for visitors to Sinaia. It is appreciated for providing good value for money.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Guest Reviews
Located in the scenic city of Sinaia, 'Roberto Hotel' boasts a picturesque setting that has captivated its guests. The hotel is situated in a tranquil area, offering a serene escape on the edge of a forest. Guests consistently praise the peaceful surroundings and beautiful landscape. The superb mountain views and vistas of the city below are often highlighted, especially from the terrace, making it a delightful spot for relaxation.
The hotel's proximity to the city center is generally well-received. It's noted that the center is accessible within a 3 to 10-minute walk, offering convenience without compromising the peaceful atmosphere. However, some reviews mention the climb from the city center to the hotel, referencing the many stairs and hills that might be challenging for some. Nevertheless with transportation options like Bolt, the city center can be reached in just 5 minutes.
Reviews consistently emphasize the excellent and very good location, close to attractions yet removed from the hustle and bustle. The area is described as remote yet convenient, making it both quiet and accessible. The clean and serene environment, coupled with the friendly staff, further enhances the overall experience.
Despite minor criticisms about the climb and the occasional mismatch with online descriptions, guests largely find the hotel's setting with its peaceful ambiance and stunning views, to be a major draw. This location appears to offer a harmonious blend of tranquility and accessibility, appealing to those looking to enjoy both the natural beauty and the cultural charm of Sinaia.
The breakfast experience at Roberto Hotel seems to be a significant area of concern for guests. The hotel does not offer any breakfast services, although their website features misleading photos suggesting otherwise. This has been the case for the past two years and the absence of an on-site restaurant further complicates meal options for guests. Compounding this, there is no provision for basic room amenities like coffee or tea with rooms lacking essentials such as electric kettles. While the staff's friendliness and the hotel's quiet, clean environment receive praise, the unavailability of breakfast and a functional restaurant substantially detracts from the overall guest experience. Additionally, the hotel does not have parking facilities, adding another layer of inconvenience for visitors.
Roberto Hotel has received feedback indicating that the advertised restaurant is currently non-operational. Guests noted that the closure has been attributed to the pandemic with no recent updates on reopening. The once-available dining area is no longer in service, leading to discrepancies between current offerings and promotional images. Additionally, the restaurant has not been available for breakfast or any meals since its closure. Despite this, guests appreciated the quiet location and discreet staff.
Roberto Hotel offers an array of spacious and clean rooms that are ideal for families, featuring ample space and large, comfortable beds. Many guests appreciate the modern, stylish decor and new furniture that enhance the overall appeal of the accommodation. Several rooms come with balconies or terraces, providing superb views over the city and creating a relaxing and pleasant ambiance. The large bathrooms, some with windows, contribute to the feeling of comfort.
The hotel's quiet location further adds to a restful stay. While some rooms were reported as being chilly and others with minor issues like cigarette odor or missing trash bins, the majority of reviews emphasize the cleanliness, tidiness and coziness of the rooms. Amenities such as mini-bars and hot running water are also noted to enhance the convenience and comfort for the guests.
Despite a few drawbacks, such as small beds in twin rooms and the occasional cold temperature, the spaciousness and cleanliness of the rooms generally leave a positive impression on visitors, making Roberto Hotel a solid choice for those seeking a tranquil and comfortable lodging experience.
Roberto Hotel’s bed quality appears to be a significant point of concern among its guests. Many reviews highlight issues with narrow and uncomfortable mattresses, often describing them as hard, old and unsatisfactory. Some guests mentioned that the beds were too low and not wide enough, adding to the discomfort. Incidents of musty smells and rough towels were also noted. Moreover, the lack of twin beds and false advertising regarding double beds with a gap between them were recurrent issues. However, a few reviews did mention clean bedsheets and comfortable beds, although these were rare positive remarks amidst the prevalent criticism regarding bed comfort.
Roberto Hotel has a general reputation for cleanliness among its guests. Many reviews highlight the cleanliness of the rooms with several noting that the rooms are spacious, tidy and come with clean sheets and towels. Guests frequently mention the hotel's clean and inviting environment, including well-maintained rooms with comfortable beds, new furniture and even beautiful balconies with picturesque views. The breakfast also receives compliments for being clean and delicious, contributing positively to the overall experience.
While the hotel generally scores high marks for cleanliness, there are occasional negative remarks. Some guests have pointed out issues such as dirty bedding, old and dirty carpets, mold in places and cobwebs. Functional complaints like clogged bathroom drains and non-working heaters were also mentioned. Despite these drawbacks, many guests feel the cleanliness meets or exceeds expectations, supported by a friendly staff that maintains good conditions. Overall, the hotel’s cleanliness is a strong point for most visitors, making it a commendable choice for travelers prioritizing a clean stay.
At Roberto Hotel, the standout feature often highlighted by guests is the exceptionally friendly and helpful staff. Visitors frequently praise the welcoming and pleasant nature of the entire team with specific commendations for Ms. Cristina at the reception, who is consistently described as very kind and professional. Guests appreciate the attentiveness and courtesy demonstrated by the staff, from the efficient assistance with luggage to the general positive attitude towards helping guests.
The prompt service and willingness to assist contribute significantly to the overall pleasant experience at the hotel. Additionally, reviews often note the flexible and accommodating nature of the staff, contributing to an environment of excellent customer service. Despite a few critiques regarding reception coverage and isolated complaints about rudeness or lapses in housekeeping, the majority of feedback underscores the friendliness and supportive demeanor of the team, especially the receptionists, making Roberto Hotel a welcoming place to stay.
Roberto Hotel offers very spacious rooms, which are ideal for families with children. However, potential visitors should be aware that accessibility can be challenging, especially for those with small children or a baby trolley. The hotel is situated on a hill, requiring guests to navigate a significant number of steps or uphill climbs. Despite this, the tranquility around the location is a notable feature. While families may enjoy the ample room space, some amenities like an electric kettle are not provided. Those traveling with a service dog should be prepared for an additional fee. Overall, while the accommodations are roomy, the hotel's accessibility issues make it less suitable for families with young kids or those with mobility concerns.
Roberto Hotel offers a unique experience with its charming decor, although some aspects reflect a bygone era. While the ambiance has a quaint appeal, guests have noted that the facilities unfortunately require some attention. The absence of an elevator means that climbing multiple flights of stairs is necessary, which could be challenging for some visitors. The hotel's towels were reported to be rough and there were occasional issues with dust and a musty smell in the rooms. Additionally, parking appears to be a challenge due to limited availability. A few updates to the booking information and room maintenance could significantly enhance the overall guest experience.
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Location
The hotel's proximity to the city center is generally well-received. It's noted that the center is accessible within a 3 to 10-minute walk, offering convenience without compromising the peaceful atmosphere. However, some reviews mention the climb from the city center to the hotel, referencing the many stairs and hills that might be challenging for some. Nevertheless with transportation options like Bolt, the city center can be reached in just 5 minutes.
Reviews consistently emphasize the excellent and very good location, close to attractions yet removed from the hustle and bustle. The area is described as remote yet convenient, making it both quiet and accessible. The clean and serene environment, coupled with the friendly staff, further enhances the overall experience.
Despite minor criticisms about the climb and the occasional mismatch with online descriptions, guests largely find the hotel's setting with its peaceful ambiance and stunning views, to be a major draw. This location appears to offer a harmonious blend of tranquility and accessibility, appealing to those looking to enjoy both the natural beauty and the cultural charm of Sinaia.
Breakfast
Dinner
Rooms
The hotel's quiet location further adds to a restful stay. While some rooms were reported as being chilly and others with minor issues like cigarette odor or missing trash bins, the majority of reviews emphasize the cleanliness, tidiness and coziness of the rooms. Amenities such as mini-bars and hot running water are also noted to enhance the convenience and comfort for the guests.
Despite a few drawbacks, such as small beds in twin rooms and the occasional cold temperature, the spaciousness and cleanliness of the rooms generally leave a positive impression on visitors, making Roberto Hotel a solid choice for those seeking a tranquil and comfortable lodging experience.
Beds
Cleanliness
While the hotel generally scores high marks for cleanliness, there are occasional negative remarks. Some guests have pointed out issues such as dirty bedding, old and dirty carpets, mold in places and cobwebs. Functional complaints like clogged bathroom drains and non-working heaters were also mentioned. Despite these drawbacks, many guests feel the cleanliness meets or exceeds expectations, supported by a friendly staff that maintains good conditions. Overall, the hotel’s cleanliness is a strong point for most visitors, making it a commendable choice for travelers prioritizing a clean stay.
Staff
The prompt service and willingness to assist contribute significantly to the overall pleasant experience at the hotel. Additionally, reviews often note the flexible and accommodating nature of the staff, contributing to an environment of excellent customer service. Despite a few critiques regarding reception coverage and isolated complaints about rudeness or lapses in housekeeping, the majority of feedback underscores the friendliness and supportive demeanor of the team, especially the receptionists, making Roberto Hotel a welcoming place to stay.
Family
3 Star
No, Roberto Hotel doesn't have any pool.
No, a spa isn't available at Roberto Hotel.
No, Roberto Hotel doesn't allow dogs.
No, parking facilities aren't available at Roberto Hotel.
No, Roberto Hotel doesn't have a gym.
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