Hotel Gargallo

Siracusa 37.06136300, 15.29611000 , Via Tommaso Gargallo 58 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Gargallo enjoys a prime location in the heart of Ortigia, making it an excellent base for exploring Syracuse's historical and cultural landmarks. Guests appreciate the hotel's perfect blend of central convenience and tranquil retreat with easy access to main attractions, bars and restaurants. The beautifully decorated rooms reflect the hotel’s charming boutique style, further enhanced by its cleanliness, friendly multilingual staff and professional service.

The breakfast at Hotel Gargallo receives mixed reviews but generally leans towards positive. Guests have praised the ample and diverse options, including local products and homemade cakes, although there are occasional complaints about the variety and freshness of items. Despite this, the breakfast experience is often enhanced by the attentive and friendly staff.

The rooms at Hotel Gargallo are frequently described as spacious, comfortable and clean with many guests highlighting their larger-than-expected size and modern furnishings. However, there are occasional criticisms regarding room maintenance, such as issues with air conditioning and small showers. Overall, the hotel’s central location and well-furnished rooms contribute to a positive experience.

In terms of cleanliness, the hotel receives mixed feedback. While many guests commend the clean and well-maintained environment, some point out shortcomings in the cleaning services, specifically in room upkeep and common areas.

The staff at Hotel Gargallo earn high praise for their friendliness, helpfulness and professionalism. Notable staff members receive specific acknowledgments for their exceptional service with guests appreciating their constant availability and assistance.

The hotel’s free Wi-Fi services are a significant drawback with many guests reporting spotty and unreliable connections, particularly in rooms and parking areas. Improving the Wi-Fi infrastructure could greatly enhance the overall guest experience.

The beds receive varied feedback with many guests finding them comfortable, while others report issues such as hard mattresses and less satisfactory pillows. Despite these inconsistencies, the general impression is of a decent standard of comfort.

Overall, Hotel Gargallo stands out for its excellent location, charming decor and exceptional staff, though there is room for improvement in cleaning consistency, Wi-Fi reliability and bed quality.
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Family Friendly Hotel
This hotel is suitable for families looking for a comfortable stay. While specific family amenities aren't detailed in the provided data, hotels in Syracuse typically offer services that cater to a wide range of guests, including families.

Dog Friendly Hotel
This hotel is pet-friendly. Specific amenities for dogs aren't detailed in the provided data.

Hotel near Nightlife Spots
Located on Via Tommaso Gargallo, it offers a central location in Ortigia, providing easy access to bars, restaurants, and cultural events. It is also near Piazza Archimede, a hub for nightlife.

Accessible Hotel
This hotel offers accessible accommodations and facilities. It ensures a comfortable and convenient stay. The hotel's focus on accessibility makes it a suitable option.

Small Hotel
This hotel offers comfortable accommodations and a central location in Siracusa. Its cozy atmosphere and friendly service make it a pleasant choice for a small hotel experience.

3-Star Hotel
Located in the heart of Ortigia, Hotel Gargallo offers a great location and efficient car valet service. Denise at the reception desk is very helpful. The breakfast was very good with a nice assortment and beautifully arranged.

Hotel near The Beach

Hotel for Honeymoon

Room Types
Classic Double or Twin Room Elegant room with free Wi-Fi, satellite TV and fully equipped private bathroom.

Superior Double Room Elegant room with free Wi-Fi, satellite TV and fully equipped private bathroom.

Junior Suite Elegant room with free Wi-Fi, satellite TV and fully equipped private bathroom.

Family Suite Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator and kitchenware. A seating area with a TV, a desk, a terrace and a private bathroom are offered in this spacious family room.

Two-Bedroom Suite This suite features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Boasting a terrace, this suite also features air conditioning, a minibar and a TV. The unit has 3 beds.

About Hotel Gargallo
License: 19089017A301968, IT089017A1UE0344ZA
Guest Reviews
8.4
Very Good
Location
Hotel Gargallo boasts an enviable location in the heart of Ortigia, making it an ideal base for exploring both the historic center and the broader attractions of Syracuse. Nestled in the lively historic center, guests can enjoy the perfect blend of central convenience and quiet serenity. The hotel is situated in a prime spot, offering easy access to main attractions, bars and restaurants, all within walking distance, making it a strategic location for visitors.

The reviews consistently praise the hotel's proximity to key landmarks, ensuring that everything is within quick and easy reach. The central setting is highlighted as a significant advantage, allowing guests to take refreshing breaks in their rooms without straying far from the action. Despite its central placement, the hotel maintains a calm and quiet atmosphere, providing a tranquil retreat from the bustling streets outside.

Furthermore, guests appreciate the beautifully decorated rooms and the charming character of the small, boutique-style establishment. The hotel's cleanliness, the friendly and multilingual staff and the professional service contribute to a comfortable and welcoming stay. With all the amenities within reach and the convenience of a car-friendly location, Hotel Gargallo is repeatedly lauded as an excellent choice for travelers looking to immerse themselves in the vibrant essence of Ortigia while enjoying the comfort of a well-maintained hotel.

Breakfast
Hotel Gargallo has garnered varied opinions regarding its breakfast, though the general consensus leans towards positive remarks. Many guests appreciated the ample and diverse options available, describing the breakfast as very good, hearty and abundant. The inclusion of local products, homemade cakes and a wide selection of both sweet and savory items were frequently highlighted. Several reviews praised the freshness and variety, noting the plentitude of fruits and delightful pastries.

However, the experience was not universally glowing. Some guests found the breakfast to be boring or standard with occasional comments about insufficient replenishment and a need for more fresh products. Criticisms also included a lack of space due to overcrowded tables and an excessive number of sweet options. Nonetheless, the overall sentiment reflects that the breakfast at Hotel Gargallo generally meets and sometimes exceeds, expectations, offering a satisfactory start to the day enhanced by the hotel's friendly and attentive staff.

Rooms
Hotel Gargallo receives generally positive feedback about its rooms, being praised for their spaciousness, comfort and cleanliness. Many guests highlight the size of the rooms with several noting that the rooms are larger than expected and often include comfortable beds. The rooms are described as clean, bright and welcoming with modern furniture and simple yet tasteful decorations. Several visitors appreciated the presence of spacious bathrooms, though a few noted small and less comfortable bathrooms.

The central location of the hotel is frequently mentioned with easy access to Piazza del Duomo, adding a significant convenience for travelers. Despite an occasional report of noise from street-facing rooms, the overall ambiance is noted as quiet. The hotel also features large suites with terraces and well-furnished rooms that add to the appeal.

However, there are some criticisms regarding room cleanliness and maintenance, such as issues with air conditioning, small showers with mould and damp smells. Some guests found the rooms to be somewhat basic and smaller than expected. Despite these occasional issues, the consistent highlight across reviews remains the spaciousness and comfort of the rooms, making Hotel Gargallo a generally well-regarded choice for accommodation in its central location.

Beds
Hotel Gargallo showcases a variety of bed experiences based on guest feedback. While many guests commend the beds for being comfortable, soft and even cute, there are notable inconsistencies. Some reviews highlight bedding quality as excellent, ensuring a restful night's sleep. However, others point to issues, such as beds being too hard, thin mattresses and discomfort from feeling the springs. Rooms occasionally have two single beds pushed together, which some might find less than ideal. Additionally, the pillows and cushions seem to need improvement with several guests mentioning them as less satisfactory. Despite some drawbacks, the overall impression is that Hotel Gargallo offers a decent standard of comfort, albeit with room for enhancements in certain areas.

Cleanliness
Hotel Gargallo receives mixed feedback regarding its cleanliness. On a positive note, many guests appreciate the hotel’s clean and well-kept environment, highlighting the neat and tidy rooms, as well as the cleanliness of common areas. Comments often mention clean, bright and spacious rooms with well-maintained and modern furniture. The establishment’s cleanliness, together with its welcoming atmosphere and excellent location, earns praise. Friendly and competent staff further enhance the overall experience for guests.

However, some reviews point out significant shortcomings in the hotel's cleaning services. There are mentions of rooms not being vacuumed, cobwebs, dust and dirty bathrooms. A few guests reported the state of the floors and hallways needing attention, indicating areas for improvement in the overall upkeep.

In summary, while many guests find the hotel beautiful, clean and inviting, there are notable inconsistencies in the cleaning standards that need addressing to ensure a consistently positive experience.

Staff
Hotel Gargallo earns high praise for its exceptional staff, who are frequently described as friendly, helpful and professional. Staff members go above and beyond to answer guests' questions and provide invaluable advice for local visits and dining options. Key figures such as Valentina, Maria Teresa and Mariagrazia receive specific acknowledgement for their kindness and competence. Guests note the staff's constant availability and willingness to resolve issues, enhancing overall stay satisfaction.

The reception team stands out for their warmth and welcoming demeanor, contributing significantly to the positive guest experience. The breakfast service also garners favorable remarks with mentions of an adorable breakfast lady. The hotel's personnel are consistently highlighted for their attentiveness, politeness and professional attitude, making guests feel well taken care of. With the staff's exceptional hospitality, Hotel Gargallo ensures guests a pleasant and enjoyable stay.

Wi-Fi
Hotel Gargallo has received a consistent stream of feedback regarding its Wi-Fi services. Most guests have reported that the Wi-Fi tends to be very intermittent and often doesn't work in most parts of the rooms. The connection is described as very spotty with internet service ranging from poor to nonexistent at times. It appears that the Wi-Fi signal is primarily effective only in the reception area, leaving the rooms and parking spaces without reliable connectivity. Clearly, the rooms are out of range for the current Wi-Fi setup, resulting in patchy and inoperative internet services for many guests. Improving the Wi-Fi infrastructure could significantly enhance the overall guest experience.


No, Hotel Gargallo doesn't have any pool.

No, a spa isn't available at Hotel Gargallo.

Yes, Hotel Gargallo welcomes dogs.

No, parking facilities aren't available at Hotel Gargallo.

No, Hotel Gargallo doesn't have a gym.

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