Dog Friendly
Do you accept dogs in all rooms?Yes
Is there an extra charge?Yes, DH 75,00 per night
Should the dog owner notify you before checking in?Not necessarily
What is the maximum number of dogs per room?Only one dog is allowed
Is there a maximum weight of dogs accepted?No
Are there any leash-free play areas?Yes
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?Yes
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?No
Are the dogs allowed on beds?No
What are the basic requirements to accept a dog?Must not be aggressive
Is there a refundable deposit to guard against damages?No
Pool
This family-friendly hotel features an outdoor pool, a sauna, and a full-service spa. Guests can relax and enjoy recreational opportunities during their stay.
Location of the pool:Outdoor pool
Pool surface size:4 m2
Pool minimum depth:0,3 m
Pool maximum depth:2 m
Pool maximum length:8 m
When is the pool open?All year
Opening hours:24 hours
The pool also has:Pool bar
Pool fountain
Pool activities available:Swimming lessons
Yoga
Water sports
Around the pool, there are also available:Showers
WC
Changing facilities
Towels
The water of the pool is sanitized using:UV system
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?No
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?Yes
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, certain room types.
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, daily
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?Yes
Has the hotel closed during the pandemic?Yes
