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Summary of reviewsHotel Relax in Słubice earns high praise for its prime location, which offers exceptional accessibility to local amenities and transport links. Situated centrally, the hotel is perfect for both tourists and business travelers, providing a quiet but convenient retreat close to shopping centers, restaurants and public transportation.
Guests frequently highlight the breakfast as a standout feature, describing it as varied, plentiful and delicious. The breakfast buffet includes a wide range of items that cater to diverse tastes, such as scrambled eggs, Polish sausages, ham, cheese and freshly baked goods. Staff in the breakfast room are noted for their friendliness and attentiveness, ensuring a pleasant start to the day.
The dinner experience at Hotel Relax also receives commendations, although the restaurant's limited hours might require guests to explore nearby dining options. The hotel's proximity to other excellent eateries compensates for any inconvenience and the occasional treat of a small cake upon check-out adds a sweet touch to the overall experience.
Rooms at Hotel Relax are spacious, clean and well-equipped with modern amenities like fridges, kettles and TVs. Many rooms also feature balconies, making them suitable for both short visits and extended stays. The bathrooms are particularly noted for their size and cleanliness. While some minor issues such as cold rooms and slightly worn furnishings were mentioned, the overall feedback on room quality remains positive.
Hotel cleanliness generally meets high standards with guests appreciating the tidy and comfortable environments. However, occasional lapses in housekeeping detail, such as dusty areas or minor mold problems, suggest room for improvement to maintain consistent excellence.
The staff at Hotel Relax are a significant asset, recognized for their friendliness, professionalism and willingness to assist with any concerns. This level of customer care greatly enhances the guest experience.
Wi-Fi services at Hotel Relax receive mixed reviews. While many guests report a strong and fast connection, others experience instability and slow speeds in certain areas of the hotel.
Parking is another strong point with secure and conveniently located facilities that offer guests peace of mind. Though availability can be limited, the monitored and gated parking options provide added security.
The hotel caters well to families, offering spacious rooms and family-specific amenities that ensure comfort for all ages. Kids can enjoy ample space and activities, making Hotel Relax a family-friendly option.
Beds in the hotel are generally described as very comfortable with many guests reporting excellent sleep quality. However, some concerns about mattress wear and bedding quality do arise occasionally.
As a three-star establishment, Hotel Relax meets and sometimes exceeds expectations with its cleanliness, functionality and reasonable pricing. It offers a reliable and pleasant accommodation experience, even if it may lack some standout features or not fully meet international three-star standards.
For business travelers, the hotel provides suitable amenities, including business suites and conference rooms, while the close-by 24-hour market adds further convenience. Knowledge of German among staff can also be beneficial for German-speaking professionals.
In summary, Hotel Relax in Słubice delivers a balanced mix of convenience, comfort and value, making it a highly recommended choice for a wide range of travelers. Show more
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Categories
Hotel with Parking
This hotel provides parking for its guests. It is highly rated and a popular choice among KAYAK users looking for hotels with parking in Słubice.
EV charging stations
Accessible Hotel
Hotel Relax features disabled facilities and wheelchair access. Specific accessibility features mentioned include lowered bathroom sinks and in-room accessibility, along with accessible parking.
3-Star Hotel
Hotel Relax is located near the Polish-German border and offers rooms with free Wi-Fi and LCD TVs. It also provides free private parking and a restaurant. Guests appreciate the cleanliness and friendly staff.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Room Types
Twin RoomA soundproofed room with a classic interior design done in a warm colour. It includes an LCD TV with both satellite and cable channels. AC available only in July and August.
Single RoomA soundproofed room with a classic interior design done in a warm colour. It includes an LCD TV with both satellite and cable channels. AC available only in July and August.
Family Room (3 Adults)A soundproofed room with a classic interior design done in bright colours. It includes an LCD TV with both satellite and cable channels. AC available only in July and August.
Studio (2 Adults)A suite with a classic interior design done in bright colours. It includes an LCD TV with both satellite and cable channels. AC available only in July and August.
Quadruple RoomThis quadruple room features a balcony, tea/coffee maker and soundproofing.AC available only in July and August.
Triple Room with TerraceThe spacious triple room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Double Room with BalconyThe spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Relax boasts a prime location that consistently earns high praise from guests. Situated in the heart of Słubice, the hotel is very centrally located, making it a perfect spot for both short stays and extended visits. The proximity to the city center means that everything is easily reachable, whether guests are looking to shop, dine or explore local markets. Essential amenities like supermarkets, gas stations and pharmacies are just steps away from the hotel, ensuring convenience for all who stay.
The location is especially favored by travelers needing a restful break during their journey, being close to the border and the Frankfurt Oder bridge. Despite being in the middle of the city, the hotel manages to maintain a peaceful atmosphere, providing a quiet retreat after a day of activities. Guests also appreciate the secure parking facilities and the ease of finding transport connections nearby.
With shopping centers, restaurants and cafes all around, the area offers everything one could need within a short walk. The central location also proves advantageous for those looking to explore Słubice and nearby Frankfurt/Oder on foot, making it an ideal starting point for sightseeing.
Overall, Hotel Relax delivers an optimal mix of convenience, accessibility and tranquility, rendering it a highly recommended choice for visitors to Słubice.
Breakfast
Hotel Relax has garnered substantial praise for its breakfast offerings, establishing itself as a standout feature among guests. The feedback highlights a consistently "very good" and "varied" breakfast experience with many noting its "delicious" and "plentiful" nature. The breakfast frequently includes both hot and cold buffet options, described as "rich" and "freshly prepared." The selection is broad, catering to diverse tastes with items such as scrambled eggs, Polish sausages, ham, cheese and freshly baked goods. Many guests appreciated the constant replenishment and the "friendly and attentive" staff presence in the breakfast room.
While the majority of reviews are positive, a few guests mentioned areas for improvement, such as limited variety, occasional issues with freshness and the price being somewhat high. Some also noted that certain items, like coffee quality and selection diversity, could be enhanced. Despite these minor critiques, the overall impression remains overwhelmingly favorable with the breakfast often described as "great," "top-notch," and "exceeding expectations." The inclusion of breakfast in the room rate is a frequent point of satisfaction, adding to the overall convenience and value offered by Hotel Relax.
Dinner
Hotel Relax offers a commendable dining experience with numerous guests praising the dinner as very good and highly recommended. However, it is important for future diners to note that the hotel's restaurant has limited operating hours, closing as early as 6:00 PM and sometimes even before 8:00 PM. For those seeking alternative dining options, there is a nice restaurant conveniently located just 100 meters away. While the on-site restaurant has its limitations, including no bar or lounge area for socializing, the village itself boasts excellent gastronomy, offering plenty of other culinary delights nearby. Additionally, guests have mentioned receiving a small cake package at check-out, adding a sweet touch to their stay at Hotel Relax.
Rooms
Hotel Relax presents itself as an excellent choice for travelers with rooms consistently praised for their spaciousness and cleanliness. Many guests highlighted the large rooms, often equipped with a balcony, fridge, kettle and TV with various channels. These well-furnished rooms offer a warm and cozy atmosphere, further enhanced by cleanliness and modern renovation. The bathrooms are also notably large and well-maintained.
Guests appreciate the comfortable beds and the overall comfort provided by the rooms, making them ideal for both short and extended stays. Facilities are as described with the convenience of being close to the city center, adding to the appeal of the location.
Despite some mentions of cold rooms and slightly worn furnishings, the general consensus is positive. Rooms are often described as clean, adequately equipped and capable of accommodating multiple guests comfortably. The hotel's commitment to accessibility is highlighted by its capacity to adjust rooms for guests with mobility needs.
In summary, Hotel Relax offers spacious, clean and well-equipped rooms that meet the needs of various travelers, making it a highly recommended option.
Beds
Guests at Hotel Relax primarily highlight the comfortable nature of the beds, frequently describing them as very comfortable, sturdy and clean. Numerous reviews accentuate that the beds offer a great night's sleep with terms like super comfortable, most comfortable bed ever and excellent beds being repeatedly mentioned. Many guests appreciated the clean sheets and fresh bedding, reiterating the beds’ cleanliness and overall quality.
However, not all feedback was overwhelmingly positive. A few guests mentioned worn-out or sagging mattresses and occasionally found the mattresses too soft or could feel the springs, which detracted from their comfort. Some concerns were also raised about the quality of bedding with remarks on cheap bedding and old, thin blankets.
In summary, while the majority of guests found the beds at Hotel Relax to be extremely comfortable and clean, there were occasional issues with mattress quality and bedding that slightly marred the overall experience.
Cleanliness
Hotel Relax generally maintains a good standard of cleanliness with many guests highlighting their experiences with very clean and tidy rooms. The majority found the rooms to be clean, spacious and comfortable, fitting well with the hotel’s description of its facilities. The bathrooms, in many cases, were praised for being modern and very clean, contributing to an overall positive impression of the hotel's cleanliness standards.
However, some guests did encounter issues, ranging from minor oversights like a few cobwebs on the ceiling and in the lampshades to more significant concerns, such as dusty rooms and superficial cleaning efforts. There were also references to problems with cleanliness in specific areas, such as mold, limescale in the shower and clogged drains, which detracted from the overall experience for some visitors.
In summary, while Hotel Relax generally provides a clean and comfortable stay, attention to detail in housekeeping could be improved to ensure a consistently high standard of cleanliness across all rooms and facilities.
Staff
The reviews for Hotel Relax highlight the exemplary service provided by its staff. Many guests were particularly impressed with the friendliness and helpfulness of the employees. Visitors appreciated the warm welcome and the professional demeanor displayed by the receptionists and other personnel. Special thanks were often extended to the staff for their hospitality with many guests noting that the staff went out of their way to assist them, even offering thoughtful gestures like a cake for the journey.
The level of customer care at Hotel Relax is frequently described as excellent with guests noting efficient service and a willingness to promptly address any concerns. The staff’s knowledge and helpfulness, particularly with multilingual communication, were noted, although there were mentions of limited fluency in German and English in some cases.
Overall, the sentiment across the reviews indicates that the staff at Hotel Relax are a valuable asset to the hotel, enhancing the guest experience with their courteous, attentive and friendly interactions. However, there were occasional mentions of lapses in service, such as an unfriendly porter and an unresponsive receptionist, which seem to be exceptions rather than the rule in an otherwise commendable team.
Wi-Fi
Hotel Relax offers a range of experiences with its Wi-Fi services. Many guests have appreciated the strong signal and good quality of the Wi-Fi, noting that the connection is very good and fast. Several reviews highlight the Wi-Fi reception being adequate for standard needs, such as web browsing and basic communication. Free Wi-Fi is available, which is a positive point for cost-conscious travelers.
However, not all experiences have been positive. Some guests reported that the Wi-Fi can be unstable and weak in certain areas of the hotel with instances of slow speeds and unreliable connections. A few reviews mentioned that the Wi-Fi could be better and some guests struggled with the internet cutting out regularly and being too weak to support activities like video calls.
In summary, while Hotel Relax provides complimentary Wi-Fi that generally works well for most guests, there are occasional lapses in performance that could be improved to ensure a more consistent and robust internet experience for all visitors.
Parking
'Hotel Relax' offers several attractive options for parking that have received positive feedback from guests. The parking facilities are notably close to the hotel, ensuring convenience with easy access in and out. Guests will appreciate the availability of free and secure parking, which is often monitored and guarded, providing peace of mind. There are private, enclosed parking spaces, some of which are gated and closed at night for added security.
Additionally, the parking is well integrated with other hotel services, including a cheerful staff member to assist with parking and operations. The secure car park includes features such as electric fences and monitored areas, lending an extra layer of safety. Vehicles, including bicycles, can be securely parked either directly at the house or in the adjoining courtyard.
However, it is important to note that parking spaces can be limited and some spots are described as tight or narrow. Guests might need to approach reception to gain access to the gated parking areas. Despite these constraints, the overall feedback indicates a well-managed and secure parking setup that caters well to the needs of guests.
In summary, 'Hotel Relax' provides well-secured and conveniently located parking with positive reviews highlighting its effectiveness, though potential limitations on space availability should be considered.
Family
Hotel Relax offers an ideal retreat for families, boasting spacious and clean rooms, including larger family rooms and specific accommodations for up to four guests. Parents will appreciate the kid-friendly environment and the wealth of activities designed to keep children entertained. The hotel's attentive staff ensures a warm, family-friendly service. Additional comforts such as a crib for children and family-oriented amenities further enhance the stay. Delicious breakfasts and the availability of rooms with balconies add to its charm, making it a great choice for both short and extended family stays. The ample space provided in the rooms ensures that there's plenty of room for children to enjoy themselves. Whether staying for a night or planning a longer visit, Hotel Relax proves to be perfect for kids and the entire family.
3 Star
Hotel Relax has been consistently praised for offering a satisfactory stay, often exceeding expectations for a three-star establishment. Guests frequently highlight the cleanliness and functionality of the facilities. The hotel also benefits from a nice, quiet environment, which appeals to many visitors. The breakfast buffet, while described as basic, aligns well with what is typically expected from a hotel of this rating with the added distinction of offering Polish options.
Reviewers appreciate the reasonable pricing, noting that it represents good value for money and aligns well with what one would expect from a three-star hotel. Many guests return for repeat stays, reflecting a level of satisfaction and comfort with their experiences. It is noted that the hotel manages to offer a pleasing experience without any particular standout features, making it a reliable choice for travelers. However, there is a sentiment among some guests that the hotel's standards might not fully meet the general expectations of a three-star rating, possibly due to differing international standards. Additionally, it may not be ideal for longer stays, such as a two-week vacation.
Overall, Hotel Relax provides a pleasant, no-frills accommodation experience that meets the basic needs of its guests while maintaining a good balance of price and performance.
Business
Hotel Relax has several features that cater to business travelers. The property offers business suites and conference rooms, making it suitable for short stays related to business. Additionally, the staff's knowledge of German can be beneficial for German-speaking professionals. The availability of commodities from a nearby 24-hour market adds convenience. However, there have been some communication issues among staff that resulted in minor scheduling conflicts, which may affect the overall experience. Despite these occasional problems, Hotel Relax is generally a good choice for business trips.
Accessible
Hotel Relax offers a welcoming environment for guests with disabilities, featuring almost all entrances designed for easy access. The hotel is noted for its suitability for disabled guests with specific amenities like wheelchair access and sidewalks that accommodate those with mobility challenges. The rooms themselves maintain decent accessibility, including facilities such as walk-in showers that add ease to the stay.
The location of the hotel is particularly praised, being central and near shops, making it convenient for guests to explore local attractions and easily reach the nearby bazaar. This proximity to shopping and markets enhances the overall accessibility and convenience for guests with disabilities.
However, there are some areas for improvement, such as the presence of mold and unfinished grout and tiles in the bathrooms. Additionally, the absence of an outdoor area is noted, which could have offered extra space for relaxation. Despite these minor drawbacks, the hotel's advantageous location and access features contribute to a generally positive experience for disabled guests.
No, Hotel Relax doesn't have any pool.
No, a spa isn't available at Hotel Relax.
No, Hotel Relax doesn't allow dogs.
Yes, parking facilities are available at Hotel Relax.