Tru By Hilton Smithfield I-95
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTru By Hilton Smithfield I-95 stands out as a hotel that consistently receives positive feedback from guests, particularly for its stellar location and remarkable staff. Positioned conveniently off Interstate 95, the hotel offers easy access to dining and shopping venues, with many popular restaurants and outlet malls within walking distance. Guests appreciate the hotel's modern and clean facilities and commend the safety measures such as restricted access. The prime location combined with excellent service from the friendly staff makes this hotel a popular choice for visitors.
The breakfast offerings at Tru By Hilton Smithfield I-95 are well-received, with a variety that appeals to families, providing a satisfying start to the day. While some guests suggest improvements, particularly regarding protein options, the overall experience remains positive, thanks to helpful staff like Bernard and the fresh selection of fruits, drinks, and pastries.
Room comfort and cleanliness receive high praise, with many guests highlighting the modern design, good-sized rooms, and cleanliness. Despite minor issues such as small trash cans and occasional noise, the inviting rooms are often described as quiet and pleasant, ensuring a restful stay.
Cleanliness is a notable feature, with guests frequently emphasizing the immaculate condition of both the interior and exterior spaces. The hotel maintains a clean and inviting ambiance, enhanced by colorful decor and friendly staff, ensuring a contemporary and pristine setting.
The staff's exceptional hospitality and professionalism stand out, with guests regularly noting their welcoming and efficient service. The front desk team is particularly praised for a seamless check-in experience, contributing significantly to the positive guest experience through their courteous and accommodating nature.
Overall, visitors to Tru By Hilton Smithfield I-95 enjoy comfortable beds and a clean environment, although some mention that pillows may be too soft. Despite these minor suggestions for improvement, the beds are largely regarded as very comfortable, further enhancing the stay experience.
Categories
The breakfast offerings at Tru By Hilton Smithfield I-95 are well-received, with a variety that appeals to families, providing a satisfying start to the day. While some guests suggest improvements, particularly regarding protein options, the overall experience remains positive, thanks to helpful staff like Bernard and the fresh selection of fruits, drinks, and pastries.
Room comfort and cleanliness receive high praise, with many guests highlighting the modern design, good-sized rooms, and cleanliness. Despite minor issues such as small trash cans and occasional noise, the inviting rooms are often described as quiet and pleasant, ensuring a restful stay.
Cleanliness is a notable feature, with guests frequently emphasizing the immaculate condition of both the interior and exterior spaces. The hotel maintains a clean and inviting ambiance, enhanced by colorful decor and friendly staff, ensuring a contemporary and pristine setting.
The staff's exceptional hospitality and professionalism stand out, with guests regularly noting their welcoming and efficient service. The front desk team is particularly praised for a seamless check-in experience, contributing significantly to the positive guest experience through their courteous and accommodating nature.
Overall, visitors to Tru By Hilton Smithfield I-95 enjoy comfortable beds and a clean environment, although some mention that pillows may be too soft. Despite these minor suggestions for improvement, the beds are largely regarded as very comfortable, further enhancing the stay experience.
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Tru By Hilton Smithfield I-95 boasts a stellar location that receives consistent praise from guests. Nestled conveniently off Interstate 95, this hotel provides easy access not only to the highway but also to a bounty of dining and shopping opportunities nearby. Guests frequently highlight its proximity to popular restaurants and outlet malls, many of which are within walking distance, making it a perfect spot for both travelers looking to explore local amenities and those on a quick stopover. The hotel's location is noted for its modern and clean facilities, ensuring a comfortable stay. Additionally, safety measures like restricted access during certain times contribute to a secure environment, enhancing the overall positive experience. The combination of a prime location and excellent service from the friendly staff makes it a noteworthy choice for anyone visiting the area.
Tru By Hilton Smithfield I-95 offers a breakfast experience that is generally well-received by guests, highlighting an abundance of choices that particularly appeal to families with children. Many guests appreciate the variety in options, finding the breakfast to be a satisfying start to their day, with full hot and cold selections available. There are mentions of excellent breakfast experiences and friendly, helpful staff enhancing the dining environment, especially Bernard, who garners positive recognition from multiple reviews.
However, there are some areas for improvement noted by a few guests, including the need for more protein options and better variety overall. Some guests were disappointed by the lack of plain scrambled eggs and slow service from the pancake machine. While the breakfast facilities sometimes lacked sufficient staff and food options, the overall impression remains positive, with many guests finding the breakfast to be a good start to their day while enjoying the freshness and diversity of fruits, drinks, and pastries.
At Tru By Hilton Smithfield I-95, guests frequently comment on the overall comfort and cleanliness of the rooms. Many appreciate the good size of the rooms, noting that they feel clean and modern. Despite the absence of a bathtub, the large shower seems to satisfy most visitors. Guests find the beds to be comfortable, though some mention they could be improved. For those staying in handicap accessible rooms, the facilities are considered nice. While the room setup often impresses guests, some have experienced issues like difficulty with door closures and inadequate cleaning upon arrival. A few also mention the size of the trash cans as too small. Noise can occasionally be an issue due to other guests' activities, but overall, the environment remains clean, modern, and quiet, making the rooms a pleasant place to rest.
Visitors to Tru By Hilton Smithfield I-95 frequently highlight the comfort of the beds, with many guests praising them as very comfortable and ideal for a restful night's sleep. The reviews often mention the cleanliness of both the beds and the surrounding environment, contributing to an overall positive experience. However, opinions on pillows are divided, with some finding them too soft and suggesting they are the less favorable aspect of the sleep experience. While most guests find the beds sufficiently comfortable, a few suggest improvements could be made either with the mattress or the overall comfort level. Despite these minor observations, the beds generally receive favorable feedback, making them a highlight for many travelers.
The reviews for Tru By Hilton Smithfield I-95 highlight a strong emphasis on cleanliness as a defining feature of the hotel. Many guests frequently note that both the interior and exterior of the property are immaculate, and cleanliness appears to be a consistent standard across different areas of the hotel. Visitors appreciate the clean, modern, and fresh ambiance, complimented by colorful and bright decor. The hotel maintains a clean and new appearance, which guests find both comfortable and inviting. Additionally, the staff is often described as friendly, contributing to a welcoming environment. Despite a few isolated mentions of unclean rooms and common areas, the overall impression is that the hotel upholds excellent cleanliness standards, combined with thoughtful design and safety. The facility is frequently described as exceeding expectations in comparison to older, outdated establishments, suggesting a focus on maintaining a contemporary and pristine setting for guests.
The staff at Tru By Hilton Smithfield I-95 is widely praised for their exceptional hospitality and professionalism. Guests frequently remark on the friendliness and politeness exhibited by the team, describing them as welcoming, courteous, and efficient. The front desk staff in particular stands out for their warm and accommodating nature, ensuring a seamless check-in experience. Whether it's being super helpful or simply going above and beyond, employees are consistently viewed as outstanding in their roles. Visitors appreciate the excellent service, noting that team members are pleasantly helpful and contribute positively to their stay. Additionally, specific staff members, like a night desk clerk with a great personality, receive individual commendations for their excellent treatment and remarkable customer service. Overall, the staff's kindness and commitment to hospitality significantly enhance the guest experience at this hotel.
Location Show Map
Location
Breakfast
However, there are some areas for improvement noted by a few guests, including the need for more protein options and better variety overall. Some guests were disappointed by the lack of plain scrambled eggs and slow service from the pancake machine. While the breakfast facilities sometimes lacked sufficient staff and food options, the overall impression remains positive, with many guests finding the breakfast to be a good start to their day while enjoying the freshness and diversity of fruits, drinks, and pastries.
Rooms
Beds
Cleanliness
Staff
Yes, Tru By Hilton Smithfield I-95 has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Tru By Hilton Smithfield I-95.
No, Tru By Hilton Smithfield I-95 doesn't allow dogs.
No, parking facilities aren't available at Tru By Hilton Smithfield I-95.
Yes, Tru By Hilton Smithfield I-95 has a gym.
Location Show Map
More Options
