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Summary of reviewsLa Quinta by Wyndham Snellville - Stone Mountain is acclaimed for its convenient location, offering easy access to a variety of stores, restaurants and key destinations. Guests appreciate the quiet, clean surroundings and the proximity to significant venues and events. The seamless navigation to and from the hotel adds to the overall convenience.
The hotel's breakfast is frequently praised for its variety and taste with options such as eggs, sausage, waffles and fresh fruit exceeding many guests' expectations. The complimentary nature of the breakfast, coupled with additional features like free parking, contributes positively to the guest experience.
Rooms at La Quinta by Wyndham Snellville - Stone Mountain are highlighted for their cleanliness, comfort and spaciousness. Guests note that the rooms are well-stocked and beautifully decorated with comfortable beds and pillows enhancing their stay. Despite occasional mismatches with advertised pictures, overall room satisfaction remains high.
Cleanliness across the hotel generally receives positive remarks. Guests appreciate the clean and comfortable facilities, though some negative experiences are reported, such as mold in the AC unit or bathroom and general cleanliness issues. Nonetheless, the majority of reviews emphasize the hotel's cleanliness as a strength.
The hotel's staff garners consistent praise for being friendly, gracious and helpful. Guest interactions with employees are frequently highlighted as positive with several individuals acknowledged for exceptional service. The commitment to excellent customer service is a standout feature of the hotel.
Opinions on the pool are mixed. While some guests enjoy a clean and pleasant swimming experience, others express concerns about maintenance and cleanliness, such as floating debris and strong chlorine odors. Suggestions for improvement include better sanitation and extended pool hours.
The beds at La Quinta by Wyndham Snellville - Stone Mountain are widely praised for their comfort and cleanliness, ensuring a restful sleep. Although a few guests find the beds uncomfortable, the overall consensus is positive.
While some guests note areas needing improvement, such as maintenance issues with mold, the general feedback for La Quinta by Wyndham Snellville - Stone Mountain is favorable. Many guests have a positive overall experience with the hotel's strengths suggesting its potential for continued guest satisfaction. Show more
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Categories
Hotel with Indoor Pool
This hotel offers a heated indoor pool and a jacuzzi. Reviews highlight the pool as being clean and pleasant, providing a comfortable swimming experience for guests.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingFeaturing free Wi-Fi and cable TV, this room is equipped with a small refrigerator and microwave.
Deluxe Queen Room with Two Queen Beds - Non-SmokingThe spacious twin/double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Deluxe King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a TV with cable channels, a seating area, a wardrobe and heating. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, heating and a TV with cable channels. The unit offers 1 bed.
King Room - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, heating and a TV with cable channels. The unit offers 1 bed.
Superior King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a seating area, a wardrobe, heating, as well as a TV with cable channels. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
La Quinta by Wyndham Snellville - Stone Mountain boasts a fantastic location, offering easy access to a variety of amenities and destinations. The hotel is centrally located near numerous stores and restaurants, making it an ideal base for those looking to explore the area. Its proximity to key places, including family homes and schools, is highly appreciated by guests with some mentioning that their destinations were just a brief drive away. The convenience of the location extends to being under 10 minutes from significant venues and events, such as a high school for testing or a funeral service. Additionally, guests find the location quiet, clean and perfect for their needs with the added bonus of amenities like an indoor pool and jacuzzi. The overall sentiment is that navigating to and from the hotel was seamless and stress-free.
Breakfast
At La Quinta by Wyndham Snellville - Stone Mountain, guests frequently highlighted the quality and variety of the breakfast. Many enjoyed the plentiful options and noted the inclusion of eggs, sausage, biscuits, waffles, oatmeal, toast, muffins and fresh fruit. Positive remarks also mentioned the good taste and overall satisfaction with the meal. Some guests remarked that the breakfast exceeded their expectations and appreciated the complementary nature of it. While there were a few mentions of the breakfast service being mediocre, the majority of guests found the offerings more than adequate and a pleasant start to their day. The location and additional features like free parking also added to the positive impression.
Rooms
The rooms at 'La Quinta by Wyndham Snellville - Stone Mountain' received a wealth of positive feedback highlighting their cleanliness and comfort. Guests frequently noted the rooms were clean, well-stocked and beautifully decorated. The spaciousness of the rooms and the comfort of the beds and pillows were particularly appreciated. Early availability of rooms was a pleasant surprise for some, enhancing their stay experience. The location of the rooms also received positive mentions for convenience. Some visitors expressed delight with the new upgrades in the rooms, despite the hotel not precisely matching its advertised pictures. Overall, the rooms contributed significantly to a comfortable and relaxing stay.
Beds
La Quinta by Wyndham Snellville - Stone Mountain consistently delivers a comfortable sleep experience with many guests highlighting the relaxing and clean beds. The majority of reviews praise the beds for their comfort, describing them as comfy, very comfortable and pleasant. Cleanliness is another positive aspect frequently mentioned, ensuring a hygienic rest environment. While a few guests found the beds hard or uncomfortable, the overall consensus leans towards a positive bedding experience, making it a reliable choice for a restful stay.
Cleanliness
La Quinta by Wyndham Snellville - Stone Mountain generally receives positive feedback regarding cleanliness. Guests frequently noted that the hotel was clean and comfortable with clean facilities and friendly staff contributing to an overall pleasant atmosphere. Many appreciated the cleanliness and comfort of the rooms and beds, making their stay relaxing.
However, there were a few negative experiences reported. Some guests encountered issues such as mold in the AC unit, unpleasant smells in the bathroom, dog hair and general room cleanliness that fell short of expectations. Despite these occasional lapses, the majority of reviews emphasized the hotel's cleanliness as a strong point, suggesting it tends to meet or exceed guests' expectations most of the time.
Staff
The guest reviews for 'La Quinta by Wyndham Snellville - Stone Mountain' consistently highlight the exceptional quality of the hotel's staff. Words like amazing, friendly, gracious and helpful frequently appear in the feedback. Guests repeatedly emphasize the positive interactions they had with the employees, noting that the staff were accommodating, kind and willing to refill necessities without hesitation. Specific praise was given to several individuals, including Denise, who was singled out for going above and beyond to assist guests. The breakfast service also received commendations with one guest mentioning a particularly outstanding lady on duty. Overall, the staff's commitment to providing excellent customer service and ensuring a pleasant stay for visitors stands out clearly in these reviews.
Pool
Guests at 'La Quinta by Wyndham Snellville - Stone Mountain' have shared mixed opinions about the hotel's pool. Some reviews highlight positive aspects, mentioning a clean and pleasant swimming experience. However, there are several concerns regarding maintenance and cleanliness. Comments have indicated the presence of floating debris and an insufficiently sanitized jacuzzi. Additionally, some guests felt the pool was not warm enough and complained about strong chlorine odors. There were also suggestions to extend the pool hours for better convenience. Overall, while some guests enjoyed the pool, others pointed out areas needing improvement.
3 Star
La Quinta by Wyndham Snellville - Stone Mountain has received a range of feedback regarding its facilities and services. While the overall experience for some guests has been positive, there are noticeable areas needing improvement. Issues such as mold in the bathtub surround have been highlighted multiple times, indicating a need for better maintenance. Despite these concerns, many guests have had a generally good experience, suggesting that the hotel has potential with some enhancements.
Yes, La Quinta by Wyndham Snellville - Stone Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at La Quinta by Wyndham Snellville - Stone Mountain.
Yes, La Quinta by Wyndham Snellville - Stone Mountain welcomes dogs.
No, parking facilities aren't available at La Quinta by Wyndham Snellville - Stone Mountain.
Yes, La Quinta by Wyndham Snellville - Stone Mountain has a gym.