Best Western Plus Hotel des Francs
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Summary of reviewsThe Best Western Plus Hotel des Francs in Soissons receives widespread acclaim from guests, particularly for its superb central location. Nestled in a serene setting just a short walk from the city center, the hotel provides easy access to shops, monuments and notable landmarks like Saint Jean des Vignes Abbey and the cathedral. The picturesque views and quiet atmosphere contribute to a pleasant and inviting stay.
Rooms at the hotel are highly praised for their comfort, spaciousness, modern decor and exceptional cleanliness. Guests frequently mention the quality amenities and the overall well-maintained environment with particular highlights being the large, well-equipped bathrooms and excellent air conditioning. The cleanliness extends beyond individual rooms to the entire hotel, creating a spotless and appealing environment for guests.
The dining experience at the hotel receives generally positive feedback. The breakfast buffet is described as varied and hearty, offering high-quality options that exceed typical French fare. Delicious items like bacon and pain au chocolat are frequently noted. While some guests mention occasional issues with variety and cost, the overall sentiment towards breakfast is positive. Dinner at the hotel’s restaurant is well-regarded for its good quality, tasty dishes and reasonable prices with the terrace dining option enhancing the experience. The friendly and welcoming staff further enrich the dining ambiance, though a few guests wished for more vegetarian options and noted some minor service lapses.
The hotel's staff is consistently highlighted as one of its best features, frequently described as friendly, attentive and helpful. While there are occasional mentions of inefficiency among the reception team, such instances are rare and do not overshadow the overall positive guest experience.
Additional amenities such as the well-received indoor pool, characterized by its accessibility and pleasant temperature and the convenient free underground parking, which includes EV charging, add significant value to a stay at the Best Western Plus Hotel des Francs. Guests appreciate the secure, spacious parking facilities despite a few mentions about narrow spaces and cleanliness.
In summary, the Best Western Plus Hotel des Francs is celebrated for its outstanding location, comfortable and clean rooms, high-quality dining experience and exceptional service, making it a highly recommended accommodation choice for visitors to Soissons.
Categories
Rooms at the hotel are highly praised for their comfort, spaciousness, modern decor and exceptional cleanliness. Guests frequently mention the quality amenities and the overall well-maintained environment with particular highlights being the large, well-equipped bathrooms and excellent air conditioning. The cleanliness extends beyond individual rooms to the entire hotel, creating a spotless and appealing environment for guests.
The dining experience at the hotel receives generally positive feedback. The breakfast buffet is described as varied and hearty, offering high-quality options that exceed typical French fare. Delicious items like bacon and pain au chocolat are frequently noted. While some guests mention occasional issues with variety and cost, the overall sentiment towards breakfast is positive. Dinner at the hotel’s restaurant is well-regarded for its good quality, tasty dishes and reasonable prices with the terrace dining option enhancing the experience. The friendly and welcoming staff further enrich the dining ambiance, though a few guests wished for more vegetarian options and noted some minor service lapses.
The hotel's staff is consistently highlighted as one of its best features, frequently described as friendly, attentive and helpful. While there are occasional mentions of inefficiency among the reception team, such instances are rare and do not overshadow the overall positive guest experience.
Additional amenities such as the well-received indoor pool, characterized by its accessibility and pleasant temperature and the convenient free underground parking, which includes EV charging, add significant value to a stay at the Best Western Plus Hotel des Francs. Guests appreciate the secure, spacious parking facilities despite a few mentions about narrow spaces and cleanliness.
In summary, the Best Western Plus Hotel des Francs is celebrated for its outstanding location, comfortable and clean rooms, high-quality dining experience and exceptional service, making it a highly recommended accommodation choice for visitors to Soissons.
Hotel with Spa
This hotel features a full-service spa with massages and relaxing amenities. It also offers a swimming pool and a relaxation area. Guests can enjoy quality spa services and comfortable accommodations.
Hotel with Swimming Pool
Located near the city center, this modern hotel features an indoor swimming pool, fitness center, and hammam. The hotel is also noted for its comfortable rooms and convenient amenities.
Heated Pool Indoor Pool
Business Hotel
Best Western Plus hotels usually offer amenities suitable for business travelers, such as meeting facilities and high-speed internet. They aim to provide a comfortable and productive stay.
Hotel with Parking
This hotel offers free, private, and easy underground parking on-site. It also provides three complimentary charging stations for electric vehicles.
EV charging stations
Hotel with EV Charging Stations
This hotel offers EV charging stations, making it a convenient stop for electric vehicle users.
4-Star Hotel
This hotel provides a comfortable stay with amenities such as an indoor pool, spa, and on-site restaurant. It's well-regarded for its service and facilities.
Hotel with Indoor Pool
This 4-star hotel offers a heated indoor pool and hammam, providing a space for well-being and relaxation. The hotel also features a fitness center, a restaurant serving refined dishes, and upscale facilities.
Hotel with Heated Pool
This 4-star hotel offers a heated indoor pool as part of its dedicated wellness area. This area also includes a hammam and massage room, ensuring a comfortable year-round heated pool experience with additional relaxation amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Soissons, the Best Western Plus Hotel des Francs boasts a superb location that guests frequently praise. Situated just a ten-minute walk from the city center, it offers a serene and peaceful setting while being conveniently close to various shops, monuments and attractions. The proximity to both the Saint Jean des Vignes Abbey and the city's central areas makes it an excellent base for exploring the historic town.
Guests particularly appreciate the beautiful surroundings and the quiet atmosphere at night, contributing to a very pleasant stay. The hotel is ideally positioned on a charming avenue, offering picturesque views of notable landmarks such as the cathedral and the Abbey, adding to the allure of Soissons as a destination. This high-quality hotel with its well-decorated rooms and pleasant neighborhood, serves as a perfect stop for anyone looking to discover the delightful city of Soissons.
At the Best Western Plus Hotel des Francs, the breakfast experience receives a mixed array of opinions, but a prevailing sense of satisfaction emerges from many guests. Visitors commonly describe the breakfast as complete, hearty and varied with a wide selection of high-quality options. The breakfast buffet is praised for its variety, including freshly squeezed orange juice and many find the food to be delicious and plentiful.
Guests often appreciate the breakfast for being more than the typical simple French fare with some highlighting the delicious bacon and pain au chocolat. Several reviews mention that despite the occasional issues, such as limited options or unavailability of certain items, the overall quality remains high and worth the price.
However, not all feedback is glowing. Some guests feel the breakfast is on the sparse side or not elaborate enough and there are comments about the cost being a bit high. Issues with the breakfast service organization and occasional reports of inadequate variety and freshness have also been noted. Despite these occasional drawbacks, many guests still find the breakfast experience at this hotel to be more than satisfactory.
The dinner experience at Best Western Plus Hotel des Francs has garnered largely positive feedback from guests. The hotel’s restaurant is praised for its good quality evening meals at reasonable prices with many enjoying deliciously cooked and well-presented dishes. Guests speak highly of the extensive breakfast options and the possibility to dine on the terrace, which enhances the overall dining experience.
The staff, frequently described as welcoming, very nice and kind, contribute positively to the dining experience. The service is often noted as fantastic with a high-quality dinner provided even when served in the room.
However, a few guests mentioned some areas for improvement. There were comments about the absence of a vegetarian option on the set menu and some felt the quality-price ratio was unfavorable. A minor point of criticism was that the kitchen staff sometimes appeared as if guests were inconveniencing them.
Overall, the restaurant at Best Western Plus Hotel des Francs is considered very good and exceptional by many, making it a noteworthy dining destination for travelers staying at the hotel.
The rooms at Best Western Plus Hotel des Francs receive high praise for their exceptional comfort and cleanliness. Guests frequently note the spaciousness of the rooms with many describing them as large, well-arranged and modern. The decor throughout the hotel is tastefully done, adding a pleasant and inviting ambiance.
Bathrooms are highlighted as being particularly nice, spacious and well-equipped. Several reviewers mention the convenience of separate toilet facilities, which adds an extra layer of comfort. Many rooms also offer terraces, providing beautiful views, notably overlooking the nearby abbey.
Air conditioning in the rooms is reported to be excellent, contributing to a quiet and restful stay. The overall quality of the amenities, including linens, towels and bathrobes, is appreciated by many guests. The hotel maintains a high standard of cleanliness throughout its rooms, enhancing the overall guest experience.
Some minor issues were noted, such as a dim shower area and shared toilet and shower facilities in a few rooms. However, these concerns are overwhelmingly overshadowed by the positive feedback on room comfort, size and modern design.
In summary, the rooms at Best Western Plus Hotel des Francs provide a comfortable, spacious and modern retreat for guests with high marks for cleanliness and thoughtful amenities.
Guests at Best Western Plus Hotel des Francs consistently praise the comfort of the beds, frequently describing the bedding as very comfortable and even magnificent. Many appreciate the overall comfort provided, mentioning the luxurious amenities and quiet ambiance that enhance their stay. Cleanliness is also highlighted with rooms noted to be exceptionally clean and comfortable, adding to the overall positive experience. The hotel seems to offer an impressive combination of comfort and quality that guests clearly value.
Best Western Plus Hotel des Francs consistently receives high praise for its exceptional cleanliness. Guests frequently mention that both the rooms and common areas are very clean with some describing the hotel's cleanliness as impeccable and spotlessly clean. The rooms are noted to be comfortable, well-maintained and modern, adding to the guests' overall satisfaction.
The staff is often highlighted as friendly, contributing to a positive and welcoming atmosphere. Guests appreciate the contemporary and understated décor, which further enhances the clean and pleasant environment. Additionally, the hotel offers good room service with the quality of dinner being particularly noted.
While the restaurant and parking area generally meet cleanliness standards, a few reviews suggest that the parking lot could use some improvement. Nonetheless, the hotel's renovations and focus on hygiene make it an attractive choice for travelers seeking comfort and cleanliness.
In summary, Best Western Plus Hotel des Francs stands out for its impeccable cleanliness, modern amenities and friendly service, making it a highly recommended accommodation option.
At Best Western Plus Hotel des Francs, guests consistently highlight the exceptional service provided by the staff. The team is often described as friendly, welcoming and attentive, going above and beyond expectations to ensure a pleasant stay. Words such as helpful, kind and courteous are frequently used, indicating a staff that is consistently ready to assist. Notably, guests appreciated the staff's willingness to help with any issues, deeming nothing too much trouble.
While the majority of reviews are overwhelmingly positive, there were occasional mentions of dissatisfaction with the reception staff, including feelings of unwelcomeness and inefficiency in handling tasks like issuing invoices. However, these incidents appear to be exceptions rather than the norm. Overall, the hotel's staff is commended for their remarkable service, attentiveness and the warm, accommodating atmosphere they create for guests.
The Best Western Plus Hotel des Francs features a nice indoor pool that is perfect for relaxation. Guests appreciate its long opening hours, making it convenient for a leisurely swim at any time. The heated pool and pleasant hammam provide a comfortable and enjoyable experience. Access to the pool and sauna is included, adding extra value to the stay. Despite occasional maintenance, the pool is generally well-received for its accessibility and serene ambiance.
The Best Western Plus Hotel des Francs has received consistently positive feedback regarding its parking amenities. Guests appreciate the free underground parking, which they find particularly convenient and quiet. The parking options are described as ample, spacious and secure, ensuring peace of mind during their stay. Many reviewers highlight the central location of the semi-underground parking as a bonus. The parking facilities are deemed comfortable and easy to use with on-site parking being a significant advantage. The addition of free EV charging is noted as a valuable feature. While a few guests mentioned that the parking spaces can be narrow and the lot could benefit from better cleaning, the overall sentiment remains highly favorable, emphasizing the ease, security and convenience of the hotel's parking arrangements.
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Location
Guests particularly appreciate the beautiful surroundings and the quiet atmosphere at night, contributing to a very pleasant stay. The hotel is ideally positioned on a charming avenue, offering picturesque views of notable landmarks such as the cathedral and the Abbey, adding to the allure of Soissons as a destination. This high-quality hotel with its well-decorated rooms and pleasant neighborhood, serves as a perfect stop for anyone looking to discover the delightful city of Soissons.
Breakfast
Guests often appreciate the breakfast for being more than the typical simple French fare with some highlighting the delicious bacon and pain au chocolat. Several reviews mention that despite the occasional issues, such as limited options or unavailability of certain items, the overall quality remains high and worth the price.
However, not all feedback is glowing. Some guests feel the breakfast is on the sparse side or not elaborate enough and there are comments about the cost being a bit high. Issues with the breakfast service organization and occasional reports of inadequate variety and freshness have also been noted. Despite these occasional drawbacks, many guests still find the breakfast experience at this hotel to be more than satisfactory.
Dinner
The staff, frequently described as welcoming, very nice and kind, contribute positively to the dining experience. The service is often noted as fantastic with a high-quality dinner provided even when served in the room.
However, a few guests mentioned some areas for improvement. There were comments about the absence of a vegetarian option on the set menu and some felt the quality-price ratio was unfavorable. A minor point of criticism was that the kitchen staff sometimes appeared as if guests were inconveniencing them.
Overall, the restaurant at Best Western Plus Hotel des Francs is considered very good and exceptional by many, making it a noteworthy dining destination for travelers staying at the hotel.
Rooms
Bathrooms are highlighted as being particularly nice, spacious and well-equipped. Several reviewers mention the convenience of separate toilet facilities, which adds an extra layer of comfort. Many rooms also offer terraces, providing beautiful views, notably overlooking the nearby abbey.
Air conditioning in the rooms is reported to be excellent, contributing to a quiet and restful stay. The overall quality of the amenities, including linens, towels and bathrobes, is appreciated by many guests. The hotel maintains a high standard of cleanliness throughout its rooms, enhancing the overall guest experience.
Some minor issues were noted, such as a dim shower area and shared toilet and shower facilities in a few rooms. However, these concerns are overwhelmingly overshadowed by the positive feedback on room comfort, size and modern design.
In summary, the rooms at Best Western Plus Hotel des Francs provide a comfortable, spacious and modern retreat for guests with high marks for cleanliness and thoughtful amenities.
Beds
Cleanliness
The staff is often highlighted as friendly, contributing to a positive and welcoming atmosphere. Guests appreciate the contemporary and understated décor, which further enhances the clean and pleasant environment. Additionally, the hotel offers good room service with the quality of dinner being particularly noted.
While the restaurant and parking area generally meet cleanliness standards, a few reviews suggest that the parking lot could use some improvement. Nonetheless, the hotel's renovations and focus on hygiene make it an attractive choice for travelers seeking comfort and cleanliness.
In summary, Best Western Plus Hotel des Francs stands out for its impeccable cleanliness, modern amenities and friendly service, making it a highly recommended accommodation option.
Staff
While the majority of reviews are overwhelmingly positive, there were occasional mentions of dissatisfaction with the reception staff, including feelings of unwelcomeness and inefficiency in handling tasks like issuing invoices. However, these incidents appear to be exceptions rather than the norm. Overall, the hotel's staff is commended for their remarkable service, attentiveness and the warm, accommodating atmosphere they create for guests.
Pool
Parking
Yes, Best Western Plus Hotel des Francs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Best Western Plus Hotel des Francs.
No, Best Western Plus Hotel des Francs doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Hotel des Francs.
No, Best Western Plus Hotel des Francs doesn't have a gym.
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