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Summary of reviewsGrand Hotel Capodimonte in Sorrento is highly praised by guests for its prime location, blending traditional charm with modern amenities and offering stunning views of the Bay of Naples and Mount Vesuvius. The hotel's proximity to Sorrento's main attractions makes it an ideal base for exploration.
Guests appreciate the numerous beautiful outdoor sitting areas and pools, which provide ample opportunities to relax. The hotel's cleanliness is frequently highlighted with rooms and common areas maintained to a high standard. The friendly and professional staff play a crucial role in ensuring a comfortable and luxurious stay with many visitors commending their welcoming nature and attentive service.
Breakfast at Grand Hotel Capodimonte is rated positively for its expansive offerings, gluten-free choices and freshly made omelettes, all complemented by exceptional service and stunning views from the terrace. While some guests noted areas for improvement, the overall breakfast experience is considered delightful.
Dinner experiences vary with many guests finding the food exceptional, especially at the poolside restaurant, noted for its quality offerings and scenic views. However, inconsistencies in food quality and higher prices were points of contention for some.
Rooms are well-regarded for their cleanliness, comfort, spaciousness and tasteful decor. Many guests emphasize the importance of booking a room with a sea view to enhance their experience. The overall luxurious ambiance, paired with stunning vistas from balconies and terraces, contributes to memorable stays.
The hotel's pool area, featuring multiple infinity pools, is frequently highlighted as a main attraction. Guests are captivated by the panoramic views and the well-maintained, tranquil poolside environment. Although the pools are unheated, they remain a standout feature.
The gym facilities receive positive feedback for being well-equipped, despite restricted hours. Parking, although convenient and secure, is noted to be on the pricier side.
Families enjoy the hotel for its spacious rooms and the unique experience of cascading pools, although certain restrictions and the numerous steps could be challenging for those with young children.
The beds elicit mixed reviews with many guests finding them comfortable, while others find them too firm or not well-configured. Overall, personal preference for bed firmness plays a significant role in satisfaction.
Overall, Grand Hotel Capodimonte offers a luxurious, comfortable and conveniently located stay with exceptional staff and stunning views, making it a compelling choice for travelers visiting Sorrento. Show more
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Luxury Hotel
This 4-star hotel is nestled on a hilltop overlooking the Bay of Naples and Mount Vesuvius. A standout feature is its series of five cascading swimming pools set amidst lemon and olive trees. It also offers a luxurious spa, a well-equipped fitness center, and a gourmet restaurant serving delectable Italian cuisine.
Hotel with Infinity Pool
Standing proudly facing the Mediterranean Sea, the Grand Hotel Capodimonte occupies an unparalleled central position within the awe-inspiring landscape of Sorrento.
Uniquely, this 4-star hotel boasts five cascading infinity pools, offering panoramic views of the stunning city of Sorrento, Vesuvius, and the entire Gulf of Naples. These pools, surrounded by a green haven of undulating hills and abundant olive and lemon trees, offer a peaceful retreat for leisure and relaxation. The generous terraces, furnished with contemporary amenities, present an ideal environment for unwinding and taking in the serene surroundings. The interconnecting pools, complete with a whirlpool, further enhance this captivating aquatic spectacle.
Hotel Taking Steps Towards Sustainability
Grand Hotel Capodimonte is committed to creating a sustainable future through innovative solutions for responsible water usage and energy efficiency. They strive to reduce environmental impact by recovering energy and implementing eco-friendly practices. The hotel holds ISO 14001 certification for its environmental management system.
Hotel with Spa
The hotel offers a spa, swimming pool, and beautiful location. It is known for providing highly-rated breakfasts and excellent service. The hotel is well-maintained.
Family Friendly Hotel
Although specific family amenities are not detailed in the provided data, the hotel is listed among family holiday options, suggesting it meets some family-friendly criteria. Its general high-quality service and facilities could cater to families looking for a comfortable stay.
Romantic Hotel
The hotel features cascading pools and terraces, offering stunning views. Its location provides a tranquil escape while still being close to the town center. The combination of luxury and natural beauty makes it perfect for a romantic retreat.
Hotel with Swimming Pool
This hotel stands out with its unique offering of five cascading swimming pools, providing scenic views of Sorrento, Vesuvius, and the Gulf of Naples. Nestled in a green oasis with olive and lemon trees, it offers spacious terraces and attentive service at the L'Agrumeto bar.
Infinity Pool Panoramic View Pool Outdoor Pool
Business Hotel
The Grand Hotel Capodimonte provides a business center and meeting facilities. Its range of amenities and central location in Sorrento contribute to its appeal for business travelers.
Hotel with Parking
This hotel provides parking. It is known for its terraced pools and panoramic views.
EV charging stations
Hotel with Gym
The Grand Hotel Capodimonte features a modern gym equipped with updated Technogym equipment. The fitness room is open daily from 8:00 to 20:00 and is available upon reservation.
Hotel with EV Charging Stations
Grand Hotel Capodimonte includes EV charging stations for guests. This makes it suitable for those driving electric vehicles.
4-Star Hotel
This hotel features multiple swimming pools and terraces that offer views of the Gulf of Naples and Mount Vesuvius. Its gardens and pool areas are spread across several levels, providing views of Sorrento and the Bay of Naples.
Hotel with Outdoor Pool
This hotel features a unique complex of five cascading outdoor pools with whirlpools. The pool area is set in a green oasis with olive and lemon trees, offering scenic views of Sorrento, Mount Vesuvius, and the Gulf of Naples. A poolside bar provides service.
Hotel with Panoramic View Pool
Located in Sorrento, this hotel offers multiple pools with panoramic views of the Bay of Naples. The lush gardens and excellent service provide a relaxing and visually appealing poolside experience.
Hotel near The Beach
Room Types
Standard Double or Twin RoomRoom comes with a large window. Located in the lower floors, street side. Has air conditioning, a minibar and flat-screen satellite TV. Features a fully equipped private bathroom. Wi-Fi is free.
Classic Double or Twin RoomInternal Room, has a balcony with views of the typical Mediterranean bush on the rear of the hotel.. Has air conditioning, a minibar and flat-screen satellite TV. Wi-Fi is free.
Superior Double or Twin RoomHas a small balcony with partial city view. Located in the lower floors, street side. Wi-Fi is free.
Deluxe Double or Twin RoomElegantly furnished room with marble bathroom and balcony with partial sea view. Wi-Fi is free.
Premier Double or Twin Room with Sea ViewElegantly furnished rooms with 32" LCD TV, marble bathroom, balcony overlooking Gulf of Naples. Wi-Fi is free.
Classic Triple RoomInternal room, has a balcony with views of the typical Mediterranean bush on the rear of the hotel. Has free Wi-Fi.
Premier Triple RoomElegantly furnished rooms with 32" LCD TV, marble bathroom, balcony overlooking Gulf of Naples. Wi-Fi is free.
Basic Double Room - Ground FloorWith a patio overlooking a limestone wall, this room features free Wi-Fi, a satellite TV and minibar.
Prestige Double or Twin Room with Sea ViewThe spacious twin/double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath.
About Grand Hotel Capodimonte
License: 15063080ALB0157, IT063080A1KD9JER4Y
Guest Reviews
8.8
Excellent
Location
Situated just minutes from the bustling center of Sorrento, Grand Hotel Capodimonte is celebrated for its prime location and stunning vistas. Guests consistently praise the hotel's serene setting, which affords spectacular views of the Bay of Naples and Mount Vesuvius while remaining within a short walking distance of the town's main attractions, restaurants, bars and the sea.
The hotel offers numerous beautiful outdoor sitting areas and a pool, providing guests with ample opportunities to relax and unwind. Many reviews highlight the blend of traditional "Grand Hotel" charm with modern touches, ensuring a comfortable and luxurious stay. The central location is perfect for exploring Sorrento with everything from the marina to local train stations easily accessible.
In addition to the unbeatable location, the hotel's facilities, cleanliness and exceptional service frequently receive high marks. The friendly and professional staff contribute significantly to the overall positive experience, making it an ideal base for sightseeing and enjoying the beauty of Sorrento. Whether staying in rooms boasting incredible sea views or enjoying the peaceful ambiance by the pool, guests find Grand Hotel Capodimonte to be a perfect blend of convenience and comfort.
Breakfast
Many guests at the Grand Hotel Capodimonte have shared favorable feedback about the breakfast experience. Descriptions often highlight an expansive offering with something for everyone’s taste buds, complemented by exceptional service and a stunning outdoor/indoor restaurant setting with views over Sorrento and the Bay of Naples. The terrace appears to be a standout feature for many visitors, enhancing the enjoyment of their morning meal.
The variety and abundance of breakfast options receive high marks with numerous positive mentions of gluten-free choices and freshly made omelettes. The inclusion of unlimited mimosas is a notable perk that guests have appreciated. The luxurious feel of the breakfast, along with wonderful vistas, creates a memorable experience.
However, some reviews indicate room for improvement. A few guests expected more in terms of quality and variety, suggesting that the breakfast could be more diverse and healthier with better fresh fruit and vegetable options. Specific issues with food preparation, such as undercooked omelettes and lack of fresh fruit juices, were mentioned as well.
Overall, while some areas could be enhanced, the breakfast at Grand Hotel Capodimonte is largely praised for its broad selection, quality and incredible views, creating a delightful start to the day for most guests.
Dinner
The overall feedback about dining at the Grand Hotel Capodimonte is mixed. Many guests found the food in the main restaurant exceptional with several praising it as amazing, fantastic and delicious. The poolside restaurant appeared to be a standout option with multiple guests enjoying their meals there, noting the lovely setting and quality offerings.
The restaurant’s scenic view received high marks, enhancing the dining experience. Service was also often highlighted positively with mentions of welcoming staff and excellent service.
However, a significant number of reviews suggested inconsistency in the food quality. Some guests were disappointed, describing the food as poor, tasteless or not worth the price. Issues were noted with the evening menu, cited as cold and uninteresting and the pool bar food was also criticized.
Despite the mixed reviews, some guests found value in the set dinner deals offered by the hotel. The view over the gulf during dinner was notably appreciated, adding a special touch to the overall experience. For those seeking a more dependable culinary experience, exploring dining options in nearby Sorrento town was recommended.
Rooms
The rooms at Grand Hotel Capodimonte are consistently praised for their cleanliness, comfort and space. Many guests highlighted the stunning views from their rooms, particularly those facing Sorrento Bay or the Bay of Naples and emphasized the importance of booking a room with a sea view for an enhanced experience. The balconies and terraces provided a serene morning wake-up with their breathtaking perspectives.
Accommodations are generally spacious with comfortable beds and immaculate conditions. The decor is often described as beautiful and tastefully remodeled, blending a touch of luxury with Italian charm. Despite this, some rooms felt dated relative to their cost and there were instances where views were less desirable, facing cliffs or lacking promised vistas.
Guests appreciated the large, clean bathrooms and noted the absence of slippers and bathrobes, though these were promptly provided upon request. While the hotel's location near the center of Sorrento and its overall luxurious ambiance received praise, the small size of some rooms and occasional service issues at the front desk were minor drawbacks.
Overall, the Grand Hotel Capodimonte offers beautiful, well-maintained rooms with exceptional views, contributing to a memorable stay in Sorrento.
Beds
At Grand Hotel Capodimonte, guests have had varied experiences with the beds provided. Many have praised the hotel for offering comfortable beds, sheets and plenty of comfy pillows. Several guests specifically highlighted the bedding as being very comfortable with some even claiming it to be the best bed they've experienced.
However, preferences for bed firmness tend to vary and this is evident in the guest feedback. A number of guests found the beds to be too hard for their liking, a common sentiment for those not accustomed to firmer mattresses. Some guests mentioned that the beds, especially the extra ones provided, were either too firm or uncomfortably small. There are also mentions of Queen beds being made up of two single mattresses, which could move apart and compromise on comfort.
In summary, while many guests found the beds to be cozy and agreeable, others felt the firmness and mattress configuration did not meet their comfort standards. As with any hotel, personal preference for bed types plays a significant role in guest satisfaction.
Cleanliness
Grand Hotel Capodimonte receives high praise for its cleanliness, consistently described by guests as immaculate, spotlessly clean and extremely clean. The rooms are noted to be clean and comfortable with some reviewers specifically mentioning that the housekeeping service is thorough, changing towels and bathrobes twice a day. Guests appreciate the well-maintained facilities and the overall freshness and comfort of the property.
Apart from a few isolated grievances—such as a small, unclean room and minor maintenance issues—the majority of reviews highlight the hotel's exceptional standards. The common areas, alongside the beautiful property and stunning views, contribute to the overall positive impression of the hotel. The exceptional service by a friendly and dedicated staff further enhances the cleanliness and overall guest experience. This consistent high standard of cleanliness and upkeep makes Grand Hotel Capodimonte a compelling choice for travelers who prioritize hygiene and comfort.
Staff
The Grand Hotel Capodimonte stands out primarily for its exceptional staff, who receive consistent praise for their friendliness, helpfulness and professionalism. Guests repeatedly highlight the warm and accommodating nature of the staff, from the front desk to the restaurant, bar and spa personnel. They are noted for being kind, attentive and always willing to assist with any needs, including organizing taxis and setting up tours.
Many reviews specifically commend the staff's ability to make guests feel welcomed and comfortable throughout their stay. Staff members, including named individuals like receptionist Mara and her manager Roberta, are recognized for their unwavering attention and assistance. The personnel across various departments are described as cooperative, courteous and competent with many guests appreciating their efforts to go above and beyond in providing excellent service.
Despite a few isolated comments about less satisfactory interactions, these appear to be exceptions rather than the rule. Overall, the hotel maintains a reputation for having amazing, friendly and attentive staff, contributing significantly to an enjoyable and positive guest experience.
Gym
The gym at Grand Hotel Capodimonte receives generally positive feedback from guests. Described as nice, lovely and state-of-the-art, it offers a well-equipped facility suitable for a hotel gym. However, the restricted hours and the necessity to book in advance due to limited capacity are common points of frustration. Despite these constraints, the gym is considered a great amenity alongside the hotel's location and pools.
Pool
Grand Hotel Capodimonte in Sorrento offers an exceptional pool experience that consistently impresses its guests. The hotel's pool area, featuring multiple infinity pools, is often highlighted as a main attraction. Guests are captivated by the breathtaking and magical views of the Bay of Naples, the Mediterranean and Mount Vesuvius, which can be admired from the pool decks.
The five-tiered swimming pools are noted for their beautiful design, cascading nature and well-maintained surroundings. Despite being unheated, which some guests mentioned as a downside, the swimming pools are described as lovely, superb and world-class. The poolside area is tranquil, not overcrowded and offers comfort with bar service and nearby restaurants.
The serene and clean pool area is complemented by the hotel's great location, friendly staff and excellent service. The multi-level pool structure, built into a cliff, contributes to the magnificent and unique views that enhance the overall guest experience.
For those seeking an alternative to Sorrento's beaches, the hotel's stunning pools offer a remarkable and dreamy setting that ensures a memorable stay at Grand Hotel Capodimonte.
Parking
Visitors of the Grand Hotel Capodimonte highly appreciated the availability of private, convenient parking on-site, albeit for a fee. Most reviews highlighted the positive aspect of having ample parking facilities, which is especially useful for those committed to exploring the area by car. However, a common sentiment was that the €25 per day charge felt quite steep, particularly for the time of year. While the car park’s proximity to the hotel added a layer of convenience, some guests felt that such a service should be included in the room price. Overall, the provision of parking was seen as a valuable and clean facility by guests, despite the additional cost.
Family
The Grand Hotel Capodimonte offers a delightful experience for families with certain features standing out in the reviews. The chain of 5 cascading pools is repeatedly mentioned as a favorite among families, offering a fun and unique aquatic experience. The spacious and clean rooms provide comfort for adults and children alike with options like separate rooms or large family rooms available to accommodate various family sizes.
Service at the hotel is praised with great service complimented by stunning views and a prime location near the Bay of Naples. Families also appreciated the delightful breakfast offerings. However, it's important to note some limitations for families with young children: there are a lot of steps to navigate and certain activities like using balls, inflatables or diving in the pool are restricted. Despite these considerations, the overall ambiance and amenities make for a great family stay.
Outdoor Pool
Grand Hotel Capodimonte offers an exceptional pool experience that guests frequently rave about. The outdoor pool area, featuring multiple infinity pools, receives high praise for its amazing and magnificent views. Visitors find the cascading pools to be fabulous, adding to the overall charm of the hotel's outdoor amenities. The poolside also includes an excellent bar and restaurant, enhancing the leisurely experience with delightful refreshments and dining options. Overall, the stunning surroundings and well-maintained pool area make it a standout feature of this hotel.
Luxury
Grand Hotel Capodimonte offers a luxurious experience with remarkable views and an overall high standard of excellence. The hotel is beautifully nestled into the rocks of Sorrento, providing a scenic and picturesque setting. Guests highlight the fantastic facilities and the opulent, stylish and comfortable atmosphere. Many appreciate the beautiful old-world glamour the hotel exudes, complemented by spectacular views.
The breakfast on the terrace, overlooking Sorrento, the Bay of Naples and Mount Vesuvius, is described as rich and delightful, adding to the great feeling of luxury. The property is noted for its cleanliness and attentive service, contributing to a relaxing stay. However, some reviews mention a contrast between the modern and dated aspects of the hotel with a few housekeeping issues detracting slightly from the overall luxury experience. Despite these minor drawbacks, the hotel's luxurious ambiance and close proximity to the town make it a top choice for a magnificent stay.
Yes, Grand Hotel Capodimonte has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Grand Hotel Capodimonte.
No, Grand Hotel Capodimonte doesn't allow dogs.
Yes, parking facilities are available at Grand Hotel Capodimonte.