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Summary of reviewsPiergiorgio Palace Hotel enjoys an exceptional location that strikes a perfect balance between tranquility and accessibility. Nestled on a quiet side street, it is just a short walk from the lively center of Sosua, making it convenient for guests to visit local bars, restaurants and beaches. The hotel’s cliffside position offers spectacular oceanfront views, particularly from its terraces and balconies, making it a picturesque spot for watching sunsets. Additionally, the historical architecture adds to its charm.
The breakfast experience at the hotel receives generally positive feedback. Many guests compliment the quality and variety of the buffet-style offerings, including fresh fruits, juices and coffee, which they found to be a delightful start to the day. In particular, the Dominican breakfast is well-received, often enjoyed along with the striking view of the beach. However, some guests felt that the variety could improve and noted occasional lapses in replenishing the food.
Dinner at the hotel garners praise for its food quality with many guests enjoying delicious meals served with beautiful views. Though some found the food at the bar and restaurant to be inconsistent and overpriced, the overall consensus is positive.
The rooms present a mixed picture. While they are spacious and offer beautiful sea views, many guests feel they are outdated and in need of renovation. Issues with broken furniture, hard beds and cleanliness detract from the overall comfort. Additionally, some amenities listed online, such as functioning TVs and safes, are sometimes missing or non-functional.
Cleanliness at the hotel also shows inconsistency. While some guests praise their clean rooms and the well-maintained environment, others report significant issues, including dirty rooms, bathrooms with bad odors and old, crusty towels. The aging property itself is noted to be in need of urgent restoration.
The hotel staff is frequently highlighted for their friendliness and attentiveness, contributing positively to the guest experience. Many reviews mention the helpful and welcoming nature of the staff, particularly at the reception. However, there are areas noted for improvement, including instances of inattentiveness and a need for further training.
The Wi-Fi service is generally strong and fast in specific areas like the dining room, yet it can be inconsistent with occasional connectivity issues and limited availability in guest rooms.
The pool area is well-maintained and praised for its cleanliness. Guests find it inviting and particularly suitable for children. Despite a few instances of unavailability due to maintenance, it remains a pleasant feature of the hotel.
While the hotel does not have direct beach access, it is conveniently close to Playa Sosua and Playa Alicia, allowing guests to easily enjoy the seaside.
Overall, Piergiorgio Palace Hotel offers breathtaking views and a prime location that appeal to many guests. However, it falls short of its advertised 4-star rating due to outdated rooms, inconsistent cleanliness and a need for renovation. The friendly staff and picturesque surroundings provide a welcoming environment, but there is evident potential for improvement in operational efficiency and overall maintenance. Show more
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Categories
Hotel near The Beach
Located on Calle La Puntilla, this hotel provides beach access. Its location allows for enjoying the beachfront and ocean views.
Family Friendly Hotel
This hotel is a few steps from Alicia Beach and provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. It is also listed as one of the best family hotels in Sosua.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Business Hotel
Located in Sosúa, it provides a quieter environment for business travelers. Offers standard hotel amenities suitable for short business trips.
Hotel with Parking
This hotel is listed as providing parking facilities for its guests. Hotels typically offer parking options to enhance convenience for travelers with vehicles.
EV charging stations
Hotel with EV Charging Stations
This hotel features an electric vehicle charging station. It also offers an indoor swimming pool, restaurant, and comfortable bar.
4-Star Hotel
This hotel provides a pleasant stay with good service and essential amenities. It is well-located for exploring the local area. Guests appreciate its convenient access to nearby attractions.
Hotel with Outdoor Pool
This hotel is located near Alicia Beach and features two outdoor pools, including a children's pool. Guests can enjoy ocean views from the on-site restaurant and access to spa services.
Hotel with Indoor Pool
This hotel provides accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant. It also features an indoor pool and room service, ensuring a comfortable and convenient stay.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Hotel with Children's Pool
Room Types
Deluxe Double Room with Balcony and Sea ViewThe pool with a view is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Double RoomThe pool with a view is a top feature of this double room. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Triple RoomThis triple room features a pool with a view. The triple room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Single Room with Sea ViewGuests will have a special experience as the single room provides a pool with a view. This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Single RoomThis single room features a pool with a view. The single room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a walk-in shower.
Guest Reviews
7.2
Good
Location
Piergiorgio Palace Hotel boasts an exceptional location that garners high praise from its guests. Nestled on a quiet side street yet within a short walking distance to the bustling center of Sosua, the hotel offers the best of both worlds. Guests appreciate its proximity to bars, restaurants and beaches, while also enjoying the peace and quiet it provides. The hotel's position right by the sea affords spectacular oceanfront views, particularly from the terrace and balconies, making it an ideal spot for watching sunsets.
The location also features convenient access to two beautiful beaches, Playa Alicia and Sosua Beach, both of which are just a stroll away. Many find the hotel’s setting on a cliff overlooking the ocean unique and captivating. The historical and antique architecture adds to its charm, making it a beautiful property both inside and out.
While some guests note the hotel could benefit from renovations, the stunning views and prime, tranquil location seem to outweigh these concerns for many visitors. The location remains a highlight, providing easy access to everything Sosua has to offer, from restaurants and supermarkets to banks and stores. Overall, the Piergiorgio Palace Hotel’s strategic, waterfront location coupled with its serene environment makes it a popular choice for travelers seeking both convenience and a picturesque setting.
Breakfast
Reviews about the breakfast at Piergiorgio Palace Hotel present a mixed picture, but lean significantly towards the positive. Many guests remarked that the breakfast was very good, tasty and varied. The buffet-style offerings, often praised for including fresh fruits, juices and coffee, provided a good start to the day. Guests enjoyed the nice portions and the Dominican breakfast in particular. Several noted the breakfast as excellent, complete with a stunning view of the beach and emphasized the excellent service by the breakfast staff.
However, some reviews pointed out that there could be more variety and that the food sometimes ran out without being replenished by 10:00 AM. There were mentions of the breakfast being simple or modest and a few criticized the breakfast as poor, tasteless or lacking in certain areas. Despite these few negative comments, the overall impression suggests guests generally appreciated the quality and range of breakfast options offered.
Dinner
The Piergiorgio Palace Hotel offers a dining experience that many guests have found to be delightful, particularly highlighting the quality of the food. Several reviews mention that the food at the restaurant is good to very good with some describing it as excellent and delicious. Guests also appreciate the combination of good food and beautiful views, adding to the overall dining experience. However, it is important to note that there are mixed opinions, as a few reviews pointed out that the food at the bar and restaurant could be awful and expensive for its quality. Additionally, some guests experienced issues with menu availability. Despite these occasional setbacks, the general consensus leans towards a positive culinary experience at the hotel's restaurant.
Rooms
Rooms at Piergiorgio Palace Hotel are spacious and offer beautiful sea views, but they are significantly outdated and in dire need of renovation. The furniture is often broken and uncomfortable with beds described as extremely hard. Cleanliness is inconsistent with some guests encountering dirty rooms and moldy sheets. Plumbing generally works, providing warm water promptly and the air conditioning is effective, though not adjustable. However, several amenities listed online, such as TVs, safes and functional balconies, are often missing or non-functional upon arrival. The hotel building itself has a charming, old-world beauty but suffers from a lack of maintenance and evident decay, making the overall experience fall short of expectations.
Beds
Travelers often mention the beds at Piergiorgio Palace Hotel in their reviews with a significant portion highlighting that the beds are on the harder side. Some guests have found the firm beds to be comfortable, while others have described them as extremely hard and uncomfortable. There are also mentions of the beds being old with several reviewers suggesting that the mattresses need replacement. A few guests have even experienced discomfort to the extent of considering bringing their own mattresses if they return. Additionally, there are comments about bed linens that do not meet guest expectations in terms of design. Overall, opinions about the beds vary, but the prevailing sentiment points toward a need for an upgrade.
Cleanliness
Piergiorgio Palace Hotel offers a mixed experience when it comes to cleanliness and maintenance. Some guests highlighted that their rooms were perfectly clean and found everything necessary in working order, complimenting the very clean environment and the tranquility of different areas. However, there are frequent mentions of significant cleanliness issues with reports of dirty rooms, bathrooms with a strong bad smell and hard and crusty towels. Guests noted visible dust and spiderwebs, stained sheets and old bathroom fixtures requiring a do-over. The hotel itself is described as aging with parts badly needing urgent restoration and a facelift. While the property is considered very safe and the staff accommodating, overall cleanliness appears inconsistent and some areas, including the restaurant, were criticized for poor hygienic conditions.
Staff
Piergiorgio Palace Hotel leaves a generally positive impression among its guests with its friendly and attentive staff frequently being highlighted as a major asset. Visitors often praise the staff for their kindness, helpfulness and efforts to ensure guests feel comfortable and well-taken care of. The owners are noted for their personal attention to guests, adding a familial touch to the stay. Friendly faces are abundant, particularly at the reception where staff members are commended for their pleasant and smiley demeanor.
While the majority of reviews affirm the staff's good intentions and efforts, areas for improvement do surface. Some guests observed that certain staff members seem distracted or need further training to enhance their professionalism. Instances of inattentiveness, particularly relating to cell phone usage and insufficient service at the restaurant, were mentioned. Despite these points, the overall service is deemed satisfactory with numerous reviews appreciating the staff's helpfulness and friendliness.
It's clear that while the staff at Piergiorgio Palace Hotel excel in creating a welcoming environment, there is room for growth in operational efficiency and professionalism. The blend of genuine hospitality and attentiveness highlights the potential for an even better guest experience with some refinements.
Wi-Fi
At Piergiorgio Palace Hotel, guests can enjoy strong and speedy Wi-Fi in certain areas of the property, notably with some reviews highlighting it as the best they've experienced in over a year. For those dining, the Wi-Fi in the dining room offers full power and is described as super. However, the service does come with its limitations. Availability is restricted to specific zones within the hotel and there are occasional connectivity issues such as intermittent disconnections and slow speeds. Some visitors noted that the network could use an update and experienced disturbances that required frequent restarts. Although it has periods of good performance, guests seeking consistent and reliable internet access might find it inadequate in their rooms.
Pool
The pool at Piergiorgio Palace Hotel receives frequent praise for its cleanliness and overall appeal. Guests commend the pool area for being well-maintained and describe the pool as very clean and even beautiful, making it especially inviting. The pool is also noted for being attended to daily, ensuring a refreshing experience. For families, the pool is highlighted as particularly nice for children with some specifying that it is more of a children’s area and not necessarily suitable for serious swimming.
Although the pool is not very large, it is generally considered sufficient by visitors. Guests appreciate that the pool remains open until 10 at night, providing ample time to enjoy a swim. Some mention that while the pool and surrounding outside areas are nice, there have been instances where the pool was unavailable due to maintenance or renovations. There have also been occasional comments about the pool being empty during stays or appearing a bit shabby.
Overall, despite a few minor issues and limited size, the pool at Piergiorgio Palace Hotel is generally described positively, catering well to families and adding a pleasant touch to the stay.
Beach
The Piergiorgio Palace Hotel boasts a unique location directly by the sea, providing fantastic views, particularly from the breakfast space overlooking the beach. While the hotel does not have direct beach access and the beach mentioned hasn't existed for the past decade, it remains just 20 meters away, allowing easy reach to both Playa Sosua and Playa Alicia. The hotel itself offers other amenities, including a single, longstanding pool and features a private beach area. Despite these aspects, guests often appreciate the convenience of being near the ocean and the picturesque seaside setting.
4 Star
Piergiorgio Palace Hotel offers some truly breathtaking views that are appreciated by its guests. However, there is a strong consensus that the hotel falls short of its advertised 4-star rating. Many reviews suggest that the hotel's facilities and services align more closely with a 2 or 3-star standard. The building itself appears to be quite old and in need of major renovation with guests noting issues related to cleanliness and overall maintenance. While the picturesque scenery might appeal to some, the general level of service and the conditions of the rooms do not meet the expectations set by a 4-star hotel.
Yes, Piergiorgio Palace Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Piergiorgio Palace Hotel.
Yes, Piergiorgio Palace Hotel welcomes dogs.
Yes, parking facilities are available at Piergiorgio Palace Hotel.