El Puente Aparts
2 Photos
El Puente Aparts  
Lodge in El Calafate, Argentina  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
No
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 03:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: December, 01 2020
Show more
 
Aguaverde Hotel
4 Photos
Aguaverde Hotel  
Hotel in Punta del Este, Uruguay  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Other
Plexiglass masks
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Other limitations
check-in availability per arrangement

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Country Protocols
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Isolation, medical protocols
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Yes, sauna restrictions
Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/15/2020
Additional Information:
We have 40 hectares of space in our compound, so we have ample space for social distance
Show more
 
Hosteria San Juan de Bolivar
Hosteria San Juan de Bolivar  
Hotel in Bolivar, Colombia  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 12:00 - Check-out: 01:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Colombia licencia
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: 05/27/2020
Show more
 
Cabañas Rincon Austral
3 Photos
Cabañas Rincon Austral  
Country House in Puerto Montt, Chile  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
No
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 11:30

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
All of them, except coffee points which are in accordance with the social distancing.
Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 12 2020
Show more
 
Hacienda Jimenita Wildlife Reserve
2 Photos
Hacienda Jimenita Wildlife Reserve  
Hotel in Puembo, Ecuador  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Other
By email
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Ecuador Tourism Protocol
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Social areas where games are.
Has the hotel closed during the pandemic?
Yes
Show more
 
Hotel Casa Ecuatreasures Centro Historico
10 Photos
Hotel Casa Ecuatreasures Centro Historico  
Hotel in Quito, Ecuador  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
COVID-19 test
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
That's really quick considering ours is a small hotel
Do you ensure contactless check-in/check-out?
Other
Yes, guests only have to send a photo of their passports, prior to their arrival.
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 40% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 12:00
Other limitations
We are open to help our guests according to their needs and room's availability.

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Ecuador Ministry of Health protocol
Distintivo Q - Calidad Turística, Certificación entregada por Quito Turismo
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Disposiciones del Ministerio de Turismo y del Ministerio de Salud
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Ours is a small hotel, free of crowds (no pool, no gym, no spa, etc.)
Has the hotel closed during the pandemic?
No
Additional Information:
Casa Ecuatreasures Ecofriendly and Experience Hotel Boutique is an 8 rooms hotels, free of crowds and with a high reputation.
Show more
 
Casa del Viajero
2 Photos
Casa del Viajero  
Hotel in Pifo, Ecuador  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Other
Prívate checkin/out in a room
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 30% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Gym
Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/01/2020
Show more
 
Cabañas Yakuruna
Cabañas Yakuruna  
Hotel in Leticia, Colombia  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
No
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
no
Has the hotel closed during the pandemic?
Yes
Show more
 
Hostal Seymour
2 Photos
Hostal Seymour  
Hostel in Puerto Ayora, Ecuador  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
COVID 19
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
at all moments
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
No
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
No one
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
airport transfer, pool, conference rooms, coffee points, etc.
Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/15/2020
Show more
 
Entre Pinos Eco Box Apart
5 Photos
Entre Pinos Eco Box Apart  
Aparthotel in Punta del Este, Uruguay  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Other
they go directly to their room, and we chat
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 85% of the rooms can be occupied
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Healthy Guest - My revenue
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 26 2020
Show more
 
The Cave Of Wine
The Cave Of Wine  
Lodge in Casablanca, Chile  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 75% of the rooms can be occupied
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 14:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
No
Show more
 
Mansion Santa Isabella
11 Photos
Mansion Santa Isabella  
Hotel in Riobamba, Ecuador  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types. back side parking entrance

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 11:00
Other limitations
depending of our % ocupation

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Ecuador Ministry of Health protocol
ISO 14001:2015
ISO 9001:2015
WTTC Safe Travels protocols
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: management of execution to clients transport to nearest places for treatment and quarantine
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Gym, Indoor pool,
Has the hotel closed during the pandemic?
Yes
Reopening Date: August, 05 2020
Additional Information:
Spa Service is private
Show more
 
Hotel Cucuve
2 Photos
Hotel Cucuve  
Hotel in Puerto Ayora, Ecuador  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 09:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Ministry of Tourism and Health Ecuador
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Provided by Ministry of Health in Ecuador
Is there a doctor available either on-site or on-call?
No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
We are a very small hotel, there is no pool or gym or spa, only a cafeteria place which is signed with safety protocols
Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/01/2020
Show more
 
Hostel Vivacre
3 Photos
Hostel Vivacre  
Hostel in Rio Branco, Brazil  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
We have a fever thermometer on arrival at reception
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 73 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
No
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
No
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 12:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Amazing Thailand Safety and Health Administration: SHA
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/22/2020
Show more
 
Pousada Muito Bonito
2 Photos
Pousada Muito Bonito  
Guest House in Bonito, Brazil  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
No
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
No
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
No
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 20 2020
Show more
 
Hotel Porto Dourado - Rede Bem Bahia
32 Photos
Hotel Porto Dourado - Rede Bem Bahia  
Hotel in Porto Seguro, Brazil  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 12:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
TURISTA PROTEGIDO - MINISTÉRIO DE TURIMO BRASIL
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
No
Has the hotel closed during the pandemic?
No
Additional Information:
Team tested and monitored anti-Covid19, qualified for care, hospitality and properly equipped with EPIS, according to WHO guidelines.

Temperature gauge at each check-in and virtual booklet to guide guests to any emergency situation.

The cleaning in the apartments will be through sustainable methodology: antibacterial and antiviral smoke in the mattresses, layettes and other equipment in the rooms.

Filtering and strict cleaning of the air conditioning in the rooms with antibacterial products.

Layettes washed at high temperatures

Door handles, TV controls, air conditioning, counters, switches, handrails and common areas of the hotels will be cleaned by a super dedicated team.

Breakfast and afternoon tea served with an a la carte buffet, by appointment, in open and airy areas of the hotels, maintaining the standard of regional, homemade and fresh food.

A single professional specially dedicated to cleaning and sterilizing breakfast and afternoon tea utensils in each unit.

Swimming pools sanitized with antibacterial products and with a maximum number of people at a time.

Alcohol gel dispensers available in all sectors and hotel corridors.

Guidance on itineraries, sights and tours, directly from the reception, preventing guests from having external contacts to any type of non-adapted structure.

Webcheckin and digital payment

Initial occupancy of only 50% of the capacity of each hotel

Signaling of social distance for guests, with relocation of furniture.

Cancellation and refund policies: 100% free up to 24 hours before check-in, with the release of paid credit to be used in any period up to 24 months.
Show more
 
Hostal Antares
9 Photos
Hostal Antares  
Hotel in Manta, Ecuador  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, daily
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 12:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
GAD de Manta
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Call 171 or 911
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
coffee points
Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/01/2020
Show more
 
Hotel Bergblick
4 Photos
Hotel Bergblick  
Hotel in Pomerode, Brazil  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types. Some rooms can be reached without entering the lobby

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
No
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
Yes
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 10:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
Yes
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Accor's ALLSAFE plan
Best Western We Care Clean
Kempinski White Glove Service
Brazilian official Protocols of Cleanliness
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: 04/27/2020
Show more
 
Cocos Boutique Hotel
24 Photos
Cocos Boutique Hotel  
Hotel in La Merced, Peru  
Available on:

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes
Does the hotel operate at a limited capacity?
Yes, up to 30% of the rooms can be occupied
Does the hotel accept domestic bookings only?
No
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 03:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
No
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
AHLA Safe Stay initiative
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 30 2020
Show more
 
Casa de Perainda
23 Photos
Casa de Perainda  
Guest House in Trancoso, Brazil  
Available on:

Accommodation where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Do you ensure contactless check-in/check-out?
Yes, by using an app
Do the hotel's main entrance doors open automatically?
No
Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay?
Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes
Does the cleaning crew wear appropriate personal protective equipment?
Yes
Do you sanitize the common areas?
Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?
Yes
Are luggage trolleys sanitized after each use?
Yes
Do you sanitize guests' keys/cards?
Yes
Do you provide thorough cleaning of the rooms?
Yes
Are all employees trained and monitored to follow a cleaning protocol?
Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
No
Is furniture in public areas arranged to allow more space for distancing?
Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?
No
Does the hotel operate at a limited capacity?
Yes, up to 50%% of the rooms can be occupied
Does the hotel accept domestic bookings only?
Yes
Do you allow people who don't stay or work at the hotel to enter its premises?
No
Do you allow people who don't stay at the hotel to enter the rooms?
No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes
Do you provide disinfecting wipes in each room?
Yes
Are there hand sanitizing stations throughout the hotel?
Yes
Is there a sanitizing sprayer for shoes outside each room?
No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes
Do you use physical distancing markers?
No
Do you use delivery robots to get stuff to guests' rooms?
No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No
Are carpets removed from guest rooms?
Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens?
Yes
Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines?
Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No
Do you offer single-serve options instead of buffets for breakfast?
Yes
Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?
Safe and Clean / Elegant Circuit Safety and Sanitation Seal / UNILEVER PRO
Has there been a person appointed to supervise the correct implementation of the measures?
Yes
Do you check temperature for all onsite staff on a scheduled basis?
Yes
Do your staff practice social distancing guidelines?
Yes
Are there dedicated isolation zones on property?
Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Is there a doctor available either on-site or on-call?
Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
valet parking

Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 15 2020
Show more
 
*Prices above are average nightly rates as provided by our partners for one room, double occupancy and might not include all taxes and fees. Please see our booking partners websites for full details.

Regions: Brazil, Ecuador, Colombia, Peru, Argentina, Chile, Bolivia, Uruguay, Guyana, Paraguay.
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