Sonesta Select San Francisco Airport Oyster Point Waterfront

South San Francisco 37.66623400, -122.39456000 , 1300 Veterans Boulevard (Show on Map)
7.9
Good


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Summary of reviewsSonesta Select San Francisco Airport Oyster Point Waterfront enjoys high praise for its picturesque location and convenient proximity to both San Francisco International Airport and downtown San Francisco. Positioned on the beautiful waterfront near Oyster Point, the hotel offers a serene ambiance, supplemented by a walking trail that many guests find refreshing and peaceful. This location, coupled with the hotel's clean and recently renovated rooms, provides a relaxing stay, especially appreciated by business travelers and those flying in or out of SFO. The waterfront views from many of the rooms offer a therapeutic retreat, making up for the hotel’s modest distance from downtown. Guests laud the value and comfort provided, accentuated by the convenience of a free airport shuttle service.

Despite mixed feedback on the breakfast offerings with many suggesting improvements in variety and value, the dinner service received commendations for the quality of food. However, limited dining hours and a high price point were points of contention. Although the surrounding area lacks dining options, the hotel's clean facilities and friendly staff improve the overall experience. The rooms are often noted for their spaciousness, modern design and comfort with amenities like microwaves and refrigerators further enhancing guest satisfaction. While intermittent cleaning and occasional noise issues were reported, the overall room quality remains a strong positive.

Cleanliness at Sonesta Select is largely praised, though minor lapses like occasional mold in showers and minor odors were noted. Common areas and facilities are generally well-maintained, offering a comfortable stay. The staff are a significant highlight, frequently described as friendly, helpful and professional with specific members commended for exceptional service.

Free wifi is available, garnering mixed reviews regarding its reliability and accessibility. The gym facilities are described as clean and well-maintained with positive feedback regarding its spaciousness and suitability for families. However, the pool area received criticism for being not clean at times and often closed for maintenance, though when available, the indoor heated pool was appreciated.

Parking, though not free, is relatively convenient with ample spaces and a sense of security due to a police presence. Fees are considered reasonable compared to downtown options. For families, the hotel provides a friendly and accommodating environment with spacious rooms, a quiet location and staff that goes above and beyond to cater to family needs despite minor issues like extra charges for children's breakfast and occasional noise from other guests.

The beds at Sonesta Select receive commendation for their comfort and quality, contributing significantly to positive guest experiences. Overall, the hotel offers a generally clean, comfortable and welcoming environment, strengthened by its scenic location and excellent staff.
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Hotel with Parking
Daily parking is available for $15 per car. The hotel offers accessible parking spaces and a 'Park, Stay, and Soar' package that includes extended parking.

Accessible Hotel
This hotel offers several accessible suite types, including Mobility/Hearing Accessible Guest Rooms with options for one King or two Queens, and Executive Suites with a King bed and roll-in shower. Rooms and facilities for disabled guests are available, as is a lift.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Gym

3-Star Hotel

Room Types
Guestroom King This air-conditioned guest room features a flat-screen cable TV, a work desk and a coffee maker.

Guestroom Two Queens This air-conditioned guest room features a flat-screen cable TV, a work desk and a coffee maker.

Water View Guestroom King Featuring views of the water, this air-conditioned double room offers free WiFi and a flat-screen cable TV. A seating area is also available in this sound-proofed room. A hairdryer is available in the ensuite bathroom.

Water View Guestroom Two Queens Featuring views of the water, this air-conditioned double room offers free WiFi and a flat-screen cable TV. A seating area is also available. A hairdryer is included in the ensuite bathroom.

Executive Suite King Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services.

Hearing Accessible Guestroom King Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Hearing Accessible Water View Guestroom King Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Mobility Accessible Executive Suite King Roll-In shower The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Mobility Accessible Guestroom King Roll-In Shower The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a wardrobe, a safe deposit box, tumble dryer, a sofa and a flat-screen TV with streaming services. The unit offers 2 beds.

Mobility Accessible Guestroom King Tub Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Mobility Accessible One Bedroom Suite King Tub Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

Mobility Accessible Water View Guestroom Two Queens Tub Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.

One Bedroom Suite King Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services.

Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Located on the scenic waterfront near Oyster Point, Sonesta Select San Francisco Airport Oyster Point Waterfront offers a serene environment with easy access to both San Francisco International Airport and downtown San Francisco. Guests appreciate its beautiful setting by the bay, complete with a walking trail that provides a refreshing and peaceful atmosphere. The hotel's proximity to the airport and major highways makes it an ideal spot for business travelers and those flying in or out of SFO with many noting the value and comfort provided.

The surrounding area is quiet and safe with a professional and well-maintained ambiance, attracting both leisure travelers and those visiting for work. The property boasts clean and recently renovated rooms, contributing to a highly satisfactory and relaxing stay. It also offers a free shuttle service to and from the airport, adding a layer of convenience for guests.

Many reviews highlight the excellent waterfront views from the rooms, which enhance the overall experience and provide a therapeutic retreat from the bustle of the city. While some guests mention that it’s a bit removed from downtown San Francisco, most agree that the tranquil location and ease of transport make up for it. The appealing price-quality ratio and ample amenities make this hotel a preferred choice for many visitors to the area.

Breakfast
Guests' feedback on the breakfast at Sonesta Select San Francisco Airport Oyster Point Waterfront reveals a range of opinions, predominantly trending towards the negative side. Many reviewers expressed their dissatisfaction with the breakfast options, noting that the offering is quite limited, often consisting of just a muffin, bagel or croissant paired with a coffee or juice. There were no hot food items or buffet-style service available.

Several guests were frustrated by the additional cost of breakfast, describing it as expensive and not providing good value for money. The lack of variety was a common complaint with some mentioning there were no eggs, vegetables, fruits, meats or cereals offered. Miscommunication regarding breakfast inclusion was also a significant issue, where guests mentioned their booking indicated breakfast was included, only to find it was not upon arrival.

On a positive note, a few guests enjoyed their breakfast, describing it as delicious, particularly when sourced from the on-site restaurant. The friendliness and helpfulness of the breakfast staff were commended by some. However, the overall sentiment suggests that improvements are necessary in both the quality and inclusivity of the breakfast service to meet guests' expectations.

Dinner
Sonesta Select San Francisco Airport Oyster Point Waterfront offers a mixed dining experience with both positive and negative aspects. While the onsite restaurant serves breakfast and dinner, many guests noted its limited hours and found it frequently closed, particularly during weekends and mornings before 8 am. For those who did dine at the restaurant, some praised the food as excellent and delicious, though others felt that the quality didn't justify the high prices. Options at the restaurant were described as limited and some guests mentioned that it's more of a sandwich bar than a full-service restaurant.

The location of the hotel also presents challenges, as there are no nearby eateries, making the availability and quality of the onsite dining more critical. Additionally, guests highlighted that the snack area is expensive and not particularly appealing.

Despite these issues, guests appreciated the friendly and pleasant staff, the clean facilities and the scenic views and walking trail by the water. The rooms were described as spacious and comfortable and the overall location and value of the hotel were positively noted. However, be prepared for additional charges like the daily parking fee.

Rooms
The rooms at Sonesta Select San Francisco Airport Oyster Point Waterfront are largely praised for their spaciousness and cleanliness. Many guests highlight the modern, newly renovated design that enhances the rooms' appeal. The presence of amenities like microwaves and refrigerators in some rooms is appreciated and rooms with balconies offer stunning water views, adding to the overall positive experience. Comfortable beds and large, well-maintained bathrooms further contribute to guest satisfaction.

Despite these positives, several issues were noted, such as intermittent room cleaning and occasional noise disturbances from nearby rooms or external sources. Some guests reported maintenance issues like broken door locks and non-functional fridges, along with concerns about outdated decor in certain rooms. Cleanliness, although frequently described positively, did have some inconsistencies with a few guests finding stains and odors.

Overall, the hotel provides a clean, comfortable stay with beautiful views and convenient amenities, though there is room for improvement in terms of consistent housekeeping and addressing maintenance issues.

Beds
At Sonesta Select San Francisco Airport Oyster Point Waterfront, the beds receive high marks for their comfort and quality. Guests frequently highlight the super comfortable and very comfortable beds, often mentioning how the bedding contributes to an excellent night's sleep. The mattresses and pillows are praised for being fabulous, offering soothing comfort and support. Many reviews mention the beds being clean and well-maintained with the bedding also receiving favorable comments for being soft and clean.

While the majority of guests found the beds to be comfortable and even superb, there are occasional mentions of beds being too soft or hard and some issues with bed support. However, these seem to be isolated instances. The overall consensus is that the beds are a strong point of the stay, enhancing the relaxing and restful environment of the hotel.

Cleanliness
Sonesta Select San Francisco Airport Oyster Point Waterfront offers a mostly positive experience in terms of cleanliness, though it is somewhat inconsistent. Many guests praised the hotel for being clean, fresh and comfortable. The rooms, in particular, were often cited as very clean, newly renovated and spacious. Guests appreciated daily room cleaning and found the common areas and facilities to be well-maintained and sanitized.

However, there were also some recurring issues noted by multiple visitors. Some guests reported mold in the shower, unpleasant odors in the rooms and hallways and occasional lapses in thorough cleaning. The elevator and pool area received specific complaints about cleanliness with some guests mentioning dirty or greasy floors and unsanitary conditions.

Overall, while the hotel generally maintains a good standard of cleanliness, it appears to fall short in certain areas and could benefit from more consistent deep cleaning efforts and attention to detail. Despite these issues, the property remains a clean and comfortable option for many travelers, supported by friendly staff and a quiet, scenic location.

Staff
The staff at Sonesta Select San Francisco Airport Oyster Point Waterfront receive predominantly high praise from guests. Descriptions often highlight their friendliness, helpfulness and professionalism. Many reviewers emphasize the exceptional customer service, noting that the staff are welcoming, accommodating and attentive. The front desk receives specific mention for making guests feel comfortable and addressing needs promptly, even going above and beyond to enhance the guest experience.

Instances of superb communication and efficient service are commonplace and particular employees, such as Keith, Melissa, Cindy and Gil, are singled out for their exemplary behavior and support. The housekeeping team is also frequently mentioned for their considerate and accommodating nature.

While a minority of reviews do reference negative interactions, such as some staff being unresponsive or indifferent, these comments appear to be outweighed by the numerous positive remarks. Overall, guests find the hotel's staff to be a significant highlight of their stay, contributing to a pleasant and welcoming atmosphere.

Wi-Fi
Guests at Sonesta Select San Francisco Airport Oyster Point Waterfront have shared mixed experiences regarding the hotel's wifi services. Many appreciated that the wifi is free and found it to be of good quality, describing it as good internet and excellent. However, some guests experienced issues, mentioning that the wifi was marginal to non-functional at times and that coverage could be expanded. While free wifi is generally available, it appears that some first-time visitors might need a coupon to access it. Despite these inconsistencies, the inclusion of free wifi remains a notable feature for many travelers.

Gym
The gym at Sonesta Select San Francisco Airport Oyster Point Waterfront has seen a mix of feedback from guests. While some mentioned that the gym was closed or undergoing renovation during their stay, others found the gym to be very large and ideal for families. Positive comments highlight that the gym is clean and well-maintained with some guests praising it as well-equipped and great. Additionally, the presence of an indoor pool alongside the gym adds to the appeal. However, a few reviews indicated the gym could benefit from small improvements like providing towels.

Pool
Despite a generally positive perception of Sonesta Select San Francisco Airport Oyster Point Waterfront, guests frequently noted dissatisfaction with the pool and spa facilities. Many reviews revealed that the pool was closed or under construction during their stay, leading to disappointment particularly among those looking forward to using these amenities. Others mentioned that the pool area was not clean with some describing it as outdated, dirty and even slippery, posing a safety concern. The hot tub’s issues echoed these sentiments with several guests noting it was either not functioning or in need of maintenance.

In instances where the pool was open, opinions were mixed. Some guests enjoyed the clean and lovely pool, highlighting it as a positive aspect of their stay. The heated indoor swimming pool got favorable mentions and the staff’s professional and friendly demeanor, as well as the clean surroundings and the scenic and quiet location, were all appreciated. However, the occasional shortage of pool towels and the small size of the pool were noted as minor drawbacks.

Overall, while the hotel boasts a quiet and scenic location with professional staff, the pool and spa facilities often fell short of guest expectations, pointing to a potential area for improvement.

Parking
Sonesta Select San Francisco Airport Oyster Point Waterfront offers ample parking with plenty of spaces available, making it relatively easy to find a spot. The parking lots are safe with police presence, adding a sense of security for visitors. However, parking is not free and comes with various charges with fees typically around $12 to $19 per night. Despite the cost, many find the parking fees to be competitive and more affordable compared to downtown areas.

Some guests mentioned issues such as the parking lot being a bit messy and limited spaces during busy times. There were also mentions of construction materials around the lot with no clear instructions, which could be a minor inconvenience.

In summary, while the parking at Sonesta Select involves a fee, it is generally convenient with ample space and reasonable security. The area around the hotel is quiet and scenic, adding to the overall positive experience despite the parking charges.

Family
Sonesta Select San Francisco Airport Oyster Point Waterfront is a standout destination for families, earning high praise for its family-friendly atmosphere. The hotel provides spacious rooms that comfortably accommodate multiple guests, ensuring families have ample space to relax. Although some guests mentioned the sofa bed was too thin and the lack of a toddler cot, the overall comfort level remains appealing for families.

Parents will appreciate the safe, fenced parking facilities and the quiet, scenic location, which adds to the hotel's allure. The proximity to the airport is a convenient perk for those traveling with children and accommodating staff often go above and beyond to offer family-like service.

Despite minor issues such as children running through hallways and occasional noise from neighboring rooms, the generally serene environment and lack of noise complaints make it an ideal spot for families seeking a peaceful retreat. Additionally, it's worth noting that while breakfast is included for adults, there is an extra charge for children, which families should be prepared for.

With easy access to local family restaurants and attractions within walking distance, the hotel’s location further enhances its suitability for families. The gym is also well-equipped, making it a good option for active families. Overall, the Sonesta Select San Francisco Airport Oyster Point Waterfront provides a welcoming and accommodating environment for family stays, complete with friendly staff dedicated to ensuring a pleasant experience for all.

3 Star
The Sonesta Select San Francisco Airport Oyster Point Waterfront offers a comfortable and modern experience for travelers, featuring newly remodeled and clean rooms with nice decor. Guests appreciate the great bedside service and the daily cleaned, well-equipped rooms, making it a good value for money given its three-star rating. The hotel's scenic and quiet location close to the airport adds to its appeal, especially with plenty of amenities and sufficient rooms available.

Pet-friendly policies are a plus and the professional and friendly staff provide a welcoming environment. The renovated bathrooms and super comfy accommodations enhance the stay, though some may find the ongoing construction a minor inconvenience, as it limits food options and amenities like a hot tub or pool. Despite being only accessible via car, the hotel maintains its tranquil atmosphere, especially on the quieter fourth floor where renovation noise is minimized. With big meeting spaces and a gym, it caters well to various needs, making it a solid choice for its star category even though some feel the hotel's value could be slightly better for its rating.

Business
Sonesta Select San Francisco Airport Oyster Point Waterfront stands out as a highly suitable option for business travelers. The hotel is underscored by its business-friendly amenities, including a well-equipped business center and versatile meeting spaces, making it a comprehensive facility for corporate needs. Conveniently located within a business park, the hotel offers close proximity to local businesses, which is ideal for those with frequent meetings or short stay business trips.

Customer reviews highlight the professional and friendly staff, contributing to a seamless and pleasant experience during their stay. The quiet and scenic location adds a touch of tranquility, beneficial for weary travelers seeking rest after a busy day. Furthermore, the business suites and sleep suites provide functional and comfortable spaces for both work and relaxation, addressing the needs of short stay business guests effectively.

While the hotel may lack certain amenities like a proper gym or a variety of stores and food options within immediate reach, the functional facilities and strategic location compensate for these shortcomings. Overall, the Sonesta Select offers good value and convenience for business travelers, making it a recommended choice for corporate visits to the area.

Accessible
Sonesta Select San Francisco Airport Oyster Point Waterfront is praised for its accessibility features, a crucial consideration for guests with disabilities. The hotel boasts 23 accessible rooms, complete with senior and handicap-accessible double bedrooms, ensuring comfort and ease for those requiring such accommodations. Guests appreciated the hotel's accessible restrooms and parking, which add to its overall convenience.

Travelers found the location quiet and scenic with excellent walking trails and paths, including community trails, ports and playground walks. These accessible features make the hotel a great choice for those looking to enjoy nearby attractions. Additionally, the hotel's proximity to the airport is a major advantage with an excellent airport shuttle service providing easy transfers.

However, it is noted that the hotel is only accessible via car, which could be a consideration for some guests. Despite this, the professional and friendly staff further enhance the positive experience, making Sonesta Select San Francisco Airport Oyster Point Waterfront a reliable option for accessibility.

Indoor Pool
The Sonesta Select San Francisco Airport Oyster Point Waterfront features an indoor pool that is well-maintained and heated, providing a comfortable swimming experience. Guests have noted the presence of a Jacuzzi alongside the pool, adding to the relaxation options available. The indoor pool area is described as nice, contributing to the overall enjoyment of the hotel amenities. Additionally, the hotel offers a gym, enhancing the fitness facilities for guests. However, it should be noted that there have been instances when the pool was closed or unavailable. On a more positive note, professional and friendly staff and a quiet, scenic location enhance the overall guest experience.

Honeymoon
Sonesta Select San Francisco Airport Oyster Point Waterfront emerges as an ideal destination for honeymooners seeking a serene and scenic getaway. Nestled along the waterfront, the location offers a tranquil ambiance perfect for romantic celebrations. Numerous reviews highlight the hotel's suitability for both honeymoons and anniversaries with many guests expressing their satisfaction and recommending it for special occasions.

Despite the lack of specific honeymoon packages, the waterfront views and peaceful environment provide a romantic backdrop that couples find appealing. Many visitors have celebrated significant milestones such as their 25th anniversary here, often returning for subsequent anniversaries and honeymoons.

Guests appreciate the spacious and comfortable rooms, lauding the professional and friendly staff for their service. The quiet and scenic surroundings complement the overall experience, making it a favored spot for those celebrating love and togetherness. Although some visitors pointed out that the hotel could improve by offering tailored packages for honeymooners, the existing amenities still manage to create memorable stays devoted to romance and relaxation.

Dog Friendly
The Sonesta Select San Francisco Airport Oyster Point Waterfront is widely praised for its dog-friendly facilities and services. Reviews consistently highlight the hotel's welcoming attitude towards pets, describing it as a pet-friendly and dog-friendly establishment. The staff's professional and friendly demeanor is appreciated, adding to the positive experience for guests traveling with their furry companions. The hotel's location is noted for being quiet and scenic, providing a tranquil environment for both pets and their owners. Guests comment on the overall value for pet-friendly accommodations, appreciating how the hotel caters seamlessly to both pets and their families. With its accommodating staff and scenic waterfront setting, the hotel is a favorable choice for pet owners.


No, Sonesta Select San Francisco Airport Oyster Point Waterfront doesn't have any pool.

No, a spa isn't available at Sonesta Select San Francisco Airport Oyster Point Waterfront.

Yes, Sonesta Select San Francisco Airport Oyster Point Waterfront welcomes dogs.

Yes, parking facilities are available at Sonesta Select San Francisco Airport Oyster Point Waterfront.

Yes, Sonesta Select San Francisco Airport Oyster Point Waterfront has a gym.

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