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Best Western Chilworth Manor Hotel

Southampton , Chilworth Manor Hotel & Conference Centre, Chilworth (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Chilworth Manor Hotel offers a great location for those needing access to Southampton or Winchester with lovely grounds to walk around and a leisure club to unwind in. The breakfast is highly praised by guests, although some have reported occasional shortages. The dinner experience is mixed with some guests enjoying it while others found it overpriced and underwhelming. The rooms are generally clean and spacious, although some guests have reported outdated decor and noise issues. The staff are described as friendly and polite, although some could benefit from more training. The pool and spa facilities are generally well-received, although some guests have reported concerns with cleanliness. The parking is ample, although the main car park can get full. The beds have had mixed reviews with some guests finding them uncomfortable. Overall, the Best Western Chilworth Manor Hotel offers a characterful and relaxing stay with some minor issues that could be improved.
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Categories

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 2 beds.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit has 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Deluxe Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Executive Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.

King Suite This suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV, as well as garden views. The unit has 1 bed.

Superior Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 2 beds.

Single Room Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.

Executive Twin Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 2 beds.

Deluxe Double Duplex Please note that there is a steep, narrow staircase to get to the bedroom.

Family Room - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit has 1 bed.

About Best Western Chilworth Manor Hotel

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Guest Reviews

7.5

Good

Location

Best Western Chilworth Manor Hotel offers a great location for those needing access to Southampton or Winchester, as well as easy accessibility from the M3. This characterful property is set in beautiful settings with lovely grounds to walk around. Guests can enjoy a relaxing break in pleasant surroundings and take advantage of the leisure club, including a pool area to unwind after a day of exploring. The hotel's location proved useful for various guests whilst maintaining a quiet area just outside the city. Despite being in a remote location, the hotel offers an excellent setting for those wanting to escape the hustle and bustle of the city. With lovely old architecture sympathetically modernised, the hotel offers a stunning location perfect for a relaxing stay.

Breakfast

Guests rave about the breakfast at the Best Western Chilworth Manor Hotel with many calling it delicious and plentiful. However, some guests were disappointed with the lack of decaf coffee and the occasional shortages of glasses and bread during busy times. Overall, the breakfast selection was considered good with plenty of nice food and a variety of options. The hotel's beautiful Manor House and well-maintained areas add to the experience and the staff are described as attentive and helpful. While there were some occasional issues with service and quality, many guests were impressed with the chef-prepared omelettes, quality of sausages, juices and hot drinks and overall first-class food. If you’re looking for a peaceful stay with a lovely breakfast that won't break the bank, the Best Western Chilworth Manor Hotel might just be your perfect destination.

Dinner

Upon reading guest reviews of the Best Western Chilworth Manor Hotel, it appears that the dinner experience is a mixed bag. While some guests praised the well-organised wedding banquet and good quality of food, many others expressed disappointment. Some found the restaurant and bar to be soulless with limited choice and relatively expensive prices. Some guests found the food to be overpriced and underwhelming and a few even claimed that the food was basic and poorly executed. Service in the restaurant was also criticised with some finding it slow and others needing their meals to be re-prepared. Additionally, some guests complained about the lack of gluten and sulphite-free options for breakfast and dinner. However, there were some guests that enjoyed the bar area and restaurant while also calling for a wider menu selection. Overall, guests had mixed reviews of the dinner experience with some finding it enjoyable and others being put off altogether.

Rooms

The Best Western Chilworth Manor Hotel offers a variety of room options with many guests praising the generous sizes and clean accommodations. Some guests, however, reported disappointment with their rooms, citing outdated decor, cracked tiles and incomplete refreshments. Noise was also an issue for some with guests complaining about delivery vans, partying neighbors and loud music. Despite these issues, many guests enjoyed their stays, praising the hotel's character, spacious grounds and comfortable beds. The staff also received compliments for being helpful and accommodating.

Beds

Guests have had varied experiences with the beds at Best Western Chilworth Manor Hotel. Some found the beds to be very uncomfortable and noisy while others found them to be very comfy and comfortable. A few guests had issues with the mattress either being lumpy, worn out or rock hard which affected their sleep quality. The size of the beds and rooms also seemed to affect some guests' comfort levels. However, overall, it seems that the hotel needs to improve the quality of their beds and mattresses to ensure a good night's sleep for their guests.

Cleanliness

The Best Western Chilworth Manor Hotel provides a generally clean and comfortable stay for its guests. While some reviews mention specific areas that need more regular cleaning, like the pool and spa changing rooms, the hotel overall appears to be spotlessly clean. Some rooms may have minor issues, such as a dusty surface or coffee stain on a duvet cover, but they are generally spacious and lovely. The hotel staff are described as efficient and welcoming, adding to the clean and beautiful surroundings. However, a few guests reported issues with bathroom cleanliness, such as mould and limescale stains and one review notes the need for more attention to the condition of the rooms and corridors. Despite these minor issues, the majority of guests praise the hotel for its cleanliness and would recommend it to others.

Staff

The staff at Best Western Chilworth Manor Hotel are a mixed bag with some incredibly helpful and professional members and others who leave something to be desired. The restaurant and breakfast managers were praised repeatedly, while some guests complained of poor service and grumpy, uninterested staff in the bar and restaurant. Receptionists and housekeepers received numerous compliments, but some guests witnessed staff arguing and one described an agency member being told off in the middle of the dining room. Overall, the staff were described as friendly and polite, but some could benefit from more training or motivation to provide excellent service consistently. Despite some negative experiences with staff, guests generally enjoyed their stays and praised the location, building, pool, leisure club and food.

Pool

Guests of the Best Western Chilworth Manor Hotel can look forward to an idyllic garden area and fully functional spa facilities during their stay. While some guests have praised the great pool and hot tub, others have reported concerns with the size of the pool or lack of cleanliness in the poolside area. In the rare occasion that the pool is closed due to maintenance issues, guests will be alerted promptly by the hotel staff. Some guests have also appreciated the option of using the pool and gym facilities in a different building with others expressing disappointment at the times when children can use the pool. Nonetheless, guests can still enjoy the relaxing steam room and sauna area, as well as ample seating for lounging by the pool.

Parking

The Best Western Chilworth Manor Hotel boasts ample parking for guests, making it a convenient location. However, some guests reported that the main car park can get full and they had to use the overflow car park, which was inconvenient, especially when carrying a lot of luggage. In some cases, guests had to walk back from the overflow car park alone in the dark. Despite this, many guests still found the parking great and appreciated the fact that it was free. Some guests even had the luxury of parking right outside their rooms on the ground floor. Overall, the location was convenient and the parking was plentiful.

Yes, Best Western Chilworth Manor Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Best Western Chilworth Manor Hotel.

No, Best Western Chilworth Manor Hotel doesn't allow dogs.

Yes, parking facilities are available at Best Western Chilworth Manor Hotel.

Yes, Best Western Chilworth Manor Hotel has a gym.

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